Virtunmnde.prx, Virtumonde, Smitfraud-c, HotkeyHook

C

cavyr

New member
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:05:50 AM, on 10/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [bcfd266c] rundll32.exe "C:\WINDOWS\system32\xalwtfdv.dll",b
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [OEH11RL303] C:\Documents and Settings\All Users\Application Data\pobelwps\zipsnefu.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223524505031
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll xavvog.dll
O21 - SSODL: DscAdmProc - {2E5A65BB-B055-C0DD-0118-09975F2EE086} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8493 bytes

Had my desk top crash and was online looking for ERD Commander with my wifes laptop. I didn't realize that she had disabled her virus scanner :oops:. We picked up the Virtumonde :spider: viruses and now I get pop ups & what looks to be a Windows :euro: Anti-Virus program running at random times without any initiation. Any help would be apprciated I have downloaded Spy Bot & AVG free for future protection and disabled her defunct McAfee all in one system. I had also tried windows defender but it has been erased as SpyBot was able to pick up more information. Any help would be greatly appreciated. I am a novice on the computer so let me know if you need anything changed that I have done.

Thank you.

Sincerely

Rick C. :)
 
Hi cavyr

Rename HijackThis.exe to cavyr.exe and post back a fresh HijackThis log, please :)
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:58:19 PM, on 10/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jennifer Cavanaugh\Desktop\HJT File\Installer\cavyr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: (no name) - {1702984E-7F76-458B-A33A-A7B32A0DCC72} - (no file)
O2 - BHO: (no name) - {3CEABD65-7EC9-4535-B8D8-3F5AA5BF9CD6} - C:\WINDOWS\system32\rqRiHXrQ.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: (no name) - {78253f04-3644-41a1-86a0-e11d018d7180} - (no file)
O2 - BHO: (no name) - {7EF25A9A-1BEA-4BB4-B97D-7B191595BD8E} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: (no name) - {A8CC1D52-2684-4B0D-847A-98138F468E3D} - (no file)
O2 - BHO: {202d4c2e-106c-1f9b-a4d4-d89b4d51c0fe} - {ef0c15d4-b98d-4d4a-b9f1-c601e2c4d202} - C:\WINDOWS\system32\ndwwtd.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [OEH11RL303] C:\Documents and Settings\All Users\Application Data\pobelwps\zipsnefu.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223524505031
O16 - DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} (NeffyLauncherCtl Class) - http://disteng.nefficient.com/disteng/neffy/NeffyLauncher.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll ndwwtd.dll
O20 - Winlogon Notify: rqRJYOEW - rqRJYOEW.dll (file missing)
O21 - SSODL: DscAdmProc - {2E5A65BB-B055-C0DD-0118-09975F2EE086} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 9760 bytes
 
We will begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.
 
ComboFix 08-10-10.09 - Jennifer Cavanaugh 2008-10-11 10:24:49.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.566 [GMT -7:00]
Running from: C:\Documents and Settings\Jennifer Cavanaugh\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\BMbfce15f0.txt
C:\WINDOWS\BMbfce15f0.xml
C:\WINDOWS\IE4 Error Log.txt
C:\WINDOWS\system32\bhkdfbpq.ini
C:\WINDOWS\system32\bszip.dll
C:\WINDOWS\system32\cdvofnqg.ini
C:\WINDOWS\system32\cscfdgdg.dll
C:\WINDOWS\system32\jpqfwmau.dll
C:\WINDOWS\system32\kkroar.dll
C:\WINDOWS\system32\lnniyshf.ini
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\MSINET.oca
C:\WINDOWS\system32\ndwwtd.dll
C:\WINDOWS\system32\npjqus.dll
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\system32\QrXHiRqr.ini
C:\WINDOWS\system32\QrXHiRqr.ini2
C:\WINDOWS\system32\rqRiHXrQ.dll
C:\WINDOWS\system32\shjbeqlr.ini
C:\WINDOWS\system32\vdftwlax.ini
C:\WINDOWS\system32\vxxpnbfc.dll
C:\WINDOWS\system32\yitpbays.ini

.
((((((((((((((((((((((((( Files Created from 2008-09-11 to 2008-10-11 )))))))))))))))))))))))))))))))
.

