Security warning: your computer may be infected with harmful or unwanted software!

A

anastasoula

New member
I am sorry I took long to reply to my previous post here :
http://forums.spybot.info/showthread.php?p=169340#post169340
and my thread was closed.

I did what Shaba advised me to do and here is the log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:00:40, on 10/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\owner\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F3 - REG:win.ini: run="C:\WINDOWS\system32\winupdate.exe"
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: wincqt32 - wincqt32.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

--
End of file - 6856 bytes

Many Thanks for your help!!!
 
Hi anastasoula

1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here

Post:

- a fresh HijackThis log
- combofix report
 
ok did what you told me in terms of combofix, this is the log:

ComboFix 08-03-10.1 - owner 2008-03-11 20:22:26.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.563 [GMT 0:00]
Running from: C:\Documents and Settings\owner\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\drvkuwr.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\ntload


((((((((((((((((((((((((( Files Created from 2008-02-11 to 2008-03-11 )))))))))))))))))))))))))))))))
.

2008-03-02 19:24 . 2005-05-27 09:23 2,180,096 -ra------ C:\WINDOWS\system32\drivers\lvsvf2.sys
2008-03-02 19:22 . 2008-03-02 19:22 <DIR> d-------- C:\Program Files\Common Files\FotoWire
2008-03-02 19:22 . 2008-03-02 19:22 <DIR> d-------- C:\Documents and Settings\owner\Application Data\FotoWire
2008-03-02 19:21 . 2005-07-19 17:31 53,248 -ra------ C:\WINDOWS\system32\InstMed.exe
2008-03-02 19:20 . 2008-03-02 19:22 <DIR> d-------- C:\Program Files\Logitech
2008-03-02 19:20 . 2008-03-02 19:20 <DIR> d-------- C:\Program Files\Common Files\Logitech

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-10 08:00 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
2008-03-02 19:20 81,920 ------r C:\WINDOWS\bwUnin-6.1.4.68-8876480L.exe
2008-03-02 19:20 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-03-02 19:18 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-02-10 21:00 --------- d-----w C:\Documents and Settings\owner\Application Data\Ahead
2008-02-10 20:56 --------- d-----w C:\Documents and Settings\owner\Application Data\vlc
2008-02-10 20:52 --------- d-----w C:\Program Files\VideoLAN
2008-02-02 09:50 --------- d-----w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-02-02 09:49 --------- d-----w C:\Program Files\Lavasoft
2008-02-02 09:49 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-02-02 09:45 --------- d-----w C:\Documents and Settings\owner\Application Data\mIRC
2008-02-02 09:33 --------- d-----w C:\Documents and Settings\owner\Application Data\AVG7
2008-02-02 00:07 --------- d-----w C:\Program Files\Setup Files
2008-02-02 00:06 --------- d-----w C:\Documents and Settings\owner\Application Data\LimeWire
2008-02-02 00:04 --------- d-----w C:\Documents and Settings\owner\Application Data\uTorrent
2008-01-31 21:33 --------- d-----w C:\Program Files\Veoh Networks
2008-01-31 21:15 --------- dcsh--w C:\Program Files\Common Files\WindowsLiveInstaller
2008-01-31 21:15 --------- d-----w C:\Program Files\Windows Live
2008-01-31 21:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\WLInstaller
2008-01-22 20:06 --------- d-----w C:\Documents and Settings\owner\Application Data\Media Player Classic
2008-01-17 08:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\AVG7
2008-01-12 15:14 --------- d-----w C:\Program Files\LimeWire
2008-01-12 00:00 --------- d-----w C:\Program Files\Java
2008-01-11 23:59 --------- d-----w C:\Program Files\Common Files\Java
2008-01-11 23:53 --------- d-----w C:\Program Files\Picasa2
2008-01-11 23:10 --------- d-----w C:\Program Files\Google
2007-12-27 21:11 27,262,976 ----a-w C:\VIRTPART.DAT
2007-12-19 18:24 558,142 ----a-w C:\WINDOWS\java\Packages\4JH7V9F3.ZIP
2007-12-19 18:24 155,995 ----a-w C:\WINDOWS\java\Packages\SZ57NRZJ.ZIP
2007-12-14 11:32 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:56 15360]
"LightScribe Control Panel"="C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-07-18 17:55 451872]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-06-01 10:21 153136]
"Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [2007-10-23 21:18 443968]
"LogitechSoftwareUpdate"="C:\Program Files\Logitech\Video\ManifestEngine.exe" [2005-06-08 14:44 196608]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2006-08-15 23:39 98304]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2006-08-15 23:41 114688]
"Persistence"="C:\WINDOWS\System32\igfxpers.exe" [2006-08-15 23:38 94208]
"SkyTel"="SkyTel.EXE" [2006-05-16 08:00 2879488 C:\WINDOWS\SkyTel.exe]
"RTHDCPL"="RTHDCPL.EXE" [2006-12-18 08:00 16062464 C:\WINDOWS\RTHDCPL.exe]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 15:57 153136]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" [2008-01-07 22:06 579072]
"AVG7_EMC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" [2008-01-07 22:06 406528]
"GhostStartTrayApp"="C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe" [2003-12-17 15:51 94208]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-01-09 00:26 185896]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"LVCOMSX"="C:\WINDOWS\system32\LVCOMSX.EXE" [2005-07-19 17:32 221184]
"LogitechVideoRepair"="C:\Program Files\Logitech\Video\ISStart.exe" [2005-06-08 15:24 458752]
"LogitechVideoTray"="C:\Program Files\Logitech\Video\LogiTray.exe" [2005-06-08 15:14 217088]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-04 00:56 15360]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe" [2008-01-07 22:06 219136]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe [2008-01-07 22:02:42 82026]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 04:44:06 29696]
Logitech Desktop Messenger.lnk - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe [2008-03-02 19:20:10 450560]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\wincqt32]
wincqt32.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe"=
"C:\\Program Files\\uTorrent\\utorrent.exe"=
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"=
"C:\\WINDOWS\\system32\\winver.exe"=
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\backWeb-8876480.exe"=

