virtumonde virus - auto update

staces1 · Jun 1, 2008

I posted a thread last week on an issues with Windows automatic update and was asked by Tashi to provide the following new thread.
Issue is windows update wont enable - appears to be related to virtumonde virus which clears and then returns. I performed kaspersky scan , then spybot from safe mode and cleaned and then HJT- saved log and booted. Was able to get automatic update to enable but after about 30 mins later got a CA alert about viruses and need to reboot. Aftrer rebot update not enableable again. I dont know how to link to original thread - it was called "windows automatic updates wont enable after virus". I m now get malicious adds popping up.
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KASPERSKY ONLINE SCANNER REPORT
Saturday, May 31, 2008 12:14:32 AM
Operating System: Microsoft Windows XP Professional, Service Pack 3 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 30/05/2008
Kaspersky Anti-Virus database records: 814870
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Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 79978
Number of viruses found: 13
Number of infected objects: 24
Number of suspicious objects: 0
Duration of the scan process: 01:55:55

Infected Object Name / Virus Name / Last Action
C:\4a7b2aade8b8913508d800\Shortcut to restore on Staces-chris.lnk Object is locked skipped
C:\Documents and Settings\admin\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\admin\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temp\~DF5DDF.tmp Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temp\~DF9B8D.tmp Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\admin\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\admin\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Junk E-mail/02 Oct 2007 08:22 from Elsa Acosta:Something hot/she.zip/she.exe Infected: Trojan-Dropper.Win32.Agent.bzp skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Junk E-mail/02 Oct 2007 08:22 from Elsa Acosta:Something hot/she.zip Infected: Trojan-Dropper.Win32.Agent.bzp skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Outlook\Outlook.pst MailMSMaill: infected - 2 skipped
C:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Louise Stacey\Local Settings\Temp\csrssc.exe Infected: Trojan-Downloader.Win32.Suurch.ef skipped
C:\Documents and Settings\Louise Stacey\My Documents\Bluetooth\SharedFolder\setupxv.exe/AdwareAlert/TCL.dll Infected: not-a-virus:FraudTool.Win32.AntiSpywareBot.dg skipped
C:\Documents and Settings\Louise Stacey\My Documents\Bluetooth\SharedFolder\setupxv.exe/AdwareAlert/zlib.dll Infected: not-a-virus:FraudTool.Win32.AntiSpywareBot.dh skipped
C:\Documents and Settings\Louise Stacey\My Documents\Bluetooth\SharedFolder\setupxv.exe 7-Zip: infected - 2 skipped
C:\Documents and Settings\Louise Stacey\My Documents\Bluetooth\SharedFolder\setupxv.exe UPX: infected - 2 skipped
C:\Documents and Settings\Louise Stacey\My Documents\Bluetooth\SharedFolder\setupxv.exe PE_Patch.UPX: infected - 2 skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP2\A0000041.rbf Infected: not-a-virus:FraudTool.Win32.AntiSpywareBot.dg skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP2\A0000042.rbf Infected: not-a-virus:FraudTool.Win32.AntiSpywareBot.dh skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP2\A0000052.exe Infected: not-a-virus:FraudTool.Win32.AntiSpywareExpert.g skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP2\A0000055.exe Infected: not-a-virus:FraudTool.Win32.AntiSpywareExpert.g skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP2\A0001041.dll Infected: Trojan.Win32.Pakes.cyw skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP3\A0002021.exe Object is locked skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{B726F495-D4D3-403B-A7E1-8475DB5238D9}.crmlog Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log Object is locked skipped
C:\WINDOWS\system32\mlJBUMFY.dll Infected: Trojan-Downloader.Win32.Agent.rbd skipped
C:\WINDOWS\system32\urqOGVNf.dll Infected: Trojan-Downloader.Win32.Agent.qzo skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\ybsob.exe Infected: Trojan-Proxy.Win32.Ranky.jr skipped
D:\downloads\backup-20040323-221019-635.dll Infected: not-a-virus:AdWare.Win32.FunWeb.b skipped
D:\downloads\backup-20040323-221021-280.dll Infected: not-a-virus

