Virtumonde infection

M

maury11215

New member
I have scanned my system numerous times with Spybot S&D as recommended in the "BEFORE you POST" message, using Safe Mode, and fixing all the red items. But two items always come back in the next scan, Virtumonde and Virtumonde.dll.

I am using Spybot Search & Destroy 1.6.0.30 and HijackThis 2.0.2. Here is the log.

Thanks for the assistance in removing this pest.:snorkle:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:44: VIRUS ALERT!, on 7/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\AOL\1109053671\ee\AOLSoftware.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackCheck\Hcheck.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
R3 - URLSearchHook: (no name) - {06663B56-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\1.bin\P4SRCHAS.DLL
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {1A10A84B-96E6-4FEC-A4A7-E85CF0C40A9E} - C:\WINDOWS\system32\pmnnOHAp.dll (file missing)
O2 - BHO: (no name) - {1B090F7A-08A7-4DD0-82DC-6E8018B1F119} - C:\WINDOWS\system32\vtUkkhEW.dll (file missing)
O2 - BHO: (no name) - {1FCAB8BB-8A56-41B9-8C5E-0F93E12052D4} - C:\WINDOWS\system32\geBsqroM.dll
O2 - BHO: CInterceptor Object - {38D3FE60-3D53-4F37-BB0E-C7A97A26A156} - C:\Program Files\Pando Networks\Pando\PandoIEPlugin.dll
O2 - BHO: (no name) - {39D67F39-6F48-438A-80A2-F86FE363C215} - C:\WINDOWS\system32\mlJApOIc.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5E6C53E8-1E6D-4111-838E-340220C4E3B4} - (no file)
O2 - BHO: (no name) - {9CB6497B-8094-450F-9EAF-060B85A9C2FD} - C:\WINDOWS\system32\efcdETMF.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {B55331CE-C26B-4B9C-BE2B-57D380CF00A7} - C:\WINDOWS\system32\ssqNfgdE.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Pando Toolbar - {E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL
O3 - Toolbar: gxvpsafm - {FF20AF38-AD56-4361-AE03-339130767E26} - C:\WINDOWS\gxvpsafm.dll (file missing)
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1109053671\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5
O4 - HKCU\..\Run: [Sys3.exe] C:\Windows\Sys3.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando Networks\Pando\Pando.exe" /Minimized
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0c\AOL.EXE" -b
O4 - HKCU\..\Run: [Antivirus] C:\Program Files\VAV\vav.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159207561375
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} - file://E:\games\WebDriverFullInstall.exe
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - Winlogon Notify: mlJApOIc - C:\WINDOWS\SYSTEM32\mlJApOIc.dll
O21 - SSODL: KbdVolume - {1da5bfea-1bda-4dff-8b6d-432c9c6a9257} - C:\WINDOWS\Resources\KbdVolume.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10803 bytes
 
Additions

I want to add that I renamed HijackThis.exe to HCheck.exe prior to running.

Also the following symptoms:

1. the clock in the System Notification area always has the words "VIRUS ALERT!".

2. Automatic Updates is turned off and cannot be turned on.

3. Drive C: does not show up in the My Computer folder, but it can be accessed via the Command Prompt.

*******
 
Hi

Please uninstall Spybot for now to make sure TeaTimer won't interfere fixing. You may reinstall it after system is clean :)


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.


1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log & a fresh hjt log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here
 
ComboFix log

Here are the ComboFix and HijackThis logs. I uninstalled Spybot first as you suggested.

I had in the last days run the Anti-Malware program several times and it seemed like the symptoms had pretty much cleared up: The C:drive appears now and the system time is back to normal and I can run System Restore, and Automatic Updates again. Many of the Start Menu shortcuts got destroyed either during the cleanup process, or were deleted by the malware. I have one user account, Aviva, that no longer appears in the Welcome list, and I cannot re-create the account because "The account already exists".

Here are the logs, and thanks for your help.

