Ran Spybot and now none of my programs execute

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defpig99

New member
I ran spybot on my home PC and it shut down my computer in the middle of scanning. Now when i turn on the PC, everything seems to boot up and take me to the desktop but when i click anything (IE, MS Office, Spybot, anything), my computer freezes and it won't allow me to do anything. Ctrl/alt/del doesnt even work so i have to turn off the pc manually. Please help as this has never happened before. Thank you.

FYI - I run Windows XP and use IE and Firefox and never had this problem before.
 
defpig99:

Have you attempted any corrective action such as doing a System Restore to a Restore Point immediately prior to the failure?

If you right click on and empty area of the Taskbar and select Task Manager, does it start?
 
still not working

i haven't been able to do a system restore or anything for that matter because although my PC boots up and my desktop shows everything is there, when i click on an icon (any of them), nothing happens. and i can not get to the task manager either. Its like all my execute files disappeared but i'm just guessing.

I wish i could get into the spybot program so i could do a restore if that is even offered there. where else would i be able to do a restore and would it kill all my files if i did this. i don't want to lose my docs and pictures and music.

thanks.
 
defpig99:

You seem to have indicated that your Desktop seems to load normally. Is the Taskbar present?

If so, can you:
  • Click Start » Help and Support » "Undo changes to your computer with System Restore" and get into the "Welcome to System Restore" dialog?
  • Right click on an empty area of the Taskbar and select Task Manager and then does Task Manager start?
 
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