unable to remove problems detected

[Chyrise]

Hi! I'm new to all of this & need some help. Just installed Spybot, scanned my computer & was able to remove some problems detected, however it's telling me that some of the problems detected could not be removed because I am not the administrator. I checked and yes I am logged in as administrator (no one else uses this computer). I'm sure this has a simple solution- I just don't know it. Could some of you more computer literate people help me???

 

[tashi]

Hello Chyrise,

it's telling me that some of the problems detected could not be removed because I am not the administrator. I checked and yes I am logged in as administrator (no one else uses this computer).

"Spybot-S&D 2.0

How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

Spybot-S&D 1.6.2

On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:

1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
2. Choose Run as administrator from the context menu. "

Hope that helps.

 

[3rd Degree Burns]

I don't get this menu option?

Spybot-S&D 1.6.2

On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:

1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
2. Choose Run as administrator from the context menu. "

Hope that helps. [/QUOTE]

I have just installed Spybot 1.6.2.0 and I use Windows 7. I'm unable to remove all threats due to not having administrator status but I'm afraid I don't get the option as detailed above when I right click the S&D entry in my start menu?

I am the owner of the computer and have administrator rights in my computer user account. I've tried the in programme help menu (with helpful picture) but my dialogue box/context menu doesn't look the same?

Any ideas much appreciated, there's one pesky offender I can't get rid of... :/

 

[Zenobia]

It's possible you might be rightclicking the Spybot folder in your Start Menu by mistake.
If you have a Spybot icon on your desktop,try rightclicking that,and selecting Run As Administrator.

 

[3rd Degree Burns]

Problem solved

It's possible you might be rightclicking the Spybot folder in your Start Menu by mistake.
If you have a Spybot icon on your desktop,try rightclicking that,and selecting Run As Administrator.

Hi again,

I unistalled and then re-installed Spybot and the problem is solved happy days! I obviously didn't install all the functionality first time round, thanks for your advice though, much appreciated :

 

[Zenobia]

You're welcome.