ComboFix 08-07-20.5 - Admin 2008-07-21 0:34:53.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.311 [GMT -4:00]Running from: C:\Documents and Settings\Admin\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Menachem\Local Settings\Temporary Internet Files\6f050aac.bmp
C:\Documents and Settings\Menachem\Local Settings\Temporary Internet Files\a2050b05.bmp
C:\Documents and Settings\Menachem\Local Settings\Temporary Internet Files\e7050b3b.bmp
C:\Documents and Settings\Mordy\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
C:\Documents and Settings\Nathan\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\system32\aswyunfq.ini
C:\WINDOWS\SYSTEM32\EdgfNqss.ini
C:\WINDOWS\SYSTEM32\EdgfNqss.ini2
C:\WINDOWS\SYSTEM32\FMTEdcfe.ini
C:\WINDOWS\SYSTEM32\FMTEdcfe.ini2
C:\WINDOWS\SYSTEM32\jPVFPXyb.ini
C:\WINDOWS\SYSTEM32\jPVFPXyb.ini2
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\SYSTEM32\MorqsBeg.ini
C:\WINDOWS\SYSTEM32\MorqsBeg.ini2
C:\WINDOWS\system32\mymjtv.dll
C:\WINDOWS\system32\navmfpgn.ini
C:\WINDOWS\system32\nrofjdmt.ini
C:\WINDOWS\SYSTEM32\pAHOnnmp.ini
C:\WINDOWS\SYSTEM32\pAHOnnmp.ini2
C:\WINDOWS\system32\rtouiagg.ini
C:\WINDOWS\system32\vnokpjqb.ini
C:\WINDOWS\SYSTEM32\WEhkkUtv.ini
C:\WINDOWS\SYSTEM32\WEhkkUtv.ini2

.
((((((((((((((((((((((((( Files Created from 2008-06-21 to 2008-07-21 )))))))))))))))))))))))))))))))
.

2008-07-18 01:18 . 2008-07-18 01:18 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\Malwarebytes
2008-07-17 18:23 . 2008-07-17 18:25 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\GTek
2008-07-17 18:23 . 2008-07-17 18:23 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\AOL
2008-07-17 18:22 . 2003-12-05 01:17 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\Sonic
2008-07-17 18:22 . 2003-12-05 01:20 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\Jasc Software Inc
2008-07-17 18:22 . 2008-07-20 17:14 <DIR> d-------- C:\Documents and Settings\Admin
2008-07-17 17:21 . 2008-07-17 17:34 <DIR> d-------- C:\Documents and Settings\Nathan\SecurityScans
2008-07-17 15:57 . 2008-07-17 15:57 <DIR> d-------- C:\Program Files\MSXML 6.0
2008-07-17 15:57 . 2008-07-17 15:57 <DIR> d-------- C:\Program Files\Microsoft Silverlight
2008-07-17 15:50 . 2006-11-13 02:02 288,768 --------- C:\WINDOWS\SYSTEM32\rhttpaa.dll
2008-07-17 15:50 . 2006-11-13 02:02 116,736 --------- C:\WINDOWS\SYSTEM32\aaclient.dll
2008-07-17 15:50 . 2006-11-13 02:02 36,352 --------- C:\WINDOWS\SYSTEM32\tsgqec.dll
2008-07-17 00:33 . 2008-07-17 00:33 <DIR> d-------- C:\Documents and Settings\Mordy\Application Data\Malwarebytes
2008-07-16 16:15 . 2008-07-16 16:15 <DIR> d-------- C:\Documents and Settings\Miri\Application Data\Malwarebytes
2008-07-16 08:58 . 2008-07-16 08:58 <DIR> d-------- C:\Documents and Settings\Menachem\Application Data\Malwarebytes
2008-07-15 18:10 . 2008-07-15 18:10 <DIR> d-------- C:\Documents and Settings\Nathan\Application Data\Malwarebytes
2008-07-15 18:10 . 2008-07-07 17:35 17,144 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbam.sys
2008-07-15 18:09 . 2008-07-15 18:10 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-15 18:09 . 2008-07-15 18:09 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-15 18:09 . 2008-07-07 17:35 34,296 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbamcatchme.sys
2008-07-15 01:25 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-07-15 00:10 . 2008-07-15 00:10 <DIR> d-------- C:\Program Files\CCleaner
2008-07-07 14:44 . 1998-01-14 15:23 66,372 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\HLP.SYS
2008-07-06 22:21 . 2003-12-05 01:17 <DIR> d-------- C:\Documents and Settings\Administrator.D1X27W31\Application Data\Sonic
2008-07-06 22:21 . 2003-12-05 01:20 <DIR> d-------- C:\Documents and Settings\Administrator.D1X27W31\Application Data\Jasc Software Inc
2008-07-06 22:21 . 2008-07-06 22:21 <DIR> d-------- C:\Documents and Settings\Administrator.D1X27W31
2008-06-26 22:52 . 2008-07-16 00:39 <DIR> d-------- C:\Documents and Settings\Nathan\Application Data\TmpRecentIcons
2008-06-26 22:19 . 2008-06-26 22:19 <DIR> d-------- C:\Documents and Settings\Mordy\Application Data\Apple Computer
2008-06-26 10:23 . 2008-07-06 14:22 <DIR> d-------- C:\Documents and Settings\Aviva\Application Data\TmpRecentIcons
2008-06-26 09:13 . 2008-06-26 09:13 <DIR> d-------- C:\Documents and Settings\Miri\Application Data\TmpRecentIcons

