Suspicious files on taskbar and hard drive

A

af537

New member
Hello all,

I've noticed a suspicious looking icon and file on my computer. Today, a new icon appeared on the bottom right corner of the screen that appears to be disguising itself as the Windows logo. This is the icon:

http://img525.imageshack.us/my.php?image=strangexf4.jpg

I don't want to open it, but I right clicked on it, and a bunch of strange characters appeared:

http://img525.imageshack.us/img525/1466/strange2tf9.jpg

I've also noticed that a new file called "DUP2" has appeared in my C: drive. It's an application file, 465KB, and apparently it was created yesterday.

I really don't know how these files have got on my computer. I've not downloaded or installed any new software recently, and these only appeared yesterday and now today.

I'd like to know if anyone has encountered this icon and/or file on their computer, and what programs would be best for removing them from my computer. I have AVG Free, Ad-Aware, Spybot, Ewido and Cool Web Shredder installed.

Thanks in advance.

A.F.
 
Hi Angelfire777, thanks for the quick response.

I noticed when my computer loaded up twice today, a program appeared with the title "???????" - the same as what appeared when I hovered over the suspicious icon on the taskbar (speaking of which, it hasn't appeared since last night). It just appeared for a split second and then disappeared. I've also found two new folders in my C: drive - called "temp" and "tempsc" - one of which contained a file represented by that icon.

I followed the instructions in that topic. Here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 22:12:37, on 25/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\temp\svchost.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PermanentHijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
O4 - HKLM\..\Run: [MSConfigh] c:\temp\svchost.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O19 - User stylesheet: (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Indexing Helps (Indexingbox) - Unknown owner - %WINDIR%\system\svchest.exe (file missing)
O23 - Service: Indexing Helper (Indexingboxs) - Sydinar Software - c:\temp\svchost.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: OESH (Office Source Engine Help) - Unknown owner - C:\Program.exe (file missing)

I scanned with the Panda tool, but the log has left huge invisible trailing spaces in Notepad that means it's too big to post here. Is there a quick way to get rid of these spaces?

Panda detected and disinfected 3 viruses and also detected 75 cases of spyware. Spybot found and fixed 40 problems.
 
Hi,

In notepad, click format > check word wrap then post the panda scan log here..

If it still won't fit, just post the log here, use multiple posts if needed..
 
Ah, okay...here it is:

