Virtumonde Trojan not able to remove

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east2832

New member
Please help me remove this trojan virus that Spybot has been unable to clear up for me. Thank you very much for your help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:16:15 PM, on 7/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: sqvgnrpx - {D1FAB52D-CD54-47B0-9BD3-F325CF4C7BA8} - C:\WINDOWS\sqvgnrpx.dll (file missing)
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [48f4dda0] rundll32.exe "C:\WINDOWS\system32\uiijaoei.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1B635021-8269-11D8-9E2B-004005A9ABD2} (TX - Text Control) - http://webesa.shservices.org/esaweb/TX.cab
O16 - DPF: {29ACB77E-EBA7-4EE4-B33F-8BEAED9A7DBA} (ViewerLang Class) - https://eaweb.shservices.org/IDS5web/bin/lang/Setup.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5EDB10D9-7E95-4833-A218-62F375DAFCF1} (Aventail Installer ) - https://rua.salemhospital.org/postauthI/epi.cab
O16 - DPF: {7C705EA9-3C3B-4F3A-B1AA-2184CDFAE4D0} (Viewer Class) - https://eaweb.shservices.org/IDS5web/bin/Setup.exe
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://finepix.digitalcameradeveloping.com/mupload/WebUploadClient.cab
O21 - SSODL: fsrpknov - {34E328D5-BFF0-4D32-A10A-109639D5D388} - C:\WINDOWS\fsrpknov.dll (file missing)
O21 - SSODL: fdxbameg - {1EA45C07-5FA2-40A5-A837-96407FA5C22F} - C:\WINDOWS\fdxbameg.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SECTRA Viewer Update Service (viewer_service) - Unknown owner - C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe

--
End of file - 7774 bytes
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
This can be a tough infection to remove so do not expect fast or easy.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.

Remove any old copies of combofix before you proceed.

Thanks to sUBs and anyone else who helped with this fix.

It is important that it is saved directly to your Desktop

Download ComboFix from Here to your Desktop
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Post the combofix log and a new HJT log.

Tutorial
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Thanks
 
combofix log and new HJT log you requested

Thank you so much for your quick response. I followed your instructions to the letter, here are the logs:

ComboFix 08-07-13.6 - Owner 2008-07-13 21:00:18.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.143 [GMT -7:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Documents\My Videos\Desktop.ini
C:\WINDOWS\cookies.ini
C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\Downloaded Program Files\Temp
C:\WINDOWS\eswa.exe
C:\WINDOWS\gpefaowr.exe
C:\WINDOWS\system32\hfbpdc.dll
C:\WINDOWS\system32\ieoajiiu.ini
C:\WINDOWS\system32\kxcrnquj.dll
C:\WINDOWS\system32\nfykcano.ini
C:\WINDOWS\system32\nvirlj.dll
C:\WINDOWS\system32\oahnwx.dll
C:\WINDOWS\system32\onackyfn.dll
C:\WINDOWS\system32\pkjxdxoq.dll
C:\WINDOWS\system32\PXIjkUtv.ini
C:\WINDOWS\system32\PXIjkUtv.ini2
C:\WINDOWS\system32\wtpfrtwx.dll
C:\WINDOWS\system32\ypaefqfj.ini

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_CLBDRIVER
-------\Service_clbdriver


((((((((((((((((((((((((( Files Created from 2008-06-14 to 2008-07-14 )))))))))))))))))))))))))))))))
.

2008-07-12 21:12 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-07-12 21:11 . 2008-07-12 21:11 <DIR> d-------- C:\Program Files\Common Files\Java
2008-07-12 20:52 . 2008-07-12 21:03 <DIR> d-------- C:\Documents and Settings\Owner\.SunDownloadManager
2008-07-12 12:55 . 2008-07-12 12:58 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-07-12 12:55 . 2008-07-13 12:46 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-07-12 12:49 . 2008-07-12 12:49 <DIR> d-------- C:\Program Files\Lavasoft
2008-07-12 12:49 . 2008-07-12 12:52 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-07-12 12:47 . 2008-07-12 12:47 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-12 12:15 . 2008-07-12 12:15 <DIR> d-------- C:\Program Files\Trend Micro
2008-07-12 00:56 . 2008-07-12 02:14 175 --a------ C:\WINDOWS\wininit.ini
2008-07-12 00:14 . 2008-07-12 00:14 321,792 --a------ C:\WINDOWS\system32\vtUkjIXP.dll
2008-07-12 00:09 . 2003-03-31 05:00 4,224 --a------ C:\WINDOWS\system32\beep.sys
2008-07-01 05:43 . 2008-07-01 05:43 <DIR> d-------- C:\WINDOWS\system32\Resource
2008-06-24 20:08 . 2008-06-24 09:11 691,545 --a------ C:\WINDOWS\unins000.exe
2008-06-24 20:08 . 2008-06-24 20:08 2,550 --a------ C:\WINDOWS\unins000.dat
2008-06-24 07:17 . 2008-06-24 07:17 <DIR> d-------- C:\Program Files\iPod