2008-10-10 19:00 . 2008-10-10 19:00 988 --a------ C:\WINDOWS\_isenv31.ini
2008-10-10 13:19 . 2008-10-10 13:19 77,312 --a------ C:\WINDOWS\system32\fhsyinnl.dll
2008-10-10 10:41 . 2005-10-27 02:52 49,664 -ra------ C:\WINDOWS\system32\drivers\HPZid412.sys
2008-10-10 10:41 . 2005-10-27 02:52 16,496 -ra------ C:\WINDOWS\system32\drivers\HPZipr12.sys
2008-10-10 10:39 . 2005-10-27 02:51 282,624 -ra------ C:\WINDOWS\system32\HPZc3212.dll
2008-10-10 10:39 . 2005-10-27 02:52 21,568 -ra------ C:\WINDOWS\system32\drivers\HPZius12.sys
2008-10-09 22:03 . 2001-08-17 14:02 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2008-10-09 22:03 . 2001-08-17 14:02 9,600 --a------ C:\WINDOWS\system32\dllcache\hidusb.sys
2008-10-09 20:02 . 2008-10-09 20:02 <DIR> d-------- C:\Program Files\Neffy
2008-10-09 10:05 . 2008-10-09 10:05 <DIR> d-------- C:\Program Files\Trend Micro
2008-10-09 08:53 . 2008-10-09 08:53 <DIR> d-------- C:\Program Files\Common Files\INCA Shared
2008-10-09 08:52 . 2003-07-19 08:17 5,174 --a------ C:\WINDOWS\system32\nppt9x.vxd
2008-10-09 08:52 . 2005-01-02 23:43 4,682 --a------ C:\WINDOWS\system32\npptNT2.sys
2008-10-09 08:36 . 2008-10-10 23:52 <DIR> d-------- C:\Rohan
2008-10-07 21:29 . 2008-10-07 21:32 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-10-07 21:29 . 2008-10-07 22:02 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-05 21:20 . 2008-10-05 21:20 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\TuneUp Software
2008-10-05 21:19 . 2008-10-06 20:42 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\TuneUp Software
2008-10-05 19:04 . 2008-10-07 21:56 <DIR> d-------- C:\Program Files\Enigma Software Group
2008-10-05 14:06 . 2008-10-10 12:40 <DIR> d--h----- C:\$AVG8.VAULT$
2008-10-05 14:04 . 2008-10-10 23:40 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg
2008-10-05 14:04 . 2008-10-05 14:04 <DIR> d-------- C:\Program Files\AVG
2008-10-05 14:04 . 2008-10-05 14:07 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\AVGTOOLBAR
2008-10-05 14:04 . 2008-10-05 14:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-10-05 14:04 . 2008-10-05 14:04 97,928 --a------ C:\WINDOWS\system32\drivers\avgldx86.sys
2008-10-05 14:04 . 2008-10-05 14:04 10,520 --a------ C:\WINDOWS\system32\avgrsstx.dll
2008-10-05 11:04 . 2008-10-05 11:08 <DIR> d-------- C:\WINDOWS\system32\EV19
2008-10-05 11:04 . 2008-10-05 11:04 <DIR> d-------- C:\TEMP\xp34
2008-10-05 11:04 . 2008-10-06 13:43 <DIR> d-------- C:\Program Files\uqbjlwd
2008-10-05 11:04 . 2008-10-06 12:14 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\pobelwps
2008-10-05 10:18 . 2008-10-05 10:25 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\Ahead
2008-10-05 10:15 . 2008-10-05 10:15 <DIR> d-------- C:\Program Files\Nero
2008-10-05 10:15 . 2008-10-05 10:17 <DIR> d-------- C:\Program Files\Common Files\Ahead
2008-10-05 10:04 . 2008-10-05 10:04 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\Sonic
2008-10-05 09:13 . 2008-10-05 09:13 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\Leadertech
2008-10-05 09:06 . 2008-10-05 09:08 <DIR> d-------- C:\Program Files\Microsoft Diagnostics and Recovery Toolset 5.0

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-10 02:29 --------- d-----w C:\Program Files\Yahoo!
2008-10-10 02:29 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-10-09 16:24 --------- d-----w C:\Program Files\Sonic
2008-10-09 02:09 --------- d-----w C:\Program Files\McAfee
2008-10-05 20:39 --------- d-----w C:\Program Files\McAfee.com
2008-10-05 20:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee.com
2008-10-05 19:59 --------- d-----w C:\Documents and Settings\Jennifer Cavanaugh\Application Data\ICAClient
2008-08-30 18:00 --------- d-----w C:\Program Files\Common Files\Pure Networks Shared
2008-08-19 15:42 --------- d-----w C:\Program Files\Apple Software Update
2008-08-19 15:38 --------- d-----w C:\Program Files\iTunes
2008-08-19 15:37 --------- d-----w C:\Program Files\iPod
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 155648]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-12 344064]
"nmapp"="C:\Program Files\Pure Networks\Network Magic\nmapp.exe" [2008-05-21 451896]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-10-05 1234712]
"nmctxth"="C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"dellsupportcenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Bluetooth Manager.lnk - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe [2005-11-18 1724416]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 14:08 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll ndwwtd.dll

