Please help. Infected with Virtumonde.OQ

F

firemanbill

New member
Hi, I have been reading through the threads, and this is what I've done so far. Prior to reading, I ran an AVG scan which has put viruses in the virus vault. Don't know, therefore, if they will come up on my logs. Ran Kaspersky Scan and then HJT. Like others, safe mode wont' now engage???
Here are the logs.
Please advise from here. Many thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:20:10, on 16/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F3 - REG:win.ini: load=C:\WINDOWS\system32\mllmm.exe
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZUxdm080YYGB
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {3B5E9B23-7537-4601-A9E8-FA0D956DEA16} (csauie1 Control) - http://www.couponreport.net/ftp/v3123/csauie1.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122731207343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1143821691234
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://drm1.reelsurvey.com/ePlayer/V3_2_0_0/ACNePlayer.cab
O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - https://www.tescophoto.com/wpp/tesco/app/opcuploader.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelper.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 10132 bytes
*KASPERSKY ONLINE SCANNER REPORT*
Tuesday, January 15, 2008 11:29:48 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2
(Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 15/01/2008
Kaspersky Anti-Virus database records: 512458

*Scan Settings*
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
*Scan Target* My Computer
A:\
C:\
D:\
*Scan Statistics*
Total number of scanned objects 181326
Number of viruses found 4
Number of infected objects 20
Number of suspicious objects 0
Duration of the scan process 02:21:36

Have now deleted Kaspersky log from this post as it is too long. It contains 100's of files saying Object Locked?? if this helps. Please advise how to send this to you.
 
Hi

Navigate into C:\Program Files\Trend Micro\HijackThis folder and rename HijackThis.exe file -> firemanbill.exe. Post a fresh hjt log after renaming is done. :)
 
Virtumonde update

Hi, here is new hijacklog. Thanks for help so far. I keep getting serious windows critical errors come up. Should I go to troubleshooting as it asks and try to fix, or ignore for now?? My C drive has a massive red x by it. Help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:58:38, on 18/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Trend Micro\HijackThis\firemanbill.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F3 - REG:win.ini: load=C:\WINDOWS\system32\mllmm.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {162A8ECC-F027-4012-AE81-BECF12CB151C} - (no file)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\odetnwnu.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {E13D59FA-5CDF-4DCC-9EC6-6E41D3225D69} - C:\WINDOWS\system32\mllmm.dll
O2 - BHO: (no name) - {FC1B64D9-3499-4791-82D5-AABAC3FAEA45} - (no file)
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZUxdm080YYGB
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {3B5E9B23-7537-4601-A9E8-FA0D956DEA16} (csauie1 Control) - http://www.couponreport.net/ftp/v3123/csauie1.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122731207343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1143821691234
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://drm1.reelsurvey.com/ePlayer/V3_2_0_0/ACNePlayer.cab
O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - https://www.tescophoto.com/wpp/tesco/app/opcuploader.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelper.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: gebcbyy - gebcbyy.dll (file missing)
O20 - Winlogon Notify: odetnwnu - C:\WINDOWS\SYSTEM32\odetnwnu.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 11770 bytes
 
Hi

Generate an Uninstall List

* Open HijackThis
* Click on Open Misc Tools Section
* Click on Open Uninstall Manager
* Click on Save list
* Save it to your Desktop
* Post it on your next reply.


1. Download this file -
combofix.exe to your desktop.
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your
next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause
it to stall
 
Uninstall list log

Here is the uninstall log. The combofix log is massive. I will try to send seperately.

Uninstall log.

Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Flash Player ActiveX
Adobe Reader 7.0.8
Adobe SVG Viewer
Apple Mobile Device Support
Apple Software Update
Asterix Mega Madness
Authentium AntiVirus SDK - 2
AVG 7.5
AVG Anti-Spyware 7.5
BBC Noddy - Let's Get Ready for School
BroadJump Client Foundation
CastleNet 56K PCI Modem
Disney Interactive Global Compatibility Update June 2003
Disney's Extremely Goofy Skateboarding
eBay Toolbar
Enable S3 for USB Device
EPSON PhotoQuicker3.4
EPSON Printer Software
Full Marks Key Stage 2 English Skills
Full Marks Key Stage 2 Maths Skills
Full Marks Key Stage 2 Science
Full Marks Key Stage 2 Spelling
Google Earth
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Precisionscan Pro 3.1
InterActual Player
iTunes
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 5
Java(TM) 6 Update 2
Kaspersky Online Scanner
Labtec WebCam
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft DirectX 9.0 SDK Update (August 2005)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft PowerPoint Viewer 97
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Monsters, Inc. Wreck Room Arcade
Motorola Phone Tools
Motorola RAZR V3 - PEBL U6 MA730G - Handset Manager lite V9.5
Mozilla Firefox (2.0.0.11)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
Network Play System (Patching)
Nikon Message Center
PCEye2000
PCFriendly
PerfectDisk
PictureProject
PIF DESIGNER2.0
Pingu and Friends
PixAlert Monitor Home
Plant Tycoon
PowerDVD
PPSDKRedistributables
QuickTime
Radialpoint Security Services
Realtek AC'97 Audio
Rhapsody Player Engine
RPS Ad Blocker
RPS AntiFraud
RPS AntiSpyware
RPS AntiVirus
RPS App Detector
RPS AsRealtime
RPS Backup
RPS Burn
RPS Diagnostic Utility
RPS Firewall
RPS ParentalControl
RPS Performance Tool
RPS PopupBlocker
RPS Privacy Manager
RPS RpsCore
RPS Security Cleanup
RPS Zip
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
ScanToWeb
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Sesame Street Letters
Sid Meier's SimGolf
Skype™ 3.2
Sony Ericsson PC Suite
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
The Sims 2
Theme Hospital
UniChrome IGP Driver and Utilities
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB914882)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB923845)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
VIA Rhine-Family Fast Ethernet Adapter
Virgin Broadband PCguard
Walt Disney World Quest Magical Racing Tour
Where in the World is Carmen Sandiego
Where in Time is Carmen Sandiego? v3.0
Windows Blaster Worm Removal Tool (KB833330)
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
Yahoo! Toolbar
 
The Combofix log

Combofix log (over 300000 characters). Do you want us to proceed with sending to you. Is going to be at least 10 posts?????

ComboFix 08-01-18.5 - dad 2008-01-19 20:03:47.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.133 [GMT 0:00]
Running from: C:\Documents and Settings\dad\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
 
Hi

Open notepad and copy/paste the text in the quotebox below into it:

Code: 
File::
C:\WINDOWS\system32\mllmm.exe
C:\WINDOWS\system32\OLD73.tmp
C:\WINDOWS\system32\vbzip10.dll

RENV::
C:\Program Files\CCleaner\ccleaner .exe
C:\Program Files\Common Files\Ahead\Lib\NeroCheck .exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor .exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon .exe
C:\Program Files\iTunes\iTunesHelper .exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched .exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher .exe
C:\Program Files\Virgin Broadband\PCguard\Rps .exe
C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR .exe
C:\WINDOWS\system32\ctfmon .exe

Folder::
C:\WINDOWS\system32\pe2
C:\WINDOWS\system32\ka8
C:\WINDOWS\system32\gu5
C:\WINDOWS\system32\edcA18
C:\temp\Ryuan1

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\gebcbyy]

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\fwosRkJqh]

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\gah95on6]

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\u77i3ql]


Save this as
CFScript


CFScript.gif


Refering to the picture above, drag CFScript into ComboFix.exe


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Run Kaspersky online scanner and post its report (upload to rapidshare if doesn't fit in post) and the ComboFix resultant log & a fresh hjt log.
 
Hi
have completed all but kaspersky. I couldn't access it so i removed it and tried to reinstall,no joy.
Also AGV will not open so i can't update and is not protecting??????

Here's ComboFix log
ComboFix 08-01-18.5 - dad 2008-01-21 15:55:31.2 - NTFSx86
Running from: C:\Documents and Settings\dad\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\dad\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE
C:\WINDOWS\system32\mllmm.exe
C:\WINDOWS\system32\OLD73.tmp
C:\WINDOWS\system32\vbzip10.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\temp\Ryuan1
C:\temp\Ryuan1\tepU.log
C:\WINDOWS\system32\edcA18
C:\WINDOWS\system32\gu5
C:\WINDOWS\system32\ka8
C:\WINDOWS\system32\mllmm.exe
C:\WINDOWS\system32\OLD73.tmp
C:\WINDOWS\system32\pe2
C:\WINDOWS\system32\vbzip10.dll

.
((((((((((((((((((((((((( Files Created from 2007-12-21 to 2008-01-21 )))))))))))))))))))))))))))))))
.