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-21 04:44 --------- d-----w C:\Program Files\Symantec AntiVirus
2008-07-21 04:22 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-07-21 04:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-20 22:06 --------- d-----w C:\Program Files\America Online 9.0c
2008-07-18 05:17 --------- d-----w C:\Program Files\iWin Games
2008-07-18 04:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-07-18 04:09 --------- d-----w C:\Program Files\Lavasoft
2008-07-18 04:09 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-07-17 22:23 --------- d-----w C:\Program Files\Web Publish
2008-07-15 05:25 --------- d-----w C:\Program Files\Java
2008-07-14 20:41 --------- d-----w C:\Program Files\Trend Micro
2008-07-06 18:22 --------- d-----w C:\Documents and Settings\Aviva\Application Data\You've Got Pictures Screensaver
2008-07-06 18:22 --------- d-----w C:\Documents and Settings\Aviva\Application Data\Move Networks
2008-07-06 18:22 --------- d-----w C:\Documents and Settings\Aviva\Application Data\McAfee.com Personal Firewall
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\QuickTime
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\MSN6
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\mcafee.com personal firewall
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL Downloads
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-06-30 22:11 --------- d-----w C:\Documents and Settings\Miri\Application Data\Backyard Baseball 2007
2008-06-27 22:00 --------- d-----w C:\Program Files\Norton Security Scan
2008-06-25 23:32 --------- d-----w C:\Documents and Settings\Mordy\Application Data\Backyard Baseball 2007
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-16 00:19 --------- d-----w C:\Program Files\InterActual
2008-06-13 16:57 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-13 13:10 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-03 00:42 --------- d-----w C:\Program Files\Nick Arcade
2008-05-29 01:57 --------- d-----w C:\Documents and Settings\Aviva\Application Data\ZoomBrowser EX
2006-09-27 00:06 24,192 -c--a-w C:\Documents and Settings\Nathan\usbsermptxp.sys
2006-09-27 00:06 22,768 -c--a-w C:\Documents and Settings\Nathan\usbsermpt.sys
2004-06-06 06:56 1,568 -c--a-w C:\Documents and Settings\Nathan\Application Data\mpauth.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4}"= "C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL" [2008-04-03 13:10 266240]

[HKEY_CLASSES_ROOT\clsid\{e3ea4fd9-cade-4ae5-84f7-086eee888be4}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2006-03-17 06:34 124656]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-01-05 04:37 180269]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-03-28 23:37 413696]
"LWBMOUSE"="C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE" [2001-11-09 02:47 356352]
"LWBKEYBOARD"="C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe" [2004-05-12 11:10 380928]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-03-30 10:36 267048]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2003-04-07 02:19 155648]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2003-04-07 02:07 114688]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-03-07 13:02 53408]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"HostManager"="C:\Program Files\Common Files\AOL\1109053671\ee\AOLSoftware.exe" [2006-09-25 20:52 50736]
"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 08:50 71216]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^hp officejet 4100 series.lnk]
backup=C:\WINDOWS\pss\hp officejet 4100 series.lnkCommon Startup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DW4
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LoadMSvcmm
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Pure Networks Port Magic
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\sscRun

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"REGSHAVE"=C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
"BCMSMMSG"=BCMSMMSG.exe
"DVDSentry"=C:\WINDOWS\System32\DSentry.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\WINDOWS\\system32\\sessmgr.exe"=

.
Contents of the 'Scheduled Tasks' folder
"2008-07-16 22:38:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2004-10-10 08:23:12 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp officejet 4100 series#1077182557.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe:-I
"2008-07-20 22:00:00 C:\WINDOWS\Tasks\Norton Security Scan.job"
- C:\Program Files\Norton Security Scan\Nss.exe
.
- - - - ORPHANS REMOVED - - - -

