some viruses make my laptop run slower

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
Did it give some error message?

You might want to disconnect from internet and disable KIS and try again.
 
hi shaba,
yeah error message is windows update has been partically updated..
KIS??

here's my mban log

Malwarebytes' Anti-Malware 1.24
Database version: 1018
Windows 5.1.2600 Service Pack 2

10:27:19 PM 8/3/2008
mbam-log-8-3-2008 (22-27-10)2.txt

Scan type: Full Scan (C:\|)
Objects scanned: 108681
Time elapsed: 50 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 9
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\ugac (Rogue.PCSecureSystem) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Purchased Products (Rogue.Multiple) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WinSpyControl (Rogue.WinSpyControl) -> No action taken.
C:\WinSpyControl\AVQuar (Rogue.WinSpyControl) -> No action taken.
C:\Documents and Settings\All Users\Application Data\ConfidentUser (Rogue.ConfidentUser) -> No action taken.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data (Rogue.ConfidentUser) -> No action taken.
C:\Program Files\Common Files\ConfidentUser (Rogue.ConfidentUser) -> No action taken.
C:\Documents and Settings\RiO\Application Data\WinSpyControl (Rogue.WinSpyControl) -> No action taken.
C:\Documents and Settings\RiO\Application Data\WinSpyControl\Logs (Rogue.WinSpyControl) -> No action taken.
C:\Documents and Settings\RiO\Application Data\ConfidentUser (Rogue.ConfidentUser) -> No action taken.
C:\Documents and Settings\RiO\Application Data\ConfidentUser\Logs (Rogue.ConfidentUser) -> No action taken.

Files Infected:
C:\regxpcom.exe (Trojan.FBrowsingAdvisor) -> No action taken.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data\ac (Rogue.ConfidentUser) -> No action taken.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data\em (Rogue.ConfidentUser) -> No action taken.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data\oid (Rogue.ConfidentUser) -> No action taken.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data\user (Rogue.ConfidentUser) -> No action taken.
C:\Documents and Settings\RiO\Application Data\WinSpyControl\PGE.dat (Rogue.WinSpyControl) -> No action taken.
C:\Documents and Settings\RiO\Application Data\WinSpyControl\Logs\threats.log (Rogue.WinSpyControl) -> No action taken.
C:\Documents and Settings\RiO\Application Data\WinSpyControl\Logs\update.log (Rogue.WinSpyControl) -> No action taken.
C:\Documents and Settings\RiO\Application Data\ConfidentUser\Logs\update.log (Rogue.ConfidentUser) -> No action taken.

can i press "Remove selected"?
 
mbam-log-8-3-2008 (22-46-32).txt

Scan type: Full Scan (C:\|)
Objects scanned: 108681
Time elapsed: 50 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 9
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\ugac (Rogue.PCSecureSystem) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Purchased Products (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WinSpyControl (Rogue.WinSpyControl) -> Quarantined and deleted successfully.
C:\WinSpyControl\AVQuar (Rogue.WinSpyControl) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\ConfidentUser (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\ConfidentUser (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
C:\Documents and Settings\RiO\Application Data\WinSpyControl (Rogue.WinSpyControl) -> Quarantined and deleted successfully.
C:\Documents and Settings\RiO\Application Data\WinSpyControl\Logs (Rogue.WinSpyControl) -> Quarantined and deleted successfully.
C:\Documents and Settings\RiO\Application Data\ConfidentUser (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
C:\Documents and Settings\RiO\Application Data\ConfidentUser\Logs (Rogue.ConfidentUser) -> Quarantined and deleted successfully.

Files Infected:
C:\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data\ac (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data\em (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data\oid (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\ConfidentUser\Data\user (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
C:\Documents and Settings\RiO\Application Data\WinSpyControl\PGE.dat (Rogue.WinSpyControl) -> Quarantined and deleted successfully.
C:\Documents and Settings\RiO\Application Data\WinSpyControl\Logs\threats.log (Rogue.WinSpyControl) -> Quarantined and deleted successfully.
C:\Documents and Settings\RiO\Application Data\WinSpyControl\Logs\update.log (Rogue.WinSpyControl) -> Quarantined and deleted successfully.
C:\Documents and Settings\RiO\Application Data\ConfidentUser\Logs\update.log (Rogue.ConfidentUser) -> Quarantined and deleted successfully.
 
That's fine :)

Now try to install SP3 with Kaspersky Internet Security disabled and disconnected from internet.
 
hi shaba,
still failed to install SP3, the error message is "Windows XP has been partially updated and may not work properly"
 
Sorry to hear that.

Anyway, as that is not malware issue anymore, can I redirect you to some windows for that issue?
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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