Virtumonde, etc. Infection

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A

AKAWilliam

New member
I have been infected with Virtumonde, Virtumonde.generic, and one or two others. I have spent the entire day trying to removed them, but no luck. I hope you can help me.

Here is my HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:14:27 PM, on 12/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Bar] C:\DOCUME~1\BENJAM~1\LOCALS~1\Temp\mirasnet.tmp
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {0006F063-0000-0000-C000-000000000046} (Microsoft Office Outlook View Control) - http://activex.microsoft.com/activex/controls/office/outlctlx.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/40.11/uploader2.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: faugye.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 5925 bytes
 
Hello AKAWilliam
Welcome to Safer Networking.

Please read Before You Post
That said, All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your personal data before starting any clean up procedure.



Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.<-- Don't forget this
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a New Hijackthis log.
 
Hi,

Thank you for helping me through this! I know how busy you guys must be.

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.31
Database version: 1501
Windows 5.1.2600 Service Pack 3

12/15/2008 8:39:44 AM
mbam-log-2008-12-15 (08-39-44).txt

Scan type: Quick Scan
Objects scanned: 56656
Time elapsed: 4 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 14
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 17

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\hgGXOeEV.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\khfDwTLB.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\murvpk.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0219e1ad-f191-44a6-9a66-c53d56017949} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0219e1ad-f191-44a6-9a66-c53d56017949} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{491c7a7c-aead-4f8e-ad61-76b07e2c4861} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{491c7a7c-aead-4f8e-ad61-76b07e2c4861} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\khfdwtlb (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\hggxoeev -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\hggxoeev -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\murvpk.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\hgGXOeEV.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\VEeOXGgh.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\VEeOXGgh.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\khfDwTLB.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\cwxidl.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\faugye.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gbjsagmh.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gqbyijsr.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\heennr.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kkbqhwpo.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\prunnet.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qomdtwwa.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rejifeyg.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Cobaltin\Local Settings\Temporary Internet Files\Content.IE5\3Z6DS1CC\index[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Benjamin Ake\Local Settings\Temporary Internet Files\Content.IE5\GSF0M67J\zc113432[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Benjamin Ake\Local Settings\Temporary Internet Files\Content.IE5\GSF0M67J\index[2] (Trojan.Vundo) -> Quarantined and deleted successfully.

And here is the new HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:47:25 AM, on 12/15/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {30BC735B-AA38-4414-A2AC-3BAEA86372CE} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Bar] C:\DOCUME~1\BENJAM~1\LOCALS~1\Temp\mirasnet.tmp
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {0006F063-0000-0000-C000-000000000046} (Microsoft Office Outlook View Control) - http://activex.microsoft.com/activex/controls/office/outlctlx.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/40.11/uploader2.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: murvpk.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 6362 bytes

Since I found out I was infected, I have remained offline except to check the forum for a response. I've run Spybot SandD and AdAware each time after going online, but those are the only things I've done to try to keep things under control. Each time I ran the SandD and AdAware scans after being online, there were more infections that the SandD and AdAware seemed to keep at bay. There were, of course, infections that resisted. Those were Virtumond, Virtumond.generic, Wild Tangent, and Smitfraud-C.

Also, AdAware picked up some things that SpyBot did not. Those were Win32.Trojan.KillAV and Win32.Trojan.Agent.

Thanks again for helping me.
 
Hey,

A bit more to do.

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O4 - HKLM\..\Run: [Bar] C:\DOCUME~1\BENJAM~1\LOCALS~1\Temp\mirasnet.tmp

O20 - AppInit_DLLs: murvpk.dll





Please download ATF Cleaner by Atribune to your desktop.
  • This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.


One of the entries we removed was a Trojan downloader that can download more of this garbage, it was a wise choice to stay offline until we are done.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


RcAuto1.gif


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
 
I have completed all of the steps in your previous post:

1) I opened HijackThis, did a system scan, checked the appropriate boxes, and clicked on "fix."
2) I downloaded and ran ATF Cleaner and completed all steps.
3) I downloaded and ran Combofix and completed all steps.

