I'm getting popups for 'your computer is infected/unsafe...etc.', cannot seem to load many webpages (they just sit in limbo waiting to load, but never get a timed out error in i.e. or firefox), and have had my Automatic Updater shut down.
Here is the kaspersky scan log:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, May 18, 2008 1:32:17 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 18/05/2008
Kaspersky Anti-Virus database records: 782067
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
C:\
D:\
E:\
Scan Statistics:
Total number of scanned objects: 104304
Number of viruses found: 4
Number of infected objects: 9
Number of suspicious objects: 0
Duration of the scan process: 03:06:26
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24adf822-76f7-4481-b30b-ff1b40f8687f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Trend Micro\PC-cillin\log\pcc_S-1-5-21-792243992-237326178-2378816582-500.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Trend Micro\PC-cillin\log\TmPfw_S-1-5-21-792243992-237326178-2378816582-500.log Object is locked skipped
C:\Documents and Settings\All Users\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\All Users\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\cert8.db Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\history.dat Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\key3.db Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\parent.lock Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Zubba\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\SupportSoft\DellSupportCenter\Zubba\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Temporary Internet Files\Content.IE5\DKBLKG3P\query[1] Infected: Trojan.Win32.Monder.gen skipped
C:\Documents and Settings\Zubba\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Zubba\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Zubba\ntuser.dat.LOG Object is locked skipped
C:\Program Files\BitComet\Downloads\Auslogics.BoostSpeed.v4.1.3.121\Auslogics.BoostSpeed.v4.1.3.121.exe/data0000.cab/is153765.exe Infected: Trojan-Downloader.Win32.ConHook.pr skipped
C:\Program Files\BitComet\Downloads\Auslogics.BoostSpeed.v4.1.3.121\Auslogics.BoostSpeed.v4.1.3.121.exe/data0000.cab Infected: Trojan-Downloader.Win32.ConHook.pr skipped
C:\Program Files\BitComet\Downloads\Auslogics.BoostSpeed.v4.1.3.121\Auslogics.BoostSpeed.v4.1.3.121.exe Rsrc-Package: infected - 2 skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\LOG\ERRORLOG Object is locked skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.631 skipped
C:\Program Files\OpenCASE\OpenCASE Media Agent\logs\csm.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP574\change.log Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus
ownloader.Win32.PopCap.b skipped
C:\WINDOWS\ModemLog_Conexant HDA D110 MDC V.92 Modem.txt Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{BAC23774-1EAE-4F59-86C6-5D9306E6F3FB}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\mfiatrbu.dll Infected: Trojan.Win32.Monder.gen skipped
C:\WINDOWS\system32\rqRKDwvV.dll Infected: Trojan-Downloader.Win32.ConHook.pr skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\xxyvvttS.dll Infected: Trojan-Downloader.Win32.ConHook.pr skipped
C:\WINDOWS\Temp\Perflib_Perfdata_154.dat Object is locked skipped
Scan process completed.
I ran spybot S&D in safe mode, got virtuamonde and virtuamonde.dll (and a few others) cleaned them. Ran it again immediately (still in safe mode) and virtuamonde.dll was still there. I assume it is the persistent infection that is causing my problems.
Here is my hijack this log from after the sbybot S&D scan:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:47 PM, on 5/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061228
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061228
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 203.208.239.133 nlogsoft.globalgamecdn.com
O1 - Hosts: 203.208.239.133 nlogsoftpatch.globalgamecdn.com
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: {77937923-98b4-21d9-c514-24dc4cd80928} - {82908dc4-cd42-415c-9d12-4b8932973977} - C:\WINDOWS\system32\mfiatrbu.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {BD18FA9C-897C-483F-8B3E-8F29C6CD1366} - C:\WINDOWS\system32\ssqOIaYp.dll (file missing)
O2 - BHO: (no name) - {E243A8E7-6244-49E0-A361-22DBF30FD46C} - C:\WINDOWS\system32\xxyvvttS.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [3ced3ab2] rundll32.exe "C:\WINDOWS\system32\dnebyuvt.dll",b
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [BM3fde092e] Rundll32.exe "C:\WINDOWS\system32\upmrbujv.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O12 - Plugin for .cgi: C:\Program Files\Internet Explorer\PLUGINS\npchime.dll
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O15 - Trusted Zone: http://rappelz.gpotato.com
O15 - Trusted Zone: http://rappelz-forum.gpotato.com
O15 - Trusted Zone: http://blackboard.umkc.edu
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/us/kavwebscan_unicode.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168056067265
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://l.yimg.com/jh/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
O20 - Winlogon Notify: xxyvvttS - C:\WINDOWS\SYSTEM32\xxyvvttS.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 11101 bytes
I'd appreciate any help you can give me. It is most annoying that I cannot load so many of my usual webpages (email accounts, online games etc.)
thank you!