Incident Status Location

Adware:adware/webattaker Not disinfected c:\windows\uniq
Virus:trj/banker.cct Disinfected Operating system
Adware:adware/mediatickets Not disinfected Windows Registry
Spyware:spyware/media-motor Not disinfected Windows Registry
Adware:adware/wupd Not disinfected Windows Registry
Adware:adware/wintools Not disinfected Windows Registry
Adware:adware/favoriteman Not disinfected Windows Registry
Adware:adware/statblaster Not disinfected Windows Registry
Spyware:spyware/betterinet Not disinfected Windows Registry
Adware:adware/ist.istbar Not disinfected Windows Registry
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Colin\Cookies\colin@112.2o7[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Colin\Cookies\colin@247realmedia[1].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Colin\Cookies\colin@2o7[1].txt
Spyware:Cookie/64.62.232 Not disinfected C:\Documents and Settings\Colin\Cookies\colin@64.62.232[4].txt
Spyware:Cookie/888 Not disinfected C:\Documents and Settings\Colin\Cookies\colin@888[2].txt
Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\Colin\Cookies\colin@adopt.hbmediapro[2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Colin\Cookies\colin@adrevolver[2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Colin\Cookies\colin@adrevolver[4].txt
Spyware:Cookie/AdDynamix Not disinfected C:\Documents and Settings\Colin\Cookies\colin@ads.addynamix[2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Colin\Cookies\colin@ads.pointroll[1].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Colin\Cookies\colin@adtech[2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Colin\Cookies\colin@advertising[2].txt
Spyware:Cookie/Adviva Not disinfected C:\Documents and Settings\Colin\Cookies\colin@adviva[2].txt
Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Colin\Cookies\colin@anm.co[1].txt
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Colin\Cookies\colin@apmebf[1].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Colin\Cookies\colin@as-eu.falkag[2].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Colin\Cookies\colin@as-us.falkag[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Colin\Cookies\colin@atdmt[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Colin\Cookies\colin@atwola[2].txt
Spyware:Cookie/Bfast Not disinfected C:\Documents and Settings\Colin\Cookies\colin@bfast[2].txt
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Colin\Cookies\colin@bluestreak[1].txt
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Colin\Cookies\colin@bravenet[2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Colin\Cookies\colin@bs.serving-sys[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Colin\Cookies\colin@burstnet[1].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Colin\Cookies\colin@casalemedia[2].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Colin\Cookies\colin@cgi-bin[1].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Colin\Cookies\colin@cgi-bin[3].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Colin\Cookies\colin@cgi-bin[6].txt
Spyware:Cookie/Clickbank Not disinfected C:\Documents and Settings\Colin\Cookies\colin@clickbank[1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Colin\Cookies\colin@com[2].txt
Spyware:Cookie/Hitslink Not disinfected C:\Documents and Settings\Colin\Cookies\colin@counter.hitslink[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Colin\Cookies\colin@doubleclick[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Colin\Cookies\colin@ehg-dig.hitbox[1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Colin\Cookies\colin@fastclick[2].txt
Spyware:Cookie/FortuneCity Not disinfected C:\Documents and Settings\Colin\Cookies\colin@fortunecity[1].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Colin\Cookies\colin@go[1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Colin\Cookies\colin@hg1.hitbox[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Colin\Cookies\colin@hitbox[2].txt
Spyware:Cookie/Inet-Traffic Not disinfected C:\Documents and Settings\Colin\Cookies\colin@inet-traffic[2].txt
Spyware:Cookie/Linksynergy Not disinfected C:\Documents and Settings\Colin\Cookies\colin@linksynergy[1].txt
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Colin\Cookies\colin@maxserving[2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Colin\Cookies\colin@mediaplex[2].txt
 
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Colin\Cookies\colin@overture[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Colin\Cookies\colin@perf.overture[1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Colin\Cookies\colin@phg.hitbox[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Colin\Cookies\colin@questionmarket[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Colin\Cookies\colin@realmedia[2].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Colin\Cookies\colin@server.iad.liveperson[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Colin\Cookies\colin@serving-sys[1].txt
Spyware:Cookie/SpyLog Not disinfected C:\Documents and Settings\Colin\Cookies\colin@spylog[1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Colin\Cookies\colin@statcounter[2].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Colin\Cookies\colin@statse.webtrendslive[1].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Colin\Cookies\colin@toplist[1].txt
Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Colin\Cookies\colin@tradedoubler[2].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Colin\Cookies\colin@trafficmp[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Colin\Cookies\colin@tribalfusion[1].txt
Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\Colin\Cookies\colin@valueclick[1].txt
Spyware:Cookie/WebPower Not disinfected C:\Documents and Settings\Colin\Cookies\colin@webpower[1].txt
Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Colin\Cookies\colin@xiti[1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Colin\Cookies\colin@zedo[2].txt
Adware:Adware/DriveCleaner Not disinfected C:\DUP2.EXE[wzyyy.exe]
Adware:Adware/DriveCleaner Not disinfected C:\DUP2.EXE[wzyyy.exe][svchesta.exe]
Adware:Adware/DriveCleaner Not disinfected C:\DUP2.EXE[wzyyy.exe][svchest.exe]
Virus:Bck/TclockBased.A Disinfected C:\Program Files\TClock\tclock.exe
Virus:Bck/TclockBased.A Disinfected C:\Program Files\TClock\tclock_install.exe
Adware:Adware/DriveCleaner Not disinfected C:\tempsc\wzyyy.exe
Adware:Adware/DriveCleaner Not disinfected C:\WINDOWS\SYSTEM\svchest.exe
Adware:Adware/DriveCleaner Not disinfected C:\WINDOWS\SYSTEM\svchesta.exe
 
Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
 
Sorry for taking so long to respond. I ran the scans last night.

HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 18:04:28, on 05/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\temp\svchost.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wuauclt.exe
C:\PermanentHijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
O4 - HKLM\..\Run: [MSConfigh] c:\temp\svchost.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O19 - User stylesheet: (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Indexing Helper (Indexingboxs) - Sydinar Software - c:\temp\svchost.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe


Report.txt

SDFix: Version 1.69

Run by Colin - 05/03/2007 @ 17:57:59.09

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\sdf\SDFix

Safe Mode:
Checking Services:

Name:
Indexingbox
Office Source Engine Help

Path:
%WINDIR%\system\svchest.exe
C:\Program Files\NetMeeting\msmsgs

Indexingbox Deleted
Office Source Engine Help Deleted



Restoring Windows Registry Entries
Restoring Default Hosts File


Rebooting...

Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\WINDOWS\system\gm.exe - Deleted
C:\WINDOWS\system\svchest.exe - Deleted
C:\WINDOWS\system\svchest.reg - Deleted



ADS Check:

C:\WINDOWS\system32
No streams found.


Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"="C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE:*:Enabled:Internet Explorer"
"C:\\frontend.exe"="C:\\frontend.exe:*:Enabled:Worms 2 Frontend"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.0"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"D:\\Sources\\DBPro\\CH18\\Crazy_Carnage\\Crazy_Carnage.exe"="D:\\Sources\\DBPro\\CH18\\Crazy_Carnage\\Crazy_Carnage.exe:*:Enabled:DarkBASIC Pro Project"
"C:\\WINDOWS\\SYSTEM32\\DPLAYSVR.EXE"="C:\\WINDOWS\\SYSTEM32\\DPLAYSVR.EXE:*:Enabled:Microsoft DirectPlay Helper"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.0"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"


Remaining Files:
---------------

Backups Folder: - C:\sdf\SDFix\backups\backups.zip


Checking For Files with Hidden Attributes :


Add/Remove Programs List:

3ivx D4 4.5.1 (remove only)
7-Zip 4.44 beta
Ad-Aware SE Personal
AmazingMIDI
AVG Free Edition
Blitz3D Demo V1.83
Dell Photo Printer 720
EdsacPC
ewido anti-malware
Grand Theft Auto
HijackThis 1.99.1
Intel(R) 537EP V9x DF PCI Modem
iWare iWare Mouse 3.2
Microsoft .NET Framework 1.1
Mozilla Firefox (1.0)
MSN Toolbar
MSN
oggcodecs 0.71.0946
Panda ActiveScan
Intel(R) PRO Network Adapters and Drivers
QuickTime
RealPlayer Basic
Spybot - Search & Destroy 1.4
Learn2 Player (Uninstall Only)
Viewpoint Media Player
Microsoft Visual Basic 6.0 Working Model Edition
Microsoft Web Publishing Wizard 1.53
Worms2
XviD MPEG-4 Video Codec
Sonic Update Manager
Intel(R) PROSet for Wired Connections
Sonic MyDVD
Dell Media Experience
Dark Basic Professional
J2SE Runtime Environment 5.0 Update 7
Internet Explorer Default Page
Google Earth
Modem On Hold
Dell Driver Reset Tool
PowerDVD 5.1
Dell System Restore
Microsoft Works 7.0
Modem Event Monitor
Modem Helper
Intel(R) Extreme Graphics 2 Driver
Microsoft Office Standard Edition 2003
Sonic RecordNow!
Adobe Acrobat - Reader 6.0.2 Update
Adobe Reader 6.0.1
Microsoft .NET Framework 1.1
Jasc Paint Shop Photo Album
Cheetah Audio Converter
Windows Live Messenger
Belkin 54g USB Network Adapter

Finished
 
Hi,

*Click Start > Control Panel > Add or Remove Programs and uninstall the items I listed in bold if found.

Ewido
Ewido is now called AVG AntiSpyware. If you have the paid version of Ewido, I suggest that you upgrade it and use it to scan your system later. If not, please uninstall it and I'll ask you to download a newer version.

*Reboot
_________________

*Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update AVG Antispyware.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update. Do not use it yet!

*Download ATF Cleaner by Atribune

Do not use it yet.
_________________

*Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". In 2006, this may change, read Viewpoint to Plunge Into Adware.