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" /startup
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"NeroFilterCheck"=C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" -atboottime
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe"
"SunJavaUpdateSched"=C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
"ISUSPM"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
"AppleSyncNotifier"=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
"nmctxth"="C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
"dla"=C:\WINDOWS\system32\dla\tfswctrl.exe
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe"
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
"Dell QuickSet"=C:\Program Files\Dell\QuickSet\quickset.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\WINDOWS\\system32\\spoolsv.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 AvgLdx86;AVG Free AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-10-05 97928]
R2 avg8wd;AVG Free8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-10-05 231704]
.
Contents of the 'Scheduled Tasks' folder

2008-10-11 C:\WINDOWS\Tasks\1-Click Maintenance.job
- C:\Program Files\TuneUp Utilities 2007\SystemOptimizer.exe []

2008-08-19 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

BHO-{1702984E-7F76-458B-A33A-A7B32A0DCC72} - (no file)
BHO-{78253f04-3644-41a1-86a0-e11d018d7180} - (no file)
BHO-{7EF25A9A-1BEA-4BB4-B97D-7B191595BD8E} - (no file)
BHO-{A8CC1D52-2684-4B0D-847A-98138F468E3D} - (no file)
BHO-{E56FABE6-EAB8-4C0B-B5EE-9EE665CBB659} - C:\WINDOWS\system32\rqRiHXrQ.dll
BHO-{ef0c15d4-b98d-4d4a-b9f1-c601e2c4d202} - C:\WINDOWS\system32\ndwwtd.dll
HKLM-Explorer_Run-OEH11RL303 - C:\Documents and Settings\All Users\Application Data\pobelwps\zipsnefu.exe
ShellExecuteHooks-{1702984E-7F76-458B-A33A-A7B32A0DCC72} - (no file)
SSODL-DscAdmProc-{2E5A65BB-B055-C0DD-0118-09975F2EE086} - (no file)
Notify-rqRJYOEW - rqRJYOEW.dll


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = www.google.com/
R0 -: HKCU-Main,SearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
R0 -: HKCU-Main,Default_Page_URL = hxxp://www.dell4me.com/myway
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 -: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
O9 -: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html -

O16 -: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} - hxxp://disteng.nefficient.com/disteng/neffy/NeffyLauncher.cab
C:\WINDOWS\Downloaded Program Files\NeffyLauncher.inf
C:\WINDOWS\Downloaded Program Files\NeffyLauncher.dll
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-11 10:33:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe
C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Apoint\ApntEx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\Crypserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHSP.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosOBEX.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
.
**************************************************************************
.
Completion time: 2008-10-11 10:40:07 - machine was rebooted
ComboFix-quarantined-files.txt 2008-10-11 17:40:01

Pre-Run: 56,937,095,168 bytes free
Post-Run: 57,114,951,680 bytes free

213 --- E O F --- 2008-09-10 20:51:02
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:45:12 AM, on 10/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jennifer Cavanaugh\Desktop\HJT File\Installer\cavyr.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223524505031
O16 - DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} (NeffyLauncherCtl Class) - http://disteng.nefficient.com/disteng/neffy/NeffyLauncher.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll ndwwtd.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8400 bytes
 
We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

Open notepad and copy/paste the text in the codebox below into it:

Code: 
File::
C:\WINDOWS\system32\fhsyinnl.dll

Folder::
C:\WINDOWS\system32\EV19
C:\TEMP\xp34
C:\Program Files\uqbjlwd

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"="avgrsstx.dll"

Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

CFScriptB-4.gif


This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
 
ComboFix 08-10-10.09 - Jennifer Cavanaugh 2008-10-11 11:11:27.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.581 [GMT -7:00]
Running from: C:\Documents and Settings\Jennifer Cavanaugh\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Jennifer Cavanaugh\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\system32\fhsyinnl.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\uqbjlwd
C:\TEMP\xp34
C:\WINDOWS\system32\EV19
C:\WINDOWS\system32\fhsyinnl.dll

.
((((((((((((((((((((((((( Files Created from 2008-09-11 to 2008-10-11 )))))))))))))))))))))))))))))))
.

