virtumonde has to be removed

S

susvin

New member
Hi,
My pc has been affected by virtumonde. I have been following this forum and have done the following till now:
1. Disable TeaTimer from Spybot.
2. Re-boot PC in Safe mode
3. Run Spybot and removed Vitumonde
4. Re-boot PC in normal mode.
5. Invoked HijackThis, and performed system scan.
6. Log file output is as follows:

------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:38:17 PM, on 9/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Airlink101\AWLL4030\ACU.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Printkey\Printkey.exe
C:\Documents and Settings\paivi\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://i2hq/sites/isd/euc/infonet2/My Search Assistant/infonet2_my_search_assistant.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://connect.oocl.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Airlink101\AWLL4030\ACU.exe" -nogui
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [StxTrayMenu] "C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ec663672] rundll32.exe "C:\WINDOWS\system32\dywyfhpq.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [GetModule23] "C:\Program Files\GetModule\GetModule23.exe"
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" (User '?')
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [GetModule23] "C:\Program Files\GetModule\GetModule23.exe" (User '?')
O4 - S-1-5-21-2065039802-622210664-899889007-76380 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - S-1-5-18 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - .DEFAULT Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - .DEFAULT User Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - Startup: Printkey 4.01.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://i2na/MySite/default.aspx
O15 - Trusted Zone: *.cargosmart.com
O15 - Trusted Zone: *.cargosystem.com
O15 - Trusted Zone: *.dell.com
O15 - Trusted Zone: *.depotsmart.com
O15 - Trusted Zone: *.dgsmart.com
O15 - Trusted Zone: *.dxi.com
O15 - Trusted Zone: *.epeoplesmart.com
O15 - Trusted Zone: http://*.gdsc
O15 - Trusted Zone: http://*.hkgproj
O15 - Trusted Zone: *.hp.com
O15 - Trusted Zone: *.msn.com
O15 - Trusted Zone: *.oceanroutes.com
O15 - Trusted Zone: http://*.testinfo206
O15 - Trusted Zone: *.cargosmart.com (HKLM)
O15 - Trusted Zone: *.cargosystem.com (HKLM)
O15 - Trusted Zone: *.dell.com (HKLM)
O15 - Trusted Zone: *.depotsmart.com (HKLM)
O15 - Trusted Zone: *.dgsmart.com (HKLM)
O15 - Trusted Zone: *.dxi.com (HKLM)
O15 - Trusted Zone: *.epeoplesmart.com (HKLM)
O15 - Trusted Zone: http://*.gdsc (HKLM)
O15 - Trusted Zone: http://*.hkgproj (HKLM)
O15 - Trusted Zone: *.hp.com (HKLM)
O15 - Trusted Zone: *.msn.com (HKLM)
O15 - Trusted Zone: *.oceanroutes.com (HKLM)
O15 - Trusted Zone: http://*.testinfo206 (HKLM)
O16 - DPF: {400429E4-BED4-472E-93BF-F85AB8565DFF} - http://www.terp17.com/ax/axo.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://sjcsslvpn.oocl.com/vdesk/terminal/602/InstallerControl.cab#version=6020,2007,1001,2146
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://sjcsslvpn.oocl.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2008,0404,2136
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://sjcsslvpn.oocl.com/vdesk/terminal/urTermProxy.cab#version=6010,2008,0404,2134
O16 - DPF: {7584c670-2274-4efb-b00b-d6aaba6d3850} (Microsoft RDP Client Control (redist)) - https://sjcsslvpn.oocl.com/vdesk/terminal/msrdp.cab#version=5,2,3790,0
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/installers/cab/WinAntiVirusPro2006FreeInstall.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://sjcsslvpn.oocl.com/vdesk/terminal/urxhost.cab#version=6010,2008,0404,2137
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} (F5 Networks OS Policy Agent) - https://sjcsslvpn.oocl.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2008,0404,2139
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 8793 bytes

------------------------------------------------------------------------

Please advise on next steps.
Thanks in advance
SV
 
Hello susvin

Welcome to Safer Networking.

