Spybot not responding

R

RVSunseeker

New member
After scanning and display of problems I cannot carry out any function. I get the ' not responding' display. I have removed and re-downloaded the program. I donated $20.00 for nothing? Is there something more I can do?
 
Hello,

Thank you very much for your donation. :)
Please disable all other security programs that you run and close all other programs during the work with Spybot - Search & Destroy.

Also run a scan in safe mode. That should fix it.

It should also help to deactivate the scanning for usage tracks and Cookies.
Please run Spybot-S&D and switch to "Advanced mode" via the menu bar item "Mode". Now select "Settings" --> "File Sets" in the navigation bar on the left. The checkboxes in front of "Usage tracking, Beta.uti, NewTracks.uti and Tracks.uti" have to be unticked if you do not want to find usage tracks anymore. For excluding Cookies from the search deactivate the checkbox in front of Cookies.sbi.

Best regards
Sandra
Team Spybot
 
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