Spybot will not execute, on attempting to install redirection occurs

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C

cobolguy

New member
Started to 'tidy up' my sons laptop. Attempted to run spybot, appeared to load and show as a running task in windows task manager but did nothing, no resources used ! Uninstalled and downloaded new version of spybot, same thing. Noticed that when installing software I was being redirected to unfamiliar sites (zonealarm prompted for access to these sites) to complete the download of files required for the install

Also ie8 browser (which I would not of installed but ...)
being redirected most of the time if I search using google and then click on a link returned from the search.

Also noticed that DNS had been changed from auto to 85.255.112.65 (Pref) & 85.255.112.65 (alt). Doing a who is on these indicated 'UkrTeleGroup Ltd'
Changed settings back to assign DNS auto.

Look forward to your response.

Regards

Sean

HJT file >>>>>>

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:33:21, on 24/04/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AntiVir PersonalEdition Classic\avscan.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\dads\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\arep\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1434769364-1844241075-1007196026-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Cainey')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {46058878-5352-4550-8CD0-839BE09FAD8E} (PowerFootball1.PowerFootballLoader1) - http://adidas.powerchallenge.com/applet/PowerFootballLoader.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay101.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{28BD10C8-4B7B-46E9-8CD1-EE3C5A398192}: NameServer = 85.255.112.65,85.255.112.230
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.65,85.255.112.230
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.65,85.255.112.230
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.65,85.255.112.230
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\rlai.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

--
End of file - 8747 bytes
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You must have read and followed the "Before you Post" instructions, anything else will waste your time and mine.

You are infected and I see evidence of criminals from the Ukraine (as you have found out) so there is likely a rootkit infection that will be tough to remove.
85.255.112.65 <<< see this:
http://whois.domaintools.com/85.255.112.65

1) Read the "Before you Post" instructions carefully, since HJT is not located as it should be, it is likely you missed these directiona.

2) To locate HJT correctly, do this:
Download Trend Micro Hijack This™ to your Desktop
http://download.bleepingcomputer.com/hijackthis/HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log. <<< close HJT until I ask for a log.

3) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

4) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

http://www.besttechie.net/mbam/mbam-setup.exe <<< download

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

5) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
(You may edit out Microsoft, Hotfixes, Security Update for Windows XP,
Update for Windows XP and Windows XP Hotfix to shorten the list)
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks
 
outputs as requested

Please do not quote my instructions completely, waste of space and you can scroll to what I said.

Hi I've done as you instructed.

Installed hijackthis this to dektop
rqn scan
installed malwarebyes, tried to execute but it does nothing
ran hijackthis and saved logfile
ran unistall manager and saved file

outputs enclosed in reply.


HJT

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:11:33, on 26/04/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=105563
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1434769364-1844241075-1007196026-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Cainey')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {46058878-5352-4550-8CD0-839BE09FAD8E} (PowerFootball1.PowerFootballLoader1) - http://adidas.powerchallenge.com/applet/PowerFootballLoader.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay101.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{28BD10C8-4B7B-46E9-8CD1-EE3C5A398192}: NameServer = 85.255.112.65,85.255.112.230
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.65,85.255.112.230
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.65,85.255.112.230
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.65,85.255.112.230
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\rlai.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

--
End of file - 8718 bytes


uninstall manager


Acer eDataSecurity Management 1.00.26
Acer eLock Management
Acer Empowering Technology framework
Acer ePerformance Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acer Screensaver
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.9
Apple Software Update
Avira AntiVir Personal - Free Antivirus
AviSynth 2.5
Bonjour
Convert2Play
DivX Codec
DivX Content Uploader
DivX Player
DivX Web Player
DVD Decrypter (Remove Only)
Express Burn
HDAUDIO Soft Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2

Intel(R) Graphics Media Accelerator Driver
iTunes
J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 13
Java(TM) 6 Update 7
Launch Manager
Learn2 Player (Uninstall Only)
Magic ISO Maker v5.3 (build 0216)
Malwarebytes' Anti-Malware
Messenger Plus! Live
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Miro
Mozilla Firefox (3.0.9)
Mozilla Thunderbird (2.0.0.19)
MSN
Paint.NET v3.36
ParetoLogic DriverCure
PowerDVD
PowerISO
PowerProducer
QuickTime
RealPlayer Basic
Realtek High Definition Audio Driver
Sonic Encoders
Synaptics Pointing Device Driver
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update Rollup 2 for Windows XP Media Center Edition 2005
Videora iPod Converter 4.01
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8 Beta 1
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player Firefox Plugin

Windows XP Media Center Edition 2005 KB905589
Windows XP Media Center Edition 2005 KB912067
WinRAR archiver
ZoneAlarm
ZoneAlarm Spy Blocker
 
Last edited by a moderator:
You do understand you may reformat this computer to resolve your issues?

