Virtumonde: Successful Removal?

G

graueradler

New member
Spy-Bot detected Virtumonde, among other things, on my wife's computer today. It then reported all threats successfully removed. A subsequent scan showed no threats. I see so many threads about extreme difficulties removing Virtumonde that I am skeptical of my success. Is there any reason to doubt these results?
 
Hello graueradler and welcome to the Forums :)

Let's see how it looks...

Please post a HijackThis log to here:
  • Click here to download HijackThis.exe
  • Save HijackThis.exe to your desktop.
  • Create a new folder named HijackThis to your desktop. Move Hijackthis.exe into that folder.
  • Run HijackThis.exe
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
hijackthis log

No entries were checked by "HijackThis"

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:42:37 PM, on 8/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus8.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rivervalley.community.centurytel.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickFinder Scheduler] C:\hp\bin\CorelWP\src\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Lookup on CD - c:\AHD4withThesaurus\ahd.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Lookup on CD - {CB9CDC2D-0AB4-4031-A1F7-E9B4070CE521} - c:\AHD4withThesaurus\ahd.htm (HKCU)
O16 - DPF: {1D9EFA3B-4E85-41A8-9092-14012CD447C9} (NetCamPlayerWeb Control) - http://72.19.170.111:8080/img/NetCamPlayerWeb.ocx
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {AECD14A8-F662-11D1-A395-00805F535788} (Plotwon Control) - http://www.investors.com/member/ocx/plotwon.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - https://isupport4.hp.com/motivedocs/linklauncher/MotUtil.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 7074 bytes
 
Hello :)

No signs of Virtumonde there :)

Let's run on scanner just to be sure...

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    • Extended (if available otherwise Standard)
    • Scan Options:
    • Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
    • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
 
Not Good

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, August 16, 2007 9:51:47 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 16/08/2007
Kaspersky Anti-Virus database records: 382782
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 102673
Number of viruses found: 5
Number of infected objects: 11
Number of suspicious objects: 0
Duration of the scan process: 02:40:54

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Application Data\MailWasherPro\tmpLog.txt Object is locked skipped
C:\Documents and Settings\Owner\Application Data\MailWasherPro\Training\Training archive - junk.rot135 Object is locked skipped
C:\Documents and Settings\Owner\Application Data\MailWasherPro\Training\Training archive - legitimate.rot135 Object is locked skipped
C:\Documents and Settings\Owner\Application Data\MailWasherPro\Trash.rot135 Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{42B61E98-3EA4-4171-9489-6DE0F49472BA}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{42B61E98-3EA4-4171-9489-6DE0F49472BA}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{42B61E98-3EA4-4171-9489-6DE0F49472BA}\Microsoft\Outlook Express\Outbox.dbx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{42B61E98-3EA4-4171-9489-6DE0F49472BA}\Microsoft\Outlook Express\Pop3uidl.dbx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\hp\bin\KillWind.exe Infected: not-a-virus:RiskTool.Win32.PsKill.p skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\chandir.dat Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\chandir.idx Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\chn.dat Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\chn.idx Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\inuse.txt Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\L0000010.FCS Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\main.log Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs.dat Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs.idx Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs_die.dat Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs_die.idx Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\storydb.dat Object is locked skipped
C:\Program Files\Compaq Connections\1940576\Users\Default\Data\storydb.idx Object is locked skipped
C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
C:\Program Files\Norton AntiVirus\Quarantine\19DB222A Infected: Email-Worm.Win32.Bagle.y skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\137870CD.reg Infected: Trojan.WinREG.StartPage skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\473C7822.tmp Infected: Email-Worm.Win32.Dumaru.a skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{E0C22EC0-D318-4D95-967D-A5C2B4653ED0}\RP907\change.log Object is locked skipped
C:\WINDOWS\$hf_mig$\KB873333\SP2QFE\olecnv32.dll Infected: Email-Worm.Win32.Brontok.a skipped
C:\WINDOWS\$hf_mig$\KB894391\SP2QFE\olecnv32.dll Infected: Email-Worm.Win32.Brontok.a skipped
C:\WINDOWS\$hf_mig$\KB902400\SP2QFE\olecnv32.dll Infected: Email-Worm.Win32.Brontok.a skipped
C:\WINDOWS\$NtUninstallKB894391$\olecnv32.dll Infected: Email-Worm.Win32.Brontok.a skipped
C:\WINDOWS\$NtUninstallKB902400$\olecnv32.dll Infected: Email-Worm.Win32.Brontok.a skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{154181E6-8770-4176-8AAF-40D671F18325}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\dllcache\olecnv32.dll Infected: Email-Worm.Win32.Brontok.a skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\olecnv32.dll Infected: Email-Worm.Win32.Brontok.a skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
 
Hello :)

OK looks pretty good. There is this one file that Kaspersky detected but I'm thinkin that it is a false alarm.

