need help with msa.exe.....Win32Diag log

[itlbtu2]

Hi, My IE browser search returns choices but when clicking on one, it gets redirected to other websites. I believe that this is part of msa.exe b.exe etc...I'm lucky to get on here to post this. I'm needing all the help I can get at this point.

after running AVG in command line...(because that is all that will work now) it says SpybotSD.exe locked no scan completed......also I cannot find SpybotSD.exe.........????

Thanks

Dusty

 

[Blade81]

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab and then scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log in your reply.