Noob needs help getting rid of safesaver and shopdrop

[ahp1122]

Hello,

Safesaver and shopdrop continue to be installed in Chrome even after I get rid of it every time and there are random popups on sites that normally have no popups and more annoyingly, messes up google searches. If anyone could help me with this issue, that would be greatly appreciated.

Thanks,
Alan

 

[tashi]

Hello ahp1122,

To request assistance in this forum the FAQ includes guidelines in post #1 and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs so a volunteer analyst may advise when available.

Best regards.