2008-10-10 19:00 . 2008-10-10 19:00 988 --a------ C:\WINDOWS\_isenv31.ini
2008-10-10 10:41 . 2005-10-27 02:52 49,664 -ra------ C:\WINDOWS\system32\drivers\HPZid412.sys
2008-10-10 10:41 . 2005-10-27 02:52 16,496 -ra------ C:\WINDOWS\system32\drivers\HPZipr12.sys
2008-10-10 10:39 . 2005-10-27 02:51 282,624 -ra------ C:\WINDOWS\system32\HPZc3212.dll
2008-10-10 10:39 . 2005-10-27 02:52 21,568 -ra------ C:\WINDOWS\system32\drivers\HPZius12.sys
2008-10-09 22:03 . 2001-08-17 14:02 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2008-10-09 22:03 . 2001-08-17 14:02 9,600 --a------ C:\WINDOWS\system32\dllcache\hidusb.sys
2008-10-09 20:02 . 2008-10-09 20:02 <DIR> d-------- C:\Program Files\Neffy
2008-10-09 10:05 . 2008-10-09 10:05 <DIR> d-------- C:\Program Files\Trend Micro
2008-10-09 08:53 . 2008-10-09 08:53 <DIR> d-------- C:\Program Files\Common Files\INCA Shared
2008-10-09 08:52 . 2003-07-19 08:17 5,174 --a------ C:\WINDOWS\system32\nppt9x.vxd
2008-10-09 08:52 . 2005-01-02 23:43 4,682 --a------ C:\WINDOWS\system32\npptNT2.sys
2008-10-09 08:36 . 2008-10-10 23:52 <DIR> d-------- C:\Rohan
2008-10-07 21:29 . 2008-10-07 21:32 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-10-07 21:29 . 2008-10-07 22:02 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-05 21:20 . 2008-10-05 21:20 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\TuneUp Software
2008-10-05 21:19 . 2008-10-06 20:42 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\TuneUp Software
2008-10-05 19:04 . 2008-10-07 21:56 <DIR> d-------- C:\Program Files\Enigma Software Group
2008-10-05 14:06 . 2008-10-10 12:40 <DIR> d--h----- C:\$AVG8.VAULT$
2008-10-05 14:04 . 2008-10-11 10:36 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg
2008-10-05 14:04 . 2008-10-05 14:04 <DIR> d-------- C:\Program Files\AVG
2008-10-05 14:04 . 2008-10-05 14:07 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\AVGTOOLBAR
2008-10-05 14:04 . 2008-10-05 14:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-10-05 14:04 . 2008-10-05 14:04 97,928 --a------ C:\WINDOWS\system32\drivers\avgldx86.sys
2008-10-05 14:04 . 2008-10-05 14:04 10,520 --a------ C:\WINDOWS\system32\avgrsstx.dll
2008-10-05 11:04 . 2008-10-06 12:14 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\pobelwps
2008-10-05 10:18 . 2008-10-05 10:25 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\Ahead
2008-10-05 10:15 . 2008-10-05 10:15 <DIR> d-------- C:\Program Files\Nero
2008-10-05 10:15 . 2008-10-05 10:17 <DIR> d-------- C:\Program Files\Common Files\Ahead
2008-10-05 10:04 . 2008-10-05 10:04 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\Sonic
2008-10-05 09:13 . 2008-10-05 09:13 <DIR> d-------- C:\Documents and Settings\Jennifer Cavanaugh\Application Data\Leadertech
2008-10-05 09:06 . 2008-10-05 09:08 <DIR> d-------- C:\Program Files\Microsoft Diagnostics and Recovery Toolset 5.0

