possible malware

downloaded the java jre 6, 20, clicked download, selected windows, accepted agreement, chose offline installation, saved to desktop, closed browser, removed old javas via add/remove, rebooted.

Thank you!!
 
Hi,

In page with "Download Java SE Runtime Environment 6u20 for Windows, Multi-language" text you should see following things mentioned under Available Files:
Windows Offline Installation
jre-6u20-windows-i586.exe

Click jre-6u20-windows-i586.exe and select location where to save the file (e.g. desktop). You don't have to use red "Download Selected with Sun Download Manager" button.
 
Hi,

That sounds promising :). Please re-run DDS and post back its logs.
 
DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 11:04:43.43 on Mon 04/19/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.631 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\QUALCOMM\QDLService\QDLService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\HPQ\HP Connection Manager 1.1\bin\mdvsrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\HP Connection Manager 1.1\bin\gbxapp.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
c:\program files\hpq\hp connection manager 1.1\bin\gbx4log.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Documents and Settings\Owner\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.pamperedchef.com/index.jsp?localeString=en_us
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IDTSysTrayApp] sttray.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [coreworks] "c:\program files\hpq\hp connection manager 1.1\bin\gbxapp.exe" runatstartup
mRun: [HP Mobile Broadband] c:\swsetup\hpqwwan\HPMobileBroadband.exe /TrayMode
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R2 mdvsrv;HP Connection Manager Service;c:\program files\hpq\hp connection manager 1.1\bin\mdvsrv.exe [2008-8-21 575976]
R2 QDLService;Qualcomm Gobi Download Service;c:\qualcomm\qdlservice\QDLService.exe [2008-6-27 345336]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-2-26 112128]
S3 UCORESYS;UCORESYS;c:\swsetup\sp45107\UCORESYS.SYS [2008-7-24 15432]

=============== Created Last 30 ================

2010-04-19 13:25:46 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-04-19 13:25:46 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-04-19 12:03:04 0 d-----w- c:\windows\system32\XPSViewer
2010-04-19 12:02:10 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-04-19 12:02:10 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-04-19 12:02:10 575488 ------w- c:\windows\system32\xpsshhdr.dll
2010-04-19 12:02:10 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2010-04-19 12:02:10 1676288 ------w- c:\windows\system32\xpssvcs.dll
2010-04-19 12:02:10 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2010-04-19 12:02:10 117760 ------w- c:\windows\system32\prntvpt.dll
2010-04-19 12:02:09 0 d-----w- C:\a7888bd7901bfa9dc684d71dee07cc47
2010-04-18 20:51:21 272128 ------w- c:\windows\system32\drivers\bthport.sys
2010-04-18 20:51:21 272128 ------w- c:\windows\system32\dllcache\bthport.sys
2010-04-18 20:51:06 353792 ------w- c:\windows\system32\dllcache\srv.sys
2010-04-18 20:50:42 455680 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2010-04-18 20:50:38 471552 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-04-18 20:46:43 153088 ------w- c:\windows\system32\dllcache\triedit.dll
2010-04-18 20:46:35 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe
2010-04-18 20:46:34 128512 ------w- c:\windows\system32\dllcache\dhtmled.ocx
2010-04-18 20:45:31 203136 ------w- c:\windows\system32\dllcache\rmcast.sys
2010-04-18 20:45:29 331776 ------w- c:\windows\system32\dllcache\msadce.dll
2010-04-18 20:45:27 1315328 ------w- c:\windows\system32\dllcache\msoe.dll
2010-04-18 20:44:20 691712 ------w- c:\windows\system32\dllcache\inetcomm.dll
2010-04-18 19:23:44 0 d-----w- c:\program files\MSXML 4.0
2010-04-18 19:22:31 337408 ------w- c:\windows\system32\dllcache\netapi32.dll
2010-04-18 19:22:21 1172480 ------w- c:\windows\system32\dllcache\msxml3.dll
2010-04-18 19:20:04 2560 ------w- c:\windows\system32\xpsp4res.dll
2010-04-18 19:20:03 1206508 ------w- c:\windows\system32\dllcache\sysmain.sdb
2010-04-18 19:20:02 215552 ------w- c:\windows\system32\dllcache\wordpad.exe
2010-04-18 19:19:53 512000 ------w- c:\windows\system32\dllcache\jscript.dll
2010-04-18 19:13:56 0 d-----w- c:\windows\system32\PreInstall
2010-04-17 18:52:48 0 d-sha-r- C:\cmdcons
2010-04-17 18:49:50 98816 ----a-w- c:\windows\sed.exe
2010-04-17 18:49:50 77312 ----a-w- c:\windows\MBR.exe
2010-04-17 18:49:50 261632 ----a-w- c:\windows\PEV.exe
2010-04-17 18:49:50 161792 ----a-w- c:\windows\SWREG.exe
2010-04-14 20:00:34 0 d-----w- c:\windows\pss
2010-04-12 17:10:36 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-04-12 17:10:36 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2010-03-19 21:31:35 66 ----a-w- c:\docume~1\owner\applic~1\wklnhst.dat
2010-03-13 13:59:56 163142 ----a-w- c:\windows\hpoins28.dat
2010-03-10 13:18:21 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-03-10 13:18:20 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-03-09 11:09:18 430080 ------w- c:\windows\system32\dllcache\vbscript.dll
2010-02-24 13:11:07 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-23 05:20:02 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2010-02-23 05:18:28 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2010-02-17 13:10:28 2189952 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-02-16 14:08:49 2146304 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 14:08:49 2146304 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-02-16 13:25:04 2066816 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-02-16 13:25:04 2024448 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-16 13:25:04 2024448 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\6to4svc.dll
2010-02-12 04:33:11 100864 ------w- c:\windows\system32\dllcache\6to4svc.dll
2010-02-11 12:02:15 226880 ------w- c:\windows\system32\dllcache\tcpip6.sys
2008-06-25 01:17:10 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2010-01-13 05:02:02 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012010011220100113\index.dat

