Virtumonde - keylogger - etc

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E

ericmky

New member
Hey guys.

Started having problems a few days ago with Windows Automatic Updates being turned off and unresponsive to attempts at being turned back on. Being pretty sure there was a virus, bug, or other nasty I tried for a restore point to discover there were none. After some web surfing your program was reccomended and it found Virtumonde in a couple variations on my system; removal attempts have been less than successful. I'm also pretty sure I have a keylogger of some sort. In short I'm looking for a saving grace so that I don't have to do a format and fresh install.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:56:40 PM, on 11/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Free Ride Games\GPlayer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Vongo\VongoService.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6AA97FFE-1C2D-44BC-8D68-AA489E3D6DA4} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {B0B3393C-62D1-44D8-ABF5-08E0F067F29E} - (no file)
O2 - BHO: {ae73d460-1b67-9358-3494-81efcd3e9afc} - {cfa9e3dc-fe18-4943-8539-76b1064d37ea} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1191194218625
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/webgames/popcaploader_v10.cab
O20 - AppInit_DLLs: cutnwi.dll
O20 - Winlogon Notify: geBtRIyw - geBtRIyw.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe

--
End of file - 10940 bytes



Thanks for your time and any help you may be able to provide.
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.
After some web surfing your program was reccomended and it found Virtumonde in a couple variations on my system; removal attempts have been less than successful. I'm also pretty sure I have a keylogger of some sort.
Click to expand...
I will do my best to help but first, do you own AVG? Is it a paid for version that is not out of date since I run AVG 8 free?

Not much showing in the HJT log, hackers are hiding the junk from it. Let's start like this.

1) Post an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg <<< if needed

2) Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

Thanks
 
Last edited:
I will do my best to help but first, do you own AVG? Is it a paid for version that is not out of date since I run AVG 8 free?
Click to expand...


No, I run the free version. I went to thier site when I noticed the announcement of version 8 on my AVG interface and only found the link to download the paid version of 8. Do you have a link handy that goes straight to the AVG8 free download page?

Side note: MBAM is performing its scan now.

Thanks for your reply and time you have committed to helping me out.

Eric
 
Thanks for that feedback Eric, after you finish with these instructions, then see this:

http://free.avg.com/download-avg-anti-virus-free-edition
Before you start your download, have a look at this tutorial.
How to Install Free version AVG 8.0 without LinkScanner feature
http://russelltexas.com/tutorials/avg8install.htm

Here are good links to keep:
FAQ: http://www.avg.com/faq
AVG Free Forum: http://freeforum.avg.com/

Once installed:

1) Right click the icon for AVG in System Tray and choose Open AVG User Interface.

2) Click on Update now, allow AVG to download and install any new updates.

3) Click on Computer Scanner then choose "Scan whole computer", this takes a round one hour on the computer I am using now.

4) Near the bottom above the words "The scan is complete" choose "Export overview to file"

5) Choose Desktop and give it a name you will recognize like AVG Scan Results, then choose SAVE.

6) Close results and close the Interface.

7) Copy and paste the contents of that file if I request it or you have something you think I should see.

Thanks...Phil
 
1) Post an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Click to expand...