Here is the Combofix log:

ComboFix 08-12-14.05 - Benjamin Ake 2008-12-15 13:27:35.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.242 [GMT -5:00]
Running from: c:\documents and settings\Benjamin Ake\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\Benjamin Ake\Local Settings\Temporary Internet Files\fbk.sts
c:\windows\system32\_000111_.tmp.dll
c:\windows\system32\byeqyfih.dll
c:\windows\system32\byXOhEtu.dll
c:\windows\system32\ssqRIccC.dll
c:\windows\system32\ygurtt.dll
c:\windows\Tasks\gjcbyfjv.job
c:\windows\Tasks\ppccizvh.job
D:\Autorun.inf

----- BITS: Possible infected sites -----

hxxp://childhe.com
.
((((((((((((((((((((((((( Files Created from 2008-11-15 to 2008-12-15 )))))))))))))))))))))))))))))))
.

2008-12-15 08:32 . 2008-12-15 08:32 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-15 08:32 . 2008-12-15 08:32 <DIR> d-------- c:\documents and settings\Benjamin Ake\Application Data\Malwarebytes
2008-12-15 08:32 . 2008-12-15 08:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-15 08:32 . 2008-12-03 19:59 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-15 08:32 . 2008-12-03 19:59 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-11 10:56 . 2008-12-14 19:06 70 --ah----- C:\aaw7boot.cmd
2008-12-10 17:14 . 2008-12-10 17:14 <DIR> d-------- c:\program files\Trend Micro
2008-12-10 10:09 . 2008-12-11 09:42 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-12-10 10:09 . 2008-12-10 10:48 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-10 08:42 . 2008-12-10 08:42 <DIR> d-------- c:\program files\Lavasoft
2008-12-10 08:42 . 2008-12-10 08:43 <DIR> d-------- c:\documents and settings\All Users\Application Data\Lavasoft
2008-12-10 08:40 . 2008-12-10 08:40 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2008-11-22 10:43 . 2008-11-22 10:43 <DIR> d-------- c:\documents and settings\Benjamin Ake\.unlimitedftp
2008-11-22 09:56 . 2008-12-07 11:53 <DIR> d-------- c:\program files\FileZilla FTP Client
2008-11-22 09:56 . 2008-12-10 08:10 <DIR> d-------- c:\documents and settings\Benjamin Ake\Application Data\FileZilla