ownloader.Win32.SpyGame skipped
D:\downloads\downloaded stuff\Smiles.exe Infected: not-virus:BadJoke.Win32.JepRuss skipped
D:\downloads\Morph20.exe/WISE0014.BIN/WISE0013.BIN Infected: not-a-virus:AdWare.Win32.WurldMedia.a skipped
D:\downloads\Morph20.exe/WISE0014.BIN Infected: not-a-virus:AdWare.Win32.WurldMedia.a skipped
D:\downloads\Morph20.exe WiseSFX: infected - 2 skipped
D:\downloads\VIRUS\backups\backup-20041209-234720-323.dll Infected: not-a-virus

ownloader.Win32.SpyGame skipped
D:\Recorded TV\TempRec\TempSBE\MSDVRMM_2699876355_458752_71 Object is locked skipped
D:\Recorded TV\TempRec\TempSBE\SBE1.tmp Object is locked skipped
D:\Recorded TV\TempRec\{3A4C621E-E09C-4CF3-B31A-E81B20F8542D}.TmpSBE Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\change.log Object is locked skipped

Scan process completed.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:48:11 PM, on 1/06/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Boardmaker with SD Pro\Secu2KXP\useraccess.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Program Files\eTrust PestPatrol\ppv5\PPActiveDetection.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\00THotkey.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\AV\hijackthis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: (no name) - {06e12c36-760f-4d92-8509-5e5dbf12c423} - C:\WINDOWS\system32\urqOGVNf.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6cc3406e-d0b2-49f0-9cbb-7aabdc5025da} - C:\WINDOWS\system32\qoMgeCst.dll (file missing)
O2 - BHO: (no name) - {7962d391-303a-4130-917a-45dc4d7b9b4b} - C:\WINDOWS\system32\ddcCvsQg.dll (file missing)
O2 - BHO: (no name) - {8133635e-c2f0-4527-ba10-372595346439} - (no file)
O2 - BHO: (no name) - {962F8F4A-309D-4292-AAFC-6070B7540204} - C:\WINDOWS\system32\qoMghiFv.dll (file missing)
O2 - BHO: (no name) - {9986510b-fe50-428f-9307-131797d06166} - (no file)
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: (no name) - {fa16e67d-7890-48ab-9d55-20d2df6824de} - C:\WINDOWS\system32\fccbywWo.dll (file missing)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [Kraidman] C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
O4 - HKLM\..\Run: [TOSHIBA Picture Enhancement Utility] C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\eTrust PestPatrol\ppv5\PPActiveDetection.exe"
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [EPSON Stylus C65 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE /P23 "EPSON Stylus C65 Series" /O5 "LPT1:" /M "Stylus C65"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ec4f647d] rundll32.exe "C:\WINDOWS\system32\yblifpkq.dll",b
O4 - HKLM\..\Run: [BMef7c57e1] Rundll32.exe "C:\WINDOWS\system32\nqceargk.dll",s
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [25325372068765623419003855169751] C:\Program Files\XP Antivirus\xpa.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www
O16 - DPF: {0eb0e74a-2a76-4ab3-a7fb-9bd8c29f7f75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133001487172
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: urqOGVNf - C:\WINDOWS\SYSTEM32\urqOGVNf.dll
O20 - Winlogon Notify: winzdn32 - C:\WINDOWS\
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TOSHIBA RAID Service (kraidsvc) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Securom User Access for Windows 2000 and Windows XP a technology by Sony DADC (UserAccess) - Unknown owner - C:\Program Files\Boardmaker with SD Pro\Secu2KXP\useraccess.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 12624 bytes

pskelley · Jun 1, 2008

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You are infected, I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
This can be a tough infection to remove so do not expect fast or easy. If you still need help, please do this:

Before you start, you are storing infected email, delete it:
C:\Documents and Settings\All Users\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Junk E-mail/02 Oct 2007 08:22 from Elsa Acosta:Something hot/she.zip/she.exe ------> Trojan-Dropper.Win32.Agent.bzp
C:\Documents and Settings\All Users\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Junk E-mail/02 Oct 2007 08:22 from Elsa Acosta:Something hot/she.zip ------> Trojan-Dropper.Win32.Agent.bzp
C:\Documents and Settings\All Users\Application Data\Microsoft\Outlook\Outlook.pst MailMSMaill: infected - 2

You have multiple infections including virtumonde and this junk: XPAntiVirus. Let's start like this:

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

2) Follow the instructions in this tutorial:
http://www.bleepingcomputer.com/forums/topic111715.html

3) When you finish, post a new HJT log and we will kill the rest of the junk.