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-13 04:12 --------- d-----w C:\Program Files\Java
2008-07-12 18:57 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-07-07 03:41 --------- d-----w C:\Program Files\FinePixViewer
2008-06-26 03:45 --------- d-----w C:\Program Files\Common Files\Adobe
2008-06-26 03:43 --------- d-----w C:\Documents and Settings\Owner\Application Data\AdobeUM
2008-06-26 03:42 --------- d-----w C:\Program Files\Apple Software Update
2008-06-24 14:18 --------- d-----w C:\Program Files\iTunes
2008-06-24 14:15 --------- d-----w C:\Program Files\QuickTime
2008-06-20 17:36 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
2008-06-20 10:44 360,960 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:32 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-13 13:10 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-01 01:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\Comcast
2008-05-16 18:58 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2008-05-07 04:55 1,288,192 ----a-w C:\WINDOWS\system32\quartz.dll
2008-04-23 04:16 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2EC324CF-6332-43F4-A043-8D7863CABD43}]
2008-07-12 00:14 321792 --a------ C:\WINDOWS\system32\vtUkjIXP.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-03 23:56 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-18 07:14 68856]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 09:21 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-07-13 22:10 339968]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 15:42 1404928]
"ddoctorv2"="C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 13:25 202560]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 23:32 53248]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-05-27 10:50 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-06-02 11:13 267048]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"CTHelper"="CTHELPER.EXE" [2006-08-11 15:56 17920 C:\WINDOWS\CTHELPER.EXE]
"CTxfiHlp"="CTXFIHLP.EXE" [2006-08-11 15:56 18944 C:\WINDOWS\system32\CTXFIHLP.EXE]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 05:59 122880 C:\WINDOWS\BCMSMMSG.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 15:38 39264]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-03 23:56 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [2007-11-11 11:19:29 282624]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Steam\\steamapps\\meast@hmc.psu.edu\\day of defeat\\hl.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 16:20]
R1 Odptdi;Odptdi;C:\WINDOWS\system32\drivers\odptdi.sys [2007-09-18 13:08]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 16:16]
R2 viewer_service;SECTRA Viewer Update Service;C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe [2005-03-09 10:54]
S3 DM9USB;ST268 USB To Fast Ethernet Adapter;C:\WINDOWS\system32\DRIVERS\dm9usb.sys [2006-05-01 22:24]

.
Contents of the 'Scheduled Tasks' folder
"2008-07-09 05:07:05 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
- - - - ORPHANS REMOVED - - - -

BHO-{43FCD2CF-5569-4208-97D2-52748E0EF6A0} - C:\WINDOWS\system32\opnnlMCS.dll
Toolbar-{D1FAB52D-CD54-47B0-9BD3-F325CF4C7BA8} - C:\WINDOWS\sqvgnrpx.dll
HKCU-Run-Steam - (no file)
HKLM-Run-48f4dda0 - C:\WINDOWS\system32\onackyfn.dll
ShellExecuteHooks-{43FCD2CF-5569-4208-97D2-52748E0EF6A0} - C:\WINDOWS\system32\opnnlMCS.dll
SSODL-fsrpknov-{34E328D5-BFF0-4D32-A10A-109639D5D388} - C:\WINDOWS\fsrpknov.dll
SSODL-fdxbameg-{1EA45C07-5FA2-40A5-A837-96407FA5C22F} - C:\WINDOWS\fdxbameg.dll
Notify-opnnlMCS - opnnlMCS.dll