Follow the directions carefully:

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from here:

Link 1

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
 
Hi

Sorry about replying with quote !

I assume I can fix the problem with a reformat of the hard drive and a reinstall (think thats what you mean) I would rather try to fix the problem without doing this so I've followed your instructions !

FYI I did stop virus checker but on reboot it started automatcally so I stopped the service !

Combo fix log

ComboFix 09-04-25.A3 - dads 27/04/2009 9:49.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.641 [GMT 1:00]
Running from: c:\documents and settings\dads\Desktop\ComboFix.exe
AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Updated)
AV: Avira AntiVir PersonalEdition Classic *On-access scanning disabled* (Updated)
AV: Avira AntiVir PersonalEdition Classic *On-access scanning enabled* (Outdated)
AV: Avira AntiVir PersonalEdition Classic *On-access scanning enabled* (Updated)
FW: ZoneAlarm Firewall *enabled*
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\autorun.inf
c:\windows\system32\drivers\gaopdxbxcyhxqfxchdisdfvkywuobaewvblsdu.sys
c:\windows\system32\drivers\gaopdxhkaryoxknukqggrjkvqltxpknrqtaenh.sys
c:\windows\system32\drivers\gaopdxkapilvdqynwhywtkumqgsvtqhamneqwy.sys
c:\windows\system32\drivers\gaopdxouarymxcvatwnqvkohsaqoxkivpviuyd.sys
c:\windows\system32\drivers\gxvxcserv.sys
c:\windows\system32\gaopdxcounter
c:\windows\system32\gaopdxvctbrmeqelmpgalatwkcaewtjbcnhklq.dll
c:\windows\system32\ldpackage.dll
c:\windows\system32\model.dat
c:\windows\system32\silc_dll.dll
D:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_gaopdxserv.sys


((((((((((((((((((((((((( Files Created from 2009-05-27 to 2009-4-27 )))))))))))))))))))))))))))))))
.