Thanks

staces1 · Jun 3, 2008

next step

Ok
I get rid of the junk email
disabled Teatimer.
I performed stuff in XPANTIVIRUS removal - there were no files but there may have been registry settings changed. The registry fix seems to have clobered my CA ETRUST license code - that was good!
I could not get PANDA scan to run - kept getting agteway timeouts and buffer overruns.
Below is a new HJT log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:31:19 PM, on 3/06/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Boardmaker with SD Pro\Secu2KXP\useraccess.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Program Files\eTrust PestPatrol\ppv5\PPActiveDetection.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\explorer.exe
C:\AV\hijackthis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [Kraidman] C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
O4 - HKLM\..\Run: [TOSHIBA Picture Enhancement Utility] C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\eTrust PestPatrol\ppv5\PPActiveDetection.exe"
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [EPSON Stylus C65 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE /P23 "EPSON Stylus C65 Series" /O5 "LPT1:" /M "Stylus C65"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BMef7c57e1] Rundll32.exe "C:\WINDOWS\system32\hkwnnfor.dll",s
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [25325372068765623419003855169751] C:\Program Files\XP Antivirus\xpa.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: e&xport to microsoft excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www
O16 - DPF: {0eb0e74a-2a76-4ab3-a7fb-9bd8c29f7f75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133001487172
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TOSHIBA RAID Service (kraidsvc) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Securom User Access for Windows 2000 and Windows XP a technology by Sony DADC (UserAccess) - Unknown owner - C:\Program Files\Boardmaker with SD Pro\Secu2KXP\useraccess.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 11387 bytes

pskelley · Jun 3, 2008

Thanks for returning your information and the feedback.

C:\Program Files\Java\jre1.6.0_05\ <<< update Java, se this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2

You still have some junk in this HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:31:19 PM, on 3/06/2008

Let's start with MBAM...

Download Malwarebytes' Anti-Malware to your desktop.
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Thanks

staces1 · Jun 3, 2008

step 3

I removed old java and updated to 6.6. Add/remove programs would not remove these - it did not offer the remove option. I had to use msicuu2.exe to remove all old Java. This all worked OK.
Ran MBAM scan - the log file is after the fixes were applied but some fixes required a reboot which I did. Got a msg application c:\...urqogvnf.dll is not valid windows image and same for hkwnnfor.dll. Then I ran HJT.

Logs:

Malwarebytes' Anti-Malware 1.14
Database version: 816

12:06:16 AM 4/06/2008
mbam-log-6-4-2008 (00-06-16).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 121011
Time elapsed: 46 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 12
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\urqOGVNf.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\iiffFxVM.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{06e12c36-760f-4d92-8509-5e5dbf12c423} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06e12c36-760f-4d92-8509-5e5dbf12c423} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\urqogvnf (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DataDisp32 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{34e8a977-1305-421c-a6c7-88088c519cd6} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{34e8a977-1305-421c-a6c7-88088c519cd6} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{06e12c36-760f-4d92-8509-5e5dbf12c423} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\autoload (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\jdgf894jrghoiiskd (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BMef7c57e1 (Trojan.Agent) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\iifffxvm -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\urqOGVNf.dll (Trojan.Vundo) -> Delete on reboot.
C:\ybsob.exe (Proxy.Ranky) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\A0004271.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\A0004281.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\7CF28762C38CA0D4.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\AE8AB41F91F72503.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbdll.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hkwnnfor.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\ksnhtr.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbinit.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\iiffFxVM.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\mlJBUMFY.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13:00 AM, on 4/06/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Program Files\eTrust PestPatrol\ppv5\PPActiveDetection.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Boardmaker with SD Pro\Secu2KXP\useraccess.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\AV\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R3 - URLSearchHook: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! IE Services Button - {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [Kraidman] C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
O4 - HKLM\..\Run: [TOSHIBA Picture Enhancement Utility] C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\eTrust PestPatrol\ppv5\PPActiveDetection.exe"
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [EPSON Stylus C65 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE /P23 "EPSON Stylus C65 Series" /O5 "LPT1:" /M "Stylus C65"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [FixCamera] C:\WINDOWS\FixCamera.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [25325372068765623419003855169751] C:\Program Files\XP Antivirus\xpa.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: e&xport to microsoft excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [java_sun] Java (Sun)
O14 - IERESET.INF: START_PAGE_URL=http://www
O16 - DPF: {0eb0e74a-2a76-4ab3-a7fb-9bd8c29f7f75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133001487172
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: winzdn32 - C:\WINDOWS\
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TOSHIBA RAID Service (kraidsvc) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Securom User Access for Windows 2000 and Windows XP a technology by Sony DADC (UserAccess) - Unknown owner - C:\Program Files\Boardmaker with SD Pro\Secu2KXP\useraccess.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 12870 bytes