Please read Before You Post
That said, All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

You have a bit more going on besides the Vundo Trojan, lets do a few things.

First create a new folder in C:\Program Files and name it Hijackthis, then go to where you have HJT installed and cut and paste it into the new folder, we need to have this for backup purposes.

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

O16 - DPF: {400429E4-BED4-472E-93BF-F85AB8565DFF} - http://www.terp17.com/ax/axo.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/...reeInstall.cab




This will bring your IE Trusted Zone back to default.

Internet Explorer is needed to run this program properly.
Download: DelDomains and save it to the desktop.
  • Close all open windows and your browser
  • Right Click DelDomains.inf and select > Install
  • Reboot your computer


Make sure you save the logs from these to scans, I need to see them.



Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.<-- Don't forget this
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a New Hijackthis log.






This tool needs to be run from Safemode to be effective so download it to your desktop then boot to Safemode to run it

To Enter Safemode
  • Go to Start> Shut off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
    this will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to Safemode
  • Then press the Enter Key on your Keyboard
Tutorial if you need it How to boot into Safemode
Click to expand...

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log


Post the Malwarebytes log, the SDFix log and a new HJT log, if they will not fit all in one reply, take as many replies as you need by using the Submit Reply.
 
Hello Ken545,
Thanks for taking the time to look at my case.
I think I have done all the steps per your instructions:

1. Ran HijackThis (with System scan only) per instructions and brought back the IE Trusted Zone. No Log file for this step.

2. Downloaded DelDomains.inf installed and rebooted the computer. No log file for this step.

3. Downloaded Malwarebytes' Anti-Malware, installed and Scanned per instructions. The scan removed some files. For the remaining files, it wanted a re-boot. After re-boot, looked at the Malwarebytes folder. The the log file was not updated after re-boot. (Still had pre-boot timestamp and contained entries like C:\WINDOWS\system32\jkkHBRkl.dll (Trojan.Vundo.H) -> Delete on reboot.

Hence, performed scan one more time. Log file generated for this step is attached. It indicates all malicious items have been removed.

Malwarebytes' Anti-Malware 1.28
Database version: 1215
Windows 5.1.2600 Service Pack 2

9/27/2008 12:16:11 PM
mbam-log-2008-09-27 (12-16-11).txt

Scan type: Quick Scan
Objects scanned: 51527
Time elapsed: 8 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


4. Ran HijackThis with ‘Do a System scan and save a Log file’ option

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:52 PM, on 9/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Airlink101\AWLL4030\ACU.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Printkey\Printkey.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\paivi\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://i2hq/sites/isd/euc/infonet2/My Search Assistant/infonet2_my_search_assistant.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://connect.oocl.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SelasI Class - {59F4F380-01A0-4083-9FA4-E3B827319F7E} - C:\WINDOWS\system32\vcbhgkcq.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Airlink101\AWLL4030\ACU.exe" -nogui
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [StxTrayMenu] "C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" (User '?')
O4 - S-1-5-21-2065039802-622210664-899889007-76380 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - S-1-5-18 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - .DEFAULT Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - .DEFAULT User Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - Startup: Printkey 4.01.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://i2na/MySite/default.aspx
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://sjcsslvpn.oocl.com/vdesk/terminal/602/InstallerControl.cab#version=6020,2007,1001,2146
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://sjcsslvpn.oocl.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2008,0404,2136
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://sjcsslvpn.oocl.com/vdesk/terminal/urTermProxy.cab#version=6010,2008,0404,2134
O16 - DPF: {7584c670-2274-4efb-b00b-d6aaba6d3850} (Microsoft RDP Client Control (redist)) - https://sjcsslvpn.oocl.com/vdesk/terminal/msrdp.cab#version=5,2,3790,0
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://sjcsslvpn.oocl.com/vdesk/terminal/urxhost.cab#version=6010,2008,0404,2137
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} (F5 Networks OS Policy Agent) - https://sjcsslvpn.oocl.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2008,0404,2139
O20 - Winlogon Notify: ftpeula - C:\WINDOWS\AppPatch\ftpeula.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 7676 bytes

Step5 in next reply.
 