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-24 13:47 --------- d-----w c:\documents and settings\Benjamin Ake\Application Data\Netscape
2008-11-22 18:44 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-10-28 11:52 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-10-25 00:54 --------- d-----w c:\program files\Microsoft Small Business
2008-10-25 00:48 --------- d-----w c:\program files\Microsoft SQL Server
2008-10-25 00:45 --------- d-----w c:\program files\Microsoft.NET
2008-10-25 00:43 --------- d-----w c:\program files\MSXML 6.0
2008-10-25 00:36 --------- d-----w c:\documents and settings\Benjamin Ake\Application Data\GetRightToGo
2008-10-25 00:18 --------- d-----w c:\program files\Microsoft Works
2008-10-24 23:37 375,648 ----a-w c:\program files\X12-30196-DLM.exe
2008-10-24 23:35 --------- d-----w c:\documents and settings\Benjamin Ake\Application Data\ICAClient
2008-10-24 23:34 --------- d-----w c:\documents and settings\Benjamin Ake\Application Data\Runaware
2008-10-24 23:28 --------- d-----w c:\documents and settings\Benjamin Ake\Application Data\BitZipper
2008-10-24 23:19 228,852,088 ----a-w c:\program files\office2007sp1-kb936982-fullfile-en-us.exe
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-24 11:21 455,296 ------w c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 13:35 --------- d-----w c:\documents and settings\All Users\Application Data\AOL OCP
2008-10-23 13:34 --------- d-----w c:\program files\AIM6
2008-10-23 13:34 --------- d-----w c:\documents and settings\Benjamin Ake\Application Data\acccore
2008-10-23 13:33 --------- d-----w c:\program files\Viewpoint
2008-10-23 13:33 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-10-23 13:33 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-10-23 13:33 --------- d-----w c:\documents and settings\All Users\Application Data\acccore
2008-10-23 13:32 --------- d-----w c:\program files\Common Files\AOL
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-15 16:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll
2008-10-03 17:41 6,066,176 ------w c:\windows\system32\dllcache\ieframe.dll
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-23 22:46 245,408 ----a-w c:\windows\system32\unicows.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-15 12:12 1,846,400 ------w c:\windows\system32\dllcache\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-07-19 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-07-19 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-07-19 114688]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 1388544]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2005-02-08 159744]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-11-16 503808]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2005-03-29 233534]
"RecGuard"="c:\windows\SMINST\RecGuard.exe" [2005-10-11 1187840]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
"AGRSMMSG"="AGRSMMSG.exe" [2005-04-13 c:\windows\AGRSMMSG.exe]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Photosmart Premier Fast Start.lnk
backup=c:\windows\pss\HP Photosmart Premier Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Verizon Online Support Center.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Verizon Online Support Center.lnk
backup=c:\windows\pss\Verizon Online Support Center.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Benjamin Ake^Start Menu^Programs^Startup^SCRABBLE Complete Registration.lnk]
path=c:\documents and settings\Benjamin Ake\Start Menu\Programs\Startup\SCRABBLE Complete Registration.lnk
backup=c:\windows\pss\SCRABBLE Complete Registration.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
--a------ 2008-09-03 19:12 111936 c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2008-04-13 19:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eabconfg.cpl]
--a------ 2005-12-07 13:56 409600 c:\program files\HPQ\Quick Launch Buttons\eabservr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
--a----t- 2008-09-09 08:43 133104 c:\documents and settings\Benjamin Ake\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
--a------ 2005-02-17 02:11 49152 c:\program files\Hp\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2008-09-08 22:02 289576 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Motive SmartBridge]
--a------ 2002-05-18 11:04 327680 c:\progra~1\VERIZO~1\SMARTB~1\MotiveSB.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
---hs---- 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QPService]
--a------ 2005-12-12 14:39 94208 c:\program files\Hp\QuickPlay\QPService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2008-09-06 14:09 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Reminder]
--------- 2005-10-28 18:11 679936 c:\windows\CREATOR\Remind_XP.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a------ 2005-11-10 16:03 36975 c:\program files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqDIA.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\FileZilla FTP Client\\filezilla.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"20:TCP"= 20:TCP:FTP-Data

R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ [2007-02-10 29178224]
S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2007-07-28 4736]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\Drivers\usbbc2.sys [2006-06-20 8960]
S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2008-10-23 24652]

*Newly Created Service* - CATCHME
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-12-10 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2008-12-15 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\Benjamin Ake\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-09-09 08:43]
.
- - - - ORPHANS REMOVED - - - -

BHO-{30BC735B-AA38-4414-A2AC-3BAEA86372CE} - (no file)
MSConfigStartUp-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe
MSConfigStartUp-OCAEBNDVDUpdate - c:\program files\ObjectCube\XXX2Burn DVD Wizard\xxx2burn.exe
MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
FF - ProfilePath - c:\documents and settings\Benjamin Ake\Application Data\Mozilla\Firefox\Profiles\wmv6w5sw.default\
FF - prefs.js: browser.startup.homepage - hxxp://google.com/
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-15 13:28:56
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe??????????z?P??|?????? ???B?????????????hLC? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-12-15 13:30:32
ComboFix-quarantined-files.txt 2008-12-15 18:29:35

Pre-Run: 45,999,456,256 bytes free
Post-Run: 45,993,295,872 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

227 --- E O F --- 2008-11-13 08:03:22


And here is my new HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:33:49 PM, on 12/15/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\Documents and Settings\Benjamin Ake\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\imapi.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {0006F063-0000-0000-C000-000000000046} (Microsoft Office Outlook View Control) - http://activex.microsoft.com/activex/controls/office/outlctlx.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/40.11/uploader2.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 6147 bytes


Thanks for walking me through this. I have a question about security, going forward. I have a blog via Wordpress.org, and I FTP files using Filezilla. Other than downloading an anti-virus program, is there anything special I need to do to protect my files and computer? I know using FTP has its own risks, but despite Googling everything I could think of, I have been able to figure out what exactly those risks are and what I can to do minimize them.