pskelley · Jun 3, 2008

Thanks for returning your information and the feedback, let's do this:

Got a msg application c:\...urqogvnf.dll is not valid windows image and same for hkwnnfor.dll.

Looks like MBAM had to reboot to remove that junk, after a couple of restarts, if you get errors, post them "word for word".

C:\WINDOWS\FixCamera.exe <<< do you know what this is? If not, scan it here:
http://virusscan.jotti.org/ and post the information.

1) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKCU\..\Run: [25325372068765623419003855169751] C:\Program Files\XP Antivirus\xpa.exe
O14 - IERESET.INF: START_PAGE_URL=http://www
O20 - Winlogon Notify: winzdn32 - C:\WINDOWS\

Close all programs but HJT and all browser windows, then click on "Fix Checked"

4) Right click Start > Explore and navigate to these files/folders and delete them if there.

C:\Program Files\XP Antivirus\ <<< delete that folder and contents

5) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Post a new HJT log, the information I requested and any other comments you think will help.

Thanks

staces1 · Jun 4, 2008

step 4

fixcam seems to be something to do with my webcam - what it does I have no idea.
cleaned up the registry settings
no folder called XP Antivirus present - so not deleted
ran atf cleaner
new log attached

Comments machine running better. update service now operational - updated onnenote 2003 sp3 and office 2003 sp3.
I have a user account thats supposed to be admin but seems to have been modified or restricted. seems to run slower as well eg explorer/tools/folder options is gone. Also most programs in "add or remove programs" are not showing the remove button.

Any ideas?
In general PC seems to be free from viruses.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:30 AM, on 4/06/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Boardmaker with SD Pro\Secu2KXP\useraccess.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Program Files\eTrust PestPatrol\ppv5\PPActiveDetection.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\FixCamera.exe
C:\AV\hijackthis.exe
C:\Program Files\CA\CA Internet Security Suite\ccupdate\CCUpdate.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R3 - URLSearchHook: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! IE Services Button - {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [Kraidman] C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
O4 - HKLM\..\Run: [TOSHIBA Picture Enhancement Utility] C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\eTrust PestPatrol\ppv5\PPActiveDetection.exe"
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [EPSON Stylus C65 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE /P23 "EPSON Stylus C65 Series" /O5 "LPT1:" /M "Stylus C65"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [FixCamera] C:\WINDOWS\FixCamera.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: e&xport to microsoft excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [java_sun] Java (Sun)
O16 - DPF: {0eb0e74a-2a76-4ab3-a7fb-9bd8c29f7f75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133001487172
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TOSHIBA RAID Service (kraidsvc) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Securom User Access for Windows 2000 and Windows XP a technology by Sony DADC (UserAccess) - Unknown owner - C:\Program Files\Boardmaker with SD Pro\Secu2KXP\useraccess.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 12663 bytes

pskelley · Jun 4, 2008

Thanks for returning your HJT log and the feedback. The HJT log looks free of malware. You understand this junk does mess up settings and others stuff in Windows and sometimes the only way to fix it is a repair install of the operation system:
http://www.google.com/search?hl=en&q=repair+install+of+windows+XP&btnG=Google+Search
and sometimes a reinstall is needed:
http://www.google.com/search?hl=en&q=reinstall+of+windows+XP&btnG=Search

