Removal of Montera.Toolbar

J

johnsimmons

New member
Spybot is reporting that I have the montera.toolbar and is saying that it is fixing the problem, but it comes back every time I run a scan. Do you have a way of permanently removing it please?
 
Last edited by a moderator:
Hello johnsimmons,

Did you elevate Spybot's permissions?

  1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
  2. Choose Run as administrator from the context menu.

If the issue doesn't resolve please start a new topic in the Malware Removal Forum and a volunteer analyst will advise.

First see that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Best regards.
 
Hi Tashi

Thank you that appears to have worked

Best regards

John


tashi said:
Hello johnsimmons,

Did you elevate Spybot's permissions?

  1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
  2. Choose Run as administrator from the context menu.

If the issue doesn't resolve please start a new topic in the Malware Removal Forum and a volunteer analyst will advise.

First see that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Best regards.
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