5. Downloaded SDFix and installed in C:\SDFix folder. Re-booted computer in safe mode and followed instructions. Report,txt is pated below.


SDFix: Version 1.229
Run by PAIVI on Sat 09/27/2008 at 12:36 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :

Restoring Default Security Values
Restoring Default Hosts File

Rebooting

Checking Files :
Trojan Files Found:
C:\1F.TMP - Deleted
C:\21.TMP - Deleted
C:\23.TMP - Deleted
C:\24.TMP - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP1.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP2.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP3.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP4.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP5.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP6.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP7.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP8.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMPF.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP1.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP16.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP2.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP3.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP4.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP5.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP6.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP7.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMP8.tmp - Deleted
C:\DOCUME~1\paivi\LOCALS~1\Temp\TMPF.tmp - Deleted
C:\1B.tmp - Deleted
C:\1F.tmp - Deleted
C:\21.tmp - Deleted
C:\23.tmp - Deleted
C:\24.tmp - Deleted
C:\WINDOWS\PART0100.DAT - Deleted

Removing Temp Files

ADS Check :

Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-27 12:43:26
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

Remaining Services :

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 7 Jul 2008 2,156,368 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 13 Dec 2006 143 A.SH. --- "C:\WINDOWS\AppPatch\frtm.tmp"
Sat 8 Jul 2006 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sun 2 Mar 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"

Finished!

6. HijackThis with ‘Do a System scan and save a Log file’ option. Log pasted below.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:54:06 PM, on 9/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Airlink101\AWLL4030\ACU.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Printkey\Printkey.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\paivi\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://i2hq/sites/isd/euc/infonet2/My Search Assistant/infonet2_my_search_assistant.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://connect.oocl.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SelasI Class - {59F4F380-01A0-4083-9FA4-E3B827319F7E} - C:\WINDOWS\system32\vcbhgkcq.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Airlink101\AWLL4030\ACU.exe" -nogui
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [StxTrayMenu] "C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" (User '?')
O4 - S-1-5-21-2065039802-622210664-899889007-76380 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - S-1-5-18 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - .DEFAULT Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - .DEFAULT User Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - Startup: Printkey 4.01.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://i2na/MySite/default.aspx
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://sjcsslvpn.oocl.com/vdesk/terminal/602/InstallerControl.cab#version=6020,2007,1001,2146
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://sjcsslvpn.oocl.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2008,0404,2136
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://sjcsslvpn.oocl.com/vdesk/terminal/urTermProxy.cab#version=6010,2008,0404,2134
O16 - DPF: {7584c670-2274-4efb-b00b-d6aaba6d3850} (Microsoft RDP Client Control (redist)) - https://sjcsslvpn.oocl.com/vdesk/terminal/msrdp.cab#version=5,2,3790,0
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://sjcsslvpn.oocl.com/vdesk/terminal/urxhost.cab#version=6010,2008,0404,2137
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} (F5 Networks OS Policy Agent) - https://sjcsslvpn.oocl.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2008,0404,2139
O20 - Winlogon Notify: ftpeula - C:\WINDOWS\AppPatch\ftpeula.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 7677 bytes


Please advise.
Thanks in advance.
 
Hello,

Actually I wanted to see the first Malwarebytes log, not the one that shows nothing, I really needed to see what was removed.

Remove these with HJT.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

O2 - BHO: SelasI Class - {59F4F380-01A0-4083-9FA4-E3B827319F7E} - C:\WINDOWS\system32\vcbhgkcq.dll (file missing)

If you or a systems administrator set these then leave them be otherwise fix them also
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present





Is this familiar to you, do you know what it is?
O20 - Winlogon Notify: ftpeula - C:\WINDOWS\AppPatch\ftpeula.dll (file missing)

If not then do this.