2009-04-26 18:03 . 2009-04-06 14:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-04-26 18:03 . 2009-04-06 14:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-26 18:03 . 2009-04-26 18:10 -------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-04-26 18:03 . 2009-04-26 18:03 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-04-26 17:59 . 2009-04-26 17:59 -------- d-----w c:\program files\Trend Micro
2009-04-24 19:32 . 2009-04-26 18:09 -------- d-----w C:\arep
2009-04-24 12:50 . 2009-04-24 12:50 108496 ----a-w c:\documents and settings\dads\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-04-24 11:54 . 2009-04-24 11:54 -------- d-----w c:\documents and settings\dads\Application Data\Thunderbird
2009-04-24 11:54 . 2009-04-24 11:54 -------- d-----w c:\documents and settings\dads\Local Settings\Application Data\Thunderbird
2009-04-24 10:27 . 2007-09-18 20:11 7467056 ----a-w C:\spybotsd15.exe
2009-04-24 08:46 . 2009-04-24 08:46 16409960 ----a-w C:\spybotsd1621.exe
2009-04-22 10:26 . 2009-04-24 08:55 16409960 ----a-w C:\spybotsd162.exe
2009-04-09 20:56 . 2009-04-09 23:21 -------- d-----w C:\RocknRolla[2008]DvDrip-aXXo
2009-04-09 18:09 . 2009-04-09 18:30 183254208 ----a-w C:\South.Park.S13E05.DSR.XviD-0TV.avi
2009-04-04 11:33 . 2009-04-04 11:33 -------- d-----w c:\program files\Convert2Play
2009-04-01 17:32 . 2009-04-01 17:32 410984 ----a-w c:\windows\system32\deploytk.dll
2009-03-29 19:11 . 2009-04-01 18:38 -------- d-----w c:\documents and settings\TEMP\Local Settings\Application Data\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-27 08:59 . 2008-06-18 19:16 24793120 --sha-w c:\windows\system32\drivers\fidbox.dat
2009-04-27 08:54 . 2008-06-18 19:16 291524 --sha-w c:\windows\system32\drivers\fidbox.idx
2009-04-26 18:34 . 2009-03-08 18:21 -------- d-----w c:\program files\Mozilla Thunderbird
2009-04-26 17:50 . 2007-09-06 22:24 -------- d-----w c:\program files\BitTorrent
2009-04-24 14:49 . 2009-04-24 14:50 2977280 ----a-w c:\windows\Internet Logs\xDB1B.tmp
2009-04-24 14:47 . 2008-11-11 18:09 -------- d-----w c:\documents and settings\TEMP\Application Data\BitTorrent
2009-04-24 13:14 . 2008-03-03 17:44 -------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-04-24 09:34 . 2006-12-26 13:58 -------- d-----w c:\documents and settings\All Users\Application Data\AntiVir PersonalEdition Classic
2009-04-01 19:41 . 2006-12-25 23:17 -------- d-----w c:\program files\Launch Manager
2009-04-01 17:31 . 2007-01-16 17:15 -------- d-----w c:\program files\Java
2009-03-23 20:50 . 2009-03-23 20:50 -------- d-----w c:\program files\NCH Swift Sound
2009-03-19 13:10 . 2009-03-19 13:11 3048960 ----a-w c:\windows\Internet Logs\xDB57.tmp
2009-03-19 13:10 . 2009-03-19 13:11 1597440 ----a-w c:\windows\Internet Logs\xDB58.tmp
2009-03-18 08:16 . 2007-05-29 10:21 24344750 ----a-w c:\windows\Internet Logs\tvDebug.zip
2009-03-17 23:04 . 2009-03-18 08:16 1595904 ----a-w c:\windows\Internet Logs\xDB1A.tmp
2009-03-17 23:04 . 2009-03-18 08:16 2900480 ----a-w c:\windows\Internet Logs\xDB19.tmp
2009-03-17 00:14 . 2008-11-08 11:20 108496 ----a-w c:\documents and settings\TEMP\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-03-16 18:25 . 2009-03-16 18:25 -------- d-----w c:\documents and settings\All Users\Application Data\Office Genuine Advantage
2009-03-16 18:05 . 2009-02-19 17:12 83592 ---ha-w c:\windows\system32\mlfcache.dat
2009-03-16 17:58 . 2006-08-18 21:34 -------- d-----w c:\program files\Common Files\Adobe
2009-03-16 17:33 . 2008-03-09 12:26 -------- d-----w c:\program files\PowerISO
2009-03-15 23:21 . 2009-03-16 08:24 1594368 ----a-w c:\windows\Internet Logs\xDB18.tmp
2009-03-15 23:21 . 2009-03-16 08:24 2941952 ----a-w c:\windows\Internet Logs\xDB17.tmp
2009-03-15 10:25 . 2009-03-15 10:25 56268 ----a-w c:\windows\system32\drivers\scdemu.sys
2009-03-11 21:15 . 2007-03-11 16:13 -------- d-----w c:\documents and settings\All Users\Application Data\Kontiki
2009-03-08 21:44 . 2009-03-08 21:44 -------- d-----w c:\documents and settings\All Users\Application Data\Channel4
2009-03-08 20:26 . 2009-03-08 20:25 -------- d-----w c:\program files\Paint.NET
2009-03-08 18:31 . 2009-03-08 18:31 -------- d-----w c:\documents and settings\TEMP\Application Data\Participatory Culture Foundation
2009-03-08 18:28 . 2009-03-08 18:28 -------- d-----w c:\program files\Participatory Culture Foundation
2009-03-08 18:22 . 2009-03-08 18:22 -------- d-----w c:\documents and settings\TEMP\Application Data\Thunderbird
2009-03-04 20:40 . 2009-03-04 20:40 -------- d-----w c:\program files\Common Files\Adobe Systems Shared
2009-01-29 23:06 . 2009-01-30 16:15 1561600 ----a-w c:\windows\Internet Logs\xDB16.tmp
2009-01-29 23:06 . 2009-01-30 16:15 4026368 ----a-w c:\windows\Internet Logs\xDB15.tmp
2008-08-28 14:13 . 2006-12-25 23:17 108888 -c--a-w c:\documents and settings\Cainey\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2007-09-19 16:25 . 2007-09-19 16:25 604 -c-ha-w c:\program files\STLL Notifier
2006-12-25 09:58 . 2006-12-25 23:15 129 -c--a-w c:\documents and settings\Cainey\Local Settings\Application Data\fusioncache.dat
2006-08-18 21:08 . 2008-11-09 20:44 136 -c--a-w c:\documents and settings\dads\Local Settings\Application Data\fusioncache.dat
2006-08-18 21:08 . 2008-11-08 11:16 136 -c--a-w c:\documents and settings\TEMP\Local Settings\Application Data\fusioncache.dat
2006-08-18 21:08 . 2006-08-18 21:08 136 -c--a-w c:\documents and settings\Administrator\Local Settings\Application Data\fusioncache.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-10 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" [X]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-03 761946]
"ADMTray.exe"="c:\acer\Empowering Technology\admtray.exe" [2005-10-24 2462208]
"ePower_DMC"="c:\acer\Empowering Technology\ePower\ePower_DMC.exe" [2006-08-10 352256]
"Acer ePower Management"="c:\acer\Empowering Technology\ePower\Acer ePower Management.exe" [2006-05-22 3080704]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\Monitor.exe" [2006-01-24 397312]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2005-12-27 69632]
"avgnt"="c:\program files\AntiVir PersonalEdition Classic\avgnt.exe" [2008-08-15 266497]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-03-13 919016]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2006-06-28 16248320]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2004-08-10 15360]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AOL 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\AOL 9.0 Tray Icon.lnk
backup=c:\windows\pss\AOL 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Exif Launcher.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Exif Launcher.lnk
backup=c:\windows\pss\Exif Launcher.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Cainey^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\documents and settings\Cainey\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"usnjsvc"=3 (0x3)
"ose"=3 (0x3)
"Microsoft Office Groove Audit Service"=3 (0x3)
"Bonjour Service"=2 (0x2)
"LightScribeService"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"AWService"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\PCHEALTH\\HELPCTR\\BINARIES\\HelpCtr.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\DNA\\btdna.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R3 NdisFilt;OSA NdisFilter Protocol;c:\windows\system32\Drivers\NdisFilt.sys [2005-09-13 4392]
S1 OsaFsLoc;OsaFsLoc;c:\windows\system32\drivers\OsaFsLoc.sys [2005-10-15 12106]
S2 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2005-06-30 7296]
S2 osanbm;osanbm;c:\windows\system32\drivers\osanbm.sys [2005-01-14 4010]


