Spybot S&D Pro 2.0 won't update

P

Peior Crustulum

New member
Hi! :)

As a long time user of the free edition I thought "what the heck, why not" when I saw the pre-release offer of 2.0, and bought it :)

I have to say I like it quite a lot, unfortunately I'm having problems with updating the application.

It completes the status check ok, and reports 4 files in need of update and 74 up to date files.
The files NOT up to date are as follows:

AdvWhite.sbs
CLSIDs.sbs
Tracks.sbi
Tracks.uti

When I then click "Update" the "checking for updates" windows opens and lists the four files with a note that the components will automatically be updated (summarized).
the problem is... I get an error message... which is stuck behind that window.
What I see is what you can see in the front.jpg photo that is attached to this post.

I was able to screen capture the error/notification/whatnot window in the background by using alt+tab to preview the window.... unfortunately, the windows 8 alt+tab gui makes the text impossible to read, and the screen capture of the window has a really low resolution :p

Is this a known bug for W8, or something else entirely?
 
Hello,

About the update problem with the include files.

1. Did you really run the Update service elevated?
Did you open the Start Center or the SDUpdate.exe with a rightclick and choose "run as administrator"?

2. Did you only open the updater or click on "Check status"?
Or did you also click on "Update" manually after opening the Updater?

Best regards
Sandra
Team Spybot
 
Thank you for answering :)

Now, to answer your questions :)
I did try running the update service in elevated yes, and I did indeed press the update button after running the check :)

Good to know that it's a known issue, that way I know it's being worked on.
 
spybotsandra said:
Hello,

Which other security software do you have installed?

Best regards
Sandra
Team Spybot
Click to expand...

for me, look here: http://forums.spybot.info/showthread.php?p=432991#post432991

but once again i want to remeber the following, very important:

i now have disabled all other security-software and i also have set up a new virtual-pc, with only spybot 2 installed, in both cases, the connection-error-window is still occuring in Windows 7 SP1 and Windows 8 Pro, if u click "Update" into the Update-Wizzard, but Internet is present!
 
free version of spybot 2

I installed the Spybot 2 free download. It came with a trial license of the professional version, which now expired. When I opened the start center, I could see at the top it said free version. On top, there was a window asking whether I wanted to buy the license. When I click no, the start center also disappears.
 
Hello,

You were using an old Release Candidate - RC 2.
The license for RC 2 did expire on November the 4th.
RC 3 is already out and can be donwloaded here.
This license is valid till November the 24th.
After that (or earlier) the final version of Spybot-S&D 2.0 should be available.
Check our homepage for news. ;)

Best regards
Sandra
Team Spybot
 
spybotsandra said:
This license is valid till November the 24th.
After that (or earlier) the final version of Spybot-S&D 2.0 should be available.
Click to expand...

hopefully, all the Bugs, which have been in RC3 and specially the (not true) Connection-Error-Bug if u Update, will be solved then, so dont ake it TOO early ;)
 
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