Trojan Help (it was eating my Security Suite!)

T

Tishagi

New member
Hello friendly spybot community! I stumbled upon this forum group when I was trying to find information on a few issues with my PC.
>> infected : > mutant: Worm.Akbot.Gen!Pac1 < in C:\WINDOWS\System32\jvmmods.exe,vstldmem.exe, C:\WINDOWS\LKMKNDHBW.exe, C:\WINDOWS:\VWBYDHEKF.exe
and so on> this is from my latest Scan.

Currently I am using Free PCtoolsAntivirus. I am using this because my Internet Providers (charter) free Security Package got somehow Infected By this trojan of sorts. It blocked me Out from enabling settings, and eventually dissalowed any internet browsing and such. Painstakingly i had to remove it from my system, and download the PCtools free pack.

The whole epidemic was from me trying to get a Crack from some random site... :sick: dumb me.

Anyways. My PC is running Alright right now. The PCtools anti-virus has fixed some of the visible problems, but i still get issues when I open my Windows Folder. 3 or so malicious things try and flare up, but the Anti-virus Blocks them (hasnt removed).

Beyond annoying random errors most seems ok.

What should i do next? (recommend programs?/ HIJACKthis scan?)

Thank you.
 
Heres the Hijack Report... Probabaly Should have more

logfile of HijackThis v1.99.1
Scan saved at 9:53:30 PM, on 1/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ASUS\Ai Booster\OverClk.exe
C:\Program Files\Xfire\xfiremusic.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\PC Tools AntiVirus\PCTAV.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Xfire\Xfire.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Stevezor\Desktop\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Launch Ai Booster] "C:\Program Files\ASUS\Ai Booster\OverClk.exe"
O4 - HKLM\..\Run: [Xfire Music] "C:\Program Files\Xfire\xfiremusic.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [lmjvservc] autlqiqd.exe
O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
O4 - HKCU\..\Run: [winksddm] C:\WINDOWS\system32\jvmmods.exe
O4 - HKCU\..\Run: [lsmdwinr] C:\WINDOWS\system32\vstldmem.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O12 - Plugin for .tga: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin7.dll
O16 - DPF: {94EB57FE-2720-496C-B33F-D9353C6E23F7} (F-Secure Online Scanner 2.1) - http://www.charter.net/files/charter/securitysuite/fscax.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - Unknown owner - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe (file missing)
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


:oops:
 
Hi, welcome to Safer Networking forums!

I still see running processes from the free security package given by your ISP..Are you sure you uninstalled all its components?

Since HijackThis creates backups of all it fixes and we want them safe and secured should they be required later, we need to move HijackThis to a permanent folder.

a.) While in your Desktop, right click in the background > Go to New > click Folder > Name the Folder HJT

b.) After creating the folder, find your HijackThis.exe (it looks like a detonator with some dynamites). Then, drag and drop that file to the new folder you created.

______________________

Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". In 2006, this may change, read Viewpoint to Plunge Into Adware.

If you decided to remove Viewpoint,

Please download Viewpoint Killer

  • Save it to your Desktop
  • Create a new folder in your desktop by right clicking on the background > New > Folder > name the folder Viewpoint Killer
  • Unzip the contents of the zip file to the newly created folder.
  • Open the Viewpoint Killer folder then run ViewpointKiller, and select File > Do All Killings.
  • Follow the prompts, selecting Yes or No, depending on which selection you are most comfortable with.
  • A logfile will be created in the folder you unzipped ViewpointKiller to, please copy and paste the contents of the logfile here.

*Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update. Do not use it yet!

*Download ATF Cleaner by Atribune

DO NOT USE IT YET!!

___________________________

*Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.

O4 - HKLM\..\Run: [lmjvservc] autlqiqd.exe
O4 - HKCU\..\Run: [winksddm] C:\WINDOWS\system32\jvmmods.exe
O4 - HKCU\..\Run: [lsmdwinr] C:\WINDOWS\system32\vstldmem.exe


Close your browsers and all open windows except for HijackThis, then click "Fix checked". Exit HijackThis.

____________________________

You may want to print these instructions here or save them in notepad since you'll work offline.

Reboot into Safe Mode.

To enter Safe Mode..

Click Start > Turn Off Computer > Restart > Tap F8 key just before Windows starts to load, > This will bring up a Menu > Use your keyboard to scroll to Safe Mode> Hit enter.

*Using Windows Explorer, find and delete these files:

C:\WINDOWS\System32\jvmmods.exe
C:\WINDOWS\system32\vstldmem.exe
C:\WINDOWS\LKMKNDHBW.exe
C:\WINDOWS\VWBYDHEKF.exe

*Click Start > Search > Click "All Files and Folders".
Under "Advanced Options", make sure the following are checked:
  • Search System Folders.
  • Search Hidden Files And Folders.
  • Search Subfolders.
Then into the search box, copy and paste the following (one at a time):

autlqiqd.exe

Then, click Search after you copy and paste each of those. After that, delete all instances of those files.

Empty your Recycle bin.

____________________________

Important: Make sure all your browsers are closed before running ATF Cleaner..

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose:Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE:If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

*Please run AVG AntiSpyware, and run a full scan as follow:

IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning process.
  • Launch AVG AntiSpyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save Report As" button in the lower left hand of the screen and save it to a text file on your system. (Make sure to remember where you saved that file, this is important).
  • Close AVG AntiSpyware.
  • Reboot to normal mode.
On your next reply, please include a fresh HijackThis log, AVG Antispyware log, Viewpoint killer log and a description on how your machine is running.
 
Last edited:
Alright. Currently I am at school. Once I get home in 7 Hours I will Go through these directions. Thanks A ton. :laugh: :heart: :laugh: :heart:

Btw, I wasable to remove all of the restricting components of the Charter High-Speed Security Suite. Last night I fixed that problem.

I will report back later after I have completed this.
 
Alright! I Have removed what was Affected. Here is the AVG report.


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 4:37:50 PM 1/29/2007

+ Scan result:



C:\Documents and Settings\Stevezor\Local Settings\Temporary Internet Files\Content.IE5\OPQRSTUV\PEKNJGQN[1].0XT -> Downloader.Obfuscated.bh : No action taken.


::Report end

Although It says "no action taken", I Deleted the 1 Other Mal ware file On the spot. (after the report file saved).

After I rebooted In Normal mode (from safe mode) It took almost twice as long to boot and load my system files. Probably due to safe mode changes.

Everything seems back to Normal.
:heart: :heart: :heart: :heart:

Thanks A Ton. Free Tech Support Saving Lots of people Money and time.

++ we learn some knowledge from this too :bigthumb:

Sincerely,
Sven
 
Hi, you didn't post all the logs..

We're not done yet, malware may still be present in your system..We need to make sure..Please post all the logs requested.
 
This topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
 
You must log in or register to reply here.
Back
Top