BHO-{1A10A84B-96E6-4FEC-A4A7-E85CF0C40A9E} - C:\WINDOWS\system32\pmnnOHAp.dll
BHO-{1B090F7A-08A7-4DD0-82DC-6E8018B1F119} - C:\WINDOWS\system32\vtUkkhEW.dll
BHO-{9CB6497B-8094-450F-9EAF-060B85A9C2FD} - C:\WINDOWS\system32\efcdETMF.dll
BHO-{B55331CE-C26B-4B9C-BE2B-57D380CF00A7} - C:\WINDOWS\system32\ssqNfgdE.dll
BHO-{C03C1978-DC19-4900-9A5C-8AC0B6DAD9A3} - C:\WINDOWS\system32\geBsqroM.dll
HKCU-Run-Sonic RecordNow! - (no file)


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.dell.com
R0 -: HKLM-Main,Start Page = hxxp://www.yahoo.com


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-21 00:48:56
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\aol\ACS\AOLacsd.exe
C:\Program Files\Common Files\aol\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\aol\TopSpeed\2.0\aoltpspd.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2008-07-21 0:58:26 - machine was rebooted
ComboFix-quarantined-files.txt 2008-07-21 04:58:22

Pre-Run: 12,008,833,024 bytes free
Post-Run: 12,093,833,216 bytes free

198 --- E O F --- 2008-07-17 20:08:00


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:04:05 AM, on 7/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\AOL\1109053671\ee\AOLSoftware.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackCheck\Hcheck.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: CInterceptor Object - {38D3FE60-3D53-4F37-BB0E-C7A97A26A156} - C:\Program Files\Pando Networks\Pando\PandoIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Pando Toolbar - {E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1109053671\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159207561375
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 8406 bytes
 
I have one user account, Aviva, that no longer appears in the Welcome list, and I cannot re-create the account because "The account already exists".
Click to expand...

Hi

Are you able to see this account through User Accounts tool (To open the User Accounts tool, open Control Panel from the Start menu, and then double click User Accounts.)?


Creating & executing batch file
-------------------------------

Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop. (If you are still unsure on how to do this there is a little tutorial with pictures here)
@echo off
REGEDIT /E c:\keyExport.txt "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList"
notepad c:\keyExport.txt
cls
EXIT

Double-click on fixes.bat file to execute it.


Post back the contents of c:\keyExport.txt file (should open automatically on Notepad).

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, click Yes.
  • The program will launch and start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings and select the following:
Scan using the following Anti-Virus database:​
  • Extended (If available, otherwise Standard)
Scan Options:​
  • Scan Archives
  • Scan Mail Bases
  • Click OK.
  • Under
    select a target to scan
    , select My Computer.
  • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.
Once the scan is complete:
  • Click on the Save as Text button.
  • Save the file to your desktop.
  • Copy and paste that information into your next post if the AV content will fit into one post only. Post a fresh hjt log too.


Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

If having a problme doing the above

Make sure that your Internet security settings are set to default values.

To set default security settings for Internet Explorer:

* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.
 
Question

Okay, thanks, I will try this afternoon to perform the steps you recommended. If you can please clarify: the batch file, "Fixes.bat", is to try to correct the account problem, and the ATF Cleaner and Kaspersky instructions are for removing the malware? Is this correct?

Will post back later with resulting output. Thanks.:)
 
User Accounts tool

Oh yeah, I am not able to see the Aviva account through the Control Panel User Accounts applet, nor through the User Accounts properties that you get by running 'control userpasswords2'.

However, there are two user profiles listed for Aviva in the My Computer|Properties|Advanced|User Profiles. One of them seems to be a backup.

If I try to add a new account called Aviva, the message says, User Profiles: The account already exists.
 
If you can please clarify: the batch file, "Fixes.bat", is to try to correct the account problem, and the ATF Cleaner and Kaspersky instructions are for removing the malware? Is this correct?
Click to expand...
That's right :)

I wonder if your situation could be similar as described in post #3 here.
 
Missing Account situation

Wow.:eek: Yes! Yes!! I recall now I was trying to move the account from the Administrators to the Power Users group (because the system has too many administrators). It didn't work, apparently XP Home rejects it, even though the interface is there. That's about when the problem came to light.

I'm not by the problem computer right now, will try Andy's solution in the article you mentioned and see if it clears up and where to go from there. Thank you very much. - Maury
 
Kaspersky Online Scanner

I see I may have a slight problem with the Kaspersky Online Scanner in that the virus database for the scanner occupies about 28MB of data, and the infected computer does not have a high-speed Internet connection.

It seems to be that if the Online Scanner sees the .avc and .xml files already there, it will use them. If that's the case, then I will try copying the files from a fast network over to the infected one (into the correct folders) and see if the scanner will run.
 
It seems to be that if the Online Scanner sees the .avc and .xml files already there, it will use them. If that's the case, then I will try copying the files from a fast network over to the infected one (into the correct folders) and see if the scanner will run.
Click to expand...
Ok. If it doesn't work then scan with Malwarebytes' Anti-Malware.
 