Ad-Aware
Adobe Reader 7.1.0
Adobe Shockwave Player
Ask Toolbar
Astral Masters
Avanquest update
AVG 7.5
Belkin Bluetooth Software
CCleaner (remove only)
Chuzzle Deluxe
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Customer Experience Enhancement
DivX
Free Ride Games Player
getPlus(R)_ocx
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 8.0
HP Deskjet 8.0 Software
HP Help and Support
HP Imaging Device Functions 8.0
HP Photosmart Essential
HP Photosmart Premier Software 6.0
HP Product Assistant
HP Quick Launch Buttons 6.10 A2
HP QuickPlay 2.3
HP Rhapsody
HP Smart Web Printing 1.0
HP Solution Center 8.0
HP Update
HP User Guides 0035
HP Wireless Assistant 2.00 G2
IMM4 VCM Codec 1.0.0.6
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
iWin Games (remove only)
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Jewel Logic
Jewel Quest
Jewel Quest 2 (remove only)
Jewel Quest Mysteries
Kids Cam Show and Share Creativity Center
LimeWire 4.16.6
Macromedia Flash Player 8
Macromedia Shockwave Player
Magic Gem
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Template Creation Wizard
Microsoft Office PowerPoint Viewer 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Motorola Driver Installation
Motorola Phone Tools
Mozilla Firefox (2.0)
MSXML 4.0 SP2 (KB936181)
muvee autoProducer 5.0
My HP Games
NetWaiting
OpenOffice.org Installer 1.0
Patrician III
Print Perfect DVD
RealPlayer
Rhapsody Player Engine
Sandlot Games Client Services
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
Shop for HP Supplies
Soft Data Fax Modem with SmartCP
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Uninstall Dual Mode Camera
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Vongo
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Wireless Home Network Setup

2) Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.
Click to expand...

Malwarebytes' Anti-Malware 1.30
Database version: 1395
Windows 5.1.2600 Service Pack 3

11/13/2008 12:16:29 PM
mbam-log-2008-11-13 (12-16-29).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 138137
Time elapsed: 45 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\grcnegyh.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hygencrg.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.


new HJT log
Click to expand...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:21:19 PM, on 11/13/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Free Ride Games\GPlayer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Vongo\VongoService.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6AA97FFE-1C2D-44BC-8D68-AA489E3D6DA4} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {B0B3393C-62D1-44D8-ABF5-08E0F067F29E} - (no file)
O2 - BHO: {ae73d460-1b67-9358-3494-81efcd3e9afc} - {cfa9e3dc-fe18-4943-8539-76b1064d37ea} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1191194218625
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: cutnwi.dll
O20 - Winlogon Notify: geBtRIyw - geBtRIyw.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe

--
End of file - 10814 bytes


http://free.avg.com/download-avg-ant...s-free-edition
Before you start your download, have a look at this tutorial.
How to Install Free version AVG 8.0 without LinkScanner feature
http://russelltexas.com/tutorials/avg8install.htm

Here are good links to keep:
FAQ: http://www.avg.com/faq
AVG Free Forum: http://freeforum.avg.com/
Click to expand...

Thanks for this info I will proceed with this walkthrough as I await your reply. Being on a tight budget, as most are in this economy, I would be glad to recieve any reccommendations you might have for protection, cleaning, and general pc maintenance in trusted free-ware programs. I always appreciate information like this as I care for 2 of my own computers as well as 1 each for my mother and father.

Eric
 
Thanks for returning my information, please don't quote my complete instructions, waste of space, you can scroll back to see what I said and I know. We will start with the uninstall list.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.

Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested: https://psi.secunia.com/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Reader 7.1.0 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/

Ask Toolbar <<< strongly suggest uninstall, see this:
http://blogs.zdnet.com/Spyware/?p=858
http://www.benedelman.org/spyware/ask-toolbars/

AVG 7.5 <<< should be gone with the update

iWin Games (remove only) <<< I would not have it on my computers. often adware based

J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 3
Java(TM) 6 Update 5
See this >> http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

File Sharing, otherwise known as Peer To Peer. (P2P)
http://forums.spybot.info/showthread.php?t=282
If your helper detects the presence of such programs on your computer he/she will ask you to remove them. Help will be withdrawn should you not agree to their removal.
Click to expand...
LimeWire 4.16.6 <<< uninstall this and any other p2p programs on the computer.

I will post the information you requested when we are closing, before I move to clean the HJT log, I would like to see a new HJT log after AVG has been updated and run. Please also provide feedback about how the computrr is performing at that point.

Thanks
 
Update on progress: I was able to turn Windows Automatic Updates back on after the most recent restart. The last couple restarts (during the add/remove and update process) were extremely sluggish. What nornally takes a matter of seconds to load the desktop took perhaps 2 minutes. That wasn't totally unexpected after several changes were made.

