I just got home from college and my parents computer isn't running as it should. I've tried to eliminate all the issues I could identify, but my knowledge is limited. Here are the HJT and online anti virus scan logs. Thanks for your help.
Logfile of HijackThis v1.99.1
Scan saved at 4:09:05 PM, on 8/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtWLan.exe
C:\Program Files\hijackthis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: MSN Toolbar BHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Incident Status Location
Adware:adware/navhelper Not disinfected Windows Registry
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Grant Fox\Cookies\grant fox@atwola[1].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Grant Fox\Cookies\grant fox@go[1].txt
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Grant Fox\Cookies\grant fox@target[1].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@2o7[2].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@ad.yieldmanager[1].txt
Spyware:Cookie/AdDynamix Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@ads.addynamix[1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@ads.pointroll[2].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@adtech[2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@advertising[1].txt
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@apmebf[2].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@as-us.falkag[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@atdmt[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@atwola[1].txt
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@bluestreak[2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@com[1].txt
Spyware:Cookie/Coremetrics Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@data.coremetrics[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@doubleclick[1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@ehg-dig.hitbox[1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@fastclick[1].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@go[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@hitbox[2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@mediaplex[2].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@overture[2].txt
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@qksrv[2].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@questionmarket[2].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@statse.webtrendslive[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@tribalfusion[1].txt
Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@valueclick[2].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@z1.adserver[1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@zedo[2].txt
Logfile of HijackThis v1.99.1
Scan saved at 4:09:05 PM, on 8/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtWLan.exe
C:\Program Files\hijackthis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: MSN Toolbar BHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Incident Status Location
Adware:adware/navhelper Not disinfected Windows Registry
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Grant Fox\Cookies\grant fox@atwola[1].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Grant Fox\Cookies\grant fox@go[1].txt
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Grant Fox\Cookies\grant fox@target[1].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@2o7[2].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@ad.yieldmanager[1].txt
Spyware:Cookie/AdDynamix Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@ads.addynamix[1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@ads.pointroll[2].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@adtech[2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@advertising[1].txt
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@apmebf[2].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@as-us.falkag[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@atdmt[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@atwola[1].txt
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@bluestreak[2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@com[1].txt
Spyware:Cookie/Coremetrics Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@data.coremetrics[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@doubleclick[1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@ehg-dig.hitbox[1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@fastclick[1].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@go[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@hitbox[2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@mediaplex[2].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@overture[2].txt
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@qksrv[2].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@questionmarket[2].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@statse.webtrendslive[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@tribalfusion[1].txt
Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@valueclick[2].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@z1.adserver[1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Sharon Fox\Cookies\sharon fox@zedo[2].txt