Results

Well, good news. After following the suggestion in the DaniWeb article you found, the hidden account now shows up in the Welcome screen. I changed the account type from Administrator to Limited Account (that's what Home Edition calls it) with no problem.

Here is the output from fixes.bat that you wanted:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList]
"HelpAssistant"=dword:00000000
"TsInternetUser"=dword:00000000
"SQLAgentCmdExec"=dword:00000000
"NetShowServices"=dword:00000000
"IWAM_"=dword:00010000
"IUSR_"=dword:00010000
"VUSR_"=dword:00010000




Here is the ComboFix report I ran after doing that:

ComboFix 08-07-20.5 - Aviva 2008-07-21 19:09:38.2 - NTFSx86
Running from: F:\Diagnostic Tools\Anti-Spyware\sUBs\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-06-21 to 2008-07-21 )))))))))))))))))))))))))))))))
.

2008-07-21 01:05 . 2008-07-21 01:05 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\Yahoo!
2008-07-18 01:18 . 2008-07-18 01:18 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\Malwarebytes
2008-07-17 18:23 . 2008-07-17 18:25 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\GTek
2008-07-17 18:23 . 2008-07-17 18:23 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\AOL
2008-07-17 18:22 . 2003-12-05 01:17 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\Sonic
2008-07-17 18:22 . 2003-12-05 01:20 <DIR> d-------- C:\Documents and Settings\Admin\Application Data\Jasc Software Inc
2008-07-17 18:22 . 2008-07-20 17:14 <DIR> d-------- C:\Documents and Settings\Admin
2008-07-17 17:21 . 2008-07-17 17:34 <DIR> d-------- C:\Documents and Settings\Nathan\SecurityScans
2008-07-17 15:57 . 2008-07-17 15:57 <DIR> d-------- C:\Program Files\MSXML 6.0
2008-07-17 15:57 . 2008-07-17 15:57 <DIR> d-------- C:\Program Files\Microsoft Silverlight
2008-07-17 15:50 . 2006-11-13 02:02 288,768 --------- C:\WINDOWS\SYSTEM32\rhttpaa.dll
2008-07-17 15:50 . 2006-11-13 02:02 116,736 --------- C:\WINDOWS\SYSTEM32\aaclient.dll
2008-07-17 15:50 . 2006-11-13 02:02 36,352 --------- C:\WINDOWS\SYSTEM32\tsgqec.dll
2008-07-17 00:33 . 2008-07-17 00:33 <DIR> d-------- C:\Documents and Settings\Mordy\Application Data\Malwarebytes
2008-07-16 16:15 . 2008-07-16 16:15 <DIR> d-------- C:\Documents and Settings\Miri\Application Data\Malwarebytes
2008-07-16 08:58 . 2008-07-16 08:58 <DIR> d-------- C:\Documents and Settings\Menachem\Application Data\Malwarebytes
2008-07-15 18:10 . 2008-07-15 18:10 <DIR> d-------- C:\Documents and Settings\Nathan\Application Data\Malwarebytes
2008-07-15 18:10 . 2008-07-07 17:35 17,144 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbam.sys
2008-07-15 18:09 . 2008-07-15 18:10 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-15 18:09 . 2008-07-15 18:09 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-15 18:09 . 2008-07-07 17:35 34,296 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbamcatchme.sys
2008-07-15 01:25 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-07-15 00:10 . 2008-07-15 00:10 <DIR> d-------- C:\Program Files\CCleaner
2008-07-07 14:44 . 1998-01-14 15:23 66,372 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\HLP.SYS
2008-07-06 22:21 . 2003-12-05 01:17 <DIR> d-------- C:\Documents and Settings\Administrator.D1X27W31\Application Data\Sonic
2008-07-06 22:21 . 2003-12-05 01:20 <DIR> d-------- C:\Documents and Settings\Administrator.D1X27W31\Application Data\Jasc Software Inc
2008-07-06 22:21 . 2008-07-06 22:21 <DIR> d-------- C:\Documents and Settings\Administrator.D1X27W31
2008-06-26 22:52 . 2008-07-16 00:39 <DIR> d-------- C:\Documents and Settings\Nathan\Application Data\TmpRecentIcons
2008-06-26 22:19 . 2008-06-26 22:19 <DIR> d-------- C:\Documents and Settings\Mordy\Application Data\Apple Computer
2008-06-26 10:23 . 2008-07-06 14:22 <DIR> d-------- C:\Documents and Settings\Aviva\Application Data\TmpRecentIcons
2008-06-26 09:13 . 2008-06-26 09:13 <DIR> d-------- C:\Documents and Settings\Miri\Application Data\TmpRecentIcons

