System scan doesn't end?

dherr

New member
Hi,
when I set the system scan to work it runs a while and it shows the progress in the taskbar icon.
Always when this comes to an end the process (system scan) begins anew. So I stopped it manually.
Btw, it displays the remaining time at the second run always with: 2016 minutes .....?? :sad:
Why does the scan not end?

Regards-
Dietrich
 
Endless scanning

Just bought Spybot for the first time because I have used the free version forever. After installing and updating it has been scanning for two days and says I have 15,186 minutes remaining, wth?
:confused: version 2.4.40 (Think I want my money back and stay with the free version.)
 
Last edited:
My system scan does not end

I am running windows 10, and when I run my spybot, it scans the whole system but hangs up at the end of the scan, it shows that it hung up at Zlob which I found out was a Trojan virus, does spybot have a fix for this, I ran Microsoft malicious removal tool and thought I had eradicated it but Zlob (CMGrdian.exe) still shows up and hangs up in spybot.:red: I have been searching my registry to see if I can find it but no luck there yet and I am worried that it still might be on my system since spybot just hangs up at Zlob and I have stop the scan and close the window in order to stop the scan.
 
Hello Steve B,

Please see PepiMK's forum post last March, it provides some background to the issue. :)

Also: https://www.safer-networking.org/faq/scan-freezes-zlob-zipcodec/

"Spybot’s system scan freezes at Zlob.ZipCodec

This problem was caused by a minor issue in the Spybot program. We are now providing a small installer that will correct this issue on your PC.
Symptoms:
– The scan proceeds as normal, but will stop progressing at Zlob.ZipCodec and won’t appear to finish.
– The “Settings” button in the Start Center is unresponsive when clicked.

Fix/Solution:
If you are experiencing this issue, simply download and run this small installer.
This installer replaces a file that was identified to cause the issue."


Hope that helps, best regards.
 
Hello sarastro,

My response 7/14 to Steve B regarding the scan freeze on zlob.

Please see PepiMK's forum post last March, it provides some background to the issue. :)

Also: https://www.safer-networking.org/faq/scan-freezes-zlob-zipcodec/

"Spybot’s system scan freezes at Zlob.ZipCodec

This problem was caused by a minor issue in the Spybot program. We are now providing a small installer that will correct this issue on your PC.
Symptoms:
– The scan proceeds as normal, but will stop progressing at Zlob.ZipCodec and won’t appear to finish.
– The “Settings” button in the Start Center is unresponsive when clicked.

Fix/Solution:
If you are experiencing this issue, simply download and run this small installer.
This installer replaces a file that was identified to cause the issue."


Hope that helps, best regards.

Please let us know if yours is not the same issue. :)
 
Thank You Tashi!

Hello Steve B,

Please see PepiMK's forum post last March, it provides some background to the issue. :)

Also: https://www.safer-networking.org/faq/scan-freezes-zlob-zipcodec/

"Spybot’s system scan freezes at Zlob.ZipCodec

This problem was caused by a minor issue in the Spybot program. We are now providing a small installer that will correct this issue on your PC.
Symptoms:
– The scan proceeds as normal, but will stop progressing at Zlob.ZipCodec and won’t appear to finish.
– The “Settings” button in the Start Center is unresponsive when clicked.

Fix/Solution:
If you are experiencing this issue, simply download and run this small installer.
This installer replaces a file that was identified to cause the issue."


Hope that helps, best regards.

Thank you Tashi! I was having exactly the same problem, and installing the fix you gave allowed my scan to finish. But I do not see that it identified Zlob.zipcodec as a problem, nor was it removed. Can you advise please?
 
Hello teri22ns, :welcome:

Thank you Tashi! I was having exactly the same problem, and installing the fix you gave allowed my scan to finish. But I do not see that it identified Zlob.zipcodec as a problem, nor was it removed. Can you advise please?

"This problem was caused by a minor issue in the Spybot program. We are now providing a small installer that will correct this issue on your PC.
Symptoms:
– The scan proceeds as normal, but will stop progressing at Zlob.ZipCodec and won’t appear to finish.
– The “Settings” button in the Start Center is unresponsive when clicked."

In this scenario Zlob was not flagged as an infection on the computer, the scanner froze because of a glitch. :)

Best regards.
 