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-13 21:05:11
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\SoftwareDistribution\Download\Install\windows-kb890830-v2.0-delta.exe
C:\3fcd19c11d8d4ef2e4d9498c85f7c4a5\mrtstub.exe
C:\WINDOWS\system32\MRT.exe
.
**************************************************************************
.
Completion time: 2008-07-13 21:12:07 - machine was rebooted
ComboFix-quarantined-files.txt 2008-07-14 04:11:58

Pre-Run: 53,730,754,560 bytes free
Post-Run: 54,009,331,712 bytes free

155 --- E O F --- 2008-07-09 10:01:03




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:19:18 PM, on 7/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O2 - BHO: (no name) - {2EC324CF-6332-43F4-A043-8D7863CABD43} - C:\WINDOWS\system32\vtUkjIXP.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1B635021-8269-11D8-9E2B-004005A9ABD2} (TX - Text Control) - http://webesa.shservices.org/esaweb/TX.cab
O16 - DPF: {29ACB77E-EBA7-4EE4-B33F-8BEAED9A7DBA} (ViewerLang Class) - https://eaweb.shservices.org/IDS5web/bin/lang/Setup.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5EDB10D9-7E95-4833-A218-62F375DAFCF1} (Aventail Installer ) - https://rua.salemhospital.org/postauthI/epi.cab
O16 - DPF: {7C705EA9-3C3B-4F3A-B1AA-2184CDFAE4D0} (Viewer Class) - https://eaweb.shservices.org/IDS5web/bin/Setup.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://finepix.digitalcameradeveloping.com/mupload/WebUploadClient.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SECTRA Viewer Update Service (viewer_service) - Unknown owner - C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe

--
End of file - 7552 bytes


Thanks!
 
Thanks for returning your information, read and follow all directions carefully and in the numbered order.

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

2) Open notepad and copy/paste the text in the codebox below into it:

Code: 
File::
C:\WINDOWS\system32\vtUkjIXP.dll

Save this as CFScript

CFScript.gif


Referring to the picture above, drag CFScript into ComboFix.exe.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log. (wait until you finish to post the logs)

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {2EC324CF-6332-43F4-A043-8D7863CABD43} - C:\WINDOWS\system32\vtUkjIXP.dll

Close all programs but HJT and all browser windows, then click on "Fix Checked"

4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart and post the combofix log from CFScript, a new HJT log and some feedback from you. How is the computer running now?

Thanks...Phil
 
HJT system scan didn't have that box to check

When I ran system scan only on HJT, the box you asked me to check wasn't there. It appears that the file that ended in ...UKjIXP.dll was deleted on the CFScript Combofix so I had to skip the "fix checked" step. Anyways, I ran the ATF cleaner next and then rebooted and ran a new HJT scan. Here are the logs. The computer seems to have been running fine after I followed your first post instructions but I have been trying to not do much or leave the internet connected for any amount of time.


ComboFix 08-07-13.6 - Owner 2008-07-14 6:40:19.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.228 [GMT -7:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Owner\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\WINDOWS\system32\vtUkjIXP.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\vtUkjIXP.dll

.
((((((((((((((((((((((((( Files Created from 2008-06-14 to 2008-07-14 )))))))))))))))))))))))))))))))
.

2008-07-12 21:12 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-07-12 21:11 . 2008-07-12 21:11 <DIR> d-------- C:\Program Files\Common Files\Java
2008-07-12 20:52 . 2008-07-12 21:03 <DIR> d-------- C:\Documents and Settings\Owner\.SunDownloadManager
2008-07-12 12:55 . 2008-07-12 12:58 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-07-12 12:55 . 2008-07-13 12:46 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-07-12 12:49 . 2008-07-12 12:49 <DIR> d-------- C:\Program Files\Lavasoft
2008-07-12 12:49 . 2008-07-12 12:52 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-07-12 12:47 . 2008-07-12 12:47 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-12 12:15 . 2008-07-12 12:15 <DIR> d-------- C:\Program Files\Trend Micro
2008-07-12 00:56 . 2008-07-12 02:14 175 --a------ C:\WINDOWS\wininit.ini
2008-07-12 00:09 . 2003-03-31 05:00 4,224 --a------ C:\WINDOWS\system32\beep.sys
2008-07-01 05:43 . 2008-07-01 05:43 <DIR> d-------- C:\WINDOWS\system32\Resource
2008-06-24 20:08 . 2008-06-24 09:11 691,545 --a------ C:\WINDOWS\unins000.exe
2008-06-24 20:08 . 2008-06-24 20:08 2,550 --a------ C:\WINDOWS\unins000.dat
2008-06-24 07:17 . 2008-06-24 07:17 <DIR> d-------- C:\Program Files\iPod

