Trying to send email to people I don't know

[Harold Raby]

Blade81; I sent the file with ref to this thread. I deleted the files you said to. and here is the DDS log -


DDS (Ver_10-03-17.01) - NTFSx86
Run by Harold at 1:02:21.89 on Sun 08/15/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.877 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SONY\sHotKey\sHotKey.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Roxio 2010\5.0\CPMonitor.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Pogoplug\dokanmnt.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Harold\Local Settings\Temporary Internet Files\Content.IE5\ILBNLFF9\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://forums.spybot.info/showthread.php?t=58934&page=2
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [sHotKey] "c:\program files\sony\shotkey\sHotKey.exe"
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~2\VPTray.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CPMonitor] "c:\program files\roxio 2010\5.0\CPMonitor.exe"
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: cinemanow.com
Trusted Zone: qflix.com
Trusted Zone: roxio.com
Trusted Zone: sonic.com\redirect
Trusted Zone: sonic.com\redirect2
DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} - hxxp://esupport.sony.com/VaioInfo.CAB
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [2008-5-20 15328]
R1 c2scsi;c2scsi;c:\windows\system32\drivers\c2scsi.sys [2009-12-6 244608]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 CinemaNow Service;CinemaNow Service;c:\program files\cinemanow\cinemanow media manager\CinemaNowSvc.exe [2009-6-23 127352]
R2 DokanCEDriver;DokanCEDriver;c:\program files\pogoplug\dokance.sys [2010-4-1 52840]
R2 DokanCEMounter;DokanCEMounter;c:\program files\pogoplug\dokanmnt.exe [2010-4-1 122984]
R2 ReflectService;Macrium Reflect Image Mounting Service;c:\program files\macrium\reflect\ReflectService.exe [2008-8-6 216032]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2009-10-8 36368]
R2 VAIO Entertainment File Import Service;VAIO Entertainment File Import Service;c:\program files\common files\sony shared\vaio entertainment\vzcdb\VzFw.exe [2009-10-7 94290]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100813.009\naveng.sys [2010-8-14 85424]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100813.009\navex15.sys [2010-8-14 1362608]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-14 135664]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files\common files\roxio shared\12.0\sharedcom\RoxWatch12.exe [2009-7-24 219632]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys --> c:\windows\system32\drivers\ivusb.sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 PSMounter;Macrium Reflect Image Explorer Service;c:\windows\system32\drivers\psmounter.sys [2008-7-8 31712]
S3 RoxMediaDB12;RoxMediaDB12;c:\program files\common files\roxio shared\12.0\sharedcom\RoxMediaDB12.exe [2009-7-24 1116656]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
S3 VAIO Entertainment UPnP Client Adapter;VAIO Entertainment UPnP Client Adapter;c:\program files\common files\sony shared\vaio entertainment\vcsw\vcsw.exe -runbyscm --> c:\program files\common files\sony shared\vaio entertainment\vcsw\VCSW.exe -RunBySCM [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys --> c:\windows\system32\drivers\wdcsam.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-08-14 22:03:00 0 d-----w- c:\program files\ESET
2010-08-14 20:05:20 0 d-----w- C:\ComboFix
2010-08-14 01:57:11 0 d-sha-r- C:\cmdcons
2010-08-14 01:52:54 98816 ----a-w- c:\windows\sed.exe
2010-08-14 01:52:54 77312 ----a-w- c:\windows\MBR.exe
2010-08-14 01:52:54 256512 ----a-w- c:\windows\PEV.exe
2010-08-14 01:52:54 161792 ----a-w- c:\windows\SWREG.exe
2010-08-07 21:27:37 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-08-07 00:09:18 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-08-07 00:09:18 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2010-08-07 00:03:22 495 ----a-w- c:\program files\Shortcut to Zylom Games.lnk
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27:11 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll
2009-12-05 13:20:37 16384 -csha-w- c:\windows\system32\config\systemprofile\iecompatcache\index.dat
2009-12-05 13:20:37 16384 -csha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2009-12-05 13:20:37 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009120520091206\index.dat
2009-12-05 13:20:37 65536 -csha-w- c:\windows\system32\config\systemprofile\privacie\index.dat

============= FINISH: 1:02:50.59 ===============
Thanks...

 

[Blade81]

Good. Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:

• Click START then RUN
• Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.

• Double-click OTC.exe.
• Click the CleanUp! button.
• Select Yes when the
  Begin cleanup Process?
  prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok
• Download and run Secunia Personal Software Inspector (PSI) and fix its findings.
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
  If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

 

[Harold Raby]

Blade81; Thank you for all you have done. I did as you said and even checked my updates. I do that very often as I am a bit paranoid about that sort of thing. I only check Sony updates once a month or so as they are a pain in the butt. I have not had an outbreak of attempted emails sence the we ran combofix. That happened every 2 to 5 hours before that. I will go through the optional stuff tomorrow after I get some rest, at 69 years old I need a little more than I used to. I will leave the computer on for the next 48 or so hours just to see if anything happens. If anything bad happens in that time I will post back here, Thanks again and good night. Harold:thanks:

 

[Blade81]

You're welcome

Shall wait for a status report in a few days then.

 

[Harold Raby]

Blade81; Good morning. Things are looking good here. No outbreaks at all, it looks like you got it. Thank you for all of the time you spent with me getting this thing cleaned up. Take care, Harold.:crowned:

 

[Blade81]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.