Unable to remove FunWebProduct

jaydub

New member
I have run Spybot today and get a single entry for FunWebProduct that cannot be removed with the boot up scan. I have tried running Spybot in safe mode with exactly the same result.

The registry entry that Spybot is referring to is:

HKEY_CLASSES_ROOT\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}

If I try and delete from regedit, I get an 'error while trying to delete key' and if I try and view any of the subkeys I get an 'error while opening key' message.

Whilst we have been infected with CoolWebSearch in the past, I can't see any app that might be causing the problem.

Anybody any ideas on how to resolve this issue? Or could it be a false positive?

Thanks for your help.
 
Hello,

Which version of Spybot Search and Destroy do you run?
Do you have installed the latest updates?

Best regards
Sandra
Team Spybot
 
Hello,

Which version of Spybot Search and Destroy do you run?
Do you have installed the latest updates?

Best regards
Sandra
Team Spybot

I have version 1.4 installed. I ran the check on 6th Jan and downloaded the latest updates before running the check. If there's any more specific information you require. let me know and I'll check when I get home tonight.
 
I have version 1.4 installed. I ran the check on 6th Jan and downloaded the latest updates before running the check. If there's any more specific information you require. let me know and I'll check when I get home tonight.

To confirm:
Spybot Search & Destroy 1.4
Last Detection Update: 2007-01-05
 
It appears that authorizations to read/write some FunWebProduct registry entries are removed so Spybot - S&D should be able to set authorizations to properly delete these registry entries (scan at boot isn't needed).
 
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