Here is the kaspersky scan log:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, May 18, 2008 1:32:17 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 18/05/2008
Kaspersky Anti-Virus database records: 782067
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
C:\
D:\
E:\
Scan Statistics:
Total number of scanned objects: 104304
Number of viruses found: 4
Number of infected objects: 9
Number of suspicious objects: 0
Duration of the scan process: 03:06:26
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24adf822-76f7-4481-b30b-ff1b40f8687f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Trend Micro\PC-cillin\log\pcc_S-1-5-21-792243992-237326178-2378816582-500.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Trend Micro\PC-cillin\log\TmPfw_S-1-5-21-792243992-237326178-2378816582-500.log Object is locked skipped
C:\Documents and Settings\All Users\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\All Users\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\cert8.db Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\history.dat Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\key3.db Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\parent.lock Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Zubba\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Zubba\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\Mozilla\Firefox\Profiles\qtvldvxx.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Application Data\SupportSoft\DellSupportCenter\Zubba\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Zubba\Local Settings\Temporary Internet Files\Content.IE5\DKBLKG3P\query[1] Infected: Trojan.Win32.Monder.gen skipped
C:\Documents and Settings\Zubba\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Zubba\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Zubba\ntuser.dat.LOG Object is locked skipped
C:\Program Files\BitComet\Downloads\Auslogics.BoostSpeed.v4.1.3.121\Auslogics.BoostSpeed.v4.1.3.121.exe/data0000.cab/is153765.exe Infected: Trojan-Downloader.Win32.ConHook.pr skipped
C:\Program Files\BitComet\Downloads\Auslogics.BoostSpeed.v4.1.3.121\Auslogics.BoostSpeed.v4.1.3.121.exe/data0000.cab Infected: Trojan-Downloader.Win32.ConHook.pr skipped
C:\Program Files\BitComet\Downloads\Auslogics.BoostSpeed.v4.1.3.121\Auslogics.BoostSpeed.v4.1.3.121.exe Rsrc-Package: infected - 2 skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\LOG\ERRORLOG Object is locked skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.631 skipped
C:\Program Files\OpenCASE\OpenCASE Media Agent\logs\csm.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP574\change.log Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus

C:\WINDOWS\ModemLog_Conexant HDA D110 MDC V.92 Modem.txt Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{BAC23774-1EAE-4F59-86C6-5D9306E6F3FB}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\mfiatrbu.dll Infected: Trojan.Win32.Monder.gen skipped
C:\WINDOWS\system32\rqRKDwvV.dll Infected: Trojan-Downloader.Win32.ConHook.pr skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\xxyvvttS.dll Infected: Trojan-Downloader.Win32.ConHook.pr skipped
C:\WINDOWS\Temp\Perflib_Perfdata_154.dat Object is locked skipped
Scan process completed.
I ran spybot S&D in safe mode, got virtuamonde and virtuamonde.dll (and a few others) cleaned them. Ran it again immediately (still in safe mode) and virtuamonde.dll was still there. I assume it is the persistent infection that is causing my problems.
Here is my hijack this log from after the sbybot S&D scan:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:47 PM, on 5/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061228
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061228
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 203.208.239.133 nlogsoft.globalgamecdn.com
O1 - Hosts: 203.208.239.133 nlogsoftpatch.globalgamecdn.com
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: {77937923-98b4-21d9-c514-24dc4cd80928} - {82908dc4-cd42-415c-9d12-4b8932973977} - C:\WINDOWS\system32\mfiatrbu.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {BD18FA9C-897C-483F-8B3E-8F29C6CD1366} - C:\WINDOWS\system32\ssqOIaYp.dll (file missing)
O2 - BHO: (no name) - {E243A8E7-6244-49E0-A361-22DBF30FD46C} - C:\WINDOWS\system32\xxyvvttS.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [3ced3ab2] rundll32.exe "C:\WINDOWS\system32\dnebyuvt.dll",b
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [BM3fde092e] Rundll32.exe "C:\WINDOWS\system32\upmrbujv.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O12 - Plugin for .cgi: C:\Program Files\Internet Explorer\PLUGINS\npchime.dll
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O15 - Trusted Zone: http://rappelz.gpotato.com
O15 - Trusted Zone: http://rappelz-forum.gpotato.com
O15 - Trusted Zone: http://blackboard.umkc.edu
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/us/kavwebscan_unicode.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168056067265
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://l.yimg.com/jh/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
O20 - Winlogon Notify: xxyvvttS - C:\WINDOWS\SYSTEM32\xxyvvttS.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 11101 bytes
I'd appreciate any help you can give me. It is most annoying that I cannot load so many of my usual webpages (email accounts, online games etc.)
thank you!