Spybot could not clean these entries in 11 attempts

H

Happymom

New member
There are four entries that Spybot cannot clean. I ran it as administrator, but it cannot seem to get these. It keeps saying it could not clean these entries in 5, 6, etc. attempts. It asks it will continue to try and asks if I still want to be informed about the results.

Spybot Version - I appear to have version 2.1
I am running Windows 7

I have attached a screenshot that shows theView attachment Spybot screenshot.pdf problem entries.

Can you help? Do you need more info?

thanks,
Mary Ann
 
Hello Happymom,

To request assistance in this forum the FAQ includes guidelines in post #1 and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs so a volunteer analyst may advise when available. :)

Best regards.
 
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