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-10 02:29 --------- d-----w C:\Program Files\Yahoo!
2008-10-10 02:29 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-10-09 16:24 --------- d-----w C:\Program Files\Sonic
2008-10-09 02:09 --------- d-----w C:\Program Files\McAfee
2008-10-05 20:39 --------- d-----w C:\Program Files\McAfee.com
2008-10-05 20:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee.com
2008-10-05 19:59 --------- d-----w C:\Documents and Settings\Jennifer Cavanaugh\Application Data\ICAClient
2008-08-30 18:00 --------- d-----w C:\Program Files\Common Files\Pure Networks Shared
2008-08-19 15:42 --------- d-----w C:\Program Files\Apple Software Update
2008-08-19 15:38 --------- d-----w C:\Program Files\iTunes
2008-08-19 15:37 --------- d-----w C:\Program Files\iPod
2008-07-19 05:10 94,920 ----a-w C:\WINDOWS\system32\dllcache\cdm.dll
2008-07-19 05:10 94,920 ----a-w C:\WINDOWS\system32\cdm.dll
2008-07-19 05:10 53,448 ----a-w C:\WINDOWS\system32\wuauclt.exe
2008-07-19 05:10 53,448 ----a-w C:\WINDOWS\system32\dllcache\wuauclt.exe
2008-07-19 05:10 45,768 ----a-w C:\WINDOWS\system32\wups2.dll
2008-07-19 05:10 36,552 ----a-w C:\WINDOWS\system32\wups.dll
2008-07-19 05:10 36,552 ----a-w C:\WINDOWS\system32\dllcache\wups.dll
2008-07-19 05:09 563,912 ----a-w C:\WINDOWS\system32\wuapi.dll
2008-07-19 05:09 563,912 ----a-w C:\WINDOWS\system32\dllcache\wuapi.dll
2008-07-19 05:09 325,832 ----a-w C:\WINDOWS\system32\wucltui.dll
2008-07-19 05:09 325,832 ----a-w C:\WINDOWS\system32\dllcache\wucltui.dll
2008-07-19 05:09 205,000 ----a-w C:\WINDOWS\system32\wuweb.dll
2008-07-19 05:09 205,000 ----a-w C:\WINDOWS\system32\dllcache\wuweb.dll
2008-07-19 05:09 1,811,656 ----a-w C:\WINDOWS\system32\wuaueng.dll
2008-07-19 05:09 1,811,656 ----a-w C:\WINDOWS\system32\dllcache\wuaueng.dll
2008-07-19 05:07 210,976 ----a-w C:\WINDOWS\system32\muweb.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 155648]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-12 344064]
"nmapp"="C:\Program Files\Pure Networks\Network Magic\nmapp.exe" [2008-05-21 451896]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-10-05 1234712]
"nmctxth"="C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"dellsupportcenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Bluetooth Manager.lnk - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe [2005-11-18 1724416]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 14:08 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\rqRJYOEW]
[BU]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" /startup
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"NeroFilterCheck"=C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" -atboottime
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe"
"SunJavaUpdateSched"=C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
"ISUSPM"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
"AppleSyncNotifier"=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
"nmctxth"="C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
"dla"=C:\WINDOWS\system32\dla\tfswctrl.exe
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe"
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
"Dell QuickSet"=C:\Program Files\Dell\QuickSet\quickset.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\WINDOWS\\system32\\spoolsv.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 AvgLdx86;AVG Free AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-10-05 97928]
R2 avg8wd;AVG Free8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-10-05 231704]
.
Contents of the 'Scheduled Tasks' folder

2008-10-11 C:\WINDOWS\Tasks\1-Click Maintenance.job
- C:\Program Files\TuneUp Utilities 2007\SystemOptimizer.exe []

2008-08-19 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

BHO-{1702984E-7F76-458B-A33A-A7B32A0DCC72} - (no file)
BHO-{78253f04-3644-41a1-86a0-e11d018d7180} - (no file)
BHO-{7EF25A9A-1BEA-4BB4-B97D-7B191595BD8E} - (no file)
BHO-{A8CC1D52-2684-4B0D-847A-98138F468E3D} - (no file)
BHO-{E56FABE6-EAB8-4C0B-B5EE-9EE665CBB659} - (no file)
BHO-{ef0c15d4-b98d-4d4a-b9f1-c601e2c4d202} - (no file)



**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-11 11:14:08
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-10-11 11:15:57
ComboFix-quarantined-files.txt 2008-10-11 18:15:28
ComboFix2.txt 2008-10-11 17:40:08

Pre-Run: 57,100,742,656 bytes free
Post-Run: 57,086,013,440 bytes free

168 --- E O F --- 2008-09-10 20:51:02
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:35:05 AM, on 10/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jennifer Cavanaugh\Desktop\HJT File\Installer\cavyr.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223524505031
O16 - DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} (NeffyLauncherCtl Class) - http://disteng.nefficient.com/disteng/neffy/NeffyLauncher.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: rqRJYOEW - C:\WINDOWS\
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8388 bytes
 
Open HijackThis, click do a system scan only and checkmark these:

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O20 - Winlogon Notify: rqRJYOEW - C:\WINDOWS\

Close all windows including browser and press fix checked.

Reboot.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 7.

Please go to Kaspersky website and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply along with a fresh HijackThis log.

If you need a tutorial, see here
 
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, October 11, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, October 11, 2008 20:06:09
Records in database: 1305349
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 69486
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 01:44:28


File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\fhsyinnl.dll.vir Infected: Trojan.Win32.Agent.agna 1

The selected area was scanned.
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:42 PM, on 10/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jennifer Cavanaugh\Desktop\HJT File\Installer\cavyr.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223524505031
O16 - DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} (NeffyLauncherCtl Class) - http://disteng.nefficient.com/disteng/neffy/NeffyLauncher.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8175 bytes
 
Shaba thank you very much everything appears to be in good shape :angel:. I appreciate the time and effort you are stellar :snorkle:.
 
Great :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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