If you decided to remove Viewpoint,

Please download Viewpoint Killer

  • Save it to your Desktop
  • Create a new folder in your desktop by right clicking on the background > New > Folder > name the folder Viewpoint Killer
  • Unzip the contents of the zip file to the newly created folder.
  • Open the Viewpoint Killer folder then run ViewpointKiller, and select File > Do All Killings.
  • Follow the prompts, selecting Yes or No, depending on which selection you are most comfortable with.
  • A logfile will be created in the folder you unzipped ViewpointKiller to, please copy and paste the contents of the logfile here.

*Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.

O4 - HKLM\..\Run: [MSConfigh] c:\temp\svchost.exe
O19 - User stylesheet: (file missing)
O23 - Service: Indexing Helper (Indexingboxs) - Sydinar Software - c:\temp\svchost.exe

Close your browsers and all open windows except for HijackThis, then click "Fix checked". Exit HijackThis.

_____________________

You may want to print these instructions here or save them in notepad since you'll work offline.

Reboot into Safe Mode.

To enter Safe Mode..

Click Start > Turn Off Computer > Restart > Tap F8 key just before Windows starts to load, > This will bring up a Menu > Use your keyboard to scroll to Safe Mode> Hit enter.

*Open notepad.
Copy and paste the text inside the Code Box below into Notepad
Choose File > Save As and under "Save as type", choose "All Files".
Type delservices.bat in the File name and save it to your desktop.

Code: 
@echo off
sc stop Indexingboxs
sc delete Indexingboxs

Locate delservices.bat on your Desktop and double-click on it.


*Using Windows Explorer, find and delete these files:

c:\temp\svchost.exe
C:\DUP2.EXE
C:\tempsc\wzyyy.exe
C:\WINDOWS\SYSTEM\svchesta.exe

Delete the following foldeR:

c:\windows\uniq
C:\Program Files\TClock

delete the following folder if you uninstalled ewido:

C:\Program Files\ewido anti-malware

Empty your Recycle bin.
______________________

*Important: Make sure all your browsers are closed before running ATF Cleaner..

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose:Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE:If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

*Please run AVG AntiSpyware, and run a full scan as follow:

IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning process.
  • Launch AVG AntiSpyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save Report As" button in the lower left hand of the screen and save it to a text file on your system. (Make sure to remember where you saved that file, this is important).
  • Close AVG AntiSpyware.
  • Reboot to normal mode.
On your next reply, please post a fresh HijackThis log, AVG antispyware log, viewpoint killer log and a description on how your machine is running.
 
Hi,

Thanks for the advice. I followed the instructions. Here are the logs:

HijackThis

Logfile of HijackThis v1.99.1
Scan saved at 18:19:44, on 09/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PermanentHijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe


AVG Anti-Spyware

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 18:16:19 09/03/2007

+ Scan result:



Nothing found.



::Report end


Viewpoint Killer log

----------------------------------
ViewpointKiller is now attempting to remove VIEWPOINT MEDIA PLAYER...
The removal process was started at Fri Mar 09 17:25:23 2007

ViewpointKiller determined that "aim.exe" was not running.
ViewpointKiller determined that "aolsoftware.exe" was not running.
ViewpointKiller determined that "aim6.exe" was not running.
ViewpointKiller determined that "aol.exe" was not running.
ViewpointKiller determined that "MtsAxInstaller.exe" was not running.
ViewpointKiller determined that "ViewpointService.exe" was not running.
Trying againViewpointKiller determined that "ViewpointService.exe" was not running.


Ran registry removal functions.
ViewpointKiller determined that the PROGRAMFILES variable was set to "C:\Program Files".