R1 GhPciScan;GhostPciScanner;C:\Program Files\Symantec\Norton Ghost 2003\ghpciscan.sys [2003-12-17 15:41]
R3 AtcL001;NDIS Miniport Driver for Attansic L1 Gigabit Ethernet Controller;C:\WINDOWS\system32\DRIVERS\atl01_xp.sys [2006-10-31 19:10]


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"C:\Program Files\Common Files\LightScribe\LSRunOnce.exe"
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-11 20:24:46
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
.
**************************************************************************
.
Completion time: 2008-03-11 20:25:47 - machine was rebooted
ComboFix-quarantined-files.txt 2008-03-11 20:25:45


and also did the hijack scan again and here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:27:23, on 11/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\owner\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: wincqt32 - wincqt32.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

--
End of file - 7155 bytes


thank you ever so much Shaba!!
 
Hi

Open HijackThis, click do a system scan only and checkmark this:

O20 - Winlogon Notify: wincqt32 - wincqt32.dll (file missing)

Close all windows including browser and press fix checked.

Reboot.

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    o Scan using the following Anti-Virus database:

    + Extended (If available otherwise Standard)

    o Scan Options:

    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Note: This scanner will work with Internet Explorer Only!

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report
 
hello

I did the kaspersky and here is the report:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, March 12, 2008 8:23:54 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 12/03/2008
Kaspersky Anti-Virus database records: 626007
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 120223
Number of viruses found: 2
Number of infected objects: 10
Number of suspicious objects: 0
Duration of the scan process: 01:27:12

