Spyboy has crashed and is messing up my system

[lukehere]

Hi,
Spyboy search and destroy has seriously crashed and keeps repeatedly blocking my internet connection when Windows Update takes effect. I have to roll them back constantly.

I can't reinstall or uninstall the program because it wont let me.
See attached error messages.
I get error messages telling me rtl150.bpl is missing
problem's occurred with bitdefender threat scanner.....file containing error created.

And other errors too.

Can anyone help? I just want to uninstall the program and get rid of it.

Thanks

 

[Zenobia]

problem's occurred with bitdefender threat scanner.....file containing error created.

Did you have Spybot 2.3 free edition,or the home or pro edition?The only reason I ask is in case uninstalling doesn't work,maybe I can try to get you past that error.
In the meantime,try this:

Download Spybot again,and see if you can install it over the one already installed:
http://www.safer-networking.org/dl/
During setup,if it asks if you want to uninstall the previous version,say No,and/or uncheck any boxes where it says the previous version will be uninstalled.

If that goes ok,then you can go to add/remove programs and uninstall.

 

[lukehere]

Thank you.........

Thanks Zenobia.

Following your instruction worked.

I did have the consumer free edition.

Many thanks for your help

 

[Zenobia]

You're welcome.