ViewpointKiller determined that the path "C:\Program Files\Viewpoint\Viewpoint Media Player" does not exist.
ViewpointKiller did not find the folder "C:\Program Files\Viewpoint\Viewpoint Media Player".
ViewpointKiller determined that the path "C:\Program Files\Viewpoint\Viewpoint Experience Technology" does exist.
ViewpointKiller was able to remove the "C:\Program Files\Viewpoint\Viewpoint Experience Technology" folder successfully.
ViewpointKiller determined that the path "C:\Documents and Settings\All Users\Application Data\Viewpoint" does exist.
ViewpointKiller was able to remove the "C:\Documents and Settings\All Users\Application Data\Viewpoint" folder successfully.
ViewpointKiller determined that the path "C:\Program Files\MetaStream" does not exist.
ViewpointKiller did not find the folder "C:\Program Files\MetaStream".
ViewpointKiller determined that the path "C:\Documents and Settings\All Users.WINDOWS\Application Data\Viewpoint" does not exist.
ViewpointKiller did not find the folder "C:\Documents and Settings\All Users.WINDOWS\Application Data\Viewpoint".
ViewpointKiller determined that the path "C:\Program Files\Viewpoint\Common" does not exist.
ViewpointKiller did not find the folder "C:\Program Files\Viewpoint\Common".

Finished reporting.
----------------------------------

----------------------------------
ViewpointKiller is now attempting to remove VIEWPOINT MANAGER...
The removal process was started at Fri Mar 09 17:25:44 2007

ViewpointKiller determined that "ViewMgr.exe" was not running.
The user chose to open MsConfig manually.


Ran registry removal functions.
ViewpointKiller determined that the PROGRAMFILES variable was set to "C:\Program Files".

ViewpointKiller determined that the path "C:\Program Files\Viewpoint\Viewpoint Manager" does not exist.
ViewpointKiller did not find the folder "C:\Program Files\Viewpoint\Viewpoint Manager".
ViewpointKiller determined that the path "C:\Documents and Settings\All Users\Application Data\Viewpoint" does not exist.
ViewpointKiller did not find the folder "C:\Documents and Settings\All Users\Application Data\Viewpoint".

Finished reporting.
----------------------------------

----------------------------------
ViewpointKiller is now attempting to remove VIEWPOINT TOOLBAR...
The removal process was started at Fri Mar 09 17:26:01 2007

ViewpointKiller determined that "FotomatDeviceConnect.exe" was not running.
ViewpointKiller determined that "iexplore.exe" was not running.
Call to ShellExecute("msconfig.exe") returned 42.


Ran registry removal functions.
ViewpointKiller determined that the PROGRAMFILES varible was set to "C:\Program Files".

Attempting to rename "C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewpointPhotosShellExt.dll" to "C:\Program Files\Viewpoint\Viewpoint Toolbar V35\KillMe.dll". The error returned was 1026.
ViewpointKiller determined that the path "C:\Program Files\Viewpoint\Viewpoint Toolbar V35" does not exist.
ViewpointKiller did not find the folder "C:\Program Files\Viewpoint\Viewpoint Toolbar V35".
ViewpointKiller determined that the path "C:\Documents and Settings\Colin\Local Settings\Application Data\Viewpoint" does not exist.
ViewpointKiller did not find the folder "C:\Documents and Settings\Colin\Local Settings\Application Data\Viewpoint".
ViewpointKiller determined that the path "C:\Program Files\Viewpoint\Viewpoint Toolbar" does not exist.
ViewpointKiller did not find the folder "C:\Program Files\Viewpoint\Viewpoint Toolbar".
ViewpointKiller determined that the path "C:\Program Files\Common Files\Viewpoint" does not exist.
ViewpointKiller did not find the folder "C:\Program Files\Common Files\Viewpoint".
ViewpointKiller determined that the path "C:\Documents and Settings\All Users\Application Data\Viewpoint" does not exist.
ViewpointKiller did not find the folder "C:\Documents and Settings\All Users\Application Data\Viewpoint".

Finished reporting.
----------------------------------


Over the past few days, I noticed that my desktop items were taking a few moments longer than usual to load. I would guess this would be because of the malware on my computer. However, when I rebooted from Safe Mode just after finishing the AVG scan, they loaded quickly. My internet has been slow at times.

The AVG scan took 36 minutes to complete and I was somewhat surprised that it didn't find any infections. I guess they were deleted by the other scans.

Also, I noticed you instructed me to change "Resident shield" and "Automatic updates" to inactive. Should I switch them back to active?
 
Also, I noticed you instructed me to change "Resident shield" and "Automatic updates" to inactive. Should I switch them back to active?
Click to expand...

You could do that after we clean everything in your system..The resident shield could block our fixes but you could turn automatic updates on if you want..The automatic update and the resident shiled feature is only available for 30 days if you didn't buy the program.

