Virtumonde and Smitfraud-C.

Hi Baabiouz. Well, it looks like we still have some viruses floating around. The previous email has the three reports you requested.

Thanks!
 
Hello

Yes, there is viruses and you may see where you have got them:

F:\Photoshop Plugins\Panopticum.AlphaStrip.v1.33.for.Adobe.Photoshop-SCOTCH
F:\Photoshop Plugins\11Installed\Alien.Skin.Eye.Candy.v5.1.Impact.Retail.for.Adobe.Photoshop.Incl.KeyGen-SCOTCH
F:\Photoshop Plugins\Panopticum.Digitalizer.v1.24.for.Adobe.Photoshop.incl.KeyGen-SCOTCH

C:\Downloaded Programs\Permanent Installed Programs\DVDFabPlatinum4060.rar

You should uninstall DVDFabPlatinum and Adobe.Photoshop and get them legally.
_________________

You should print out these instructions or copy them to a NotePad file so they will be accessible. Next step will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

View Hidden Files & Folders Windows XP
To view Hidden Files & Folders do the following:
Click Start
Open My Computer
Select the Tools menu and click Folder Options
Select the View Tab
Under the Hidden files and folders heading select Show hidden files and folders
Uncheck the Hide protected operating system files (recommended) optio
Click Yes to confirm
Click OK

Reboot into Safe Mode by continuously tapping the F8 key as soon as the computer begins to boot. A menu should come up where you will be given the option to enter Safe Mode.


Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

C:\Downloaded Programs\keyfinder
C:\Downloaded Programs\Permanent Installed Programs\DVDFabPlatinum4060.rar
C:\Downloaded Programs\Permanent Installed Programs\Mero Update 5 - Version 6.6.1.15d_wch.exe
F:\20082008_001504_BackUp G to F\G\Music\Love Train.wma
F:\Photoshop Plugins\Panopticum.AlphaStrip.v1.33.for.Adobe.Photoshop-SCOTCH
F:\Photoshop Plugins\11Installed\Alien.Skin.Eye.Candy.v5.1.Impact.Retail.for.Adobe.Photoshop.Incl.KeyGen-SCOTCH
F:\Photoshop Plugins\Panopticum.Digitalizer.v1.24.for.Adobe.Photoshop.incl.KeyGen-SCOTCH
G:\Music\Love Train.wma

Then remove this file:
C:\WINDOWS\system32\ncngzmjq.exe

And empty next folder:

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine

Then reboot your computer normally.
_______________


Please run Mbam, update and do Full scan :)

Post a fresh HijackThis log and Mbam report back here :)
 
Baabiouz, I followed your last instructions and have run the two new reports you requested. Thank you for your continued support.

KASPERSKY REPORT...

Sunday, August 24, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, August 24, 2008 05:22:18
Records in database: 1139029


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
C:\
D:\
F:\
G:\
L:\

Scan statistics
Files scanned 202990
Threat name 3
Infected objects 9
Suspicious objects 6
Duration of the scan 05:09:58

File name Threat name Threats count
C:\Documents and Settings\Mark Fanjoy\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f 1

C:\Documents and Settings\Mark Fanjoy\Desktop\SmitfraudFix.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f 1

C:\My Documents\Outlook Archive\emailarchive.pst Suspicious: Exploit.HTML.Iframe.FileDownload 3

C:\WINDOWS\system32\1B.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1

C:\WINDOWS\system32\1C.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1

C:\WINDOWS\system32\1D.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1

C:\WINDOWS\system32\1E.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1

C:\WINDOWS\system32\1F.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1

C:\WINDOWS\system32\20.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1

C:\WINDOWS\system32\21.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1

F:\20082308_203151_BackUp C to F\C\My Documents\Outlook Archive\emailarchive.pst Suspicious: Exploit.HTML.Iframe.FileDownload 3

The selected area was scanned.


MALWAREBYTES REPORT...

