Virtumonde

W

Windy Miller

New member
Hi,

I've been getting problems with IE behaviour changing, windows automatic updates turning off, antivirus turning off, and windows starting with different screen resolutions (unsure if last problem is related). Scans were showing presence of Virtumonde.

I seemed to get it all clear, but although Spybot and AVG now report clear, MalwareBytes Anti-Malware now reports a trojan downloader in temporary internet files of a user (my son) who has not even been on the pc since I started trying to cure it. MBAM has previously given all clear but then I've had Windows lock up on user sign-in screen and on next starting, I've rerun scans and this problem has appeared.

Please can you help?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:26:20, on 20/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [586ee531] rundll32.exe "C:\WINDOWS\system32\gknmpsxi.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD42/J...6b/&filename=jinstall-6u6-windows-i586-jc.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

--
End of file - 5110 bytes
 
Hello Windy Miller :)

I will be handling your log to help you get cleaned up. :greeting:

First, turn off Spybot's Teatimer:
1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

________________________________

Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
 
Last edited:
Hi Baabiouz,

Thank you for taking on my problem, and for replying so quickly. I'm sorry I had to go out, and I only saw your reply on my return. I've run ComboFix. Here are the ComboFix and HJT logs (I did the HJT scan twice because AVG indicated starting a system scan during the first HJT run, so I stopped it and then ran HJT again - I hope that's OK). It's late here and I'll be out at work from early tomorrow, so don't rush to reply, as I won't get to look at this again until tomorrow evening.

Many thanks,
Windy

ComboFix 08-07-20.3 - Owner 2008-07-20 23:00:34.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.690 [GMT 1:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-06-20 to 2008-07-20 )))))))))))))))))))))))))))))))
.

2008-07-20 22:19 . 2008-07-20 22:19 268 --ah----- C:\sqmdata02.sqm
2008-07-20 22:19 . 2008-07-20 22:19 244 --ah----- C:\sqmnoopt02.sqm
2008-07-20 22:13 . 2005-10-21 19:58 49,920 --a------ C:\WINDOWS\system32\drivers\HPZid412.sys
2008-07-20 22:13 . 2005-10-21 19:58 16,496 --a------ C:\WINDOWS\system32\drivers\HPZipr12.sys
2008-07-20 19:06 . 2008-07-20 19:06 <DIR> d-------- C:\Program Files\Trend Micro
2008-07-20 15:58 . 2008-07-18 19:15 36,472 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-07-18 07:04 . 2008-07-18 07:04 <DIR> d-------- C:\Program Files\RogueRemover FREE
2008-07-18 01:15 . 2008-07-18 01:15 <DIR> d-------- C:\Program Files\Lavasoft
2008-07-18 01:15 . 2008-07-18 01:16 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-07-18 01:13 . 2008-07-18 01:13 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-17 21:40 . 2008-07-20 15:58 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-17 21:40 . 2008-07-17 21:40 <DIR> d-------- C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-07-17 21:40 . 2008-07-17 21:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-17 21:40 . 2008-07-18 19:15 17,144 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-07-13 08:19 . 2008-07-13 08:19 <DIR> d-------- C:\Documents and Settings\Administrator
2008-07-10 23:21 . 2008-07-10 23:25 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2008-07-10 21:01 . 2008-07-13 17:40 268 --a------ C:\WINDOWS\wininit.ini
2008-07-09 21:34 . 2008-07-10 18:54 <DIR> d-------- C:\WINDOWS\system32\olixds18
2008-07-09 21:34 . 2008-07-09 21:34 <DIR> d-------- C:\Temp\stmpv4
2008-07-09 21:34 . 2008-07-09 21:34 <DIR> d-------- C:\Temp
2008-07-09 19:33 . 2005-10-19 08:59 163,840 --a------ C:\WINDOWS\system32\igfxres.dll
2008-07-07 07:04 . 2008-07-07 07:14 <DIR> d-------- C:\Documents and Settings\Guest
2008-07-06 10:15 . 2008-07-06 10:15 25 --a------ C:\WINDOWS\cdplayer.ini
2008-07-06 10:11 . 2008-07-15 20:52 <DIR> d-------- C:\Program Files\Common Files\Real
2008-07-06 08:17 . 2008-07-06 08:17 244 --ah----- C:\sqmnoopt01.sqm
2008-07-06 08:17 . 2008-07-06 08:17 232 --ah----- C:\sqmdata01.sqm
2008-07-05 20:59 . 2004-08-03 23:01 25,856 --a------ C:\WINDOWS\system32\drivers\usbprint.sys
2008-07-05 20:59 . 2004-08-03 23:01 25,856 --a--c--- C:\WINDOWS\system32\dllcache\usbprint.sys
2008-07-05 20:55 . 2004-08-03 23:08 31,616 --a------ C:\WINDOWS\system32\drivers\usbccgp.sys
2008-07-05 20:55 . 2004-08-03 23:08 31,616 --a--c--- C:\WINDOWS\system32\dllcache\usbccgp.sys
2008-07-05 20:26 . 2008-07-05 20:26 <DIR> d-------- C:\Program Files\MSXML 4.0
2008-07-05 17:52 . 2008-07-18 21:22 69 --a------ C:\WINDOWS\NeroDigital.ini
2008-07-04 22:59 . 2006-05-03 22:53 174,592 --a------ C:\WINDOWS\system32\framedyn.dll
2008-07-04 22:58 . 2008-07-04 22:59 <DIR> d-------- C:\WINDOWS\system32\Samsung_USB_Drivers
2008-07-04 22:58 . 2008-07-04 23:10 5,632 --a------ C:\WINDOWS\system32\drivers\StarOpen.sys
2008-07-04 22:58 . 2005-08-28 20:51 766 --a------ C:\WINDOWS\system32\Uninstall.ico
2008-07-04 22:57 . 2008-07-04 22:57 <DIR> d-------- C:\Program Files\Samsung
2008-07-04 22:56 . 2008-07-04 22:56 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-07-03 19:26 . 2008-07-09 21:31 <DIR> d-------- C:\Documents and Settings\Owner\Application Data\LimeWire
2008-07-03 19:25 . 2008-07-03 19:25 <DIR> d-------- C:\WINDOWS\Sun
2008-07-03 19:24 . 2008-03-25 02:37 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-07-03 19:23 . 2008-07-03 19:24 <DIR> d-------- C:\Program Files\Java
2008-07-03 19:23 . 2008-07-03 19:23 <DIR> d-------- C:\Program Files\Common Files\Java
2008-07-03 19:19 . 2008-07-03 19:20 <DIR> d-------- C:\Program Files\LimeWire
2008-07-03 18:25 . 2008-07-03 18:25 <DIR> d-------- C:\Program Files\AviSynth 2.5
2008-07-03 18:25 . 2004-02-22 10:11 719,872 --a------ C:\WINDOWS\system32\devil.dll
2008-07-03 18:25 . 2006-10-07 17:43 502,784 --a------ C:\WINDOWS\x2.64.exe
2008-07-03 18:25 . 2008-02-07 16:15 408,576 --a------ C:\WINDOWS\system32\Smab.dll
2008-07-03 18:25 . 2007-05-17 17:30 318,976 --a------ C:\WINDOWS\system32\avisynth.dll
2008-07-03 18:25 . 2005-02-28 13:16 240,128 --a------ C:\WINDOWS\system32\x.264.exe
2008-07-03 18:25 . 2006-04-12 09:47 217,073 --a------ C:\WINDOWS\meta4.exe
2008-07-03 18:25 . 2004-01-25 00:00 70,656 --a------ C:\WINDOWS\system32\yv12vfw.dll
2008-07-03 18:25 . 2004-01-25 00:00 70,656 --a------ C:\WINDOWS\system32\i420vfw.dll
2008-07-03 18:25 . 2006-04-05 08:09 66,560 --a------ C:\WINDOWS\MOTA113.exe
2008-07-03 18:25 . 2005-07-14 12:31 27,648 --a------ C:\WINDOWS\system32\AVSredirect.dll
2008-07-02 22:26 . 2008-07-02 22:26 <DIR> d-------- C:\Program Files\eRightSoft
2008-07-02 22:09 . 2008-04-23 05:16 6,066,176 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll
2008-07-02 22:09 . 2007-04-17 10:32 2,455,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2008-07-02 22:09 . 2007-03-08 06:10 991,232 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2008-07-02 22:09 . 2008-04-23 05:16 459,264 -----c--- C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-07-02 22:09 . 2008-04-23 05:16 383,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-07-02 22:09 . 2008-04-23 05:16 267,776 -----c--- C:\WINDOWS\system32\dllcache\iertutil.dll
2008-07-02 22:09 . 2008-04-23 05:16 63,488 -----c--- C:\WINDOWS\system32\dllcache\icardie.dll
2008-07-02 22:09 . 2008-04-23 05:16 52,224 -----c--- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-07-02 22:09 . 2008-04-22 08:39 13,824 -----c--- C:\WINDOWS\system32\dllcache\ieudinit.exe
2008-07-02 22:04 . 2007-08-13 18:54 33,792 --a--c--- C:\WINDOWS\system32\dllcache\custsat.dll
2008-07-02 21:58 . 2003-02-28 18:26 139,536 --a------ C:\WINDOWS\system32\javaee.dll
2008-07-02 21:58 . 2003-02-28 18:26 46,352 --a------ C:\WINDOWS\setdebug.exe
2008-07-02 21:58 . 2003-02-28 16:54 7,315 --a------ C:\WINDOWS\system32\javasup.vxd
2008-07-02 21:58 . 2003-02-28 16:35 6,550 --a------ C:\WINDOWS\jautoexp.dat
2008-07-02 21:58 . 2003-02-28 16:38 113 --a------ C:\WINDOWS\system32\zonedon.reg
2008-07-02 21:58 . 2003-02-28 16:38 113 --a------ C:\WINDOWS\system32\zonedoff.reg
2008-07-02 20:02 . 2008-07-18 06:09 <DIR> d--h----- C:\$AVG8.VAULT$
2008-07-02 16:58 . 2008-07-02 16:58 <DIR> d---s---- C:\Documents and Settings\Lizzie\UserData
2008-06-30 20:20 . 2008-07-02 16:57 <DIR> d-------- C:\Documents and Settings\Lizzie\Contacts
2008-06-29 13:52 . 2008-06-29 13:52 <DIR> d-------- C:\WINDOWS\system32\NtmsData
2008-06-29 09:43 . 2008-07-11 00:50 <DIR> d-------- C:\Documents and Settings\Wes
2008-06-29 09:12 . 2008-07-10 12:29 <DIR> d-------- C:\Documents and Settings\Lizzie
2008-06-29 08:36 . 2008-06-29 15:24 <DIR> d-------- C:\Documents and Settings\Emma
2008-06-28 23:56 . 2006-08-21 10:14 128,896 -----c--- C:\WINDOWS\system32\dllcache\fltmgr.sys
2008-06-28 23:56 . 2006-08-21 10:14 23,040 -----c--- C:\WINDOWS\system32\dllcache\fltmc.exe
2008-06-28 23:56 . 2006-08-21 13:21 16,896 -----c--- C:\WINDOWS\system32\dllcache\fltlib.dll
2008-06-28 23:52 . 2008-07-03 22:33 4,635 --a------ C:\WINDOWS\imsins.BAK
2008-06-28 10:07 . 2008-06-13 14:10 272,128 -----c--- C:\WINDOWS\system32\dllcache\bthport.sys
2008-06-28 10:06 . 2007-07-09 14:09 584,192 -----c--- C:\WINDOWS\system32\dllcache\rpcrt4.dll
2008-06-28 09:50 . 2007-07-30 19:19 271,224 --a------ C:\WINDOWS\system32\mucltui.dll
2008-06-28 09:50 . 2007-07-30 19:19 207,736 --a------ C:\WINDOWS\system32\muweb.dll
2008-06-28 09:50 . 2007-07-30 19:19 30,072 --a------ C:\WINDOWS\system32\mucltui.dll.mui
2008-06-20 18:41 . 2008-06-20 18:41 245,248 -----c--- C:\WINDOWS\system32\dllcache\mswsock.dll