2008-01-19 19:58 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-16 09:18 . 2008-01-16 09:18 <DIR> d-------- C:\Program Files\Trend Micro
2008-01-15 20:33 . 2008-01-15 20:33 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-01-15 20:33 . 2008-01-15 20:33 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-01-15 20:28 . 2008-01-15 20:28 0 --a------ C:\Debug.QC6
2008-01-14 23:15 . 2007-03-29 12:56 409,600 --a------ C:\WINDOWS\system32\dllcache\qmgr.dll
2008-01-14 23:15 . 2007-03-29 12:56 18,944 --a------ C:\WINDOWS\system32\dllcache\qmgrprxy.dll
2008-01-14 23:15 . 2007-03-29 12:56 8,192 --a------ C:\WINDOWS\system32\dllcache\bitsprx2.dll
2008-01-14 23:15 . 2007-03-29 12:56 7,168 --a------ C:\WINDOWS\system32\dllcache\bitsprx4.dll
2008-01-14 23:15 . 2007-03-29 12:56 7,168 --a------ C:\WINDOWS\system32\dllcache\bitsprx3.dll
2008-01-14 23:15 . 2007-03-29 12:56 7,168 --a------ C:\WINDOWS\system32\bitsprx4.dll
2008-01-14 23:15 . 2008-01-14 23:15 1,374 --a------ C:\WINDOWS\imsins.BAK
2008-01-14 16:44 . 2008-01-14 23:08 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2008-01-14 13:49 . 2008-01-14 13:49 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Lavasoft
2008-01-14 13:12 . 2008-01-14 13:12 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\AVG7
2008-01-14 07:47 . 2008-01-14 07:47 <DIR> d-------- C:\Program Files\Microsoft Silverlight
2008-01-13 23:01 . 2008-01-13 23:01 <DIR> d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-01-13 16:42 . 2008-01-14 10:53 <DIR> d-------- C:\Documents and Settings\dad\Application Data\AVG7
2008-01-13 16:41 . 2008-01-13 16:41 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\AVG7
2008-01-13 13:33 . 2008-01-13 13:33 <DIR> d-------- C:\Documents and Settings\dad\Application Data\Grisoft
2008-01-13 13:32 . 2008-01-13 16:41 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-01-13 13:32 . 2007-05-30 12:10 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2008-01-13 13:08 . 2007-03-06 13:24 55,296 --a------ C:\WINDOWS\system32\drivers\rp_skt32.sys
2008-01-13 13:08 . 2007-04-19 11:36 48,384 --a------ C:\WINDOWS\system32\drivers\rp_pkt32.sys
2008-01-13 13:07 . 2008-01-13 13:07 <DIR> d-------- C:\Program Files\Common Files\Authentium
2008-01-13 13:06 . 2008-01-13 13:06 <DIR> d-------- C:\Program Files\Raxco
2008-01-13 13:06 . 2008-01-13 13:06 <DIR> d-------- C:\Program Files\CA
2008-01-13 13:06 . 2008-01-13 13:06 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Raxco
2008-01-13 13:05 . 2008-01-13 13:06 <DIR> d-------- C:\Program Files\Common Files\Scanner
2008-01-13 13:00 . 2008-01-13 13:00 <DIR> d-------- C:\Documents and Settings\dad\Application Data\InstallShield
2008-01-13 12:26 . 2008-01-14 11:26 15,360 --a------ C:\WINDOWS\system32\dllcache\ctfmon.exe
2008-01-13 12:26 . 2008-01-14 11:26 15,360 --a------ C:\WINDOWS\system32\ctfmon.exe
2008-01-12 11:40 . 2008-01-12 11:40 <DIR> d-------- C:\Program Files\Nero
2008-01-09 15:28 . 2008-01-09 15:31 <DIR> d-------- C:\Program Files\Incomplete
2008-01-05 14:59 . 2008-01-05 15:02 <DIR> d-------- C:\Documents and Settings\dad\Application Data\ErrorSmart
2008-01-05 14:58 . 2008-01-05 23:09 <DIR> d-------- C:\Program Files\ErrorSmart
2007-12-24 13:38 . 2007-12-24 13:38 223 --a------ C:\WINDOWS\HP PrecisionScan Pro.INI

