Redirect Virus

Never mind!!!

I happened to look in HiJack and noticed a line about a WinSock error. It told me to run LSPFix - which I did... and now it works.

WOO HOO!!!

Sorry, I'm a little excited.

The computer is virus free and running beautifully...

Thanks so much for your assistance.
 
Nice work on restoring the computer's Internet connection. :bigthumb:

I'd like for you to run one more scan for me.



Step # 1 Update Adobe Acrobat Reader

There is a newer version of Adobe Acrobat Reader available. (See Note below)

  • First, go to Add/Remove Programs and uninstall Adobe Reader 7.1.0.
  • Please go to this link Adobe Acrobat Reader Download Link
  • On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
  • Click the Continue button
  • Click Run, and click Run again
  • Next click the Install Now button and follow the on screen prompts

Note: Adobe 9.3.0 is a large program and if you prefer a smaller program you can get Foxit 3.1.4 instead from http://www.foxitsoftware.com/pdf/rd_intro.php

If you decide to install Foxit 3.1.4 instead of Adobe, do the following during Foxit's Setup/Installation process:

Uncheck the following boxes:

I accept the License Terms and want to install Foxit Toolbar

Make Ask.com my default search

Create desktop, quick launch and start menu icon to eBay



Step # 2: Run Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.


In your next post/reply, I need to see the following:

1. Kaspersky Log
2. A fresh DDS Log
3. Any other problems with the computer?
 
This topic has been archived due to inactivity.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Applies only to the original poster, anyone else with similar problems please start a new topic.
 
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