uninstall, reinstall and TeaTimer problem
Hello.
I have also had a few problems with Spybot in the last few days, spent several hours last night poking around the forums and am hoping that there is a simple solution to my problem.
My machine is a Dell Inspiron 6400 running Vista dual core, 2 gig ram.
I've shut down lots of services, running the os quite lean as I push the machine fairly hard (I've been told) and find that my cpu usage and physical memory are often very high and getting higher. I have minimal startup items.
Concerned with TeaTimer's climbing cpu usage (about 46meg as of yesterday), I checked the Settings. In the black/white lists, I had only allowed 4 registry changes. Blocked Registry Changes, Blocked Process, Allowed Processes were empty.
I opened Spybot (as administrator), and went into tools, deleted one duplicate entry, then clicked the second tab at the top, wondering what screen I would see. Instantly I had archived the list, and instantly! the TeaTimer.exe process in Task Manger cpu consumption more then doubled, from 46 to 93meg.
Not very happy about this, I tried to find the log (thinking I would delete it), failed, and decided that I would uninstall the software and do a fresh install. This was based on what I had read in different threads last night.
I shut down Teatimer and Spybot, then uninstalled. Encountered the 1060 error, followed the instructions at the link provided at these forums to delete the registry entry (as a note, the registry entry did NOT match what was provided at this site's little video, but using the internet and searching the other entries I was able to narrow it down to one entry), and continued with the uninstall. Apparantly it was successful.
I left the empty SpybotS&D folder in the Program Files, but moved the Spybot folder from the Application folder on to the desktop (in case I needed it again).
I reinstalled (only to bump into the sdhelper.dll issues and the second one - I forget what it was, but I clicked Ignore both times and completed the installation, updated, ran a scan etc. Then I checked TeaTimer in Task Manager expecting to see a MUCH smaller cpu usage. It was exactly what it was before I went through all this!
This is making me wonder whether there is some other file located elsewhere that I can just delete? I was looking to make a FRESH install of the software since I noted that other users said that over time CPU consumption tends to increase. In my case, it very clearly has not, and I would like to restore it back to where it was last night before all this began. It occurred to me that I might be able to get help here.
I love this product, have been using it since 2003 on my own machine (which has never been infected or infested) and on machines that I have cleaned out for other people. You all do awesome work and I am so grateful that the product exists. Thank You!
This is the first time I have ever posted anything in a forum, so I hope I have provided relevant details and thank you in advance for any advice or learning you may offer.