Thanks again.
 
Hello,

Your log looks fine :bigthumb:

Unless you have plans to purchase any Anti Virus programs, here are some free ones, just install one and one Firewall, more is overkill and can slow down your system.

Free Anti Virus Programs




Free Firewalls





ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.

Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.

Hijackthis <---Your call, hopefully you won't need it again, if you do you can redownload it

Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • CF_Cleanup.png

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.




Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.
Click to expand...

Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
  • Spybot Search and Destroy 1.6
    Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  • IE-Spyad
    IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.


Safe Surfn
Ken
 
Okay, here goes:

1) I updated Windows. As soon as I ran Combofix, the Microsoft update icon appeared in my system tray. There were 6 updates.

2) I installed AVG 8.

3) I installed Outpost Free Firewall.

4) I installed Spyware Blaster.

5) I upgraded Firefox to 3.0.4.

6) I created a fresh system restore point.

7) I uninstalled Combofix.

Hopefully, I'll be all safe and sound now. I have a few more questions before we wrap up.

A) I ran Spybot SandD and there were still 3 PUPS entries for WildTangent. Is this something I need to worry about?

B) Do I need to delete any previous system restore points that may have contained infections?

C) I noticed in Task Manager that the memory usage for explorer.exe is 25, 436K. Do I need to worry about that, or is that standard?

D) I read all of the link you provided (thanks again for that!). I just wanted to be sure that I don't need to do anything beyond what I've already done to protect myself since I use FTP and Filezilla so extensively. Is there anything more I need to do?

I can't thank you enough for your help with this. My computer is running beautifully.
 
Hello,

What I would do is to clean out any previous restore points as all the garbage we removed is most likely backed up in that program, then be sure to create a new Restore point.

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

  • Right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.


Reboot your computer


Turn ON System Restore.

  • Right-click My Computer.
  • ClickProperties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.


Create a new Restore Point <-- Very Important

  • Go to Start/ All Programs> Assessories> System Tools> System Restore/ Create a New Restore Point
System Restore Tutorial <-- If you need it



WildTangent <--Can be good or bad, its usually related to online games.

I would run Spybot Search and Destroy and remove all it finds....REBOOT YOUR SYSTEM....and run it again until its clean



Explorer.exe basically runs all your programs, depends on how many programs you have open will depend on how high it is. It may be in the ball park, you need to worry when its up around 90% or so.

Hope this helps, any more questions just post back.

Ken:)
 
I followed your instructions and deleted the previous restore points, restarted, and then created a new restore point.

Over the previous week, I have run SandD at least a dozen times, and each time it has come back with WildTangent. The SandD results come back saying something like, "Could not remove 3 processes. In working memory. Please restart computer to remove." Each time I have restarted the computer, but WildTangent remains on my computer. I don't do any online gaming, so I don't know how these got on my computer, but if they aren't malicious, I'm not going to worry too much about them.

Any last bit of advice on FTP safety?

Thank you, so much, for getting me back online. My blog has been shut down for almost a week. I'm hoping to be back up tomorrow. You guys do a really great work here.
 
Open Hijackthis
  • Go to Misc Tools> Open Uninstall Manager.
  • Click on Save List.
  • The list will open in Notepad.
  • Copy and Paste the List into this thread
 
Everything was going so smoothly . . . For some reason, I cannot get to my own website, and it's the only website that I can't get to. Every other site comes up fine. But mine won't. The server just times out. I've tried in IE, Safari, and Firefox. I thought maybe my server was down, so I called my host, but everything is fine. The customer rep was looking at my site as we we were talking.