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-13 04:12 --------- d-----w C:\Program Files\Java
2008-07-12 18:57 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-07-07 03:41 --------- d-----w C:\Program Files\FinePixViewer
2008-06-26 03:45 --------- d-----w C:\Program Files\Common Files\Adobe
2008-06-26 03:43 --------- d-----w C:\Documents and Settings\Owner\Application Data\AdobeUM
2008-06-26 03:42 --------- d-----w C:\Program Files\Apple Software Update
2008-06-24 14:18 --------- d-----w C:\Program Files\iTunes
2008-06-24 14:15 --------- d-----w C:\Program Files\QuickTime
2008-06-20 17:36 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
2008-06-20 10:44 360,960 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:32 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-13 13:10 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-01 01:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\Comcast
2008-05-16 18:58 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2008-05-07 04:55 1,288,192 ----a-w C:\WINDOWS\system32\quartz.dll
2008-04-23 04:16 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
.

((((((((((((((((((((((((((((( snapshot@2008-07-13_21.11.40.12 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-05-29 23:35:11 17,486,968 ----a-w C:\WINDOWS\system32\MRT.exe
+ 2008-06-25 16:15:46 17,972,344 ----a-w C:\WINDOWS\system32\MRT.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-03 23:56 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-18 07:14 68856]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 09:21 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-07-13 22:10 339968]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 15:42 1404928]
"ddoctorv2"="C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 13:25 202560]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 23:32 53248]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-05-27 10:50 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-06-02 11:13 267048]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"CTHelper"="CTHELPER.EXE" [2006-08-11 15:56 17920 C:\WINDOWS\CTHELPER.EXE]
"CTxfiHlp"="CTXFIHLP.EXE" [2006-08-11 15:56 18944 C:\WINDOWS\system32\CTXFIHLP.EXE]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 05:59 122880 C:\WINDOWS\BCMSMMSG.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 15:38 39264]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-03 23:56 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [2007-11-11 11:19:29 282624]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Steam\\steamapps\\meast@hmc.psu.edu\\day of defeat\\hl.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 16:20]
R1 Odptdi;Odptdi;C:\WINDOWS\system32\drivers\odptdi.sys [2007-09-18 13:08]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 16:16]
R2 viewer_service;SECTRA Viewer Update Service;C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe [2005-03-09 10:54]
S3 DM9USB;ST268 USB To Fast Ethernet Adapter;C:\WINDOWS\system32\DRIVERS\dm9usb.sys [2006-05-01 22:24]

.
Contents of the 'Scheduled Tasks' folder
"2008-07-09 05:07:05 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-14 06:41:53
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


**************************************************************************
.
Completion time: 2008-07-14 6:45:17
ComboFix-quarantined-files.txt 2008-07-14 13:44:14
ComboFix2.txt 2008-07-14 04:12:08

Pre-Run: 56,813,375,488 bytes free
Post-Run: 56,803,487,744 bytes free

112 --- E O F --- 2008-07-14 04:12:56





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:52:34 AM, on 7/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1B635021-8269-11D8-9E2B-004005A9ABD2} (TX - Text Control) - http://webesa.shservices.org/esaweb/TX.cab
O16 - DPF: {29ACB77E-EBA7-4EE4-B33F-8BEAED9A7DBA} (ViewerLang Class) - https://eaweb.shservices.org/IDS5web/bin/lang/Setup.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5EDB10D9-7E95-4833-A218-62F375DAFCF1} (Aventail Installer ) - https://rua.salemhospital.org/postauthI/epi.cab
O16 - DPF: {7C705EA9-3C3B-4F3A-B1AA-2184CDFAE4D0} (Viewer Class) - https://eaweb.shservices.org/IDS5web/bin/Setup.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://finepix.digitalcameradeveloping.com/mupload/WebUploadClient.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SECTRA Viewer Update Service (viewer_service) - Unknown owner - C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe

--
End of file - 7430 bytes


Thanks! --Marc
 
Thanks for returning your information and the feedback, you said:
the box you asked me to check wasn't there.
Click to expand...
I knew combofix would remove the file, but I forgot it also removes the orphans now. What a great tool:bigthumb:

Since it sounds like we have defeated Vundo, this is the next important step:
I am sure you saw this:
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Review that information to understand Recovery Console. Installation is optional but if you do not have the CD's needed, as is explained, it can be installed before we remove combofix.
If you do not have access to Recovery Console via a Windows CD, I strongly advise you to install this tool.
If you do not wish to install RC, let me know so I can continue with the cleanup.
If you install RC, post the C:\*CF-RC.txt*.

Since we do not need to scan with combofix, click NO

RC_whatnext.gif


RC_AllDone.gif


Thanks...Phil
 
Here is the log after downloading RC

I have my Windows XP reinstall CD but when I tried to download RC from it, I got an error that said my version of Windows on the computer (Home edition SP 2) is newer than the version on the CD (service pack 1a). So I had to use Combofix to download. By the way, using the microsoft website was confusing because it talked about making a boot disk and I wasn't sure if that was the same as getting the recovery console. Oh well, it seemed to work. Here is the log:

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
 
Thanks for the feedback, won't be the only Microsoft site that's confusing, but I see you found your way to the tool. Since it is really only needed in an emergency, let's hope you never need it.

Let's remove combofix from your computer:
Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

CF_Cleanup.png


and run MBAM as a double check:
Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Thanks
 
MBAM results and new HJT

Appears that MBAM found something. Here are the logs:

Malwarebytes' Anti-Malware 1.20
Database version: 950
Windows 5.1.2600 Service Pack 2

9:46:49 PM 7/14/2008
mbam-log-7-14-2008 (21-46-49).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 115431
Time elapsed: 29 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\sqvgnrpx.bpfv (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:48:13 PM, on 7/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1B635021-8269-11D8-9E2B-004005A9ABD2} (TX - Text Control) - http://webesa.shservices.org/esaweb/TX.cab
O16 - DPF: {29ACB77E-EBA7-4EE4-B33F-8BEAED9A7DBA} (ViewerLang Class) - https://eaweb.shservices.org/IDS5web/bin/lang/Setup.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5EDB10D9-7E95-4833-A218-62F375DAFCF1} (Aventail Installer ) - https://rua.salemhospital.org/postauthI/epi.cab
O16 - DPF: {7C705EA9-3C3B-4F3A-B1AA-2184CDFAE4D0} (Viewer Class) - https://eaweb.shservices.org/IDS5web/bin/Setup.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://finepix.digitalcameradeveloping.com/mupload/WebUploadClient.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SECTRA Viewer Update Service (viewer_service) - Unknown owner - C:\Program Files\Sectra\IDS5web\bin\viewer_service.exe

--
End of file - 7315 bytes

Thanks! --Marc
 
Thanks Marc, for returning your information. MBAM found a leftover in the registry, and your HJT log appears to be clean of malware. If all is back to normal, I would say you are good to go.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
Thanks for all your help!

It seems that the virus affected my ability to get automatic updates from Microsoft Windows. I can select this now on Control Panel and I no longer get an error in my system tray saying that automatic updates is not working, but if I go to windowupdate.com I still can't manually download any updates and I get the following error message:

[Error number: 0x800B0111]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.


Have you heard of others having this problem? I read your malware thread about how important it is to get Windows and Office updates often to avoid susceptibility to virus/malware.

Anyways, I think its amazing that you volunteer your time to help fix systems like mine, not just the virus removal but all of the other tips you gave. Thanks again for your help!
 
Have you heard of others having this problem?
Click to expand...
Usually problems with WU are gone once the malware is removed, ever so often the malware messes up the settings so bad that help from Microsoft Technical Support is required.
You can have a look here: http://www.google.com/search?hl=en&q=Error+number:+0x800B0111&btnG=Google+Search
Here: http://v4.windowsupdate.microsoft.com/troubleshoot/
and of course here: http://support.microsoft.com/
Remember...they are there for you, if you don't buy their Operating Systems, they will not have a job.
Need more help?
Contact a support professional by e-mail, online chat, or telephone.
Click to expand...

Thanks...hope that helps.
 
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