(The ever popular) win32.downloader.gen

hi,

Ok. Copy/paste these lines below into a cmd prompt one by one then click enter after each one. See how that goes.

sc stop mfefire

Then reboot machine, then again after a restart from a cmd prompt:

sc start mfefire

sc start McMPFSvc
 
Ok so I put in the first line as you asked and i got the response: access denied error 5

I rebooted anyway and put in the next line and got: an instance of the service is already running

and then the last line I put in and I got the same response as the last time you asked me to put it in (this service can not be started, either because it is disabled or because it has no enabled devices associated with it
 
Hi,

thanks for the info. One more thing to try:

Click the Run Now button and download the .exe to your machine. double click to start. Then try turning on the Mcafee FW.

Link

If that dosnt work then I would contact Mcafee support about the issue. Dosnt appear to be a malware issue based on the logs
They will have other things to try. My next suggestion would be to uninstall/reinstall or just go with another product. There are other free alternatives. I can suggest some if you like. But if you paid for this then you might want to get it resolved and stay with Mcafee. Below are two links:

support
FW issues
 
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That fixed it...Thank you very very much!!! If you don't mind I would like to have some of the alternatives to McAfee just in case...they could be better products...again many thank yous!
 
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