Hello,
I can really use some help with my daughter's computer. About a week ago she told me that something was wrong. Slow performance and hijacked browser. I tried to run Norton 2006 which was currently installed and automatically updating, but I found that it was no longer on the toolbar. Norton would not open from the exe file, or reload.
Spybot S&D finds 2 problems; Smitfraud-C.toolbar888 and Win32 ConHook.ah
It sais they were removed, but on reboot they come back.
Xoft spy finds 1 problem; Vundo Trojan Registry Ktrojan
Ad-Aware SE finds no problem
AVG anti-spyware finds 7 problems; Downloader.ConHook, Downloader.ConHook.ah, Trojan.Small, Trojan.Agent.agv, Downloader.Agent.awf, Trojan.BHO.g, hacker.agent.jh
Logfile of HijackThis v1.99.1
Scan saved at 8:22:26 PM, on 5/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft Office\Office\Osa.exe
C:\WinZip\Wzqkpick.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\whits\Desktop\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.reobg.com
O2 - BHO: SDWin32 Class - {0656E900-1651-4422-BDD4-E4C0BB0DFE35} - C:\WINDOWS\System32\qwxtu.dll (file missing)
O2 - BHO: (no name) - {2BDCDDC8-013B-28CF-2902-3CB60E38F2CC} - C:\WINDOWS\System32\aidf.dll (file missing)
O2 - BHO: (no name) - {4A34A739-2BCD-5669-8FE8-42D1E816C0CE} - C:\WINDOWS\System32\cuidihu.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SDWin32 Class - {5CA55405-4279-44CE-BF6F-ECE05110892F} - C:\WINDOWS\System32\dwcqn.dll (file missing)
O2 - BHO: (no name) - {c5d84d76-0969-40ea-a2c0-c562019b15ce} - C:\WINDOWS\system32\setapi.dll
O2 - BHO: (no name) - {DC140653-89A7-A103-B4BB-E74BC1465AC6} - C:\WINDOWS\System32\defyrdj.dll (file missing)
O2 - BHO: (no name) - {E2EE5C44-C66D-499d-BEAE-A2A79189A63A} - C:\WINDOWS\system32\tmp2.tmp.dll (file missing)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ttupt] C:\WINDOWS\ttupt.exe
O4 - HKLM\..\Run: [dnam] C:\WINDOWS\system32\d140113.a.Stub.EXE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Lett] "C:\WINDOWS\PPPATC~1\dvdplay.exe" -vt ndrv
O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\WINZIP\wzqkpick.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Restart.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: setapi - C:\WINDOWS\SYSTEM32\setapi.dll
O20 - Winlogon Notify: umprop - umprop.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WUSB54GCSVC - Unknown owner - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe" "WUSB54GC.exe (file missing)
I can really use some help with my daughter's computer. About a week ago she told me that something was wrong. Slow performance and hijacked browser. I tried to run Norton 2006 which was currently installed and automatically updating, but I found that it was no longer on the toolbar. Norton would not open from the exe file, or reload.
Spybot S&D finds 2 problems; Smitfraud-C.toolbar888 and Win32 ConHook.ah
It sais they were removed, but on reboot they come back.
Xoft spy finds 1 problem; Vundo Trojan Registry Ktrojan
Ad-Aware SE finds no problem
AVG anti-spyware finds 7 problems; Downloader.ConHook, Downloader.ConHook.ah, Trojan.Small, Trojan.Agent.agv, Downloader.Agent.awf, Trojan.BHO.g, hacker.agent.jh
Logfile of HijackThis v1.99.1
Scan saved at 8:22:26 PM, on 5/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft Office\Office\Osa.exe
C:\WinZip\Wzqkpick.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\whits\Desktop\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.reobg.com
O2 - BHO: SDWin32 Class - {0656E900-1651-4422-BDD4-E4C0BB0DFE35} - C:\WINDOWS\System32\qwxtu.dll (file missing)
O2 - BHO: (no name) - {2BDCDDC8-013B-28CF-2902-3CB60E38F2CC} - C:\WINDOWS\System32\aidf.dll (file missing)
O2 - BHO: (no name) - {4A34A739-2BCD-5669-8FE8-42D1E816C0CE} - C:\WINDOWS\System32\cuidihu.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SDWin32 Class - {5CA55405-4279-44CE-BF6F-ECE05110892F} - C:\WINDOWS\System32\dwcqn.dll (file missing)
O2 - BHO: (no name) - {c5d84d76-0969-40ea-a2c0-c562019b15ce} - C:\WINDOWS\system32\setapi.dll
O2 - BHO: (no name) - {DC140653-89A7-A103-B4BB-E74BC1465AC6} - C:\WINDOWS\System32\defyrdj.dll (file missing)
O2 - BHO: (no name) - {E2EE5C44-C66D-499d-BEAE-A2A79189A63A} - C:\WINDOWS\system32\tmp2.tmp.dll (file missing)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ttupt] C:\WINDOWS\ttupt.exe
O4 - HKLM\..\Run: [dnam] C:\WINDOWS\system32\d140113.a.Stub.EXE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Lett] "C:\WINDOWS\PPPATC~1\dvdplay.exe" -vt ndrv
O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\WINZIP\wzqkpick.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Restart.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: setapi - C:\WINDOWS\SYSTEM32\setapi.dll
O20 - Winlogon Notify: umprop - umprop.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WUSB54GCSVC - Unknown owner - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe" "WUSB54GC.exe (file missing)