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-21 15:55 --------- d-----w C:\Program Files\iTunes
2008-01-21 15:55 --------- d-----w C:\Program Files\CCleaner
2008-01-21 15:45 --------- d-----w C:\Documents and Settings\All Users\Application Data\WholeSecurity
2008-01-15 16:41 --------- d-----w C:\Documents and Settings\All Users\Application Data\Avg7
2008-01-14 16:07 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-14 12:38 --------- d-----w C:\Program Files\SpywareBlaster
2008-01-13 16:38 --------- d-----w C:\Program Files\Virgin Broadband
2008-01-13 15:44 --------- d-----w C:\Program Files\QuickTime
2008-01-13 15:44 --------- d-----w C:\Program Files\CyberLink
2008-01-13 13:15 --------- d-----w C:\Documents and Settings\dad\Application Data\Virgin Broadband
2008-01-13 13:04 --------- d-----w C:\Documents and Settings\All Users\Application Data\Virgin Broadband
2008-01-13 13:01 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-01-13 12:51 --------- d-----w C:\Documents and Settings\poppy\Application Data\Virgin Broadband
2008-01-13 12:51 --------- d-----w C:\Documents and Settings\mum\Application Data\Virgin Broadband
2008-01-13 12:51 --------- d-----w C:\Documents and Settings\lulu\Application Data\Virgin Broadband
2008-01-12 15:57 --------- d-----w C:\Program Files\Common Files\Ahead
2008-01-12 11:58 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-01-12 11:36 --------- d-----w C:\Program Files\Ahead
2008-01-04 15:52 --------- d-----w C:\Documents and Settings\dad\Application Data\Skype
2008-01-01 17:13 20 ---h--w C:\Documents and Settings\All Users\Application Data\PKP_DLec.DAT
2008-01-01 17:13 20 ---h--w C:\Documents and Settings\All Users\Application Data\PKP_DLds.DAT
2007-12-21 14:19 --------- d-----w C:\Documents and Settings\dad\Application Data\AdobeUM
2007-12-08 22:32 --------- d-----w C:\Documents and Settings\All Users\Application Data\Avanquest Software
2007-11-30 12:01 --------- d-----w C:\Program Files\Windows Live Toolbar
2007-11-29 21:49 --------- d-----w C:\Program Files\Universal
2007-11-28 20:48 --------- d-----w C:\Documents and Settings\mum\Application Data\Nikon
2007-11-26 14:30 --------- d-----w C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
2007-11-26 11:21 --------- d-----w C:\Program Files\Yahoo!
2007-11-26 10:50 --------- d-----w C:\Program Files\iPod
2007-11-26 10:47 --------- d-----w C:\Program Files\Apple Software Update
2007-11-26 10:46 --------- d-----w C:\Program Files\Common Files\Apple
2007-11-23 13:31 --------- d-----w C:\Documents and Settings\dad\Application Data\eBay
2007-11-23 12:31 --------- d-----w C:\Program Files\Oberon Media
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\dllcache\lsasrv.dll
2007-10-30 23:42 3,590,656 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-30 17:20 360,064 ----a-w C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 17:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 17:40 222,720 ----a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-21 19:47 145,620 ----a-w C:\WINDOWS\Fonts\disko.zip
2007-06-12 21:32 24,192 ----a-w C:\Documents and Settings\dad\usbsermptxp.sys
2007-06-12 21:32 22,768 ----a-w C:\Documents and Settings\dad\usbsermpt.sys
2006-01-06 10:50 26,112 ----a-w C:\Documents and Settings\dad\TB2Categories000.dat
.