Before you do that you can look here to see if you can find a fix for the issues:
http://www.kellys-korner-xp.com/xp_tweaks.htm

http://www.google.com/search?hl=en&q=repair+add+remove+programs&btnG=Search

I have a user account thats supposed to be admin but seems to have been modified or restricted

You might try closing that user accout and setting up a new one.

eg explorer/tools/folder options is gone.

are you talking about Internet Explorer? If so you might give this a try:
http://windowsxp.mvps.org/IEFIX.htm
http://support.microsoft.com/kb/318378/en-us

You can also ask for help with issues you can't resolve here:
Microsoft Windows XP Service Pack 3 (All Languages)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Let's run another Kaspersky Online Scan, I think we still have some junk to remove, I know we have infected System Restore files to clean yet. Use these settings:

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here.

Thanks

staces1 · Jun 4, 2008

step 5

will prob just create new account
here is kaspersky log
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, June 05, 2008 2:07:26 AM
Operating System: Microsoft Windows XP Professional, Service Pack 3 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 4/06/2008
Kaspersky Anti-Virus database records: 736784
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 81660
Number of viruses found: 4
Number of infected objects: 13
Number of suspicious objects: 0
Duration of the scan process: 01:48:22

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Louise Stacey\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Louise Stacey\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Louise Stacey\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Louise Stacey\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Louise Stacey\Local Settings\Temp\~DF75BD.tmp Object is locked skipped
C:\Documents and Settings\Louise Stacey\Local Settings\Temp\~DF9036.tmp Object is locked skipped
C:\Documents and Settings\Louise Stacey\Local Settings\Temp\~DFF24E.tmp Object is locked skipped
C:\Documents and Settings\Louise Stacey\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Louise Stacey\ntuser.dat Object is locked skipped
C:\Documents and Settings\Louise Stacey\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\chandir.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\chandir.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\chn.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\chn.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\inuse.txt Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\L0000013.FCS Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\main.log Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs_die.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs_die.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\storydb.dat Object is locked skipped
C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Louise Stacey\Data\storydb.idx Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP12\A0005825.sys Infected: Trojan-Proxy.Win32.Ranky.jr skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP13\change.log Object is locked skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP2\A0001041.dll Infected: Trojan.Win32.Pakes.cyw skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP3\A0002023.dll Infected: Trojan.Win32.Monder.gen skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\A0003135.dll Infected: Trojan.Win32.Monder.gen skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\A0003143.dll Infected: Trojan.Win32.Monder.gen skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\A0004174.dll Infected: Trojan.Win32.Monder.gen skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\A0004205.dll Infected: Trojan.Win32.Monder.gen skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP5\A0004306.dll Infected: Trojan.Win32.Monder.gen skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\pfirewall.log Object is locked skipped
C:\WINDOWS\Prefetch\layout.ini Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{FF2BAD74-26B7-429D-BEA1-3F4B93E05F69}.crmlog Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\kfyjualy.dll Infected: Trojan.Win32.Monder.gen skipped
C:\WINDOWS\system32\nqxmfsfb.dll Infected: Trojan.Win32.Monder.gen skipped
C:\WINDOWS\system32\sfiywcqt.dll Infected: Trojan.Win32.Monder.gen skipped
C:\WINDOWS\system32\tetqrlpv.dll Infected: Trojan.Win32.Monder.gen skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\downloads\downloaded stuff\Smiles.exe Infected: not-virus:BadJoke.Win32.JepRuss skipped
D:\Recorded TV\TempRec\TempSBE\MSDVRMM_2699876355_1638400_160 Object is locked skipped
D:\Recorded TV\TempRec\TempSBE\SBE9.tmp Object is locked skipped
D:\Recorded TV\TempRec\{E4EEB07B-B7E5-46C7-9BDB-A652F0F942D1}.TmpSBE Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP13\change.log Object is locked skipped

Scan process completed.

pskelley · Jun 4, 2008

Thanks for returning the KOS results, you still have some nasties, we may have to run another tool? Let try it manually and see how it goes.

