davejellyfish
New member
My friend has a browser hijack problem - Google search results take him to shopping sites (monster marketplace). I wiped the HDD & installed this computer from scratch 6 months ago and amongst other things installed AVG free version & trial version of Webroot Spy Sweeper. He has recently installed free AVG spyware scanner. I think his problems stem from (unadvisedly) installing several 'free' registry/system 'cleaners'.
I looked at his computer last week as it was taking an age to start up, popping up alerts about missing DLLs (gmnukvf.dll for one). I installed & ran Spybot S&D for him removing any spyware found last week and manually removed UltimateDefender (UltimateCleaner?) from NTFS & registry which would not uninstall from add/remove programs (surprisingly enough). I installed latest free ZoneAlarm at same time. I then downloaded & installed BHODemon and managed to disable mswerqwd.dll. However, he's still experiencing the browser hijack so I got him to download the HijackThis app. Having looked at the scan it seems that things are still not right so could you look at it for me. If you think a keylogger is involved could you let me know ASAP as he is disabled and uses his computer for Internet banking (Thanks)
I didn't think to run an online scan at the time I was there but have asked him to do so now.
Here is the log from the scan:
Logfile of HijackThis v1.99.1
Scan saved at 12:06:54 PM, on 13/03/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Sandboxie\SandboxieServer.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINNT\system32\Atiptaxx.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\administrator\Local Settings\Temp\HijackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {268c8cb6-1dd2-11b2-a6e8-efdf6e992d54} - (no file)
O2 - BHO: (no name) - {5f9f9582-1dd2-11b2-b5e2-dc2bd5af6d78} - (no file)
O2 - BHO: (no name) - {f2b5cc62-1dd1-11b2-adb8-e48c5f8e4ed0} - C:\WINNT\system32\mswerqwd.dll (disabled by BHODemon)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Tweak UI] "RUNDLL32.EXE" TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Startup: .protected
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: .protected
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/20fd6543a85beac4b721/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1160154725230
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1161287936483
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371290.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E21D6359-AE4F-45DB-B31E-931F624E4752}: NameServer = 85.255.116.56 85.255.112.146
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.56 85.255.112.146
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.56 85.255.112.146
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.56 85.255.112.146
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: exemplars - {2acf3add-34a1-4f2f-99cf-cc69785d1e90} - (no file)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Sandboxie Service (SandboxU) - tzuk - C:\Program Files\Sandboxie\SandboxieServer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
I looked at his computer last week as it was taking an age to start up, popping up alerts about missing DLLs (gmnukvf.dll for one). I installed & ran Spybot S&D for him removing any spyware found last week and manually removed UltimateDefender (UltimateCleaner?) from NTFS & registry which would not uninstall from add/remove programs (surprisingly enough). I installed latest free ZoneAlarm at same time. I then downloaded & installed BHODemon and managed to disable mswerqwd.dll. However, he's still experiencing the browser hijack so I got him to download the HijackThis app. Having looked at the scan it seems that things are still not right so could you look at it for me. If you think a keylogger is involved could you let me know ASAP as he is disabled and uses his computer for Internet banking (Thanks)
I didn't think to run an online scan at the time I was there but have asked him to do so now.
Here is the log from the scan:
Logfile of HijackThis v1.99.1
Scan saved at 12:06:54 PM, on 13/03/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Sandboxie\SandboxieServer.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINNT\system32\Atiptaxx.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\administrator\Local Settings\Temp\HijackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {268c8cb6-1dd2-11b2-a6e8-efdf6e992d54} - (no file)
O2 - BHO: (no name) - {5f9f9582-1dd2-11b2-b5e2-dc2bd5af6d78} - (no file)
O2 - BHO: (no name) - {f2b5cc62-1dd1-11b2-adb8-e48c5f8e4ed0} - C:\WINNT\system32\mswerqwd.dll (disabled by BHODemon)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Tweak UI] "RUNDLL32.EXE" TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Startup: .protected
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: .protected
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/20fd6543a85beac4b721/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1160154725230
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1161287936483
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371290.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E21D6359-AE4F-45DB-B31E-931F624E4752}: NameServer = 85.255.116.56 85.255.112.146
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.56 85.255.112.146
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.56 85.255.112.146
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.56 85.255.112.146
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: exemplars - {2acf3add-34a1-4f2f-99cf-cc69785d1e90} - (no file)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Sandboxie Service (SandboxU) - tzuk - C:\Program Files\Sandboxie\SandboxieServer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe