Virus: detected as bo:heap

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I_Need_Help_:)

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Hello folks,

I'm new to this forum and am looking for some direction as to how to proceed. I'm using a 2nd computer as my 1st one has apparently had a virus downloaded to it.

I'm getting a notice about a virus (apparently) that was "blocked by buffer overflow protection" and was "detected as bo:heap". The pathname is...

C:\Program Files\InternetExplorer\iexplore.exe :: Virtual Protect

....so, I've noticed some logs being copied and pasted, but I wanted to make sure that I pasted the correct information. What are the steps that I should follow to give the best info to receive help?

Thanks in advance for the help and thank you for running a great forum to support us! :D
 
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