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\Anastasia-T\Application Data\AVG7\Log\emc.log Object is locked skipped
C:\Documents and Settings\Anastasia-T\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\cert8.db Object is locked skipped
C:\Documents and Settings\Anastasia-T\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\history.dat Object is locked skipped
C:\Documents and Settings\Anastasia-T\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\key3.db Object is locked skipped
C:\Documents and Settings\Anastasia-T\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\parent.lock Object is locked skipped
C:\Documents and Settings\Anastasia-T\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Anastasia-T\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Anastasia-T\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Ahead\Nero Home\bl.db Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Ahead\Nero Home\is2.db Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Identities\{DC3AD233-8716-4F49-9361-56FC30F41558}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Identities\{DC3AD233-8716-4F49-9361-56FC30F41558}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Messenger\owner\SharingMetadata\Logs\Dfsr00005.log Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Messenger\owner\SharingMetadata\pending.dat Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Messenger\owner\SharingMetadata\Working\database_E28_A0B4_28A0_9BE9\dfsr.db Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Messenger\\SharingMetadata\Working\database_E28_A0B4_28A0_9BE9\fsr.log Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Messenger\\SharingMetadata\Working\database_E28_A0B4_28A0_9BE9\fsrtmp.log Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Messenger\\SharingMetadata\Working\database_E28_A0B4_28A0_9BE9\tmp.edb Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Windows Live Contacts\\real\members.stg Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Microsoft\Windows Live Contacts\\shadow\members.stg Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Application Data\Mozilla\Firefox\Profiles\rht4pakv.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Temp\~DF11C1.tmp Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Temp\~DF11CE.tmp Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Temp\~DF1B8E.tmp Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Temp\~DF1B9C.tmp Object is locked skipped
C:\Documents and Settings\Anastasia-T\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Anastasia-T\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Anastasia-T\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Setup Files\mirc631.exe/stream/data0001/stream/data0014 Infected: not-a-virus:Client-IRC.Win32.mIRC.631 skipped
C:\Program Files\Setup Files\mirc631.exe/stream/data0001/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.631 skipped
C:\Program Files\Setup Files\mirc631.exe/stream/data0001 Infected: not-a-virus:Client-IRC.Win32.mIRC.631 skipped
C:\Program Files\Setup Files\mirc631.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.631 skipped
C:\Program Files\Setup Files\mirc631.exe NSIS: infected - 4 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{B2BC5FBE-3FA1-4687-A600-433DCCEAB37E}\RP35\A0004848.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.631 skipped
C:\System Volume Information\_restore{B2BC5FBE-3FA1-4687-A600-433DCCEAB37E}\RP63\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
E:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
E:\System Volume Information\_restore{B2BC5FBE-3FA1-4687-A600-433DCCEAB37E}\RP41\A0004915.exe/stream/data0006 Infected: not-a-virus:Client-IRC.Win32.mIRC.62 skipped
E:\System Volume Information\_restore{B2BC5FBE-3FA1-4687-A600-433DCCEAB37E}\RP41\A0004915.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.62 skipped
E:\System Volume Information\_restore{B2BC5FBE-3FA1-4687-A600-433DCCEAB37E}\RP41\A0004915.exe NSIS: infected - 2 skipped
E:\System Volume Information\_restore{B2BC5FBE-3FA1-4687-A600-433DCCEAB37E}\RP41\A0004919.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.62 skipped
E:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\browser.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\cmdevtgprov.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\evtgprov.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\helpctr.exe Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
E:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped

Scan process completed.
 
and here is a fresh highjack this report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:25:01, on 12/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Anastasia-T\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

--
End of file - 7404 bytes


Thanking you in anticipation, Shaba..
 
Hi

Logs look good.

All viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?
 
Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo
2) Online Armor
3) Sunbelt/Kerio
4) Agnitum
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 5 and save it to your desktop.
  • Scroll down to where it saysThe Java SE Runtime Environment (JRE) allows end-users to run Java applications..
  • Click the Download button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u5-windows-i586-p.exe to install the newest version.

Next we remove all used tools.