You need to enable windows to show all files and folders, instructions Here

Go to VirusTotal and submit this file for analysis, just use the browse feature and then Send File, you will get a report back, post the report into this thread for me to see.

C:\WINDOWS\AppPatch\ftpeula.dll
 
Hello Ken,
I’m still here, had been out for some days. Anyways, I ran the HJT and removed the two files

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

O2 - BHO: SelasI Class - {59F4F380-01A0-4083-9FA4-E3B827319F7E} - C:\WINDOWS\system32\vcbhgkcq.dll (file missing)

I did not do anything with the two O6 files. I am not the administrator. Should I remove them as well? Pls advice.
Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:44:00 PM, on 10/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Airlink101\AWLL4030\ACU.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Printkey\Printkey.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\iMesh Applications\iMesh\iMesh.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\paivi\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://i2hq/sites/isd/euc/infonet2/My Search Assistant/infonet2_my_search_assistant.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://connect.oocl.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Airlink101\AWLL4030\ACU.exe" -nogui
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [StxTrayMenu] "C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" (User '?')
O4 - S-1-5-21-2065039802-622210664-899889007-76380 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - S-1-5-18 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - .DEFAULT Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - .DEFAULT User Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - Startup: Printkey 4.01.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://i2na/MySite/default.aspx
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://sjcsslvpn.oocl.com/vdesk/terminal/602/InstallerControl.cab#version=6020,2007,1001,2146
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://sjcsslvpn.oocl.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2008,0404,2136
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://sjcsslvpn.oocl.com/vdesk/terminal/urTermProxy.cab#version=6010,2008,0404,2134
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1222546361171
O16 - DPF: {7584c670-2274-4efb-b00b-d6aaba6d3850} (Microsoft RDP Client Control (redist)) - https://sjcsslvpn.oocl.com/vdesk/terminal/msrdp.cab#version=5,2,3790,0
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://sjcsslvpn.oocl.com/vdesk/terminal/urxhost.cab#version=6010,2008,0404,2137
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} (F5 Networks OS Policy Agent) - https://sjcsslvpn.oocl.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2008,0404,2139
O20 - Winlogon Notify: ftpeula - C:\WINDOWS\AppPatch\ftpeula.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 7704 bytes
-------------------------------------------------------

Enabled Windows to show all file & folders.

Tried to upload the C:\WINDOWS\AppPatch\ftpeula.dll onto VirusTotal.
Recieved the following message.
0 bytes size received / Se ha recibido un archivo vacio

Checked the folder. Could not find ftpeula.dll
 
I forgot to mention few noticeable points. The MS Windows automatic update has started to function. It was not working during the 15-20 days time my pc was infected. Adverstisement Pop-ups have stopped too.
 
Glad things are better. Leave those 06 entries alone as long as you know you set them.

I wish you would have told me this was a company machine as we just clean home users and not corporations. Read Post #5
http://forums.spybot.info/showthread.php?t=288

Lets remove this with HJT,

O20 - Winlogon Notify: ftpeula - C:\WINDOWS\AppPatch\ftpeula.dll (file missing


Download CCleaner from here to clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
  • If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
  • Click on the "Options" icon at the left side of the window, then click on "Advanced."
    deselect "Only delete files in Windows Temp folders older than 48 hours."
  • Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
  • Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
  • After CCleaner has completed its process, click Exit.

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!
**Note** Go to Options> Cookies and any you want to keep move them to The Keep window


Post a new HJT log please
 
Hello Ken,
Yes, this is a company given home computer, since we are allowed to work from home at times. It’s not in the company network, and is used for personal use. I never had to login using the admin user for the last 3-4 yrs since I had this pc. Also, there is no support offered by the company for this pc. Anyway, I'm sorry since I was not aware of your policy.

I removed the following file from HJT
O20 - Winlogon Notify: ftpeula - C:\WINDOWS\AppPatch\ftpeula.dll…

Ran CCleaner .

