Just some helpful information, I hope this is the right place to post.
I had a very stubborn Virtumonde infection up until about an hour ago, all attempts to remove it failed, most of the time when Spybot or Sophos tried to remove the file, it would result in crashing explorer and reboot my computer. Safemode, Administrator login, manually removing all entries from registry and rebooting, manually deleting file all failed.
The file was rqRKCtUk.dll in the system32 directory, and according to Spybot and Sophos it hooked itself into explorer itself as a BHO and in key "{BB81FE02-F70B-46C2-82C3-DE5C6652E677}".
My only solution to this issue was to boot to the Windows XP cd and enter the recover console to delete the file.
If anyone is interested, I have what I believe is the original offending file and the above dll (although the dll was successfully detected by Spybot). The exe is 18Mb, which wasn't detected as being harmful by anything, as I like to scan all unknown files before I run them. I believe the exe also had a Zlob payload, and it was cleaned up easily. I also have an unknown dll "nwkmtafu.dll" that was not detected by any software, but may also be related to this infection.
I had a very stubborn Virtumonde infection up until about an hour ago, all attempts to remove it failed, most of the time when Spybot or Sophos tried to remove the file, it would result in crashing explorer and reboot my computer. Safemode, Administrator login, manually removing all entries from registry and rebooting, manually deleting file all failed.
The file was rqRKCtUk.dll in the system32 directory, and according to Spybot and Sophos it hooked itself into explorer itself as a BHO and in key "{BB81FE02-F70B-46C2-82C3-DE5C6652E677}".
My only solution to this issue was to boot to the Windows XP cd and enter the recover console to delete the file.
If anyone is interested, I have what I believe is the original offending file and the above dll (although the dll was successfully detected by Spybot). The exe is 18Mb, which wasn't detected as being harmful by anything, as I like to scan all unknown files before I run them. I believe the exe also had a Zlob payload, and it was cleaned up easily. I also have an unknown dll "nwkmtafu.dll" that was not detected by any software, but may also be related to this infection.
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