Malwarebytes' Anti-Malware 1.25
Database version: 1085
Windows 5.1.2600 Service Pack 3

20:13:20 2008-08-24
Malware Report

Scan type: Full Scan (C:\|F:\|G:\|)
Objects scanned: 239604
Time elapsed: 2 hour(s), 57 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\WINDOWS\system32\blphc9t7j0epdv.scr.vir (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\1B.tmp (Rogue.Agent) -> No action taken.
C:\WINDOWS\system32\1C.tmp (Rogue.Agent) -> No action taken.
C:\WINDOWS\system32\1D.tmp (Rogue.Agent) -> No action taken.
C:\WINDOWS\system32\1E.tmp (Rogue.Agent) -> No action taken.
C:\WINDOWS\system32\1F.tmp (Rogue.Agent) -> No action taken.
C:\WINDOWS\system32\20.tmp (Rogue.Agent) -> No action taken.
C:\WINDOWS\system32\21.tmp (Rogue.Agent) -> No action taken.
C:\WINDOWS\$NtServicePackUninstall$\hh.exe (Trojan.FakeHelp) -> No action taken.
 
Hello

Did you complete this step in Mbam instructions?

  • When the scan is complete, click OK , then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
 
No, I wasn't sure I should do that. But I kept the program open just in case until I heard from you. I just completed that step. Below is the log...

Malwarebytes' Anti-Malware 1.25
Database version: 1085
Windows 5.1.2600 Service Pack 3

04:23:28 2008-08-26
mbam-log-08-26-2008 (04-23-28).txt

Scan type: Full Scan (C:\|F:\|G:\|)
Objects scanned: 239604
Time elapsed: 2 hour(s), 57 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\WINDOWS\system32\blphc9t7j0epdv.scr.vir (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\1B.tmp (Rogue.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\1C.tmp (Rogue.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\1D.tmp (Rogue.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\1E.tmp (Rogue.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\1F.tmp (Rogue.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\20.tmp (Rogue.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\21.tmp (Rogue.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\$NtServicePackUninstall$\hh.exe (Trojan.FakeHelp) -> Quarantined and deleted successfully.
 
Okay, I also ran another MBAM report just to see. Here are both reports...

MBAM REPORT

Malwarebytes' Anti-Malware 1.25
Database version: 1085
Windows 5.1.2600 Service Pack 3

10:33:29 2008-08-26
mbam-log-08-26-2008 (10-33-29).txt

Scan type: Full Scan (C:\|F:\|G:\|)
Objects scanned: 243861
Time elapsed: 3 hour(s), 0 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


HIJACKTHIS REPORT...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:38:12, on 2008-08-26
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\system32\WTablet\Wacom_TabletUser.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [EPSON Stylus Photo R800 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2J1.EXE /P32 "EPSON Stylus Photo R800 (Copy 1)" /O5 "LPT1:" /M "Stylus Photo R800"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R800] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2J1.EXE /P23 "EPSON Stylus Photo R800" /O6 "USB001" /M "Stylus Photo R800"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - Startup: X10 Communications Link.lnk = C:\Program Files\Home Control\X10BURST.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/26.34/uploader2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1192746063328
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1213762217531
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://longsdrugs.digitalcameradeveloping.com/upload/FujifilmUploadClient.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\MARKFA~1\LOCALS~1\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\WINDOWS\system32\Wacom_Tablet.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 9272 bytes
 
Hello

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 7...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version.

To Clear the Java Runtime Environment (JRE) cache, do this:
  • Click Start > Settings > Control Panel.
  • Double-click the Java icon.
    -The Java Control Panel appears.
  • Click "Settings" under Temporary Internet Files.
    -The Temporary Files Settings dialog box appears.
  • Click "Delete Files".
    -The Delete Temporary Files dialog box appears.
    -There are three options on this window to clear the cache.
    • Delete Files
    • View Applications
    • View Applets
  • Click "OK" on Delete Temporary Files window.
    -Note: This deletes all the Downloaded Applications and Applets from the cache.
  • Click "OK" on Temporary Files Settings window.
  • Close the Java Control Panel.
You can also view these instructions along with screenshots here.


How's your PC working now?
 
Okay, I will update the JAVA. My PC is just flying along beautiful now!

Thank you so much for all your time and effort with me. I have contributed before, but I will happily donate again this week.

Thank you again and best wishes!!!
 
Hello

You're Welcome. Nice to hear your computer is running well :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP or Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
 
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