============= FINISH: 11:05:35.60 ===============
 
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 1/13/2010 12:03:50 AM
System Uptime: 4/19/2010 9:18:31 AM (2 hours ago)

Motherboard: Hewlett-Packard | | 361A
Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz | CPU 1 | 1596/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 46.849 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 1/13/2010 12:03:55 AM - System Checkpoint
RP2: 1/13/2010 12:06:41 AM - Installed DirectX
RP3: 4/17/2010 2:50:03 PM - ComboFix created restore point
RP4: 4/18/2010 2:50:30 PM - Removed Adobe Reader 8.1.2
RP5: 4/18/2010 3:10:13 PM - Installed Adobe Reader 9.3.
RP6: 4/18/2010 3:13:50 PM - Software Distribution Service 3.0
RP7: 4/18/2010 3:23:03 PM - Software Distribution Service 3.0
RP8: 4/18/2010 4:52:31 PM - Removed Java(TM) 6 Update 6
RP9: 4/18/2010 5:53:17 PM - Software Distribution Service 3.0
RP10: 4/19/2010 7:56:58 AM - Software Distribution Service 3.0
RP11: 4/19/2010 8:28:10 AM - Printer Driver Microsoft XPS Document Writer Installed
RP12: 4/19/2010 9:25:22 AM - Installed Java(TM) 6 Update 20

==== Installed Programs ======================

32 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3
Broadcom 802.11 Wireless LAN Adapter
Compatibility Pack for the 2007 Office system
DJ_AIO_03_F4200_Software_Min
ERUNT 1.1j
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB949764)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB979306)
HP Connection Manager 1.1
HP Deskjet F4200 All-In-One Driver 11.0 03
HP Doc Viewer
HP Help and Support
HP Mobile Broadband Setup Utility
HP User Guides 0119
HP Wireless Assistant
HpSdpAppCoreApp
IDT Audio
Intel(R) Graphics Media Accelerator Driver
Java Auto Updater
Java(TM) 6 Update 20
Marvell Miniport Driver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
MSXML 4.0 SP2 (KB954430)
Qualcomm Gobi Driver Package for HP
Qualcomm Gobi Images for HP
Scan
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Toolbox
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Viewpoint Media Player
WebFldrs XP
WIDCOMM Bluetooth Software
Windows Backup Utility
Windows Driver Package - SMSC LAN9500 USB 2.0 to Ethernet 10/100 Adapter x64 Driver (05/12/2008 1.52.0000.0000)
Windows Driver Package - SMSC LAN9500 USB 2.0 to Ethernet 10/100 Adapter x86 Driver (05/12/2008 1.52.0000.0000)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11