Let's check it.

Go to virustotal.com
Copy the following to the box next to "Browse" button:
C:\WINDOWS\system32\olecnv32.dll
Click on Send
Wait for the scan to end.

Copy & Paste the scan results to here.
 
Looks Good (I think)

File olecnv32.dll received on 08.16.2007 22:15:57 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Result: 0/32 (0%)
Loading server information...
Your file is queued in position: 2.
Estimated start time is between 46 and 66 seconds.
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
AhnLab-V3 2007.8.15.0 2007.08.16 -
AntiVir 7.4.1.62 2007.08.16 -
Authentium 4.93.8 2007.08.16 -
Avast 4.7.1029.0 2007.08.16 -
AVG 7.5.0.476 2007.08.16 -
BitDefender 7.2 2007.08.16 -
CAT-QuickHeal 9.00 2007.08.16 -
ClamAV 0.91 2007.08.16 -
DrWeb 4.33 2007.08.16 -
eSafe 7.0.15.0 2007.08.16 -
eTrust-Vet 31.1.5064 2007.08.16 -
Ewido 4.0 2007.08.16 -
FileAdvisor 1 2007.08.16 -
Fortinet 2.91.0.0 2007.08.16 -
F-Prot 4.3.2.48 2007.08.16 -
F-Secure 6.70.13030.0 2007.08.16 -
Ikarus T3.1.1.12 2007.08.16 -
Kaspersky 4.0.2.24 2007.08.16 -
McAfee 5099 2007.08.16 -
Microsoft 1.2803 2007.08.16 -
NOD32v2 2467 2007.08.16 -
Norman 5.80.02 2007.08.16 -
Panda 9.0.0.4 2007.08.16 -
Prevx1 V2 2007.08.16 -
Rising 19.36.32.00 2007.08.16 -
Sophos 4.20.0 2007.08.12 -
Sunbelt 2.2.907.0 2007.08.16 -
Symantec 10 2007.08.16 -
TheHacker 6.1.8.170 2007.08.15 -
VBA32 3.12.2.2 2007.08.16 -
VirusBuster 4.3.26:9 2007.08.16 -
Webwasher-Gateway 6.0.1 2007.08.16 -
Additional information
File size: 37888 bytes
MD5: 980665e58317b29c9a0f7221d576cc51
SHA1: 372b1cca4785f5aedebad90da0af90f5ca5989f7
 
Hello :)

It was a false alarm.

All is looking clean now :)

You seem to have some Symantec leftovers running there. I recommend that you download an run this cleanup tool --> Link

You don't seem to have a third-party firewall installed. You must install one firewall.
It is possible that you're using the Windows XP firewall. That is of course better than nothing but I recommend that you install a more advanced firewall that gives more protection. Windows firewall doesn't eg protect your computer from inbound threats. This means that any malware on your computer is free to "phone home" for more instructions. Remember to use only one firewall at the same time. I'll give you a few alternatives if you want to install a third-party firewall:

These are good (free) firewalls:

Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:

Stay clean and be safe ;)
 
Thanks a lot for the help. I will work through your recommendations.

Old Symantec removal = OK

Firewall:

I am using the Windows XP firewall and am also behind a cable modem and Netgear wireless router. Does this affect the firewall recommendations? I did try ZoneAlarm once but it drove me nuts. Its pop-up window advises you that a specific file name wants to access the net and asks what you want to do about it. The problem is that it demands an answer before you can do anything else. It won't let me research the file name so I can make an intelligent decision about it. The file names don't always give any clue as to what program they are associated with.

Clear System Restore : Will do.

Install and use recommended programs : Will do

Firefox:

I am familiar with Firefox and use it on my computer. The computer we have been dealing with is my wifes. This event may help me convince her to change to Firefox.

I guess the only open question that I have is the one on the Firewall recommendation at the beginning of this post.

Thanks Again.
 
Hi :)

We'll ZoneAlarm won't ask multiple times on one program. It may be a little painful to use it at the beginning but once you've set the rules for each programs it won't bug you.

If you don't know what the program is - it is better not to allow it to connect to the internet. If something bad happens you can always undo the change.

I really recommend that you install on good firewall :bigthumb:
 
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