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-21 22:35 --------- d-----w C:\Program Files\Symantec AntiVirus
2008-07-21 04:22 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-07-21 04:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-20 22:06 --------- d-----w C:\Program Files\America Online 9.0c
2008-07-18 05:17 --------- d-----w C:\Program Files\iWin Games
2008-07-18 04:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-07-18 04:09 --------- d-----w C:\Program Files\Lavasoft
2008-07-18 04:09 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-07-17 22:23 --------- d-----w C:\Program Files\Web Publish
2008-07-15 05:25 --------- d-----w C:\Program Files\Java
2008-07-14 20:41 --------- d-----w C:\Program Files\Trend Micro
2008-07-06 18:22 --------- d-----w C:\Documents and Settings\Aviva\Application Data\You've Got Pictures Screensaver
2008-07-06 18:22 --------- d-----w C:\Documents and Settings\Aviva\Application Data\Move Networks
2008-07-06 18:22 --------- d-----w C:\Documents and Settings\Aviva\Application Data\McAfee.com Personal Firewall
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\QuickTime
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\MSN6
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\mcafee.com personal firewall
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL Downloads
2008-07-06 18:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-06-30 22:11 --------- d-----w C:\Documents and Settings\Miri\Application Data\Backyard Baseball 2007
2008-06-27 22:00 --------- d-----w C:\Program Files\Norton Security Scan
2008-06-25 23:32 --------- d-----w C:\Documents and Settings\Mordy\Application Data\Backyard Baseball 2007
2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\SYSTEM32\mswsock.dll
2008-06-20 17:41 245,248 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\mswsock.dll
2008-06-20 17:41 148,992 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsapi.dll
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 10:44 138,368 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\tcpip6.sys
2008-06-16 00:19 --------- d-----w C:\Program Files\InterActual
2008-06-13 16:57 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-13 13:10 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-13 13:10 272,128 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\bthport.sys
2008-06-03 00:42 --------- d-----w C:\Program Files\Nick Arcade
2008-05-29 01:57 --------- d-----w C:\Documents and Settings\Aviva\Application Data\ZoomBrowser EX
2008-05-16 15:58 12,632 ----a-w C:\WINDOWS\SYSTEM32\lsdelete.exe
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\rmcast.sys
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\SYSTEM32\quartz.dll
2008-05-07 05:18 1,287,680 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\quartz.dll
2006-09-27 00:06 24,192 -c--a-w C:\Documents and Settings\Nathan\usbsermptxp.sys
2006-09-27 00:06 22,768 -c--a-w C:\Documents and Settings\Nathan\usbsermpt.sys
2004-06-06 06:56 1,568 -c--a-w C:\Documents and Settings\Nathan\Application Data\mpauth.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{06663B56-0D73-4f9f-BCC5-4AA941470AFD}"= "C:\Program Files\PandoBar\SrchAstt\1.bin\P4SRCHAS.DLL" [2008-04-03 13:10 61440]

[HKEY_CLASSES_ROOT\clsid\{06663b56-0d73-4f9f-bcc5-4aa941470afd}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4}"= "C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL" [2008-04-03 13:10 266240]

[HKEY_CLASSES_ROOT\clsid\{e3ea4fd9-cade-4ae5-84f7-086eee888be4}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{E3EA4FD9-CADE-4AE5-84F7-086EEE888BE4}"= "C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL" [2008-04-03 13:10 266240]

[HKEY_CLASSES_ROOT\clsid\{e3ea4fd9-cade-4ae5-84f7-086eee888be4}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-09-24 20:28 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2006-03-17 06:34 124656]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-01-05 04:37 180269]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-03-28 23:37 413696]
"LWBMOUSE"="C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE" [2001-11-09 02:47 356352]
"LWBKEYBOARD"="C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe" [2004-05-12 11:10 380928]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-03-30 10:36 267048]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2003-04-07 02:19 155648]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2003-04-07 02:07 114688]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-03-07 13:02 53408]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"HostManager"="C:\Program Files\Common Files\AOL\1109053671\ee\AOLSoftware.exe" [2006-09-25 20:52 50736]
"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 08:50 71216]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^hp officejet 4100 series.lnk]
backup=C:\WINDOWS\pss\hp officejet 4100 series.lnkCommon Startup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DW4
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LoadMSvcmm
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Pure Networks Port Magic
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\sscRun