==== Event Viewer Messages From Past Week ========

4/18/2010 4:39:17 PM, error: Dhcp [1002] - The IP address lease 10.71.1.6 for the Network Card with network address 00234D66A42C has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).
4/18/2010 2:51:52 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
4/18/2010 12:33:17 AM, error: PlugPlayManager [12] - The device 'Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller' (PCI\VEN_11AB&DEV_4354&SUBSYS_361A103C&REV_00\4&23c6fc68&0&00E1) disappeared from the system without first being prepared for removal.
4/18/2010 11:09:58 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
4/18/2010 10:46:11 AM, error: Service Control Manager [7023] - The Network Support service terminated with the following error: A dynamic link library (DLL) initialization routine failed.
4/16/2010 12:17:36 PM, error: Dhcp [1002] - The IP address lease 192.168.1.105 for the Network Card with network address 00234D66A42C has been denied by the DHCP server 10.71.0.1 (The DHCP Server sent a DHCPNACK message).
4/14/2010 4:07:39 PM, error: Service Control Manager [7034] - The Windows Image Acquisition (WIA) service terminated unexpectedly. It has done this 1 time(s).
4/14/2010 4:07:32 PM, error: Service Control Manager [7034] - The Pml Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s).
4/14/2010 4:07:14 PM, error: Service Control Manager [7034] - The Net Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s).

==== End Of File ===========================
 
When we are done with this, would you mind if I asked you some questions regarding some other computer things like norton and java and email options?
 
Looks good. Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions :)


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis


Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK


Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok
  • Run Secunia vulnerability check here and fix its findings. Check should be run once or twice a month.
  • Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
    Antivir
    Avast!
    Good commercial ones are from:
    Kaspersky and
    ESET
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Am working on my latest assignments...thank you...computer is running much faster...no problems noted so far...should i install my norton that i have access to now or when i'm done with the assignments? i don't think any firewall is set up as it gives me that msg everytime i reboot....i don't even know what firewall is.....will norton automatically take care of the firewall thing or is that something i need to do?
 
Hi,

You may install Norton after taking those steps outlined in my post. Norton Internet Security has a firewall included. Was that the version you have a license for?
 
Yes, the Norton is the one that I have the license for. I did all that you said to do and installed Norton. A few questions:

I still have several items on my desktop from our working together....should I delete these? If so, do I also delete them somewhere else other than just right clicking on the desktop and choosing delete?

Were you able to see what my virus or whatever it was was called and/or where it came from?

In the past, my system would ask me if I wanted to update Java when I would first turn it on...should I be saying, Yes, to that?

Is one way better and safer than another to view email? On this system, I go to www.att.net and view my email but I don't like it that I can't preview the email on that same screen...I have to click on the subject and open it to read it. On my pc, I have outlook express I think....and that allows me to see the message on the bottom half of the screen by only highlighting the message. I like that better but don't know how to put it on this computer and whether it is recommended one way or the other.

I thank you so, so, so much for all your help. You are amazing and a very giving person! Thank you for all you do. Is there anywhere I can post a thank you or a kudos or anything that would help you with anything? I would love to do that for you. I will also be making a donation to spybot!

Much thanks and gratitude,
Stacey
 
One other question...I get lots of emails with spaces at the front of their names or subjects...all trash stuff...is there a way to stop them?
 
Hi,

I still have several items on my desktop from our working together....should I delete these? If so, do I also delete them somewhere else other than just right clicking on the desktop and choosing delete?
What are the remaining items there after ComboFix has been uninstalled and OTC run?

Were you able to see what my virus or whatever it was was called and/or where it came from?
At least one of infections there was Conficker worm. Of possible reasons for getting infected you may read here.

In the past, my system would ask me if I wanted to update Java when I would first turn it on...should I be saying, Yes, to that?
Yes, it would be easiest to keep Java up-to-date that way.

I thank you so, so, so much for all your help. You are amazing and a very giving person! Thank you for all you do. Is there anywhere I can post a thank you or a kudos or anything that would help you with anything?
You're welcome :). We have this topic reserved for that.

Those email related questions are more like general computing related. We deal with malware issues here only. Help with email issues can be asked for example at TechGuy.
 
What is left on my desktop:

spybot search
erunt
ntregopt
127162...(the wrong java thing i did)
jre (java)
atf cleaner
 
Hi,

Is spybot search installer file from web or shortcut to the program itself? If it's the first mentioned then it can be removed.

Of those other listed ones I'd keep ATF Cleaner and run it occasionally to get rid of temporary items.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
 
Back
Top