Following is the latest HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:19:19 PM, on 10/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Airlink101\AWLL4030\ACU.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Printkey\Printkey.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\paivi\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://i2hq/sites/isd/euc/infonet2/My Search Assistant/infonet2_my_search_assistant.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://connect.oocl.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Airlink101\AWLL4030\ACU.exe" -nogui
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [StxTrayMenu] "C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-2065039802-622210664-899889007-76380\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" (User '?')
O4 - S-1-5-21-2065039802-622210664-899889007-76380 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - S-1-5-18 Startup: Printkey 4.01.lnk = ? (User '?')
O4 - .DEFAULT Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - .DEFAULT User Startup: Printkey 4.01.lnk = ? (User 'Default user')
O4 - Startup: Printkey 4.01.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://i2na/MySite/default.aspx
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://sjcsslvpn.oocl.com/vdesk/terminal/602/InstallerControl.cab#version=6020,2007,1001,2146
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://sjcsslvpn.oocl.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2008,0404,2136
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://sjcsslvpn.oocl.com/vdesk/terminal/urTermProxy.cab#version=6010,2008,0404,2134
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1222546361171
O16 - DPF: {7584c670-2274-4efb-b00b-d6aaba6d3850} (Microsoft RDP Client Control (redist)) - https://sjcsslvpn.oocl.com/vdesk/terminal/msrdp.cab#version=5,2,3790,0
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://sjcsslvpn.oocl.com/vdesk/terminal/urxhost.cab#version=6010,2008,0404,2137
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} (F5 Networks OS Policy Agent) - https://sjcsslvpn.oocl.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2008,0404,2139
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 7513 bytes
 
Hello,

That's fine about working from home, but normally when a computer is networked to a large network it should be disconnected from it before working on fixes.

Looking good, how are things running now??
 
Hello Ken,
The PC is running just fine. Thanks for all the help & patience.
Do you suggest that I should be creating restore point now, just in case I need to come back to this point?
Also, any ideas how this virtumonde got it's way into my pc?
 
Good Morning,

Not sure how you got infected, maybe entering a bad site or opening up a spam email ???? I don't see any evidence on your system of any P2P (File Sharing Programs ) :bigthumb::bigthumb: This is has become the latest avenue of attack by malware writers trying to get there garbage onto your system. I would like you to read this...is FYI

P2P (File Sharing ) programs form a direct conduit onto your computer, their security measures are easily circumvented, and Malware writers are increasingly exploiting them to spread their wares onto your computer. Further to that, if your P2P program is not configured correctly you may be sharing more files than you realise. There have been cases where people's Passwords, Address Books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured program.

Many of the programs come bundled with other unwanted programs, but even the ones free of any bundled software are not safe to use.

This article from InfoWorld illustrates the dangers of a poorly configured P2P program.
http://www.infoworld.com/article/07/09/06/...ID-theft_1.html

When you use them you are downloading software from an unknown source directly onto your computer, bypassing your Firewall and Anti-Virus software. Hardly surprising then that many of these Downloads are being targeted to carry infections.
Click to expand...



What I would do is to clean out all your previous restore points as the garbage we removed is most likely backed up in there, and then create a new Restore Point

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

  • Right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.


Reboot your computer


Turn ON System Restore.

  • Right-click My Computer.
  • ClickProperties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.


Create a new Restore Point <-- Very Important

  • Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
    You need to go into the Control Panel and switch to Catagory View to be able to Create a New Restore Point
System Restore Tutorial <-- If you need it
Click to expand...



I am not looking at any Anti Virus programs installed:lip: In this day and age its almost suicidal to go online without any. I am linking you to some free programs, only install one as more than one AV is overkill and can actually hamper system performance



Deldomains <---Drag it to the trash

SDfix <--- Drag it to the trash

ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.

Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.

Hijackthis <---Your call, hopefully you won't need it again, if you do you can re download it





Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.
Click to expand...

Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
  • Spybot Search and Destroy 1.6
    Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  • IE-Spyad
    IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.


Safe Surfn
Ken
 
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