Spybot Pro Doesn't find or remove annoying HQ-Video-Pro-1.9

[GregoryHowell]

I just purchased the Professional Spybot to get rid of this HQ-Video-Pro-1.9 Malware,Spyware or whatever it is. Can someone tell me how to get Spybot to find this annoying Ad and how to remove it? My Email is Thank you

 

[GregoryHowell]

I just purchased Spybot Professional edition to remove this annoying HQ-Video-Pro-1.9 Adware, Spyware or what ever it is and Spybot doesn't even find it let alone remove it. Please Help! My eMail is Thank you

 

[tashi]

Hello GregoryHowell, :welcome:

For someone to take a look at the system please start a topic in the Malware Removal Forum and a volunteer analyst will advise when available.

First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS and aswMBR logs, which are used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Best regards.