spybot wont remove win32bho.je

[mliston406]

Spybot detects win32bho.je, says it has been removed, then detects it again. (not always right away) I have also noticed rb5 tmp and rb 9c tmp files in my recycle bin upon startup. I read the available posts and have hjt installed. Will you assist me please? Thank you for your time! Mike406.

 

[km2357]

Hello and welcome to Safer Networking Forums.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Please post a HiJackThis Log in your next post by doing the following:

• Start HiJackThis
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Copy/Paste the log to your next reply please.

Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


I'd also like to see an Uninstall List as well:

Step # 1: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

 

[mliston406]

win32bho.je (HJT Log)

I am not sure that I am attaching this correctly, let me know if you would like it different. First off; Thank you so much for your time with this matter, I am gratefull for any assistance you can provide me with. Ok, I have "pasted" the hjt log here. Unfortunatly I will have to open another post for the other matter.



Logfile of HijackThis v1.99.1
Scan saved at 5:13:01 PM, on 4/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Windows\system32\nvsvc32.exe
C:\Windows\system32\pctspk.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Windows\Explorer.EXE
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\MICHAEL\Desktop\Unused Desktop Shortcuts\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [tempreg] regsvr32 /s "C:\Program Files\s300\s300_1204676454.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com.../en/x86/MuCatalogWebControl.cab?1192411550865
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169713917749
O16 - DPF: {8FD68625-2346-418A-8899-67CB36B1917F} (McciSM Class) - http://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O20 - Winlogon Notify: WgaLogon - C:\Windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\Windows\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\Windows\system32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\Windows\system32\pctspk.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe

 

[mliston406]

win32bho.je (HJT Uninstall Manager List)

This is the uninstall list you asked me to post.

Absolute Fretboard Trainer PRO
Ad-Aware 2007
Adobe Bridge 1.0
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Stock Photos 1.0
Ahead Nero Add-on Pack
Apple Mobile Device Support
Apple Software Update
Authentium AntiVirus SDK - 2
Belarc Advisor 7.2
BitLord 1.1
CCleaner (remove only)
DVD Flick
HijackThis 1.99.1
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP PSC & OfficeJet 4.2
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 8
Java(TM) 6 Update 3
K-Lite Mega Codec Pack 1.70
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft Visual C++ 2005 Redistributable
Motorola Driver Installation
Motorola Driver Installation
Motorola PST
Motorola Software Update
Motorola USB Drivers
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Nero 7
neroxml
Norton Ghost
NVIDIA Drivers
PeerGuardian 2.0
PerfectDisk
PPSDKRedistributables
QuickTime
QuickTime
Radialpoint Security Services
RPS Ad Blocker
RPS AntiFraud
RPS AntiSpyware
RPS AntiVirus
RPS App Detector
RPS AsRealtime
RPS Backup
RPS Burn
RPS Diagnostic Utility
RPS Firewall
RPS ParentalControl
RPS Performance Tool
RPS PopupBlocker
RPS Privacy Manager
RPS RpsCore
RPS Security Cleanup
RPS Zip
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Spybot - Search & Destroy
The Rosetta Stone
Typing Instructor Deluxe
Update for Windows XP (KB894391)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Verizon Internet Security Suite
Verizon Online DSL
Verizon Servicepoint 1.5.12
VideoLAN VLC media player 0.8.6d
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
Yahoo! Internet Mail
Yahoo! Messenger

 

[km2357]

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

BitLord 1.1

I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Also available here.

My recommendation is you go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).



Step # 1: Remove Hijackthis Entries

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
  
  O4 - HKLM\..\Run: [tempreg] regsvr32 /s "C:\Program Files\s300\s300_1204676454.dll"
  
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.

Step # 2: Deleting Files/Folders

I need you to use Windows Explorer to delete the folder I have marked in Red(if found):

C:\Program Files\s300\

Post a fresh HiJackThis log in your next post/reply.

 

[mliston406]

win32bho.je, Ok I did it.

I removed the bitlord and the bitlord folder it left behind, then fixed the two entries on HJT, the s300 folder did not appear in c\program files. Here is the new HJT logfile. Is it ok that it is an older version?

