Search & Malware Hijack Pandascan Log Attached

D

dongalley

New member
It appears my Internet Explorer Home Page and the Search capability have been infiltrated with some kind of malware. Specifically, the home page is sometimes changed and the Google search gets re-routed. I would appreciate any assistance in identifying the harmful item(s) as well as in ridding the computer of such items.

I ran the Panda online scan and it has identified a number of things. The log report follows:

Incident Status Location

Adware:adware/thespyguard Not disinfected c:\windows\system32\shellgui32.dll
Adware:adware/admess Not disinfected c:\windows\system32\tcpservice2.exe
Adware:adware/topspyware Not disinfected c:\windows\system32\txfdb32.dll
Adware:adware/btgrab Not disinfected c:\windows\BTGrab.dll
Adware:adware/transponder Not disinfected c:\windows\dlmax.dll
Spyware:spyware/betterinet Not disinfected c:\windows\susp.exe
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Dummy.class-5f8e179f-42f90fe5.class
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-2a880e3-28be3a9a.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-3bac9472-5b989350.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-42c10434-79d976c3.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-4630bc5-2c77895a.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-4966bd13-5381ae97.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-5000a103-70c58001.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-684ecb1c-47bf5918.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-19e7a114-3a4455d3.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-289411a6-413430f4.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-2fa0daf-4ae8e1a8.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-32e447f4-550635dc.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-5075da91-46890e67.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-51ba0579-722c24d6.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-522ce96a-75e71ce7.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-853957b-3b921c8d.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-8f71a21-49f49211.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive1213.jar-752c5747-221d2b55.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive1213.jar-dac4642-33208bf4.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count3.jar-2a1f473-5e9f605d.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv537.jar-69d0c3ee-5c47791e.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv537.jar-69d0c3ee-5c47791e.zip[Matrix.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv79.jar-277f5f16-272796be.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv79.jar-277f5f16-272796be.zip[Matrix.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\arr3.jar-44f46a26-5c94216f.zip[Gummy.class]
Virus:Trj/ClassLoader.E Disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-523da84a-12139981.zip[SuperMSClassLoader.class]
Virus:Trj/ClassLoader.E Disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-523da84a-12139981.zip[NewURLClassLoader.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-7e09d0a6-2a8d8764.zip[NewSecurityClassLoader.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-7e09d0a6-2a8d8764.zip[NewURLClassLoader.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv493.jar-1661bf12-54db33af.zip[Dummy.class]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Janet Galley\Cookies\janet galley@tribalfusion[2].txt
Hacktool:Exploit/iFrame Not disinfected Personal Folders\Inbox\Mail Delivery (failure dgalley@cansling.com)
Virus:Trj/dmRandom.FE Disinfected C:\WINDOWS\system32\kdrkd.exe
As well, I ran the Hijackthis program - it will follow in the next post.

Thanks so much.
 
Malware Home Page and Search

Here is part of the Hijackthis Logfile for my problem, identified in an earlier post.

Logfile of HijackThis v1.99.1
Scan saved at 7:43:34 AM, on 1/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Hijackthis\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
 
Malware Home Page and Search

The final segment of the Hijackthis log follows:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.theweathernetwork.com/weather/cities/can/Pages/CAON0441.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://gate.temple.edu:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [LDM] \Program\
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AOL Instant Messenger (TM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1129593458625
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136331878136
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15016/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5EA562C8-B315-4149-B90C-1CD5F9CA545B}: NameServer = 85.255.116.110,85.255.112.113
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.110 85.255.112.113
O17 - HKLM\System\CS1\Services\Tcpip\..\{5EA562C8-B315-4149-B90C-1CD5F9CA545B}: NameServer = 85.255.116.110,85.255.112.113
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.110 85.255.112.113
O18 - Protocol: bw+0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {8896653E-DED5-4411-8A34-1DEBC8D65B0F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks so much.
 
Hello dongalley,

Welcome to Safer Networking Forums :)

I have merged the 3 threads you started to this one. In future replies, please use the Post Reply button, rather than start a new thread each time. Thanks.

Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O17 - HKLM\System\CCS\Services\Tcpip\..\{5EA562C8-B315-4149-B90C-1CD5F9CA545B}: NameServer = 85.255.116.110,85.255.112.113
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.110 85.255.112.113
O17 - HKLM\System\CS1\Services\Tcpip\..\{5EA562C8-B315-4149-B90C-1CD5F9CA545B}: NameServer = 85.255.116.110,85.255.112.113
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.110 85.255.112.113

If you do not use Logitech Desktop Messenger, then check the following, as well as all those 018 entries :

O4 - HKCU\..\Run: [LDM] \Program\
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

Close all browsers and other windows except for HijackThis!, and click "Fix Checked".

If you checked all the Logitech entries, then delete the following folder in bold:

C:\Program Files\Logitech\Desktop Messenger

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Click Start>Run> Type in (or copy and paste) ipconfig /flushdns and hit enter. You'll get a confirmation that the flush was successful.