I've also had my browser closed three times now because of an error with a multimedia plug-in.
Click to expand...

What multimedia plugin is that?
I then just got this error message for the first time:
Click to expand...

Does it come out often or just once? It's windows debugger..

*Download combofix.exe

1. Double click combofix.exe & follow the prompts.
2. When finished, it shall produce a log for you. Post that log in your next reply along with a fresh HijackThis log.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
 
What multimedia plugin is that?
Click to expand...

flash.ocx. It's caused my browser to close a few times.

Does it come out often or just once? It's windows debugger..
Click to expand...

It's only appeared once.

Here are the new logs:

ComboFix

"Colin" - 07-03-14 0:34:23 Service Pack 2
ComboFix 07-03-13 - Running from: "C:\Documents and Settings\Colin\Desktop"

(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Folders Quarantined:
C:\qoobox\purity\DOCUME~1
C:\qoobox\purity\DOCUME~1\Colin
C:\qoobox\purity\DOCUME~1\Colin\APPLIC~1
C:\qoobox\purity\DOCUME~1\Colin\APPLIC~1\from.txt
C:\qoobox\purity\DOCUME~1\Colin\APPLIC~1\RACLE~1
C:\qoobox\purity\WINDOWS\ICROSO~1.NET
C:\qoobox\purity\WINDOWS\ICROSO~1.NET\?icrosoft.NET


((((((((((((((((((((((((((((((( Files Created from 2007-02-14 to 2007-03-14 ))))))))))))))))))))))))))))))))))


2007-03-09 17:26 <DIR> d-------- C:\WINDOWS\pss
2007-03-09 16:07 3,968 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\AvgAsCln.sys
2007-03-07 22:51 <DIR> d-------- C:\cleanup_files
2007-03-05 17:57 <DIR> d-------- C:\sdf
2007-03-05 17:45 98,304 --a------ C:\WINDOWS\SYSTEM\cscript.exe
2007-03-04 21:30 <DIR> d-------- C:\instructions_files
2007-02-25 22:11 <DIR> d-------- C:\PermanentHijackThis
2007-02-25 20:43 <DIR> d-------- C:\WINDOWS\SYSTEM32\ActiveScan
2007-02-23 23:46 <DIR> d-------- C:\tempsc
2007-02-23 23:46 <DIR> d-------- C:\temp


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-02-25 21:11 -------- d-------- C:\Program Files\msn messenger
2007-02-11 22:05 877976 --a------ C:\7z444.exe
2007-02-11 22:05 -------- d-------- C:\Program Files\7-zip
2007-01-21 17:14 13195 --a------ C:\zguicfgw.dat
2006-12-26 21:28 47104 --a------ C:\WINDOWS\SYSTEM32\kmvidc32.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"IgfxTray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\system32\\hkcmd.exe"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"IntelMeM"="C:\\Program Files\\Intel\\Modem Event Monitor\\IntelMEM.exe"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"AVG7_EMC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgemc.exe"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_07\\bin\\jusched.exe"
"LWBMOUSE"="C:\\Program Files\\iWare\\iWare Mouse\\3.2\\MOUSE32A.EXE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoCDBurning"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
Usnsvc REG_MULTI_SZ usnsvc\0\0


[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D]
Shell\AutoRun\command D:\Setup.now.exe

[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{a52217db-5688-11d9-8d9a-806d6172696f}]
Shell\AutoRun\command D:\Setup.now.exe
*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_GTNDIS5



~ ~ ~ ~ ~ ~ ~ ~ Hijackthis Backups ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

backup-20070309-172805-358
O19 - User stylesheet: (file missing)
backup-20070309-172805-752
O4 - HKLM\..\Run: [MSConfigh] c:\temp\svchost.exe
backup-20070309-172805-138
O23 - Service: Indexing Helper (Indexingboxs) - Sydinar Software - c:\temp\svchost.exe

Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\ISP signup reminder 1.job


********************************************************************

catchme 0.2 W2K/XP/Vista - userland rootkit detector by Gmer, 17 October 2006
http://www.gmer.net

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

********************************************************************

Completion time: 07-03-14 0:36:38


HijackThis

Logfile of HijackThis v1.99.1
Scan saved at 00:37:50, on 14/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_07\bin\jucheck.exe
C:\PermanentHijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
 
*I would like you to scan a few files for me.

