SmitFraud infection (possible others)

[Juliet]

Still need help?

 

[Gary62]

Sorry about the delay. I wanted to give my sister in law some time to use her computer. Apparently so far she has not found any issues with the computer. I told her that unless I heard from her by Friday, I will assume that everything is running as intended without any malware issues.

Can you tell me what items I should go ahead and delete and/or uninstall from the computer at this point? Thank you.

 

[Juliet]

DelFix

• Please download DelFix or from Here and save the file to your Desktop.
• Double-click DelFix.exe to run the programme.
• Place a checkmark next to the following items:
• Activate UAC
• Remove disinfection tools
• Click the Run button.
• -- This will remove the specialized tools we used to disinfect your system.
  Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).

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[Gary62]

My sister in law indicated that she has had no problems for over a week.

I have followed your instructions and deleted all the disinfecting tools / programs / log files.

Thank you again so much for your help.

 

[Juliet]

My sister in law indicated that she has had no problems for over a week.

I have followed your instructions and deleted all the disinfecting tools / programs / log files.

Thank you again so much for your help.

Your welcome, we're glad to help.

• Answers to common security questions - Best Practices by quietman7, MVP
• How Malware Spreads - How did I get infected? by quietman7, MVP
• Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams, MVP
• How to Prevent Malware by miekiemoes, MVP
• How to backup and restore your data using Cobian Backup by YourHighness
• Slow Computer/browser? It May Not Be Malware by quietman7, MVP

• AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
• 
  CryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), helping prevent the execution of malware.
• 
  Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
• 
  Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
• 
  NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
• Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
• 
  Secunia PSI will scan your computer for vulnerable software that is outdated, and automatically find the latest update for you.
• 
  SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
• 
  Unchecky automatically removes checkmarks for bunlded software in programme installers; helping you avoid adware and PUPs.
• 
  Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.
  

 

[Juliet]

Glad we could help.

Since this issue appears resolved ... this Topic is closed.