FOR CONNECTION PROBLEMS :
Click on Start, Control Panel, select the Network and Internet Connections category or double click on Network Connections, depending on which View you are using. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item. Write down the settings in case you should need to change them back. Select the radio dial that says Obtain DNS servers automatically.
Press OK twice to get out of the properties screen and reboot if it asks. If it does not prompt you to reboot go ahead and reboot manually.

Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.

Thanks,
tea
 
Seems to be Fixed

Thanks Tea.

I did everything you suggested and at least for the moment, things look good. Interestingly, I've been having trouble with both a Logitech wireless Mouse and a wireless Keyboard for a couple of weeks. This coincides with the redirect problem you are trying to help me fix. It never occurred to me the two issues might be connected. However, your fix suggested deleting the Logitech Desktop Manager (which I've now done).

The logs you've requested are below.

Thanks again for all the wonderful help.

Fixwareout
Last edited 12/06/2006
Post this report in the forums please
...
Prerun check
[HKEY_LOCAL_MACHINE\\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"system"=""

...
...
Reg Entries that were deleted
...

Random Runs removed from HKLM
...
...

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names...

»»»»»
Search five digit cs, dm kd and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.
...
Postrun check
[HKEY_LOCAL_MACHINE\\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"system"=""

...
Logfile of HijackThis v1.99.1
Scan saved at 11:48:37 AM, on 1/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Hijackthis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://gate.temple.edu:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AOL Instant Messenger (TM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1129593458625
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136331878136
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15016/CTPID.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 
Hello,

How is it running now? Your log looks clean, but I'd like to run an online scan to be sure, please. :)

Please go here to run Panda's ActiveScan. http://www.pandasoftware.com/products/activescan.htm
Once you are on the Panda site click the Scan your PC button

A new window will open...click the Check Now button.
Enter your State/Providence
Enter your E-mail address and click send.
Select either Home user or Company.

Click the big Scan Now button

* If it wants to install an ActiveX component allow it
* It will start downloading the files it requires for the scan (Note: It may take a few minutes)

When the download is complete, click on My Computer to start the scan.

When the scan completes, if anything malicious is detected, click the See Report button, then Save report and save it to a convenient location (activescan.txt to desktop).

Please post the contents of the ActiveScan report in your reply.

Thanks,
tea
 
Malware

Tea.

Thanks for the help.

The last Panda scan report is below. I just ran it.

Incident Status Location

Adware:adware/thespyguard Not disinfected c:\windows\system32\shellgui32.dll
Adware:adware/admess Not disinfected c:\windows\system32\tcpservice2.exe
Adware:adware/topspyware Not disinfected c:\windows\system32\txfdb32.dll
Adware:adware/btgrab Not disinfected c:\windows\BTGrab.dll
Adware:adware/transponder Not disinfected c:\windows\dlmax.dll
Spyware:spyware/betterinet Not disinfected c:\windows\susp.exe
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Dummy.class-5f8e179f-42f90fe5.class
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-2a880e3-28be3a9a.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-3bac9472-5b989350.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-42c10434-79d976c3.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-4630bc5-2c77895a.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-4966bd13-5381ae97.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-5000a103-70c58001.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-684ecb1c-47bf5918.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-19e7a114-3a4455d3.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-289411a6-413430f4.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-2fa0daf-4ae8e1a8.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-32e447f4-550635dc.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-5075da91-46890e67.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-51ba0579-722c24d6.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-522ce96a-75e71ce7.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-853957b-3b921c8d.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-8f71a21-49f49211.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive1213.jar-752c5747-221d2b55.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive1213.jar-dac4642-33208bf4.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count3.jar-2a1f473-5e9f605d.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv537.jar-69d0c3ee-5c47791e.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv537.jar-69d0c3ee-5c47791e.zip[Matrix.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv79.jar-277f5f16-272796be.zip[Dummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Don Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv79.jar-277f5f16-272796be.zip[Matrix.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\arr3.jar-44f46a26-5c94216f.zip[Gummy.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-7e09d0a6-2a8d8764.zip[NewSecurityClassLoader.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-7e09d0a6-2a8d8764.zip[NewURLClassLoader.class]
Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Janet Galley\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv493.jar-1661bf12-54db33af.zip[Dummy.class]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Janet Galley\Cookies\janet galley@2o7[1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Janet Galley\Cookies\janet galley@ads.pointroll[1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Janet Galley\Cookies\janet galley@atwola[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Janet Galley\Cookies\janet galley@overture[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Janet Galley\Cookies\janet galley@perf.overture[1].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Janet Galley\Cookies\janet galley@server.iad.liveperson[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Janet Galley\Cookies\janet galley@tribalfusion[2].txt

Thanks again.

Don
 
Hi Don,

Thanks for that. :) Panda doesn't clean, unless it's a virus, so let's go to the Dr. and see what he has to say.:laugh:

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
    check.gif
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    move.gif

    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously, along with a new HijackThis log in your next reply.

Thanks,
tea
 
:scratch:

This topic is closed due to lack of a response.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original topic starter.
 
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