Logfile of HijackThis v1.99.1
Scan saved at 11:07:33 PM, on 4/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Windows\system32\nvsvc32.exe
C:\Windows\system32\pctspk.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Windows\Explorer.EXE
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\MICHAEL\Desktop\Unused Desktop Shortcuts\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com.../en/x86/MuCatalogWebControl.cab?1192411550865
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169713917749
O16 - DPF: {8FD68625-2346-418A-8899-67CB36B1917F} (McciSM Class) - http://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O20 - Winlogon Notify: WgaLogon - C:\Windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\Windows\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\Windows\system32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\Windows\system32\pctspk.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe

 

[km2357]

It's fine that you are running an older version of HJT. Here are the next steps for you to follow:


Step # 1 Update Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6u5 .
• Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications.".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Remove the following old versions of Java:
  
  
• J2SE Runtime Environment 5.0 Update 8
  
  J2SE Runtime Environment 5.0 Update 10
  
  J2SE Runtime Environment 5.0 Update 11
  
  Java(TM) 6 Update 3
  
  
  
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
  
• From your desktop double-click on the download to install the newest version.

Step # 2 Run CCleaner

CCleaner will remove everything from the temp/temporary folders but please note that it will not make back ups!

• Before first use, select Options > Advanced and UNCHECK Only delete files in Windows Temp folder older than 48 hours
• Then select the items you wish to clean up.
  
• In the Windows Tab:
  
• Clean all entries in the Internet Explorer section except Cookies
• Clean all the entries in the Windows Explorer section
• Clean all entries in the System section
• Clean all entries in the Advanced section
• Clean any others that you choose
  
• In the Applications Tab:
  
• Clean all except cookies in the Firefox/Mozilla section if you use it
• Clean all in the Opera section if you use it
• Clean Sun Java in the Internet Section
• Clean any others that you choose
  
• Click the Run Cleaner button.
• A pop up box will appear advising this process will permanently delete files from your system.
• Click OK and it will scan and clean your system.
• Click exit when done.
• If it asks you to reboot at the end, click NO

Step # 3 Download and Run Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location.
• You can also access the log by doing the following:
  
• Click on the Malwarebytes' Anti-Malware icon to launch the program.
• Click on the Logs tab.
• Click on the log at the bottom of those listed to highlight it.
• Click Open.

In your next post, I need to see the following:

1. The MalwareBytes' Log
2. A fresh HiJackThis Log

 

[mliston406]

Yea here it is! The radialpont securuty program doesn't detect this s\300 trojan! Thank you so much! Whats next?


Malwarebytes' Anti-Malware 1.11
Database version: 606

Scan type: Full Scan (C:\|F:\|G:\|)
Objects scanned: 88040
Time elapsed: 1 hour(s), 20 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\s300.s300mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\s300.s300mgr.1 (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Logfile of HijackThis v1.99.1
Scan saved at 12:11:21 PM, on 4/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Windows\system32\nvsvc32.exe
C:\Windows\system32\pctspk.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Windows\system32\svchost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\MICHAEL\Desktop\Unused Desktop Shortcuts\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com.../en/x86/MuCatalogWebControl.cab?1192411550865
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169713917749
O16 - DPF: {8FD68625-2346-418A-8899-67CB36B1917F} (McciSM Class) - http://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O20 - Winlogon Notify: WgaLogon - C:\Windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\Windows\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\Windows\system32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\Windows\system32\pctspk.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe

 

[km2357]

Step # 1: Run Kaspersky Online Scan
Please do an online scan with Kaspersky WebScanner

You must be using Internet Explorer, Kaspersky does not work with Firefox

Click Accept

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  • Scan using the following Anti-Virus database:
  • 
    Extended (if available otherwise Standard)
  • Scan Options:
  • 
    Scan Archives Scan Mail Bases
• Click OK
• Now under select a target to scan:
  • 
    Select My Computer
• The program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Once finished, save the log to your Desktop as filename KAV.txt

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

In your next post, I need to see the following:

1. The Kaspersky results
2. A fresh HiJackThis Log
3. How is your computer running, any problems?

Use multiple posts if you can't fit everything into one post.

 

[mliston406]

will try again in the morning.

Internet explorer ia not able to connect to the kaspersky link. I think the site is down. I will try again in the morning. My computer is running the same as before. It never ran bad at all. I do notice it is slower than when I first formatted the drive over a year ago. But I cant complain for an 800 meg with 512 ram!! Again thank you for all of your help so far I will post those logs tommorow morning.

