Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please note that I am training, this means that any reply I give to you has to be checked first by an expert.
I apologize for any delay this might cause.
Please observe these rules while we work:
1. If you don't know,
stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly
Download HJT
Click here to download
HJTsetup.exe
- Save HJTsetup.exe to your desktop.
- Double click on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
- Click Save to save the log file and then the log will open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
Rename HJT
Please open your Hijack This folder
- Right click on Hijackthis.exe
- Select Rename
- Rename Hijack This to showme.exe
- Double click showme
- Click on the Do a system scan and save a log file button.
If you can post both logs please
the original HJT
and the renamed showme
Thanks K'