New uninstall list for your inspection to verify that I got all the stuff that was mentioned.

Side note: AVG8 fully updated (thanks for that walkthrough) and in the scan process now. Will update with it's report and a fresh HJT log.

Acrobat.com
Acrobat.com
Ad-Aware
Adobe AIR
Adobe AIR
Adobe Reader 9
Adobe Shockwave Player
Astral Masters
Avanquest update
AVG Free 8.0
Belkin Bluetooth Software
CCleaner (remove only)
Chuzzle Deluxe
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Customer Experience Enhancement
DivX
Free Ride Games Player
getPlus(R)_ocx
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 8.0
HP Deskjet 8.0 Software
HP Help and Support
HP Imaging Device Functions 8.0
HP Photosmart Essential
HP Photosmart Premier Software 6.0
HP Product Assistant
HP Quick Launch Buttons 6.10 A2
HP QuickPlay 2.3
HP Rhapsody
HP Smart Web Printing 1.0
HP Solution Center 8.0
HP Update
HP User Guides 0035
HP Wireless Assistant 2.00 G2
IMM4 VCM Codec 1.0.0.6
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Java(TM) 6 Update 10
Jewel Logic
Jewel Quest
Jewel Quest 2 (remove only)
Jewel Quest Mysteries
Kids Cam Show and Share Creativity Center
Macromedia Flash Player 8
Macromedia Shockwave Player
Magic Gem
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Template Creation Wizard
Microsoft Office PowerPoint Viewer 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Motorola Driver Installation
Motorola Phone Tools
Mozilla Firefox (2.0)
MSXML 4.0 SP2 (KB936181)
muvee autoProducer 5.0
My HP Games
NetWaiting
OpenOffice.org Installer 1.0
Patrician III
Print Perfect DVD
RealPlayer
Rhapsody Player Engine
Sandlot Games Client Services
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
Shop for HP Supplies
Soft Data Fax Modem with SmartCP
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Uninstall Dual Mode Camera
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Vongo
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Wireless Home Network Setup
 
Not sure why a couple entries had doubles (such as acrobat.com and adobe air). I only noticed it after I made the last post. I double checked the windows add/remove list they were not listed twice there and did a second check on the list in HJT and it turned up a double listing again.

Eric
 
AVG scan results and HJT. AVG found one item that may not be important but to ere on the side of caution I included the log.


"Scan ""Scan whole computer"" was finished."
"Infections found:";"0"
"Infected objects removed or healed:";"0"
"Not removed or healed:";"0"
"Spyware found:";"1"
"Spyware removed:";"1"
"Not removed:";"0"
"Warnings count:";"0"
"Information count:";"0"
"Scan started:";"Thursday, November 13, 2008, 2:11:38 PM"
"Scan finished:";"Thursday, November 13, 2008, 3:06:35 PM (54 minute(s) 57 second(s))"
"Total object scanned:";"944575"
"User who launched the scan:";"Misty"

"Spyware"
"File";"Infection";"Result"
"C:\Program Files\Common Files\Sandlot Shared\slghex.dll";"Adware Generic2.GNR";"Moved to Virus Vault"

"Warnings"
"File";"Infection";"Result"
"C:\Documents and Settings\Misty\Cookies\misty@ad.yieldmanager[1].txt";"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
"C:\Documents and Settings\Misty\Cookies\misty@ad.yieldmanager[1].txt:\ad.yieldmanager.com.539b0606";"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
"C:\Documents and Settings\Misty\Cookies\misty@ad.yieldmanager[1].txt:\ad.yieldmanager.com.8a47878";"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
"C:\Documents and Settings\Misty\Cookies\misty@ad.yieldmanager[1].txt:\ad.yieldmanager.com.b68f2b7b";"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
"C:\Documents and Settings\Misty\Cookies\misty@ad.yieldmanager[1].txt:\ad.yieldmanager.com.e762f029";"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
"C:\Documents and Settings\Misty\Cookies\misty@ad.yieldmanager[1].txt:\ad.yieldmanager.com.ff92306";"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:06 PM, on 11/13/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Vongo\VongoService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Free Ride Games\GPlayer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6AA97FFE-1C2D-44BC-8D68-AA489E3D6DA4} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {B0B3393C-62D1-44D8-ABF5-08E0F067F29E} - (no file)
O2 - BHO: {ae73d460-1b67-9358-3494-81efcd3e9afc} - {cfa9e3dc-fe18-4943-8539-76b1064d37ea} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'Default user')
O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1191194218625
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: cutnwi.dll,avgrsstx.dll
O20 - Winlogon Notify: geBtRIyw - geBtRIyw.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe

--
End of file - 11294 bytes
 
Thanks for returning your information. I must say I have a couple of items that show twice on the uninstall list and do not know why. I have checked and they are not installed twice, so I would not be concerned.

Here is information to control cookies which it looks like you need:
http://www.mvps.org/winhelp2002/cookies.htm
http://www.microsoft.com/windows/ie/using/howto/privacy/config.mspx
also available for Firefox if needed.

I can't find much information about this:
"Spyware"
"File";"Infection";"Result"
"C:\Program Files\Common Files\Sandlot Shared\slghex.dll";"Adware Generic2.GNR";"Moved to Virus Vault
http://www.google.com/search?hl=en&q=slghex.dll&btnG=Google+Search&aq=f&oq=

You can use these free scanners to scan the file slghex.dll even in the Virus Vault if you wish.
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/

some good information about AVG
FAQ: http://www.avg.com/faq
AVG Free Forum: http://freeforum.avg.com/
http://www.avg.com/faq.num-1443?srch=virus|vault#faq_1443


Let's do a little cleaning:

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

(leave this if you set it that way on purpose)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {6AA97FFE-1C2D-44BC-8D68-AA489E3D6DA4} - (no file)
O2 - BHO: (no name) - {B0B3393C-62D1-44D8-ABF5-08E0F067F29E} - (no file)
O2 - BHO: {ae73d460-1b67-9358-3494-81efcd3e9afc} - {cfa9e3dc-fe18-4943-8539-76b1064d37ea} - (no file)
O20 - Winlogon Notify: geBtRIyw - geBtRIyw.dll (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

3) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

Once you have a few reboots to give Prefetch time to repopulate, then you can look at this information to see if it will help speeds.

http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://www.malwareremoval.com/tutorials/runningslowly.php
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Post a fresh HJT log and tell me how the computer is running? Any malware issues?

Thanks...Phil
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:59:18 PM, on 11/13/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Vongo\VongoService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - S-1-5-18 Startup: Vongo Tray.lnk.disabled (User 'SYSTEM')
O4 - .DEFAULT Startup: Vongo Tray.lnk.disabled (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk.disabled (User 'Default user')
O4 - Global Startup: Windows Search.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1191194218625
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: cutnwi.dll,avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe

--
End of file - 9375 bytes




From all I can tell now everything is clean AVG and SB-S&D came up with a clean report. I did stop a couple "on start-up" processes and as I have time will be able to research and perhaps shut down even more of them thanks to your help. I have restarted a few times and start up is still a bit sluggish but I expect that may improve with a little more time. I've not done a large amount of websurfing but so far I've had no unprompted pop-ups so I think that issue is resolved as well. As I posted earlier I was able to turn windows updates back on (also got a few new updates from microsoft). The "keylogger" issue I mentioned to begin with I believe was just a part of the unsolicited pop-ups.

At the risk of being premature, whats left is to get a list of trusted freeware and instructions (if needed) on how best to use it in my pc health routines.

My continuing thanks
Eric
 
Sounds good, let wrap like this.

C:\RECYCLER\ <<< empty the Recycle Bin on the Desktop

Clean System Restore files:
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
Lots of food for thought in those links. Decided to add a couple more layers of security based all the info - 3rd party firewall and spyware blaster.

Thanks for all the info and help - you truely went above and beyond and I greatly appreciate it.

Eric
 
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