((((((((((((((((((((((((((((( snapshot@2008-01-19_21.47.55.12 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-19 20:01:27 1,425,408 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
+ 2008-01-21 15:54:54 1,425,408 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
- 2008-01-19 20:01:27 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
+ 2008-01-21 15:54:54 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
- 2008-01-19 20:01:27 1,425,408 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
+ 2008-01-21 15:54:54 1,425,408 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
- 2008-01-19 20:01:28 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
+ 2008-01-21 15:54:54 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
- 2008-01-19 20:01:28 9,420,800 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\ntuser.dat
+ 2008-01-21 15:54:54 9,420,800 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\ntuser.dat
- 2008-01-19 20:01:28 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
+ 2008-01-21 15:54:54 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2008-01-19 16:19 7472128]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2008-01-16 08:25 636928]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [2007-06-21 17:52:28]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=C:\WINDOWS\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^dad^Start Menu^Programs^Startup^LimeWire On Startup.lnk]
path=C:\Documents and Settings\dad\Start Menu\Programs\Startup\LimeWire On Startup.lnk
backup=C:\WINDOWS\pss\LimeWire On Startup.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_CC]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_EMC]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BJCFD]
--a------ 2002-09-10 21:26 368706 C:\Program Files\BroadJump\Client Foundation\CFD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BO1HelperStartUp]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eBayToolbar]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ImInstaller_IncrediMail]
C:\DOCUME~1\dad\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IncrediMail]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMS]
--a--c--- 2003-09-04 09:45 135214 C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Media Pass]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Motive SmartBridge]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PcEye]
--------- 2004-02-12 00:17 135168 C:\Program Files\PCEye2000\pceye.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PixAlertMonitor]
--------- 2004-01-09 16:54 102400 C:\Program Files\BOS\PixAlert Monitor Home\MCtrlA5-0.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
-ra------ 2007-07-02 16:10 23237416 C:\Program Files\Skype\Phone\Skype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a--c--- 2005-08-26 18:14 36975 C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\THGuard]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VTTimer]
-ra------ 2004-01-15 19:33 49152 C:\WINDOWS\system32\VTTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Avg7UpdSvc"=2 (0x2)
"Avg7Alrt"=2 (0x2)

R0 viaide1;viaide1;C:\WINDOWS\system32\DRIVERS\viaidexp.sys [2001-10-18 11:00]
R0 viaide2;viaide2;C:\WINDOWS\system32\DRIVERS\viaidexp.sys [2001-10-18 11:00]
R3 PID_0920;Logitech QuickCam Express(PID_0920);C:\WINDOWS\system32\DRIVERS\LV532AV.SYS [2003-09-04 09:38]
S3 HDR1USB;Nokia Music Player HDR-1(tm);C:\WINDOWS\system32\Drivers\hdr1usb.sys [2001-06-01 10:19]
S3 mamotou;mamotou;C:\WINDOWS\system32\DRIVERS\mamotou.sys [2007-02-02 15:57]
S3 se44bus;Sony Ericsson Device 068 driver (WDM);C:\WINDOWS\system32\DRIVERS\se44bus.sys [2006-11-30 14:58]
S3 se44mdfl;Sony Ericsson Device 068 USB WMC Modem Filter;C:\WINDOWS\system32\DRIVERS\se44mdfl.sys [2006-11-30 14:58]
S3 se44mdm;Sony Ericsson Device 068 USB WMC Modem Driver;C:\WINDOWS\system32\DRIVERS\se44mdm.sys [2006-11-30 14:58]
S3 se44mgmt;Sony Ericsson Device 068 USB WMC Device Management Drivers (WDM);C:\WINDOWS\system32\DRIVERS\se44mgmt.sys [2006-11-30 14:58]
S3 se44nd5;Sony Ericsson Device 068 USB Ethernet Emulation SEMC44 (NDIS);C:\WINDOWS\system32\DRIVERS\se44nd5.sys [2006-11-30 14:58]
S3 se44obex;Sony Ericsson Device 068 USB WMC OBEX Interface;C:\WINDOWS\system32\DRIVERS\se44obex.sys [2006-11-30 14:58]
S3 se44unic;Sony Ericsson Device 068 USB Ethernet Emulation SEMC44 (WDM);C:\WINDOWS\system32\DRIVERS\se44unic.sys [2006-11-30 14:58]
S3 usbprint;Microsoft USB PRINTER Class;C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 06:01]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{561a9951-c9c3-11d8-82df-806d6172696f}]
\shell\PlayWithPowerDVD\Command - "C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe" "%L"

