Unable to open Spybot

[michollis]

I've removed some trojans from my wife's computer using Sophos but there are still some problems e.g. Internet Explorer keeps corrupting urls to windowsclick.

I've downloaded Spybot successfully but I cannot open it. (And I made a donation!)

I downloaded Spynomore and it detected

Spyware Protect
Agent rootkit
Fake Alert
Banker
Vundo Trojan
Trojan Kollah
http://forums.spybot.info/images/smilies/sad.gif:sad:
Any ideas would be gratefully received

 

[tashi]

Hello,

I've removed some trojans from my wife's computer using Sophos but there are still some problems e.g. Internet Explorer keeps corrupting urls to windowsclick.

I've downloaded Spybot successfully but I cannot open it. (And I made a donation!)

I downloaded Spynomore and it detected

Spyware Protect
Agent rootkit
Fake Alert
Banker
Vundo Trojan
Trojan Kollah
http://forums.spybot.info/images/smilies/sad.gif:sad:
Any ideas would be gratefully received

Spynomore: http://www.mywot.com/en/scorecard/spynomore.com

Please see the stickied procedure for this forum: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

If you need assistance please start a new topic providing the HJT log, this one will then be closed as helpers look for threads without a response.

Regards.

 

[michollis]

Cannot disable teatimer

Hi
Thanks for your reply.

From
>>>Before you post a HJT log
>>>When Spybot-S&D is installed.
>>>TeaTimer needs to be disabled so that its protection does not interfere with fixes.
How Spybot-S&D protects against the installation of Spyware/Malware.
>>>TeaTimer can be re-enabled once the computer is clean.

Cannot remove teatimer.as I cannot open Spybot on my wife's computer.
I am using a different computer to communciate.

 

[tashi]

Hi there,

No problem, for now,

Note:

If you have lost your Internet connection on the infected computer, or otherwise cannot post from that machine; you can download HJT to a clean PC if one is available. You can also try this if malware is blocking your access to security forums and tools.

1. Upload to infected machine
2. Place HJT into own folder
3. Run HJT on the infected PC and post the log you produce using the clean PC.

Best regards.

 

[tashi]

New topic: http://forums.spybot.info/showthread.php?t=46705