Virtumonde WILL NOT DELETE HELP!

[Froing]

Can you help me delete this? Spybot deletes everything everytime except for the Virtumonde I also do not know how to find my "log" to copy and paste this for you to diagnose my problem.

Your help would be appreciated

 

[tashi]

Hello.

Please follow the procedure in this link which includes running Spybot-S&D in safe mode:
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Then start your own thread in the Malware Removal Forum

A helper will advise you when available. Cheers.

 

[Froing]

I did do the Spybot scan in safe mode and I tried to do the Kasperky in Firefox but I don't have internet explorer

 

[tashi]

Hello Froing.

Malware Removal Forum Sticky.

If you cannot run the Spybot or Anti Virus scan/s, please go ahead and post the HJT log along with a note regarding scan/s failure.

Cheers.

 

[Froing]

I'm sorry but I don't know what the HJT so I wouldn't know what to be posting...

 

[tashi]

Hello.

I'm sorry but I don't know what the HJT so I wouldn't know what to be posting...

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Instructions on how to produce a HJT log are in that sticky topic.

Best regards.

 

[tashi]

Froing's topic in malware removal: http://forums.spybot.info/showthread.php?t=17173