Hi i'm a newbie.I have Windows XP Professional SP3.My laptop is infected and I think the source is a pen drive which was not scanned properly.
I'm neither able to access the Task Manager nor the registry editor.It says that they have been disabled by the administrator,though I'm the administrator.Many of the applications which I installed before the attack, like G-Talk,Far Cry,Total Video Convertor do not work now.I could not find the application (.exe)files in the respective folders where i had installed it.
I installed NFS Shift Demo after the attack.It does open but instead of starting the race,the computer restarts itself.The game resides in the E: Drive which is not my primary partition.
But my Media players,MS Office and browsers work properly(fortunately).
I tried scanning with Windows Defender and Avast antivirus.They found infections and I could not remove them(though I was surprised to find that progman.exe was tagged as an infection).
Also I was not able to start the computer in Safe mode as it restarted every time I tried to do so.But the Ubuntu Linux in the same laptop does work fine.
This is my HijackThis log file.Any help is greatly appreciated.Thanks in advance...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:06:47 PM, on 12/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lenovo\ATK Hotkey\GFNEXSrv.exe
C:\Program Files\Lenovo\ATK Hotkey\LFKAS.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Huawei\MT841\dslagent.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webshots\Webshots.scr
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\ADMIN\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ADMIN\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ADMIN\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
I'm neither able to access the Task Manager nor the registry editor.It says that they have been disabled by the administrator,though I'm the administrator.Many of the applications which I installed before the attack, like G-Talk,Far Cry,Total Video Convertor do not work now.I could not find the application (.exe)files in the respective folders where i had installed it.
I installed NFS Shift Demo after the attack.It does open but instead of starting the race,the computer restarts itself.The game resides in the E: Drive which is not my primary partition.
But my Media players,MS Office and browsers work properly(fortunately).
I tried scanning with Windows Defender and Avast antivirus.They found infections and I could not remove them(though I was surprised to find that progman.exe was tagged as an infection).
Also I was not able to start the computer in Safe mode as it restarted every time I tried to do so.But the Ubuntu Linux in the same laptop does work fine.
This is my HijackThis log file.Any help is greatly appreciated.Thanks in advance...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:06:47 PM, on 12/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lenovo\ATK Hotkey\GFNEXSrv.exe
C:\Program Files\Lenovo\ATK Hotkey\LFKAS.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Huawei\MT841\dslagent.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webshots\Webshots.scr
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\ADMIN\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ADMIN\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ADMIN\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local