2008-06-20 11:44 . 2008-06-20 11:44 138,368 -----c--- C:\WINDOWS\system32\dllcache\afd.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-20 21:57 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-07-20 11:54 --------- d-----w C:\Program Files\Norton CleanSweep
2008-07-20 07:41 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-20 07:40 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-07-17 21:39 --------- d-----w C:\Program Files\SpywareBlaster
2008-07-09 21:35 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-07-04 22:13 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-07-04 22:12 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-07-03 21:26 --------- d-----w C:\Program Files\Windows Live Toolbar
2008-07-03 17:05 76,040 ----a-w C:\WINDOWS\system32\drivers\avgtdix.sys
2008-07-03 17:04 96,520 ----a-w C:\WINDOWS\system32\drivers\avgldx86.sys
2008-07-03 17:04 10,520 ----a-w C:\WINDOWS\system32\avgrsstx.dll
2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-17 21:21 --------- d-----w C:\Program Files\CCleaner
2008-06-17 21:15 --------- d-----w C:\Program Files\AVG
2008-06-17 21:15 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg8
2008-06-17 21:11 --------- d-----w C:\Program Files\MSN Messenger
2008-06-17 21:11 --------- d-----w C:\Documents and Settings\All Users\Application Data\Windows Live Toolbar
2008-06-17 20:56 691,545 ----a-w C:\WINDOWS\unins000.exe
2008-06-17 20:53 --------- d-----w C:\Program Files\RegCleaner
2008-06-17 20:50 --------- d-----w C:\Program Files\Ulead Systems
2008-06-17 20:48 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-06-17 20:48 --------- d-----w C:\Documents and Settings\Owner\Application Data\Symantec
2008-06-17 20:47 --------- d-----w C:\Program Files\Symantec
2008-06-17 20:47 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-06-17 20:46 --------- d-----w C:\Program Files\Common Files\Ahead
2008-06-17 20:46 --------- d-----w C:\Program Files\Ahead
2008-06-17 20:42 4,608 ----a-w C:\WINDOWS\system32\w95inf32.dll
2008-06-17 20:42 2,272 ----a-w C:\WINDOWS\system32\w95inf16.dll
2008-06-17 20:42 --------- d-----w C:\Program Files\CyberLink
2008-06-17 20:36 --------- d-----w C:\Program Files\MSBuild
2008-06-17 20:36 --------- d-----w C:\Program Files\Microsoft Works
2008-06-17 20:22 --------- d-----w C:\Program Files\Analog Devices
2008-06-17 19:12 --------- d-----w C:\Program Files\microsoft frontpage
2008-06-17 19:11 558,142 ----a-w C:\WINDOWS\java\Packages\ZV5VRJ3T.ZIP
2008-06-17 19:11 155,995 ----a-w C:\WINDOWS\java\Packages\9V3VDNBX.ZIP
2008-06-13 13:10 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-05-16 10:58 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2008-04-23 04:16 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
2006-05-03 09:06 163,328 --sha-r C:\WINDOWS\system32\flvDX.dll
2007-02-21 10:47 31,232 --sha-r C:\WINDOWS\system32\msfDX.dll
2007-12-17 12:43 27,648 --sha-w C:\WINDOWS\system32\Smab0.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:56 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 16:42 1404928]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 08:59 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 08:59 126976]
"QD FastAndSafe"="C:\Program Files\Norton CleanSweep\QDCSFS.exe" [1999-04-15 05:00 32768]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-07-03 18:05 1232152]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.I420"= i420vfw.dll
"vidc.yv12"= yv12vfw.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-07-03 18:04]
R2 avg8emc;AVG8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-07-03 18:05]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-07-03 18:04]
R2 AvgTdiX;AVG8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-07-03 18:05]