1) Make sure you can still see all files and folders.

2) Navigate to these files in red and delete them:

C:\WINDOWS\system32\kfyjualy.dll
C:\WINDOWS\system32\nqxmfsfb.dll
C:\WINDOWS\system32\sfiywcqt.dll
C:\WINDOWS\system32\tetqrlpv.dll
D:\downloads\downloaded stuff\Smiles.exe

3) Empty the Recycle Bin on the Desktop and Restart the computer.

4) Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Restart and run a new KOS, no need to post it if it is clean, just let me know.

Thanks

staces1 · Jun 5, 2008

step 6

looks like there is sill something somewhere - not sure if its important.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, June 05, 2008 3:52:08 PM
Operating System: Microsoft Windows XP Professional, Service Pack 3 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/06/2008
Kaspersky Anti-Virus database records: 830413
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 76443
Number of viruses found: 6
Number of infected objects: 12
Number of suspicious objects: 0
Duration of the scan process: 01:42:41

Infected Object Name / Virus Name / Last Action
C:\4a7b2aade8b8913508d800\Shortcut to restore on Staces-chris.lnk Object is locked skipped
C:\Documents and Settings\admin\Application Data\Microsoft\Internet Explorer\UserData\index.dat Object is locked skipped
C:\Documents and Settings\admin\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\admin\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\History\History.IE5\MSHist012008060520080606\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temp\~DF17EF.tmp Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temp\~DF564B.tmp Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temp\~DF9FCA.tmp Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temp\~DFB4CC.tmp Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\admin\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\admin\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000027.exe/AdwareAlert/AdwareAlert.exe Infected: not-a-virus:FraudTool.Win32.SpywareBot.ad skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000027.exe/AdwareAlert/TCL.dll Infected: not-a-virus:FraudTool.Win32.AntiSpywareBot.dg skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000027.exe/AdwareAlert/zlib.dll Infected: not-a-virus:FraudTool.Win32.AntiSpywareBot.dh skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000027.exe 7-Zip: infected - 3 skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000027.exe UPX: infected - 3 skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000027.exe PE_Patch.UPX: infected - 3 skipped
C:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\pfirewall.log Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{43DA9D67-B856-4B26-8C60-2854797C7C02}.crmlog Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{B643F8E3-41CB-4685-8F7E-55681B69F041}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\Recorded TV\TempRec\TempSBE\MSDVRMM_2699876355_524288_49 Object is locked skipped
D:\Recorded TV\TempRec\TempSBE\SBE1.tmp Object is locked skipped
D:\Recorded TV\TempRec\{504B05FF-298D-4FCE-ADA1-DBA4087E5CE3}.TmpSBE Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000032.dll Infected: not-a-virus:AdWare.Win32.FunWeb.b skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000035.dll Infected: not-a-virus

ownloader.Win32.SpyGame skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000058.exe/WISE0014.BIN/WISE0013.BIN Infected: not-a-virus:AdWare.Win32.WurldMedia.a skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000058.exe/WISE0014.BIN Infected: not-a-virus:AdWare.Win32.WurldMedia.a skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000058.exe WiseSFX: infected - 2 skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\A0000059.dll Infected: not-a-virus

ownloader.Win32.SpyGame skipped
D:\System Volume Information\_restore{F4693AFC-9FB7-4D5B-ADCA-8BA86A90EED6}\RP1\change.log Object is locked skipped

Scan process completed.

pskelley · Jun 5, 2008

These are all infected System Restore files and for some reason they are showing on two drives.
C:\System Volume Information\_restore
D:\System Volume Information\_restore

Make sure to clean them on both drives.

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How is the computer running, any malware issues?

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

virtumonde virus - auto update

staces1

New member

pskelley

In Memoriam -Always in our heart

staces1

New member

pskelley

In Memoriam -Always in our heart

staces1

New member

pskelley

In Memoriam -Always in our heart

staces1

New member

pskelley

In Memoriam -Always in our heart

staces1

New member

pskelley

In Memoriam -Always in our heart

staces1

New member

pskelley

In Memoriam -Always in our heart