Also, I tried clearing the history and cache in each of the browsers, but they just won't empty. Nothing at all happens in any of them.

I thought maybe some of my Outpost firewall settings were off, so I disabled it. But still no luck. I then tried to disable AVG, but I couldn't find any way to do that so I uninstalled it. That didn't work either. I then turned off the protection in SpyWare Blaster but that also failed. I thought maybe I was somehow (no matter how far-fetched) on the Spyware, but I checked for that and my domain wasn't on there. I just cant get to my own website either directly or through the Wordpress backend. So, so, so weird. Any ideas?

And here is my uninstall list.

5 Card Slingo from Hewlett-Packard Laptops (remove only)
Ad-Aware
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat and Reader 6.0.3 Update
Adobe Acrobat and Reader 6.0.4 Update
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 6.0.1
Agere Systems AC'97 Modem
Agnitum Outpost Firewall 1.0
AIM 6
ALPS Touch Pad Driver
Any to Icon
Apple Software Update
Boggle Supreme
Bonjour
Bounce Symphony from Hewlett-Packard Laptops (remove only)
Chuzzle Deluxe from Hewlett-Packard Laptops (remove only)
Corbis CD
Crystal Maze from Hewlett-Packard Laptops (remove only)
Customer Experience Enhancement
Easy Internet Sign-up
FATE from Hewlett-Packard Laptops (remove only)
FileZilla Client 3.1.6
Final Drive Nitro from Hewlett-Packard Laptops (remove only)
Flip Words from Hewlett-Packard Laptops (remove only)
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 2.0 (KB922981)
Hotfix for Microsoft .NET Framework 2.0 (KB923319)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
HP Game Console and games
HP Help and Support
HP Imaging Device Functions 6.0
HP Photosmart Premier Software 6.0
HP PSC & OfficeJet 5.3.B
HP QuickPlay 2.0
HP Software Update
HP User Guides--System Recovery
HP Wireless Assistant 2.00 B3
HP_User_Guides_0005
Insaniquarium Deluxe from Hewlett-Packard Laptops (remove only)
Intel(R) Graphics Media Accelerator Driver for Mobile
InterActual Player
iTunes
J2SE Runtime Environment 5.0 Update 6
Jewel Quest from Hewlett-Packard Laptops (remove only)
Lemonade Tycoon 2 from Hewlett-Packard Laptops (remove only)
Lexibox Deluxe from Hewlett-Packard Laptops (remove only)
Mah Jong Quest from Hewlett-Packard Laptops (remove only)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Accounting 2008
Microsoft Office Accounting 2008
Microsoft Office Accounting 2008 Equifax Addin
Microsoft Office Accounting 2008 Fixed Asset Manager
Microsoft Office Accounting 2008 PayPal Addin
Microsoft Office Accounting ADP Payroll Addin
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 Redistributable
Microsoft WinUsb 1.0
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (3.0.4)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser
Netflix Movie Viewer
Oasis from Hewlett-Packard Laptops (remove only)
Office 2003 Trial Assistant
PCLinq2 High-Speed USB Bridge Cable
Polar Bowler from Hewlett-Packard Laptops (remove only)
Polar Golfer from Hewlett-Packard Laptops (remove only)
Puzzle Express from Hewlett-Packard Laptops (remove only)
Quick Launch Buttons 5.20 F2
Quicken 2006
QuickTime
Safari
Scrabble Complete
SCRABBLE from Hewlett-Packard Laptops (remove only)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Slingo Deluxe from Hewlett-Packard Laptops (remove only)
Slyder from Hewlett-Packard Laptops (remove only)
Snowboard SuperJam
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
SoundMAX
Spybot - Search & Destroy
SpywareBlaster 4.1
Super Granny from Hewlett-Packard Laptops (remove only)
TestDrive Client
Texas Instruments PCIxx21/x515/xx12 drivers.
TourSetup
Tradewinds from Hewlett-Packard Laptops (remove only)
TurboTax Deluxe Deduction Maximizer 2006
TurboTax ItsDeductible 2006
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Verizon Online
Verizon Online Support Center
Viewpoint Media Player
WexTech AnswerWorks
Windows Easy Transfer
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3
Wireless Home Network Setup
WordBiz version 1.8
WordPerfect Office 11
Zuma Deluxe from Hewlett-Packard Laptops (remove only)
 
Okay, it looks like the browsers' histories do clear. The new versions autopopulate the address bar with suggestion from the bookmarks, which I was interpreting as browsing history.

But I still can't get on my own site from this computer. The server is up, and my friends are able to load my website with no problem. I've combed through the settings for all of the new safety programs I've installed, but I can't find anything that would block just my site. I'm sure I'm missing something obvious, but I can't figure it out.
 
I uninstalled the Outpost Firewall, AVG 8, and Spyware Blaster, but I still can't get on my site. Also, earlier today, I was able to FTP into the server, but now I am not able to connect at all (the name of my site is part of the Filezilla logon information), so I'm sure something somewhere is reading the information and blocking it. But I don't know which program it is. I also checked to see if the Windows Firewall is on, but it's turned off. I know there were bunch of security updates for Windows today, so maybe that has something to do with it?

And, when I first started using Filezilla, I learned that when Norton/Symantec anti-virus programs expire, they automatically shut down the port that is used to FTP. I know this isn't about malware anymore, but if I can't work on my site, I'm sort of in trouble.

Should I back up to the restore point that I set up earlier today. I don't know if that was before or after the issue with accessing my site came up . . . .
 
I went back to the system restore point that I made right after I deleted all of the previous (probably infected) restore points. From that point, I tried to uninstall both AVG and Outpost firewall, but I got errors for both. For AVG, I got this: "Installer initialization failed due to following error:
Error: @AvgErrorCode_0x0253 %FILE% = "C:\Program Files\AVG\AVG8"
@AvgErrorCode_0x0020." I don't know if this is because I was trying to change a program that had been uninstalled after the restore point I was working from. For Outpost Firewall, I got an "Invalid install log file" error, although the Firewall was operational, and I could make changes to it. Something I noticed was that when I opened the Outpost Firewall (before I uninstalled it0 I saw that in the Plugin section under "Ads" there were some blocked entries from my site based on ad size, except the ads were, in fact, just regular jpegs that were part of a post.

I'm just throwing all of the information I am coming across. My apologies. I imagine you've had a very long day dealing with all of these infections.
 
Hello,

You said in a previous post that you uninstalled AVG, Outpost and SpywareBlaster, if you did try deleting there folder .

I am afraid I really don't know whats going on, this is sort of out of my expertise, why don't you post in this forum, its one of the better ones on the internet and the replies are quick, let them know that you had an infected computer and that after it was cleaned everything was fine until you installed the firewall , there very good for sorting these types of problems out.

This is there Networking forum, its a free service but like Safer, you need to join.
http://www.windowsbbs.com/networking/

Give them a link to this thread so they can see what has been done
http://forums.spybot.info/showthread.php?t=41276


Keep me updated please .

Ken
 
Last edited:
Okay, so, I woke up this morning, turned my computer on, and I could access my site and I could FTP into the server. The only thing I can think of that might have had any effect is I turned my computer off instead of restarting it. I know that with some updates, the computer has to be turned off, so maybe when I shut down last night, that did it. However it happened, I ain't complaining!

I'm going to reinstall each of the safety features and check the effects as I go along. If I have the same problem again that will hopefully let me pinpoint its origin. And if I can't, I will definitely use the links you provided. Thanks for posting those. When stuff like this goes wrong, it's so hard to know who to turn to and trust for help. You guys here at the forum have really made that search much easier. Thanks for that, too.

Do I need to do anything about the WildTangent stuff after all?
 
Hello,

I don't see it in your Add Remove Programs.

HP Game Console and games <-- This may have installed it and its ok.

I have a Dell laptop and its installed with Dell Games so I would not worry about it.

Take Care,

Ken:)


Glad things are working better for you.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
 
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