 

[mliston406]

mike406, win32bho.je

Ok I did the online scan here it is,


KASPERSKY ONLINE SCANNER REPORT
Friday, April 11, 2008 1:51:50 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 11/04/2008
Kaspersky Anti-Virus database records: 697678


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan Statistics
Total number of scanned objects 60923
Number of viruses found 2
Number of infected objects 11
Number of suspicious objects 0
Duration of the scan process 02:23:20

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Verizon\Verizon Internet Security Suite\Logs\FirewallService04-11-2008--10-53-17.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Verizon\Verizon Internet Security Suite\Logs\rpu-Friday April-11-08 10.54.24.txt Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\MICHAEL\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\MICHAEL\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Documents and Settings\MICHAEL\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\MICHAEL\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\MICHAEL\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\MICHAEL\Local Settings\History\History.IE5\MSHist012008041120080412\index.dat Object is locked skipped

C:\Documents and Settings\MICHAEL\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\MICHAEL\ntuser.dat Object is locked skipped

C:\Documents and Settings\MICHAEL\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\CA\PPRT\logs\2008-04-11.csv Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000151.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000152.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000153.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000154.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000155.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000156.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000157.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000158.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP2\A0000159.dll Infected: not-a-virus:AdWare.Win32.E404.f skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP32\change.log Object is locked skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP8\A0000438.EXE/data0000.bin Infected: not-a-virus:AdWare.Win32.E404.m skipped

C:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP8\A0000438.EXE EmbeddedEXE: infected - 1 skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{6A6D385F-A831-40A6-B274-A140B4D4DB7C}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\DEFAULT.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\sam Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\security Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\SOFTWARE.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\SYSTEM.LOG Object is locked skipped

C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

F:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP32\change.log Object is locked skipped

G:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

G:\System Volume Information\_restore{6FB28D44-DE47-4C4C-929B-45DAC04A741F}\RP32\change.log Object is locked skipped

Scan process completed.


And a fresh hjt log, Thank you I will be back at 12am.

Logfile of HijackThis v1.99.1
Scan saved at 2:12:10 PM, on 4/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Windows\system32\nvsvc32.exe
C:\Windows\system32\pctspk.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\wscntfy.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\MICHAEL\Desktop\Unused Desktop Shortcuts\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Verizon\Verizon Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com.../en/x86/MuCatalogWebControl.cab?1192411550865
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169713917749
O16 - DPF: {8FD68625-2346-418A-8899-67CB36B1917F} (McciSM Class) - http://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O20 - Winlogon Notify: WgaLogon - C:\Windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\Windows\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\Windows\system32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\Windows\system32\pctspk.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAware.exe
O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe

 

[km2357]

All Kaspersky found were some infected Restore Points. I'll show you how to clear the infected Restore Points and set a clean one in this post. Your HJT log looks clean, you are good to go.

Please take the time to read my All Clean Post.

Please follow these simple steps in order to keep your computer clean and secure:

• This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
  • This will remove all restore points except the new one you just created.
  .
  
  Clearing your restore points is not something you should do on a regular basis. Normally, this process only needs to be done after clearing out an infestation of malware.
  
  
• Make your Internet Explorer more secure This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it asks you if you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
  Set correct settings for files that should be hidden in Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK
• Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
• Visit Microsoft's Windows Update Site Frequently It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
• Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  • Click the start button on the task bar at the bottom of your screen
  • Click run
  • In the dialog box, type services.msc
  • hit enter, then locate dns client
  • Highlight it, then doubleclick it.
  • On the dropdown box, change the setting from automatic to manual.
  • Click ok..
• Use an alternative instant messenger program.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
• Please read Tony Klein's excellent article: How I got Infected in the First Place
• Please read Understanding Spyware, Browser Hijackers, and Dialers
• Please read Simple and easy ways to keep your computer safe and secure on the Internet
• If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox or
  Opera.
  If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
• Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
• If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.

Follow these steps and your potential for being infected again will reduce dramatically.

Here's a good website to read about Malware prevention:

http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Good luck!


Please reply one last time so that I know you have read my post and this thread can be closed.

 

[mliston406]

All Clean Baby!!

Thank you so much for helping me with this matter. I am all clean and I have followed up with the IE settings and I will check out an alternative messenger program. Again thank you sooo much!! Peace and Blessings.
Mike 406.

 

[km2357]

You're welcome. Glad I was able to help. :