Please download OTMoveIt2 and save it to desktop.
  • Double-click OTMoveIt2.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for Spybot S & D

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
• I downloaded the Zone Alarm Free version of the firewall, I unchecked the Spy Blocker as you specified, and then the configuration system asked me about my computer knowledge and then after a scan and reboot, it had automatically detected my network settings, and showed me a brief video about how to use the zone alarm Network Wizard, Firewall Alerts and Programme Control. I had to go and tick Mozilla Firefox as safe because it would only allow me to use Internet Explorer only in the beginning after the restart.

I downloaded the Java 6 Update 5, from a Windows Online Installation option. The Zone Alarm kept blocking it but I pressed ‘Allow’ and then ‘Remember this setting’.

I realised that I made a mistake and downloaded the Online Installation when you said the offline, but I only saw it after. And also, I also realise now, I made a mistake that I didn’t scroll down to where is said ‘The Java SE Runtime Environment (JRE) allows end-users to run Java applications..’ but I pressed the first download where it said ‘JDK 6 Update 5
The Java SE Development Kit (JDK) includes the Java Runtime Environment (JRE) and command-line development tools that are useful for developing applets and applications.’

Now I have downloaded it but not installed it , and because I am confused and I don’t know what to do now, I will cancel the installation. I canceled the installation but even though, a window popped up saying that Java ™ SE Development Kit 6 Update 5 Successfully Installed. And then Zone Alarm pops a window about a New Program so I press ‘Allow.’

Then a window pops up for me to register my Java Development Kit (JDK) and I don’t know what this is so I leave it. (By now I am too confused about the Java situation so I will leave it right here so you can give me further instructions about what to do now.)

jdk-6u5-windows-i586-p-iftw.exe, this is the name of the file on my desktop, which I downloaded and installed.
When I look at the control panel , the related names I found were:
- Java DB 10.3.1.4
- Java ™ 6 Update 3
- Java ™ SE Development Kit 6 Update 5
- Runtime 8.0 Libraries

• In terms of System Restore, should I restore it to a point, like now, when I now I am ‘clean’ , like you said?

• I don’t usually use Internet Explorer, I usually use Firefox, I prefer it (would you advise against it?)…But should I make Internet Explorer safer with the instructions you gave me, anyway?

• I updated my anti-virus (AVG-Free Edition) but it is also setup to update me a few times a week anyway.

• In terms of windows update, it is a bit annoying, especially when it tells you that your copy is not genuine and then disables the windows media player etc…(what should I do about that? I certainly cant install the updates all the time)

• In terms of Spybot and SPyware Blaster, I just wanted to ask you…when I was facing these problems I downloaded Ad-aware 2007 and attached to it came an Ad-Watch 2007. That’s because I remember a friend telling me it was good. Do you recommend that I remove it? And should I download both Spybot and Spyware Blaster?

I am stopping here for now.
I feel a headache coming on :)
 
Hi

Java update: I recommend that you uninstall these:

- Java ™ 6 Update 3
- Java ™ SE Development Kit 6 Update 5

And then download The Java SE Runtime Environment (JRE) update 5.

- System restore: No. You should disable and enable it and then create a restore point as advised in tutorial to which I linked.

- IE: Well in the end, it's up to you :)

- AV: Ok.

- Windows update: Is your copy of windows genuine?

- Spybot etc.: I personally found that Ad-aware 2007 is pretty heavy use but your decision, once again :)

You can anyway install at least spywareblaster.

- ZoneAlarm: Impossible to say without further details.
 
ok so i will uninstall the adaware and install the ones you suggested.

also i will do the java uninstalls and install

windows not genuine and once i downloaded one of these automatic updates and it created a lot of problems with windows media etc...it wouldnt let me use anything..

zone alarm is OK now, it has started remembering the settings now so i dont have to do it all the time..
 
Hi

"windows not genuine and once i downloaded one of these automatic updates and it created a lot of problems with windows media etc...it wouldnt let me use anything.."

Sorry but then I can't help you any further.
 
i am trying to see old videos i recorded from my old logitech camera and had written on a CD.
now nothing seems to be playing them, no video player
and the new logitech camera i have seem to think they are corrupt when i am trying to play them.
do you know anything about that?
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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