SPYBOT not user friendly

[handlebar]

I've been using SPYBOT for years, but I am losing my confidence in it.
It came on the other night, and said it found 53 things wrong. The little boxes all had green check marks in them; does that mean they were fixed?
If so, why then was the 'fix selected' box active? Not knowing what else to do, I clicked on it, and my computer locked up. I rebooted.
Should I run another scan?
Does the program automatically fix problems when they are found?
Where can I find these features explained?
Gosh, I love technology!
John C

 

[tashi]

Hello handlebar, :welcome:

What is the operating system please.

Also which version of Spybot do you have: https://www.safer-networking.org/private/

Best regards.

 

[handlebar]

Hello handlebar, :welcome:

What is the operating system please.

Also which version of Spybot do you have: https://www.safer-networking.org/private/

Best regards.

I am using Windows XP. The software is called Spybot 2. I paid $99 for it.
Thanks,
John

 

[tashi]

Hello handlebar,

I am using Windows XP. The software is called Spybot 2. I paid $99 for it.
Thanks,
John

$99 for one license? Which edition of Spybot 2x do you have?

Please see our current annual pricing for Home and Professional editions: https://www.safer-networking.org/private/compare/

Best regards.

 

[handlebar]

Hello handlebar,



$99 for one license? Which edition of Spybot 2x do you have?

Please see our current annual pricing for Home and Professional editions: https://www.safer-networking.org/private/compare/

Best regards.

Tashi, If you will tell me where to find out what edition I have, I will try to look it up for you
thanks,
John

 

[tashi]

Hello handlebar,

When you open Spybot Start Center it will show edition in the top left hand corner by the logo, click on that for more details.

Best regards.

 

[tashi]

Hello handlebar,

I know this stuff can be confusing, it might be less so if you open a support ticket so they can assist.

It would be helpful if you provide a link back to this topic so you don't need to repeat everything.

Have a nice weekend!

Best regards.