Please go HERE. Click browse then, navigate to this file:

C:\zguicfgw.dat

Then click submit.

Please post the results to your next reply.

If Jotti is too busy, you can go HERE and do the same as above.

*Your Java is out of date....
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components.
  • Click Start > Control Panel
  • Click Add/Remove Programs
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer once all Java components are removed.
Then download Java Runtime Environment 6, and install it to your computer.

Reboot, post a fresh HijackThis log and tell me how the machine is running.
 
I e-mailed VirusTotal with that file and they replied with the following results:

[ file data ]
* name: zguicfgw.dat
* size: 13195
* md5.: 11a9a14b3519c9cf2669b678b056e2d6
* sha1: f00e4670ec6a1a74d7c7f26764317bffed7edb87

[ scan result ]
AhnLab-V3 2007.3.17.0/20070316 found nothing
AntiVir 7.3.1.43/20070316 found nothing
Authentium 4.93.8/20070316 found nothing
Avast 4.7.936.0/20070316 found nothing
AVG 7.5.0.447/20070316 found nothing
BitDefender 7.2/20070316 found nothing
CAT-QuickHeal 9.00/20070315 found nothing
ClamAV 0.90.1/20070316 found nothing
DrWeb 4.33/20070316 found nothing
eSafe 7.0.14.0/20070316 found nothing
eTrust-Vet 30.6.3484/20070316 found nothing
Ewido 4.0/20070316 found nothing
F-Prot 4.3.1.45/20070316 found nothing
F-Secure 6.70.13030.0/20070316 found nothing
FileAdvisor 1/20070316 found nothing
Fortinet 2.85.0.0/20070316 found nothing
Ikarus T3.1.1.3/20070316 found nothing
Kaspersky 4.0.2.24/20070316 found nothing
McAfee 4986/20070316 found nothing
Microsoft 1.2306/20070316 found nothing
NOD32v2 2121/20070316 found nothing
Norman 5.80.02/20070316 found nothing
Panda 9.0.0.4/20070315 found nothing
Prevx1 V2/20070316 found nothing
Sophos 4.15.0/20070313 found nothing
Sunbelt 2.2.907.0/20070315 found nothing
Symantec 10/20070316 found nothing
TheHacker 6.1.6.076/20070315 found nothing
UNA 1.83/20070316 found nothing
VBA32 3.11.2/20070315 found nothing
VirusBuster 4.3.7:9/20070316 found nothing


HijackThis

Logfile of HijackThis v1.99.1
Scan saved at 20:38:30, on 17/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PermanentHijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

My computer seems to be running fairly well. It's not taking long to load up any more and those suspicious icons haven't reappeared.
 
Congratulations! Your log looks clean!

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.

    This will remove all restore points except the new one you just created.
______________________
Here are some free programs I recommend that could help you improve your pc's security.

Firewall Application - Although Windows Xp comes with a firewall, you should not rely on it because the Windows Firewall can only filter incoming data; outgoing traffic is not controlled, meaning that malware/viruses that are present in your computer can access the internet with no restrictions. There are several other Firewall that can protect you better by filtering incoming and outgoing data. Make sure you get only one of these.

» ZoneAlarm
» Kerio

Install SpyWare Blaster
~You can download it from here
~You can read the tutorial on how to use Spyware Blaster here

Install WinPatrol
~You can download it from here
~You can get some information about how WinPatrol works here

IESpyAds
~You can download it from here
~If you want to know how IEspyads work you can take a look at it here
~Please note that IESpyAds only works with Internet Explorer.

Note: Make sure you update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Please check out Tony Klein's article "How did I get infected in the first place?"

Happy safe surfing!
 
Excellent! :) Thank you very much for your help. It's good to know that I can be assured of thorough, easy-to-follow advice on here when I have problems with malware.
 
Glad we could be of assistance. Since this issue has been resolved, I will archive this topic now. In case you need it reopened just pm me and I will unlock it for you. This only applies to the original topic starter.
 
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