Having trouble with a bug and perhaps making the problem worse.
Windows XP boots up without a start bar
SpyBot S&D reports several alerts: SmitFraud, Virtumonde, with advice to get help removing.
I get an error message saying that AntiVir can't be started, yet AntiVir opens a dialog alerting an infection TR/drop.agent.dgo.188 in the file c:\windows\system32\jkklh.exe and c:\windows\system32\jkklh.dll
Windows defender never did start and I believe HijackThis is corrupted as there is a duplicate file named HiJackThis .exe
Also references to hggghig - C:\WINDOWS\SYSTEM32\hggghig.dll
Logfile of HijackThis v1.99.1
Scan saved at 12:08:58 PM, on 1/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\imapi.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\avscan.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Defender\MSASCui .exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt .exe
C:\Program Files\Hijack This\HijackThis.exe
C:\Program Files\Hijack This\HijackThis .exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.new.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pv
er={SUB_PVER}&ar=home
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F3 - REG:win.ini: load=C:\WINDOWS\system32\jkklj.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.new.rr.com"); (C:\Documents and Settings\Mark\Application Data\Mozilla\Profiles\default\trlwcpsv.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Mark\Application Data\Mozilla\Profiles\default\trlwcpsv.slt\prefs.js)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3B556978-10EB-4F71-A61E-A736354D1269} - C:\WINDOWS\system32\hggghig.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {881E8AAE-D26B-4EDA-AF9F-00213910E63B} - C:\WINDOWS\system32\jkklj.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [WheelMouse] C:\Program Files\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Jet Detection] d:\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Program Files\Hijack This\HijackThis.exe /startupscan
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk.disabled
O8 - Extra context menu item: Append to existing PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O15 - Trusted Zone: http://safety.live.com
O15 - Trusted Zone: http://support.microsoft.com
O15 - Trusted Zone: http://windowsupdate.microsoft.com
O15 - Trusted Zone: http://www.microsoft.com
O15 - Trusted Zone: *.microsoft.com
O15 - Trusted Zone: http://www.new.rr.com
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.4.1_02) -
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Plug-in 1.4.1_02) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = new.rr.com
O17 - HKLM\Software\..\Telephony: DomainName = new.rr.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = new.rr.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = new.rr.com
O20 - Winlogon Notify: hggghig - C:\WINDOWS\SYSTEM32\hggghig.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
Sure would appreciate some assistance. The ships taking on water and she's sinking fast.
Thanks
Mark
Windows XP boots up without a start bar
SpyBot S&D reports several alerts: SmitFraud, Virtumonde, with advice to get help removing.
I get an error message saying that AntiVir can't be started, yet AntiVir opens a dialog alerting an infection TR/drop.agent.dgo.188 in the file c:\windows\system32\jkklh.exe and c:\windows\system32\jkklh.dll
Windows defender never did start and I believe HijackThis is corrupted as there is a duplicate file named HiJackThis .exe
Also references to hggghig - C:\WINDOWS\SYSTEM32\hggghig.dll
Logfile of HijackThis v1.99.1
Scan saved at 12:08:58 PM, on 1/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\imapi.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\avscan.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Defender\MSASCui .exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt .exe
C:\Program Files\Hijack This\HijackThis.exe
C:\Program Files\Hijack This\HijackThis .exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.new.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pv
er={SUB_PVER}&ar=home
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F3 - REG:win.ini: load=C:\WINDOWS\system32\jkklj.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.new.rr.com"); (C:\Documents and Settings\Mark\Application Data\Mozilla\Profiles\default\trlwcpsv.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Mark\Application Data\Mozilla\Profiles\default\trlwcpsv.slt\prefs.js)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3B556978-10EB-4F71-A61E-A736354D1269} - C:\WINDOWS\system32\hggghig.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {881E8AAE-D26B-4EDA-AF9F-00213910E63B} - C:\WINDOWS\system32\jkklj.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [WheelMouse] C:\Program Files\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Jet Detection] d:\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Program Files\Hijack This\HijackThis.exe /startupscan
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk.disabled
O8 - Extra context menu item: Append to existing PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Adobe\CS2\Acrobat 8\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O15 - Trusted Zone: http://safety.live.com
O15 - Trusted Zone: http://support.microsoft.com
O15 - Trusted Zone: http://windowsupdate.microsoft.com
O15 - Trusted Zone: http://www.microsoft.com
O15 - Trusted Zone: *.microsoft.com
O15 - Trusted Zone: http://www.new.rr.com
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.4.1_02) -
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Plug-in 1.4.1_02) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = new.rr.com
O17 - HKLM\Software\..\Telephony: DomainName = new.rr.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = new.rr.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = new.rr.com
O20 - Winlogon Notify: hggghig - C:\WINDOWS\SYSTEM32\hggghig.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
Sure would appreciate some assistance. The ships taking on water and she's sinking fast.
Thanks
Mark