System Scan Doesn't End

Thank you for the welcome, Tashi! Yesterday, I installed the small fix you gave us, and that allowed my scan to finish. However, I was still experiencing slow running Google and email issues with Windows Live Mail, so I bought and installed the Reimage Repair tool. They advise scanning again after running this, so I started my Spybot scan. It ran to 100%, then started over again on its own. Then it seemed to get stuck at 4.9% for a very long time. It showed the same number listed in other posts in this forum (Firefox cookie issue?) I run Windows 10, and have the current Spybot Home paid edition. Thanks.

teri22ns
 
Hello teri22ns,

Thank you for the welcome, Tashi! Yesterday, I installed the small fix you gave us, and that allowed my scan to finish. However, I was still experiencing slow running Google and email issues with Windows Live Mail, so I bought and installed the Reimage Repair tool.
I am not familiar with that program other than the results of a Google search. :)

. They advise scanning again after running this, so I started my Spybot scan. It ran to 100%, then started over again on its own. Then it seemed to get stuck at 4.9% for a very long time. It showed the same number listed in other posts in this forum (Firefox cookie issue?) I run Windows 10, and have the current Spybot Home paid edition.

As the fix for Spybot did work to resolve the original scan issue I don't know why another problem started. This happened after you'd installed and run the other program?

Best regards.
 
My scans don't end either?

I am having the same problem, I run Spybot 2.5 it does a scan and gets to 100% and keeps running. It keeps starting over and running through every file. I downloaded the install program and ran that, but it is still the same. Is there anything else I can try?
 
Windows 10 Pro Version 1703 64-bit Spybot Version 2.5.42.0 Malware Scanner 2.5.42.181

I am running windows 10, and when I run my spybot, it scans the whole system but hangs up at the end of the scan, it shows that it hung up at Zlob which I found out was a Trojan virus, does spybot have a fix for this, I ran Microsoft malicious removal tool and thought I had eradicated it but Zlob (CMGrdian.exe) still shows up and hangs up in spybot.:red: I have been searching my registry to see if I can find it but no luck there yet and I am worried that it still might be on my system since spybot just hangs up at Zlob and I have stop the scan and close the window in order to stop the scan.

this is happening to me also; I am running Windows 10 Pro Version 1703 64-bit and Spybot Version 2.5.42.0 Malware Scanner 2.5.42.181
the System Scan stalls at "Product: Zlob.ZipCodec downloaded files..."; Spybot Version 2.5.42.0 Malware Scanner 2.5.42.181; when I choose "Stop scan" it gives "Status: Scan stopped." but when I try to close the pane, it gives the message "A scan is currently in progress!" "Do you really want to cancel it and close Spybot" and I choose "Yes"
 
Hello TomRioux,

Have you tried this fix: https://www.safer-networking.org/faq/scan-freezes-zlob-zipcodec/

Spybot’s system scan freezes at Zlob.ZipCodec
This problem was caused by a minor issue in the Spybot program. We are now providing a small installer that will correct this issue on your PC.

Symptoms:

  • The scan proceeds as normal, but will stop progressing at Zlob.ZipCodec and won’t appear to finish.
  • The “Settings” button in the Start Center is unresponsive when clicked.
Fix/Solution:

  • If you are experiencing this issue, simply download and run this small installer. This installer replaces a file that was identified to cause the issue.

    Best regards. :)
 
Purchased yesterday - stuck

Hello TomRioux,

Have you tried this fix: https://www.safer-networking.org/faq/scan-freezes-zlob-zipcodec/

Spybot’s system scan freezes at Zlob.ZipCodec
This problem was caused by a minor issue in the Spybot program. We are now providing a small installer that will correct this issue on your PC.

Symptoms:

  • The scan proceeds as normal, but will stop progressing at Zlob.ZipCodec and won’t appear to finish.
  • The “Settings” button in the Start Center is unresponsive when clicked.
Fix/Solution:

  • If you are experiencing this issue, simply download and run this small installer. This installer replaces a file that was identified to cause the issue.

    Best regards. :)

I purchased spybot yesterday, July 15, 2017. Spent 14 hours whitelisting (would have been nice to know I wouldn't be able to use the computer for 14 hours) and today I updated, brought immunizations up to date and started a full scan.

Yes, it did a scan, started another scan and is stuck at 4.9%. I see the information above that there is a fix. Apparently it has been necessary to apply a fix for a considerable amount of time. Why should I apply a fix? Why haven't you fixed it?

So is it a fact that you haven't so I will have to apply the fix? Lovely. Thanks, sort of. I remember when spybot actually ran all those years ago and for free (and I did donate).
 
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