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"REGSHAVE"=C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
"BCMSMMSG"=BCMSMMSG.exe
"DVDSentry"=C:\WINDOWS\System32\DSentry.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\WINDOWS\\system32\\sessmgr.exe"=
"C:\\Program Files\\Pando Networks\\Pando\\pando.exe"=


*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-07-16 22:38:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2004-10-10 08:23:12 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp officejet 4100 series#1077182557.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe:-I
"2008-07-20 22:00:00 C:\WINDOWS\Tasks\Norton Security Scan.job"
- C:\Program Files\Norton Security Scan\Nss.exe
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-SpybotSD TeaTimer - C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = about:blank
R0 -: HKCU-Main,Search Page = hxxp://www.google.com
R0 -: HKCU-Main,Search Bar = hxxp://www.google.com/ie
R0 -: HKLM-Main,Start Page = hxxp://www.yahoo.com
R1 -: HKCU-Internet Connection Wizard,ShellNext = iexplore
R1 -: HKCU-SearchURL,(Default) = hxxp://www.google.com/search?q=%s
O8 -: &AOL Toolbar search - C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-21 19:15:13
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


**************************************************************************
.
Completion time: 2008-07-21 19:18:59
ComboFix-quarantined-files.txt 2008-07-21 23:17:54
ComboFix2.txt 2008-07-21 04:58:26

Pre-Run: 12,904,550,400 bytes free
Post-Run: 12,887,527,424 bytes free

171 --- E O F --- 2008-07-17 20:08:00








Next, I ran the ATF application--no problems.

Next, the Kaspersky Onliine Scanner (ran successfully, it used the definition files that I copied in):

KASPERSKY ONLINE SCANNER REPORTKASPERSKY ONLINE SCANNER REPORT
Tuesday, July 22, 2008 12:39:12 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build
2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 22/07/2008
Kaspersky Anti-Virus database records: 982552


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan TargetMy Computer
C:\
D:\
E:\

Scan Statistics
Total number of scanned objects 89390
Number of viruses found 3
Number of infected objects 4
Number of suspicious objects 0
Duration of the scan process 01:48:02

Infected Object Name Virus Name Last Action
C:\Documents and Settings\Admin\Application
Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped


C:\Documents and Settings\Admin\Application
Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is
locked skipped

C:\Documents and Settings\Admin\Application
Data\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked
skipped

C:\Documents and Settings\Admin\Application
Data\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped

C:\Documents and Settings\Admin\Cookies\index.dat Object is locked skipped


C:\Documents and Settings\Admin\Local Settings\Application
Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped

C:\Documents and Settings\Admin\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Admin\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Admin\Local Settings\Application
Data\Pando\Pando Files\cert\cert8.db Object is locked skipped

C:\Documents and Settings\Admin\Local Settings\Application
Data\Pando\Pando Files\cert\key3.db Object is locked skipped

C:\Documents and Settings\Admin\Local Settings\Application
Data\Pando\Pando Files\pando.log Object is locked skipped

C:\Documents and Settings\Admin\Local
Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\Admin\Local Settings\temp\~DF96AA.tmp Object is
locked skipped

C:\Documents and Settings\Admin\Local Settings\Temporary Internet
Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Admin\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Admin\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object
is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable
Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\AOL\TopSpeed\2.0\aolstderr.txt Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\AOL\TopSpeed\2.0\aolstdout.txt Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\AOL\TopSpeed\2.0\aoltsmon.lock Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\AOL\TopSpeed\2.0\cache.db Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\AOL\TopSpeed\2.0\server.lock Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common
Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec
AntiVirus Corporate Edition\7.5\Quarantine\08E40000\48FC3001.VBN Infected:
not-a-virus:FraudTool.Win32.UltimateAntivirus.e skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec
AntiVirus Corporate Edition\7.5\Quarantine\0D8C0009.VBN Infected:
Trojan.Win32.Vapsup.hdj skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec
AntiVirus Corporate Edition\7.5\Quarantine\0D8C0012.VBN Infected:
Trojan.Win32.Vapsup.hdj skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked
skipped

C:\Documents and Settings\LocalService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local
Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet
Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped


C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked
skipped

C:\Documents and Settings\NetworkService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked
skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked
skipped

C:\Program Files\Common Files\McAfee\Installer\cleanup.ini Object is
locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object
is locked skipped

C:\Program
Files\Google\GoogleToolbarNotifier\swg-3.0.1225.9868\SearchWithGoogleUpdate.exe
Object is locked skipped

