Hi everyone,
I really hope somebody can help me with the problem I'm having. Here's a little background, in case this helps.
About 2 weeks ago I discovered a pop on my desktop sayign "your computer is infected". I did not click on it, because I thought it was some malware infection. I ran scans with several malware and virus scanners and detected quite a few things: (I'm not sure if this helps, but I took some notes) beep.sys, karna.dat, exacttoolbar.dll, ctbv2.dll and in a later scan I found a few things with the name TDSS, as e.g. tdsscfum.dll, tdsspaxt.sys. I managed to remove all of these with my anti-malware programs, but yesterday I found a trojan and a rookit again. tdssrhym.dll and tdssoiqh.dll. I removed them with counterspy.
So now I am worried that my computer is still infected, I read through this very helpful forum and ran a scan with tdssdump (if i remember correctly) and this is the log result.
HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\legacy_tdssserv
NextInstance REG_DWORD 1 (0x1)
HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\legacy_tdssserv\0000
Service REG_SZ TDSSserv
Legacy REG_DWORD 1 (0x1)
ConfigFlags REG_DWORD 0 (0x0)
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ TDSSserv
Capabilities REG_DWORD 0 (0x0)
I did this before I read the general instructions of the forum. I then installed hijackthis as suggested in the instructions and disabled teatimer. here is my log result
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:28, on 31.10.2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Programme\Avast4\aswUpdSv.exe
C:\Programme\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programme\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Programme\CounterSpy\SBAMSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\CounterSpy\SBAMTray.exe
C:\Programme\Avast4\ashMaiSv.exe
C:\Programme\Avast4\ashWebSv.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\LTSMMSG.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLANSTA.EXE
C:\Programme\Java\jre1.5.0_06\bin\jusched.exe
C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe
C:\Programme\iTunes\iTunesHelper.exe
C:\PROGRA~1\Avast4\ashDisp.exe
C:\Programme\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programme\Huawei technologies\Mobile Connect\Mobile Connect.exe
C:\Programme\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\Programme\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programme\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\quick time 7.4 für drei tv\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programme\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SBAMTray] C:\Programme\CounterSpy\SBAMTray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Programme\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ChkMail] èn‹
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQ5\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQ5\ICQLite\ICQLite.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=www.t-online.at
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/de/win/QuickTimeInstaller.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{1D4B7ACF-DAF1-4975-8A75-5E13D6DE715D}: NameServer = 213.94.78.16 213.94.78.17
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O22 - SharedTaskScheduler: OLE Module - {203B1C4D9-BC71-8916-38AD-9DEA5D213614} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programme\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programme\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programme\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programme\Avast4\ashWebSv.exe
O23 - Service: Bonjour-Dienst (Bonjour Service) - Apple Inc. - C:\Programme\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: iPod-Dienst (iPod Service) - Apple Inc. - C:\Programme\iPod\bin\iPodService.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\PROGRAMME\NORMAN VIRUS CONTROL\Nvc\BIN\nipsvc.exe (file missing)
O23 - Service: Sunbelt VIPRE Antivirus Service (SBAMSvc) - Sunbelt Software - C:\Programme\CounterSpy\SBAMSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOKUME~1/SABINE~1/LOKALE~1/Temp/msohtml1/01/clip_image002.jpg
O24 - Desktop Component 1: (no name) - http://www.thesunsetresort.com/images/gallery_images/Resort Beach Hamock Large.jpg
--
End of file - 7658 bytes
I'm definteily not a computer expert and really worried that my computer is not safe. Thus I really really hope somebody can help me here. I would really appreciate it!
oh, like a week ago I ran a kaspersky online scan and it detected "not-a.virus: Adware.Win32.Sahat.g - I tried to install the kaspersky trial version, but it wouldn't let me, because it said there are still parts of AVG on my computer, which I could not find and thus not run kaspersky trial version.
Thank you so much!
I really hope somebody can help me with the problem I'm having. Here's a little background, in case this helps.
About 2 weeks ago I discovered a pop on my desktop sayign "your computer is infected". I did not click on it, because I thought it was some malware infection. I ran scans with several malware and virus scanners and detected quite a few things: (I'm not sure if this helps, but I took some notes) beep.sys, karna.dat, exacttoolbar.dll, ctbv2.dll and in a later scan I found a few things with the name TDSS, as e.g. tdsscfum.dll, tdsspaxt.sys. I managed to remove all of these with my anti-malware programs, but yesterday I found a trojan and a rookit again. tdssrhym.dll and tdssoiqh.dll. I removed them with counterspy.
So now I am worried that my computer is still infected, I read through this very helpful forum and ran a scan with tdssdump (if i remember correctly) and this is the log result.
HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\legacy_tdssserv
NextInstance REG_DWORD 1 (0x1)
HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\legacy_tdssserv\0000
Service REG_SZ TDSSserv
Legacy REG_DWORD 1 (0x1)
ConfigFlags REG_DWORD 0 (0x0)
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ TDSSserv
Capabilities REG_DWORD 0 (0x0)
I did this before I read the general instructions of the forum. I then installed hijackthis as suggested in the instructions and disabled teatimer. here is my log result
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:28, on 31.10.2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Programme\Avast4\aswUpdSv.exe
C:\Programme\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programme\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Programme\CounterSpy\SBAMSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\CounterSpy\SBAMTray.exe
C:\Programme\Avast4\ashMaiSv.exe
C:\Programme\Avast4\ashWebSv.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\LTSMMSG.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLANSTA.EXE
C:\Programme\Java\jre1.5.0_06\bin\jusched.exe
C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe
C:\Programme\iTunes\iTunesHelper.exe
C:\PROGRA~1\Avast4\ashDisp.exe
C:\Programme\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programme\Huawei technologies\Mobile Connect\Mobile Connect.exe
C:\Programme\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\Programme\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programme\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\quick time 7.4 für drei tv\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programme\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SBAMTray] C:\Programme\CounterSpy\SBAMTray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Programme\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ChkMail] èn‹
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQ5\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQ5\ICQLite\ICQLite.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=www.t-online.at
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/de/win/QuickTimeInstaller.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{1D4B7ACF-DAF1-4975-8A75-5E13D6DE715D}: NameServer = 213.94.78.16 213.94.78.17
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O22 - SharedTaskScheduler: OLE Module - {203B1C4D9-BC71-8916-38AD-9DEA5D213614} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programme\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programme\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programme\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programme\Avast4\ashWebSv.exe
O23 - Service: Bonjour-Dienst (Bonjour Service) - Apple Inc. - C:\Programme\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: iPod-Dienst (iPod Service) - Apple Inc. - C:\Programme\iPod\bin\iPodService.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\PROGRAMME\NORMAN VIRUS CONTROL\Nvc\BIN\nipsvc.exe (file missing)
O23 - Service: Sunbelt VIPRE Antivirus Service (SBAMSvc) - Sunbelt Software - C:\Programme\CounterSpy\SBAMSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOKUME~1/SABINE~1/LOKALE~1/Temp/msohtml1/01/clip_image002.jpg
O24 - Desktop Component 1: (no name) - http://www.thesunsetresort.com/images/gallery_images/Resort Beach Hamock Large.jpg
--
End of file - 7658 bytes
I'm definteily not a computer expert and really worried that my computer is not safe. Thus I really really hope somebody can help me here. I would really appreciate it!
oh, like a week ago I ran a kaspersky online scan and it detected "not-a.virus: Adware.Win32.Sahat.g - I tried to install the kaspersky trial version, but it wouldn't let me, because it said there are still parts of AVG on my computer, which I could not find and thus not run kaspersky trial version.
Thank you so much!