--- Other Services/Drivers In Memory ---

*NewlyCreated* - INT15.SYS
.
Contents of the 'Scheduled Tasks' folder

2009-04-24 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 11:34]
.
- - - - ORPHANS REMOVED - - - -

Notify-WgaLogon - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.co.uk/
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
DPF: {46058878-5352-4550-8CD0-839BE09FAD8E} - hxxp://adidas.powerchallenge.com/applet/PowerFootballLoader.CAB
FF - ProfilePath - c:\documents and settings\dads\Application Data\Mozilla\Firefox\Profiles\zr60a2qx.default\
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-27 09:57
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(836)
c:\windows\system32\igfxdev.dll

- - - - - - - > 'explorer.exe'(1780)
c:\windows\system32\MSNChatHook.dll
c:\windows\system32\sysenv.dll
c:\windows\system32\MSVCR71.dll
c:\acer\Empowering Technology\ePower\SysHook.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\hnetcfg.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ZoneLabs\vsmon.exe
c:\program files\AntiVir PersonalEdition Classic\sched.exe
c:\program files\AntiVir PersonalEdition Classic\avguard.exe
c:\windows\ehome\ehRecvr.exe
c:\windows\ehome\ehSched.exe
c:\windows\ehome\McrdSvc.exe
c:\windows\system32\dllhost.exe
c:\windows\ehome\ehmsas.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wbem\unsecapp.exe
c:\docume~1\dads\LOCALS~1\temp\RtkBtMnt.exe
.
**************************************************************************
.
Completion time: 2009-04-27 10:04 - machine was rebooted
ComboFix-quarantined-files.txt 2009-04-27 09:04