C:\Program Files\Photodex Presenter\pxplay.ocx Infected:
not-a-virus:AdWare.Win32.AdWeb.g skipped

C:\Program Files\Symantec AntiVirus\SAVRT\0879NAV~.TMP Object is locked
skipped

C:\Program Files\Symantec AntiVirus\SAVRT\0969NAV~.TMP Object is locked
skipped

C:\System Volume
Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP4\change.log
Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{601BF42E-793E-488F-81FA-402C7BD5978B}.bin
Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked
skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked
skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked
skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked
skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked
skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked
skipped

C:\WINDOWS\WIADEBUG.LOG Object is locked skipped

C:\WINDOWS\WIASERVC.LOG Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.








And finally, I ran the HijackThis again, as you requested:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:17:41 AM, on 7/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\AOL\1109053671\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackCheck\Hcheck.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: CInterceptor Object - {38D3FE60-3D53-4F37-BB0E-C7A97A26A156} - C:\Program Files\Pando Networks\Pando\PandoIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Pando Toolbar - {E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1109053671\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.nl/scanforvirus-en/kavwebscan_unicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159207561375
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 8891 bytes





How do things look to you?
 
Hi

Things look quite good to me :)


Delete items in C:\Documents and Settings\All Users\Application Data\Symantec\Symantec
AntiVirus Corporate Edition\7.5\Quarantine folder but don't delete the folder itself.

Delete also C:\Program Files\Photodex Presenter\pxplay.ocx file.


You may reinstall Spybot now :)


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now type "F:\Diagnostic Tools\Anti-Spyware\sUBs\ComboFix.exe" /u in the runbox (don't forget the quotes!) and click OK





UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
    kill bits
    in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
    SpywareBlaster tutorial
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    See here to choose one if you use Windows own firewall only and don't have a hardware firewall.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Followup questions

Hi, thanks for all the tips and suggestions, I am going over them carefully.

I noticed a problem since around a week ago, namely that one of the malwares had deleted most of the Start Menu shortcuts in the All Users folder. Very annoying. Have you seen that phenomenon? I don't see those shortcuts anywhere, the subfolders exist, but are all empty. I can manually re-create the shortcuts from the items in the Program Files folder, but very tedious. Can you think of a way to re-create those shortcuts, maybe there's a script out there?

You mentioned to uninstall ComboFix, I think I had just run it from my USB drive, so the icon is not there, does it still need to be uninstalled? I thought it was a standalone.

Also, if you could clarify in your recommendations of third-party programs-- can SpywareBlaster be installed together with Spybot/Tea Timer, since they both are monitoring the registry, do I need both? Any conflict there?

Can I install Microsoft's Windows Defender, too, or does one just stick with one anti-Spyware? that's where I'm confused.

Also, your reminder that you stress concerning Windows Update--do you recommend people install Service Pack 3 for XP? I have read mixed reviews about it--will go with your recommendation.

Will post back again with status, problems, etc. thank you very much for your great help.
-Maury:)
 
Can you think of a way to re-create those shortcuts, maybe there's a script out there?
Click to expand...
Hi

I'm afraid you have to recreate those manually :sad:

You mentioned to uninstall ComboFix, I think I had just run it from my USB drive, so the icon is not there, does it still need to be uninstalled? I thought it was a standalone.
Click to expand...

ComboFix makes some system modifications (like changing the time display format). It's recommended to uninstall ComboFix to restore things back.

Also, if you could clarify in your recommendations of third-party programs-- can SpywareBlaster be installed together with Spybot/Tea Timer, since they both are monitoring the registry, do I need both? Any conflict there?
Click to expand...
Both monitor different sections of registry. They won't conflict with each others.

Can I install Microsoft's Windows Defender, too, or does one just stick with one anti-Spyware? that's where I'm confused.
Click to expand...
You can do that but I believe two antispyware programs (spybot & adaware) is enough :)

Also, your reminder that you stress concerning Windows Update--do you recommend people install Service Pack 3 for XP? I have read mixed reviews about it--will go with your recommendation.
Click to expand...
I've left that decision for the user. If you decide to install sp3 remember to take backups before that in case something goes wrong.
 
Last edited:
Followup

Well, so far the system runs pretty well.... I put on SpywareBlaster and the Sunbelt Personal Firewall, updated everything, all went smoothly.

Regarding the hosts file from MVPS, I skipped it because Spybot S&D seems to have already updated my hosts file, I will let it handle that.

You really helped, thanks!
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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