.
Contents of the 'Scheduled Tasks' folder
"2008-01-09 08:20:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-01-20 21:17:00 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job"
- C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE
"2008-01-05 14:59:23 C:\WINDOWS\Tasks\ErrorSmart Scheduled Scan.job"
- C:\Program Files\ErrorSmart\ErrorSmart.ex
- C:\Program Files\ErrorSmart
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-21 16:03:50
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-21 16:08:22
ComboFix-quarantined-files.txt 2008-01-21 16:08:19
ComboFix2.txt 2008-01-19 21:48:30
.
2008-01-13 23:02:30 --- E O F ---
 
Now the new HJT log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:05:36, on 22/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\firemanbill.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZUxdm080YYGB
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {3B5E9B23-7537-4601-A9E8-FA0D956DEA16} (csauie1 Control) - http://www.couponreport.net/ftp/v3123/csauie1.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122731207343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1143821691234
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://drm1.reelsurvey.com/ePlayer/V3_2_0_0/ACNePlayer.cab
O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - https://www.tescophoto.com/wpp/tesco/app/opcuploader.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelper.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 11036 bytes
 
Hi

have completed all but kaspersky. I couldn't access it so i removed it and tried to reinstall,no joy.
Also AGV will not open so i can't update and is not protecting??????
Click to expand...
Which one? AVG Anti-Spyware or AVG Anti-Virus? Did you try reinstall?


Start hjt, do a system scan, check:
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...p=ZUxdm080YYGB
O16 - DPF: {3B5E9B23-7537-4601-A9E8-FA0D956DEA16} (csauie1 Control) - http://www.couponreport.net/ftp/v3123/csauie1.cab

Close browsers & click 'fix checked'.


If you can't make Kaspersky online scanner work try with Panda Active Scan.

  • Please go
    HERE to
    run PandaActiveScan...
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan
    (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start
    the scan
  • When the scan completes, if anything malicious is detected,
    click the See Report button, then Save Report and save it
    to a convenient location. Post the contents of the ActiveScan report & a fresh hjt log.


Then let's install recovery console.

Go to Microsoft's website => http://support.microsoft.com/kb/310994
Select the download that's appropriate for your Operating System
KB310994.gif


Download the file & save it as it's originally named, next to ComboFix.exe.

rc1.gif



Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.

Please do not reboot your machine until we have reviewed the log.
 
Hi Blade

AVG Anti-Virus (trial)...Wont open or reinstall.
I downloaded AVG when we lost PC guard.
We now have PC guard back.
I hope that doesn't change anything we've done so far???
Have done hjt scan.
Panda says 'Browser not supported'
 
Hi

Uinstall AVG Anti virus (if it's still installed) then. It's not recommended to have more than one antivirus product installed in same system. Did you run Panda scan with Firefox? Only Internet Explorer is supported. Please run with IE in case you didn't yet and carry on with other steps of instructions too :)
 
Hi again
big thanks
Couldn't uninstall AVG
Local machine: installation failed
Initialization:
Error: Checking of state of the item file avgcc.exe failed.
File opening failed. %FILE% = "C:\Program Files\Grisoft\AVG7\avgcc.exe"
Permission denied

Also can't get e-mail
The server responded with an error. Account:'xxxxx ', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Kaspersky worked with IE here's the link.
http://rapidshare.de/files/38385845/kaspersky_2.txt.html

CF-RC text

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptOut
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

Firefox and IE wouldn't open Web sites so had to reboot.Sorry!
 
Hi

Clear Spybot recovery items (first aid kit icon in Spybot program) and delete C:\Documents and Settings\dad\Desktop\setup_en.exe file.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_CC]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_EMC]
Click to expand...
That shows that you've disabled AVG7_CC & AVG7_EMC thru msconfig. Please re-enable them and try AVG uninstalling again. I believe that email error is related to this AVG issue.
 
Hi

Click start->run. write msconfig and press enter. System configuration utility window opens up.

Activate startup tab and check AVG7_CC & AVG7_EMC. Click ok.

Reboot and try AVG uninstalling again.
 
Hi,
I have managed to release AVG7_EMC, which was being blocked by the PCGuard firewall. However, AVG7_CC is not in startup at all (or anywhere even running a search). I believe it was quarantined by AVG Virus Checker and then deleted.

What steps can we take from here.
Many thanks again for your help so far.
 
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