Pre-Run: 12,087,840,768 bytes free
Post-Run: 12,066,738,176 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

232 --- E O F --- 2008-11-08 11:46


HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:55:07, on 27/04/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\System32\svchost.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\DOCUME~1\dads\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {46058878-5352-4550-8CD0-839BE09FAD8E} (PowerFootball1.PowerFootballLoader1) - http://adidas.powerchallenge.com/applet/PowerFootballLoader.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay101.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

--
End of file - 8029 bytes
 
The combofix run should have given you some relief, please read this information:
http://forums.spybot.info/showthread.php?t=282
If your helper detects the presence of such programs on your computer he/she will ask you to remove them. Help will be withdrawn should you not agree to their removal.
Click to expand...
All p2p programs must be removed.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 10 ActiveX
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html

Adobe Reader 7.0.9 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 7
out of date, uninstall them.
http://forums.spybot.info/showpost.php?p=12880&postcount=2

Messenger Plus! Live <<< suggested uninstall
http://inetexplorer.mvps.org/answers/43.html

Viewpoint Media Player
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546
http://vil.nai.com/vil/content/v_137262.htm

ZoneAlarm Spy Blocker <<< uninstall, see this:
http://securitygarden.blogspot.com/2007/12/beware-of-zonealarm.html
http://www.benedelman.org/spyware/installations/askjeeves-banner/
http://www.malwarebytes.org/forums/index.php?showtopic=3143

After you finish with the uninstall list, restart your computer, then return to these instructions:
4) Download Malwarebytes' Anti-Malware to your Desktop
Click to expand...
Malwarebytes' Anti-Malware <<< should run for you now, follow the posted instructions and post the requested logs. Be sure the HJT log is run after everything else is complete.

Please tell me how the computer is running at that point also.

Thanks
 
will be a bit late in posting hjt logs

hi

run what you instructed. upgrading software as suggested.

able to run malwarebytes now.

going away for 24 hours or so so wont be able to post logs until tuesday evening / wed morning.

first tests appear to be good. not being redirected from ie8 !!

many thanks for your help so far

regards

sean
 
Hi there.

many many thanks for your patience !!!

log files from malwarebytes.

Malwarebytes' Anti-Malware 1.36
Database version: 2047
Windows 5.1.2600 Service Pack 2

29/04/2009 13:11:30
mbam-log-2009-04-29 (13-11-30).txt

Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 187368
Time elapsed: 46 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 2
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Convert2Play (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\TEMP\Start Menu\Programs\Convert2Play (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\Convert2Play (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Convert2Play\Uninstall.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rlai.dll1 (Adware.BHO) -> Quarantined and deleted successfully.
C:\Documents and Settings\TEMP\Start Menu\Programs\Convert2Play\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rlph.dll (Spyware.MarketScore) -> Quarantined and deleted successfully.


Log file from hjt

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:16:39, on 29/04/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICKE.EXE
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\DOCUME~1\dads\LOCALS~1\Temp\RtkBtMnt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Auto EPSON Stylus Photo R285 Series on COMP01] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICKE.EXE /FU "C:\WINDOWS\TEMP\E_S5.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {46058878-5352-4550-8CD0-839BE09FAD8E} (PowerFootball1.PowerFootballLoader1) - http://adidas.powerchallenge.com/applet/PowerFootballLoader.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay101.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

--
End of file - 8723 bytes


Computer now seems to be running OK !!!

Whats your comments plse ?

regards

Sean
 
Looks good from here, let's see if we can wrap up, keep an eye open for any malware issues.

First, let's do some cleaning:
Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html


Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

CF_Cleanup.png


Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, keep it updated and run it once a month or so)

Update AntiVir PersonalEdition Classic and scan the system, to be sure it is running right and scanning clean.

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

How hard are your passwords to crack?
http://www.microsoft.com/protect/yourself/password/checker.mspx

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx
 
Running OK

Hi pskelly

Did everything you instructed.

Computer appears to be running fine !

Many thanks for your assistance.

Kindest regards

Sean:):):):)
 
Hey Sean, thanks for taking the time to let me know:bigthumb: safe surfing.

Phil
 
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