surfsidekick and media motor.

M

Monica

New member
I followed the instructions in the before you post directions, I was not able to remove, "surfsidekick" and "mediamotor" after numerous attempts to fix with Spybot in Safemode. I was unable to un Panda scan on-line. I'm getting alot of pop ups, here is my hyjack this log.

Please help! Thank you in advance.
Monica






Logfile of HijackThis v1.99.1
Scan saved at 3:57:48 PM, on 9/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LEGO MINDSTORMS\RIS 2.0\LaunchRIS2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\thiselt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINDOWS\system32\nsb9.dll
O2 - BHO: (no name) - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - (no file)
O2 - BHO: Banner Rotator - {D117A61F-92C3-4450-A0C8-F425B14D4127} - C:\WINDOWS\system32\adrotate.dll
O3 - Toolbar: (no name) - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - (no file)
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RIS2PostReboot] C:\Program Files\LEGO MINDSTORMS\RIS 2.0\LaunchRIS2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [pop06apelt] C:\WINDOWS\thiselt.exe
O4 - HKLM\..\Run: [{71-1C-CD-D8-ZN}] C:\windows\system32\oodsregm.exe ELT001
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\kwinppex.exe ELT001
O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate"
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: TA_Start.lnk = C:\WINDOWS\SYSTEM32\dwdsregt.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {83B5B07D-2B5F-457C-9BFA-26759C629C98} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {AB1AA5F1-17FC-436F-A760-79BD25B19E46} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O9 - Extra button: Support - {C201B593-2DEE-40F3-BFFC-A53FB78DFADE} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted Zone: *.elitemediagroup.net
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.mmohsix.com
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.elitemediagroup.net/cabs/mediaview.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {CA356D79-679B-4B4C-8E49-5AF97014F4C1} - http://files-pl.starware.com/installs/3.0.0.200503311601/10003/Starware_10003.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: repairs303169590.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
 
Hi Monica and welcome to the forum. My first advice would be to stay offline as much as possible until we get you cleaned up, this junk will attract more.

1. Download this file - combofix.exe
http://download.bleepingcomputer.com/sUBs/combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
If the log is large You might need to post half in one reply half in another.

Thanks
 
combofix done

I did the combo fix, after the computer rebooted itself, than a window pop up saying it was going to produce a log, but all that showed up was a internet explorer window, that say's "window can not be open", so I ran another hyjack log and it is what it says

thank you for you help. Monica


Logfile of HijackThis v1.99.1
Scan saved at 5:28:36 PM, on 9/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\LEGO MINDSTORMS\RIS 2.0\LaunchRIS2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINDOWS\system32\nsi5.dll
O2 - BHO: (no name) - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - (no file)
O2 - BHO: Banner Rotator - {D117A61F-92C3-4450-A0C8-F425B14D4127} - C:\WINDOWS\system32\adrotate.dll (file missing)
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RIS2PostReboot] C:\Program Files\LEGO MINDSTORMS\RIS 2.0\LaunchRIS2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [{71-1C-CD-D8-ZN}] C:\windows\system32\oodsregm.exe ELT001
O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: TA_Start.lnk = C:\WINDOWS\SYSTEM32\dwdsregt.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {83B5B07D-2B5F-457C-9BFA-26759C629C98} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {AB1AA5F1-17FC-436F-A760-79BD25B19E46} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O9 - Extra button: Support - {C201B593-2DEE-40F3-BFFC-A53FB78DFADE} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted Zone: *.elitemediagroup.net
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.mmohsix.com
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
 
I understand that can happen, try the fix again, it is so much better if the tool will do it for us. Otherwise we must do it manually and that is much harder for you. Please post complete HJT logs for me also. You cut this one off early.

Thanks

Edit: make sure you leave the computer alone while that fix is running.
 
Last edited:
combofix

Hey it worked this time. Here it is.

Did I tell you how much I appreciate your help? Thank you so very much.