*Newly Created Service* - CATCHME
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-586ee531 - C:\WINDOWS\system32\gknmpsxi.dll


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.google.co.uk/
O8 -: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O16 -: DirectAnimation Java Classes - file://C:\WINDOWS\Java\classes\dajava.cab
C:\WINDOWS\Downloaded Program Files\DirectAnimation Java Classes.osd

O16 -: Microsoft XML Parser for Java - file://C:\WINDOWS\Java\classes\xmldso.cab
C:\WINDOWS\Downloaded Program Files\Microsoft XML Parser for Java.osd


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-20 23:02:07
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-07-20 23:03:19
ComboFix-quarantined-files.txt 2008-07-20 22:03:12
ComboFix2.txt 2008-07-18 00:05:47

Pre-Run: 28,055,769,088 bytes free
Post-Run: 28,045,561,856 bytes free

213 --- E O F --- 2008-07-20 21:37:11


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:13:38, on 20/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD42/J...6b/&filename=jinstall-6u6-windows-i586-jc.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

--
End of file - 5038 bytes
 
Hello :)

Step #1
Please set your system to show all files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

C:\WINDOWS\system32\olixds18
C:\Temp\stmpv4


Step #2
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Step #3
Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 7 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 7...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version.

To Clear the Java Runtime Environment (JRE) cache, do this:
  • Click Start > Settings > Control Panel.
  • Double-click the Java icon.
    -The Java Control Panel appears.
  • Click "Settings" under Temporary Internet Files.
    -The Temporary Files Settings dialog box appears.
  • Click "Delete Files".
    -The Delete Temporary Files dialog box appears.
    -There are three options on this window to clear the cache.
    • Delete Files
    • View Applications
    • View Applets
  • Click "OK" on Delete Temporary Files window.
    -Note: This deletes all the Downloaded Applications and Applets from the cache.
  • Click "OK" on Temporary Files Settings window.
  • Close the Java Control Panel.
You can also view these instructions along with screenshots here.

Step #4
Please post Mbam log and a fresh HijackThis log back here :)
 
Ok, I have done all that. Not much to do but it took some time because of the following, which I list here in case any of it is important for you to know.

Windows repeatedly started in a graphics mode in which I could only see part of the desktop, and not the lowest part or taskbar, and did not allow any change to the display. So, I did what I could in safe mode, but the existing java item listed in Add/Remove Programs could not be removed in safe mode. Repeatedly restarting windows, it eventually started in a usable display mode and so far is still usable, so although it is not the optimum setting for this monitor I am not attempting to change it. The only java item listed in Add/Remove Programs was "Java(TM)6 Update6". After highlighting that item, the first time I clicked on Remove (in normal mode not safe mode), the Add/Remove Programs window froze and I could not get rid of it except by rebooting. Next time it seemed to remove as expected.

Also, I had another instance of windows freezing at the user login screen, at the point where I was about to enter my user password. I had to reboot and next time it was fine again.

The mbab log and HJT log follow.

Thank you for your continuing help. Looks like virtumonde (or perhaps users' poor security precautions) is causing you guys a lot of work at the moment. I am sorry about this.

Kind regards, Windy.

Malwarebytes' Anti-Malware 1.22
Database version: 976
Windows 5.1.2600 Service Pack 2

19:49:09 21/07/2008
mbam-log-7-21-2008 (19-49-09).txt

Scan type: Quick Scan
Objects scanned: 55367
Time elapsed: 3 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:56:10, on 21/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

--
End of file - 4738 bytes
 
Hello

I can't say what makes the problem with screen resolutions. I believe it doesn't result from viruses (not sure but i think so). Maybe problem with graphics card's drivers or something like that.
_________________

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) ZoneAlarm
(At installing Zonealarm, please uncheck this option "include a ZoneAlarm Spy Blocker...". The Toolbar is not recommended... You can read more about it here.)
2) Agnitum
3) Sunbelt/Kerio
4) Comodo
(at installing Comodo, please uncheck these options: "Install Comodo SafeSurf..", "Make Comodo my default search provider" and "Make Comodo Search my homepage")

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Please post a fresh HijackThis log back here :)
 
Last edited:
Hi,

Thanks for the info. I've been using Windows firewall. I didn't know it has that limitation. I've now installed Sunbelt firewall.

Here is new HJT log.

Kind regards,
Windy

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:16:42, on 22/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFCl.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: SbPF.Launcher - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe

--
End of file - 5342 bytes
 
Hello

Looks clean, great job! :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP or Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

    or

    Windows Vista System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for Spybot S & D

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
 
Hi,

Thanks for all your assistance. Everything seems fine now. I still need to sort out screen resolution but, as you say, this seems to be unrelated to the infection.

Thanks again:):):):):)
 
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