Monica



Owner - 06-09-16 8:50:25.56 Service Pack 2
ComboFix 06.09.14 - Running from: C:\Hijackthis

((((((((((((((((((((((((((((((( Files Created from 2006-08-16 to 2006-09-16 ))))))))))))))))))))))))))))))))))


2006-09-15 09:22 79,872 --a------ C:\WINDOWS\SYSTEM32\nsi5.dll
2006-09-10 20:42 8,704 --a------ C:\WINDOWS\SYSTEM32\SpOrder.dll
2006-09-10 20:42 1,060,864 --a------ C:\WINDOWS\SYSTEM32\mfc71.dll
2006-09-10 20:35 30,208 --a------ C:\WINDOWS\ss1205.exe
2006-09-10 20:35 25,105 --a------ C:\WINDOWS\idlemg.exe
2006-09-10 20:34 927 --a------ C:\WINDOWS\SYSTEM32\winpfg32.sys
2006-09-10 20:34 45,065 --a------ C:\WINDOWS\TIELT001.exe
2006-09-10 20:34 139,264 --a------ C:\WINDOWS\MirarSetup_876057.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-09-12 21:43 -------- d-a------ C:\Program Files\Common Files
2006-09-12 20:39 -------- d-------- C:\Program Files\The Learning Company
2006-09-10 20:48 -------- d-------- C:\Program Files\Common Files\Companion Wizard
2006-08-21 05:21 16896 --a------ C:\WINDOWS\SYSTEM32\fltlib.dll
2006-08-21 02:14 23040 --a------ C:\WINDOWS\SYSTEM32\fltmc.exe
2006-08-21 02:14 128896 --------- C:\WINDOWS\SYSTEM32\drivers\fltmgr.sys
2006-08-10 23:09 -------- d-------- C:\Program Files\Internet Explorer
2006-07-31 13:24 -------- dr-h----- C:\Documents and Settings\Owner\Application Data\yahoo!
2006-07-31 13:09 -------- d-------- C:\Program Files\Yahoo!
2006-07-27 06:24 679424 --a------ C:\WINDOWS\SYSTEM32\inetcomm.dll
2006-07-21 01:24 72704 --a------ C:\WINDOWS\SYSTEM32\hlink.dll
2006-06-21 22:06 69120 --a------ C:\WINDOWS\SYSTEM32\ciodm.dll
2006-06-21 22:06 1435648 --a------ C:\WINDOWS\SYSTEM32\query.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="C:\\PROGRA~1\\SYMANT~1\\SYMANT~1\\vptray.exe"
"MCUpdateExe"="C:\\PROGRA~1\\mcafee.com\\agent\\mcupdate.exe"
"SsAAD.exe"="C:\\PROGRA~1\\Sony\\SONICS~1\\SsAAD.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"RIS2PostReboot"="C:\\Program Files\\LEGO MINDSTORMS\\RIS 2.0\\LaunchRIS2.exe"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"{71-1C-CD-D8-ZN}"="C:\\windows\\system32\\oodsregm.exe ELT001"
"adstart"="\"iexplore.exe\" \"http://iesettingsupdate\""

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000005

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,df,03,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,df,03,\
00,00,04,00,00,40
"RestoredStateInfo"=hex:18,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,df,03,\
00,00,01,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
 
Please post complete HJT logs for me also. You cut this one off early.
Click to expand...
Read the directions carefully, I can't proceed without the information I request.

Thanks
 
HJT log

oops sorry, I forgot that part. I apologize, I'm hoping I'm sending you what you need this time. The combofix is on my other reply, do you need me to send that again.
Thanks, Monica


Logfile of HijackThis v1.99.1
Scan saved at 12:53:56 PM, on 9/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LEGO MINDSTORMS\RIS 2.0\LaunchRIS2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINDOWS\system32\nsi5.dll
O2 - BHO: (no name) - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - (no file)
O2 - BHO: Banner Rotator - {D117A61F-92C3-4450-A0C8-F425B14D4127} - C:\WINDOWS\system32\adrotate.dll (file missing)
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RIS2PostReboot] C:\Program Files\LEGO MINDSTORMS\RIS 2.0\LaunchRIS2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [{71-1C-CD-D8-ZN}] C:\windows\system32\oodsregm.exe ELT001
O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: TA_Start.lnk = C:\WINDOWS\SYSTEM32\dwdsregt.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {83B5B07D-2B5F-457C-9BFA-26759C629C98} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {AB1AA5F1-17FC-436F-A760-79BD25B19E46} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O9 - Extra button: Support - {C201B593-2DEE-40F3-BFFC-A53FB78DFADE} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted Zone: *.elitemediagroup.net
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.mmohsix.com
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.elitemediagroup.net/cabs/mediaview.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {CA356D79-679B-4B4C-8E49-5AF97014F4C1} - http://files-pl.starware.com/installs/3.0.0.200503311601/10003/Starware_10003.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
 
Nope, just need them once, let's see how it looks. A lot of junk still to remove, how did you get this computer this infected?:sad:

I am seeing Trend Micro and Symantec, you don't have two antivirus programs running at once do you? See this information:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn/content/article/2005/12/03/AR2005120300087.html
If you do, you need to uninstall one of those.

1) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINDOWS\system32\nsi5.dll
O2 - BHO: (no name) - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - (no file)
O2 - BHO: Banner Rotator - {D117A61F-92C3-4450-A0C8-F425B14D4127} - C:\WINDOWS\system32\adrotate.dll (file missing)
O4 - HKLM\..\Run: [{71-1C-CD-D8-ZN}] C:\windows\system32\oodsregm.exe ELT001
O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate"
O4 - Startup: TA_Start.lnk = C:\WINDOWS\SYSTEM32\dwdsregt.exe
O15 - Trusted Zone: *.elitemediagroup.net
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.mmohsix.com
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.elitemediagroup.net/cabs/mediaview.cab
O16 - DPF: {CA356D79-679B-4B4C-8E49-5AF97014F4C1} - http://files-pl.starware.com/install...ware_10003.cab

Close all programs but HJT and all browser windows, then click on "Fix Checked"

4) RIGHT Click on Start then click on Explore. Locate and delete these items:

(these may be gone, just do not miss them)

C:\WINDOWS\SYSTEM32\dwdsregt.exe <<< delete that file
C:\windows\system32\oodsregm.exe <<< delete that file

5) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart the computer and post a new HJT log, let me know how the computer is running now.

Thanks
 
I think it's fixed

So far no ads have popped up. So hopefully everything is working fine. because of you I'm up and running again. Thanks soooo very much. I didn't think I had any virus protections, because my system has been running so poorly and it's about 4 yrs old, I just figured I need a new computer. So I let my on-line subscription expire, than one day last week I got a pop up saying, a virus was detected and to hit "scan" for it to be fixed, dummy me, I hit scan and that's when all the problems started. I deleted Trend Micro off. At one time a friend came over and installed a firewall, I'm didn't know installed a virus protections too, how do I check to see if I have an active virus protections or not. Once again, I wish I could give you a big hug or send you some flowers or something. Monica

Here's a HJT log I just did. does everything look fine? M


Logfile of HijackThis v1.99.1
Scan saved at 5:19:06 PM, on 9/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RIS2PostReboot] C:\Program Files\LEGO MINDSTORMS\RIS 2.0\LaunchRIS2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {83B5B07D-2B5F-457C-9BFA-26759C629C98} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {AB1AA5F1-17FC-436F-A760-79BD25B19E46} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O9 - Extra button: Support - {C201B593-2DEE-40F3-BFFC-A53FB78DFADE} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
 
Hi Monica and thanks for that feedback. If you need links to any free programs, let me know, in the meantime I want you to open the Control Panel and then the Security Center. You should have only one firewall running, just like antivirus programs. I want you to make sure all three items are green/on. That will mean you have an active AV, Firewall is on (should be off only if you are running a third party firewall like Zone Alarm), and your Updates are set to auto.

You are right, tricking folks to click on stuff to infect them is an old trick. It is also fraud, but it seems it is taking our law makers a long time to catch up with these criminals.

Your log is looking good, just a little more stuff I mised before, old McAfee. Do this:

Disable the Service
Click Start > Run and type services.msc
Scroll down to McAfee SecurityCenter Update Manager and right click on it.
Click Properties and under Service Status click Stop, then under Startup Type change it to Disabled. (be careful in there)

Start > Control Panel > Add Remove programs. If McAfee is there, uninstall it first.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Navigate to C:\PROGRAMS~1\McAfee.com\ <<< delete that folder.

That should take care of all of those issues. Now let's clean the System Restore files like this:
System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

I appreciate your kind thoughts and your thanks, which is what I work for, tashi:) will close the topic in a few days, if any questions come up, post to let me know. Look in the links I just posted, that is information from some of the most respected folks in malware removal and security.

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
As the problem appears to be resolved this topic has been archived. :)

If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Cheers.
 
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